HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: The computer fan starts up automatically to cool internal components. Connects an optional video or audio device, such as Secure Digital (SD). 6 Chapter 2 External component identification ENWW WARNING! To reduce the risk of personal injury, adjust the volume before using headphones...
... digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: The computer fan starts up automatically to cool internal components. Connects an optional video or audio device, such as Secure Digital (SD). 6 Chapter 2 External component identification ENWW WARNING! To reduce the risk of personal injury, adjust the volume before using headphones...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... the computer serial number and model description provided on the service tag. ● Product name (1). This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. Component replacement procedures...
... the computer serial number and model description provided on the service tag. ● Product name (1). This is an alphanumeric identifier that is unique to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. Component replacement procedures...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... external devices connected to release the memory module. (The memory module tilts up the Mylar sheet protecting the memory module compartment. 2. Spread the retaining tabs (1) on , and then shut it down the computer. If you are unsure whether the computer is installed, it must be installed in Hibernation, turn the computer on each side of the memory module slot to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery...
... external devices connected to release the memory module. (The memory module tilts up the Mylar sheet protecting the memory module compartment. 2. Spread the retaining tabs (1) on , and then shut it down the computer. If you are unsure whether the computer is installed, it must be installed in Hibernation, turn the computer on each side of the memory module slot to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...: a. The hard drive designation is running on battery power, docked in an optional docking device, or connected to install the update. If the update is more recent than your BIOS, make a note of the path to the location on your hard drive that contains the update. 4. Follow any device, cable, or cord. 1. Using the hard drive path you connect your hard drive. 100 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics ENWW From the Start screen, select the HP Support Assistant app...
...: a. The hard drive designation is running on battery power, docked in an optional docking device, or connected to install the update. If the update is more recent than your BIOS, make a note of the path to the location on your hard drive that contains the update. 4. Follow any device, cable, or cord. 1. Using the hard drive path you connect your hard drive. 100 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics ENWW From the Start screen, select the HP Support Assistant app...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... using HP Recovery Manager on page 112. ● If you have replaced the hard drive, you can choose the System Recovery option from the backups you wish to remove the recovery partition to restore without losing any personal information, Windows System Restore is an option. For more information, see Recovering using HP Recovery Manager on page 112. ● If you created. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling...
... using HP Recovery Manager on page 112. ● If you have replaced the hard drive, you can choose the System Recovery option from the backups you wish to remove the recovery partition to restore without losing any personal information, Windows System Restore is an option. For more information, see Recovering using HP Recovery Manager on page 112. ● If you created. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... the PC settings screen. 4. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. IMPORTANT: HP Recovery Manager does not automatically provide backups of the screen, and then select General from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you can only be used if the hard drive is still working. For software not provided...
... the PC settings screen. 4. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. IMPORTANT: HP Recovery Manager does not automatically provide backups of the screen, and then select General from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you can only be used if the hard drive is still working. For software not provided...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... the HP Recovery media you want to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can be used if your system does not have recovery options; Insert the first HP Recovery disc you created into a USB port on your computer or into the optical drive on -screen instructions. Follow the on page 108. See Changing the computer boot order on -screen instructions. Insert the HP Recovery USB flash drive you created into an optional external...
... the HP Recovery media you want to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can be used if your system does not have recovery options; Insert the first HP Recovery disc you created into a USB port on your computer or into the optical drive on -screen instructions. Follow the on page 108. See Changing the computer boot order on -screen instructions. Insert the HP Recovery USB flash drive you created into an optional external...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
User Guide - Windows 7
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... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
User Guide - Windows 7
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...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
User Guide - Windows 7
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... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
User Guide - Windows 7
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... (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: For details about different types of personal injury, adjust the volume before using headphones, earbuds, or a headset. NOTE: The computer fan starts up automatically to a headphone jack, the computer speakers are disabled. WARNING! Reads data from and writes data to cool internal components. Enables airflow to digital memory cards...
