HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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... after printing. • In Microsoft PowerPoint, there's a problem with the /dst switch. • The HPBPRO.exe file causes crashes on the operating system locale rather than the print driver language. Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550...
... after printing. • In Microsoft PowerPoint, there's a problem with the /dst switch. • The HPBPRO.exe file causes crashes on the operating system locale rather than the print driver language. Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550...
HP Printers - Supported Citrix Presentation Server environments
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... versions may be available. Note on hardware used - Printers were connected to client and server systems using HP Jetdirect print server devices. Note on description - Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp...version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology...
... versions may be available. Note on hardware used - Printers were connected to client and server systems using HP Jetdirect print server devices. Note on description - Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp...version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology...
HP Printers - Supported Citrix Presentation Server environments
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...) Known issues with client printer performance and HP printers and drivers No issues were discovered when testing autocreated client printers using a parallel cable or USB cable. Printing to prevent the autocreation of the client printer using that particular HP driver. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was installed on the server. The printer was attached to allow...
...) Known issues with client printer performance and HP printers and drivers No issues were discovered when testing autocreated client printers using a parallel cable or USB cable. Printing to prevent the autocreation of the client printer using that particular HP driver. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was installed on the server. The printer was attached to allow...
Service Manual
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General timing chart ...58 Printer calibration ...59 5 Removal and replacement Overview...62 Service approach...63 Pre-service procedures...63 Removal and replacement procedures 64 Print cartridge replacement 64 ETB removal and replacement 66 Fuser removal and replacement 74 Formatter removal and ...printer...102 Input jams...103 Tray 1...103 Tray 2...104 Output jams...104 Jams in the top bin 104 Pickup delay jam 105 Pickup stationary jam 105 Delivery delay jam 105 Wrapping jam...105 Delivery stationary jam...105 Start-up residual paper jam 105 Door open jam...106 Print problems...
General timing chart ...58 Printer calibration ...59 5 Removal and replacement Overview...62 Service approach...63 Pre-service procedures...63 Removal and replacement procedures 64 Print cartridge replacement 64 ETB removal and replacement 66 Fuser removal and replacement 74 Formatter removal and ...printer...102 Input jams...103 Tray 1...103 Tray 2...104 Output jams...104 Jams in the top bin 104 Pickup delay jam 105 Pickup stationary jam 105 Delivery delay jam 105 Wrapping jam...105 Delivery stationary jam...105 Start-up residual paper jam 105 Door open jam...106 Print problems...
Service Manual
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...Printed image quality problems 119 Improving print quality 119 Paper Types menu 119 Print Modes menu 120 Print quality menu 121 Understanding print-quality settings 121 To temporarily change print-quality settings 122 To change print-quality settings for all future jobs 122 Identifying and correcting printed image defects 122 Print...set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...
...Printed image quality problems 119 Improving print quality 119 Paper Types menu 119 Print Modes menu 120 Print quality menu 121 Understanding print-quality settings 121 To temporarily change print-quality settings 122 To change print-quality settings for all future jobs 122 Identifying and correcting printed image defects 122 Print...set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...
Service Manual
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... printer: in PDF format for printing and HTML format for installing and setting up the printer. Quick access to view and configure printer settings and networking information. 2 Chapter 1 Product information ENWW Embedded Web server Use to printer information User guide Contains detailed information for using the printer and troubleshooting problems. This guide is also available through the HP...
... printer: in PDF format for printing and HTML format for installing and setting up the printer. Quick access to view and configure printer settings and networking information. 2 Chapter 1 Product information ENWW Embedded Web server Use to printer information User guide Contains detailed information for using the printer and troubleshooting problems. This guide is also available through the HP...
Service Manual
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... The Ready light is on when the printer is ready to the Ready state on its own. CAUTION You might not receive any indication when a non-HP supply is on and one of paper, when a jam has occurred, or when other problems that prevent printing) and blinks when it is blinking, ...the front door has been opened and then closed. The Attention light is empty. Control panel layout The printer contains the following lights ...
... The Ready light is on when the printer is ready to the Ready state on its own. CAUTION You might not receive any indication when a non-HP supply is on and one of paper, when a jam has occurred, or when other problems that prevent printing) and blinks when it is blinking, ...the front door has been opened and then closed. The Attention light is empty. Control panel layout The printer contains the following lights ...
Service Manual
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... more information. Network software Supported networks The HP Color LaserJet 2600n printer supports network printing on Windows and Mac systems. Supported utilities/applications/tools ■ HP Color LaserJet 2600n HP Toolbox For IP configuration, in the printer driver, the F1 key on the control panel. Software for Macintosh The printer includes the following software for your printer using the following directions for Macintosh, you...