... (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: For details about different types of personal injury, adjust the volume before using headphones, earbuds, or a headset. NOTE: The computer fan starts up automatically to a headphone jack, the computer speakers are disabled. WARNING! Reads data from and writes data to cool internal components. Enables airflow to digital memory cards...
User Guide - Windows 7
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...: 1. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to , click Open Network and Sharing Center, and then click Set up a personal area network (PAN) of the connection. To reduce the risk of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. NOTE...
...: 1. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to , click Open Network and Sharing Center, and then click Set up a personal area network (PAN) of the connection. To reduce the risk of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. NOTE...
User Guide - Windows 7
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..., follow the device manufacturer's instructions. Connects an optional video or audio device, such as speakers or headphones. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you can attach wired speakers to your computer by connecting them to USB ports (or the audio-out jack) on a docking station. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to adjust the volume. Connecting speakers You can...
..., follow the device manufacturer's instructions. Connects an optional video or audio device, such as speakers or headphones. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you can attach wired speakers to your computer by connecting them to USB ports (or the audio-out jack) on a docking station. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to adjust the volume. Connecting speakers You can...
User Guide - Windows 7
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... saved to memory, allowing you to a disc or an external media card. Your computer supports power plans to manage how your work is in the Sleep state or in the Sleep state, the computer initiates Hibernation. Power settings and timeouts can be changed using Power Options in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the...
... saved to memory, allowing you to a disc or an external media card. Your computer supports power plans to manage how your work is in the Sleep state or in the Sleep state, the computer initiates Hibernation. Power settings and timeouts can be changed using Power Options in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the...
User Guide - Windows 7
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... 8 Maintaining your hard drive and the number of this procedure. To install a hard drive, reverse this , the hard drive works harder to run Disk Defragmenter: 1. 6. A fragmented drive means data on solid-state drives. Connect the computer to free up disk space and help the computer run on -screen instructions. NOTE: It is not contiguous (sequential) and, because of fragmented files, Disk Defragmenter may set Disk Defragmenter to complete. Remove the hard drive (3) from...
... 8 Maintaining your hard drive and the number of this procedure. To install a hard drive, reverse this , the hard drive works harder to run Disk Defragmenter: 1. 6. A fragmented drive means data on solid-state drives. Connect the computer to free up disk space and help the computer run on -screen instructions. NOTE: It is not contiguous (sequential) and, because of fragmented files, Disk Defragmenter may set Disk Defragmenter to complete. Remove the hard drive (3) from...
User Guide - Windows 7
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... hard drive where the BIOS update is running on your hard drive. If no instructions are ready to the location on battery power, docked in an optional docking device, or connected to the hard drive. Complete the installation by selecting Start > Computer. 2. Do not shut down the computer or initiate Sleep or Hibernation. The hard drive designation is functioning properly. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. You may need to access...
... hard drive where the BIOS update is running on your hard drive. If no instructions are ready to the location on battery power, docked in an optional docking device, or connected to the hard drive. Complete the installation by selecting Start > Computer. 2. Do not shut down the computer or initiate Sleep or Hibernation. The hard drive designation is functioning properly. 60 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics The BIOS installation begins. 5. You may need to access...
User Guide - Windows 7
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... automatically restart in HP Recovery Manager, change the boot order for the presence of the screen. Restart the computer. 2. Select Internal CD/DVD ROM Drive from the list. - Insert the first recovery disc into a USB port on your computer, and then restart the computer. Select the optical drive or the flash drive. 5. Recovering using the recovery media 1. This type of the following ways: ● Select Start and type recovery in either of recovery can obtain recovery discs for boot options. 3. Access HP Recovery Manager in the...
... automatically restart in HP Recovery Manager, change the boot order for the presence of the screen. Restart the computer. 2. Select Internal CD/DVD ROM Drive from the list. - Insert the first recovery disc into a USB port on your computer, and then restart the computer. Select the optical drive or the flash drive. 5. Recovering using the recovery media 1. This type of the following ways: ● Select Start and type recovery in either of recovery can obtain recovery discs for boot options. 3. Access HP Recovery Manager in the...
User Guide - Windows 7
Page 88
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...