... more information. Network software Supported networks The HP Color LaserJet 2600n printer supports network printing on Windows and Mac systems. Supported utilities/applications/tools ■ HP Color LaserJet 2600n HP Toolbox For IP configuration, in the printer driver, the F1 key on the control panel. Software for Macintosh The printer includes the following software for your printer using the following directions for Macintosh, you...
Service Manual
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... problems: ■ Poor print quality ■ Increased jams ■ Premature wear on the sheets. General guidelines Some print media might be at http://www.hp.com/support/ljpaperguide. Paper for laser printers. it loses moisture, causing streaks and smudging. Also, as paper loses and gains moisture it can cause the humidity to increase in the HP LaserJet Printer Family Print...
... problems: ■ Poor print quality ■ Increased jams ■ Premature wear on the sheets. General guidelines Some print media might be at http://www.hp.com/support/ljpaperguide. Paper for laser printers. it loses moisture, causing streaks and smudging. Also, as paper loses and gains moisture it can cause the humidity to increase in the HP LaserJet Printer Family Print...
Service Manual
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6 Troubleshooting This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Troubleshooting process ● Clearing jams ● Print problems ● Functional tests (SERVICE ONLY) ● Service mode functions (SERVICE ONLY) ● Troubleshooting tools ● HP Toolbox ● Diagnostic resources ● Repetitive image defect ruler ● Firmware and software updates ENWW 97
6 Troubleshooting This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Troubleshooting process ● Clearing jams ● Print problems ● Functional tests (SERVICE ONLY) ● Service mode functions (SERVICE ONLY) ● Troubleshooting tools ● HP Toolbox ● Diagnostic resources ● Repetitive image defect ruler ● Firmware and software updates ENWW 97
Service Manual
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...Correct the entry. Then press the (SELECT) button on the control panel. Open the door and clear the jam. The HP Color LaserJet 2600n printer is empty. The printer is processing job, but the tray indicated is out Please load specified paper type into the tray indicated. Clear the jam, ...the (SELECT) button on the control panel. A paper jam has occurred in the print path. Clear the jam, and then press the (SELECT) button on the control panel. ENWW Print problems 107 This is printing data, control-panel messages indicate this status. Open the door and clear the jam....
...Correct the entry. Then press the (SELECT) button on the control panel. Open the door and clear the jam. The HP Color LaserJet 2600n printer is empty. The printer is processing job, but the tray indicated is out Please load specified paper type into the tray indicated. Clear the jam, ...the (SELECT) button on the control panel. A paper jam has occurred in the print path. Clear the jam, and then press the (SELECT) button on the control panel. ENWW Print problems 107 This is printing data, control-panel messages indicate this status. Open the door and clear the jam....
Service Manual
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... threshold has been reached. Incorrect cyan Incorrect magenta Incorrect yellow One of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having all HP supplies installed. Incorrect black No action required. Install cyan cartridge ENWW Print problems 109 Plug the device directly into the wall socket. alternates with...
... threshold has been reached. Incorrect cyan Incorrect magenta Incorrect yellow One of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having all HP supplies installed. Incorrect black No action required. Install cyan cartridge ENWW Print problems 109 Plug the device directly into the wall socket. alternates with...
Service Manual
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... Description Recommended action alternates with Ready The supplies gauge will display the consumption levels of print cartridges. The user has decided to the HP Color LaserJet 2600n toolbox and click Supplies Status. ENWW Print problems 111 For more information go to continue printing beyond the out point. Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge Replace Supplies...
... Description Recommended action alternates with Ready The supplies gauge will display the consumption levels of print cartridges. The user has decided to the HP Color LaserJet 2600n toolbox and click Supplies Status. ENWW Print problems 111 For more information go to continue printing beyond the out point. Replace cyan cartridge Replace magenta cartridge Replace yellow cartridge Replace Supplies...
Service Manual
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Reports menu The following reports are available from the Reports menu. ■ Demo Page-used to help market the product at retail stores ■ Menu structure-highlights the control panel menu layout ■ Config report-details all default device settings including network configuration and information ■ Supplies Status-provides information on each of the print cartridges, including estimated pages remaining, cartridge serial number, and pages printed ENWW Print problems 113
Reports menu The following reports are available from the Reports menu. ■ Demo Page-used to help market the product at retail stores ■ Menu structure-highlights the control panel menu layout ■ Config report-details all default device settings including network configuration and information ■ Supplies Status-provides information on each of the print cartridges, including estimated pages remaining, cartridge serial number, and pages printed ENWW Print problems 113
Service Manual
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This section lists the DC controller version. 6 USB settings. The default setting is 120 seconds) NOTE The color bars on the sides of status log messages, see Table 6-5 Status log messages. 9 Paper types. The following list contains the ...the last page will reprint if there is a paper jam) ■ I/O timeout information (default is Plain. 10 Network settings. ENWW Print problems 115 This section contains information about the printer. ■ Host name ■ Hardware address ■ LInk settings ■ IP address information ■ IP subnet mask ■ IP...
This section lists the DC controller version. 6 USB settings. The default setting is 120 seconds) NOTE The color bars on the sides of status log messages, see Table 6-5 Status log messages. 9 Paper types. The following list contains the ...the last page will reprint if there is a paper jam) ■ I/O timeout information (default is Plain. 10 Network settings. ENWW Print problems 115 This section contains information about the printer. ■ Host name ■ Hardware address ■ LInk settings ■ IP address information ■ IP subnet mask ■ IP...
Service Manual
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...the default settings, open the HP Toolbox and click Device Settings. Then click Settings, Service, and in the Paper Types menu, make the desired selections and click Apply. To make changes in Restore Factory Settings, click Restore. ENWW Print problems 119 The following secondary service ... secondary service menu. The following procedure: 1 Confirm that the device is to specify the print mode for the printer to improve print-quality problems. To access the HP Toolbox, see HP Toolbox. The following USB Speed setting options are non-specific. Paper Types menu The purpose of...
...the default settings, open the HP Toolbox and click Device Settings. Then click Settings, Service, and in the Paper Types menu, make the desired selections and click Apply. To make changes in Restore Factory Settings, click Restore. ENWW Print problems 119 The following secondary service ... secondary service menu. The following procedure: 1 Confirm that the device is to specify the print mode for the printer to improve print-quality problems. To access the HP Toolbox, see HP Toolbox. The following USB Speed setting options are non-specific. Paper Types menu The purpose of...
Service Manual
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...9632; Draft (600 dpi) ■ Normal (Image REt 2400) ENWW Print problems 121 Understanding print-quality settings Print-quality settings affect how light or dark the print is on the printer driver that has low resistivity after fusing. Increases transfer bias on the ... number of jobs that you are printing. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in printer setting Reduced transfer bias Increased transfer ...
...9632; Draft (600 dpi) ■ Normal (Image REt 2400) ENWW Print problems 121 Understanding print-quality settings Print-quality settings affect how light or dark the print is on the printer driver that has low resistivity after fusing. Increases transfer bias on the ... number of jobs that you are printing. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in printer setting Reduced transfer bias Increased transfer ...
Service Manual
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... and resolve wrong size or type media problems. 1 Make sure that the software program is selecting the correct media size or type. 2 Make sure that the printer driver for information about configuring the input trays.) Cannot select a tray or feature to complete the print job. (See the HP Color LaserJet 2600n User Guide for the software program...
... and resolve wrong size or type media problems. 1 Make sure that the software program is selecting the correct media size or type. 2 Make sure that the printer driver for information about configuring the input trays.) Cannot select a tray or feature to complete the print job. (See the HP Color LaserJet 2600n User Guide for the software program...
Service Manual
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..., see Printer calibration. View animated Help demonstrations for troubleshooting tasks. Printer calibration Calibrations are available from the control panel. HP Toolbox HP Toolbox HP Toolbox is a Web application that you solve print problems. ■...Print Problems. View Help topics that contains links to maintain the device. ■ Animated Demonstrations. Troubleshooting tab HP Toolbox includes a Troubleshooting tab that can help you can be helpful in Windows XP), click HP, click HP Color LaserJet 2600n, and then click HP Color LaserJet 2600n toolbox. NOTE Other tabs on HP...
..., see Printer calibration. View animated Help demonstrations for troubleshooting tasks. Printer calibration Calibrations are available from the control panel. HP Toolbox HP Toolbox HP Toolbox is a Web application that you solve print problems. ■...Print Problems. View Help topics that contains links to maintain the device. ■ Animated Demonstrations. Troubleshooting tab HP Toolbox includes a Troubleshooting tab that can help you can be helpful in Windows XP), click HP, click HP Color LaserJet 2600n, and then click HP Color LaserJet 2600n toolbox. NOTE Other tabs on HP...
Service Manual
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Network/Web diagnostics tools For information on available network and Web diagnostic tools, go to http://www.hp.com/support/ clj2600n. 146 Chapter 6 Troubleshooting ENWW Diagnostic resources Reports menu The Reports menu contains the following diagnostic tools: ■ Demo page ■ Menu structure report ■ Configuration report ■ Color supplies status For a more detailed description about the diagnostic tools available from the Reports menu, see Reports menu in the Print problems section.
Network/Web diagnostics tools For information on available network and Web diagnostic tools, go to http://www.hp.com/support/ clj2600n. 146 Chapter 6 Troubleshooting ENWW Diagnostic resources Reports menu The Reports menu contains the following diagnostic tools: ■ Demo page ■ Menu structure report ■ Configuration report ■ Color supplies status For a more detailed description about the diagnostic tools available from the Reports menu, see Reports menu in the Print problems section.