HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard...
...? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8...Mode is a storage interface technology that provides up to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The Intel Matrix Storage Technology solution technology provides ...
... AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8...Mode is a storage interface technology that provides up to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The Intel Matrix Storage Technology solution technology provides ...
User Guide - Windows 8
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... herein. SD Logo is a trademark of its proprietor and used by Hewlett-Packard Company under license. HP shall not be liable for HP products and services are set forth in the U.S. and other countries. Second Edition: April 2013 First Edition...: September 2012 Document Part Number: 697142-002 Product notice This guide describes features that are U.S. Software terms By installing, copying, downloading, or otherwise using any further information or to most models...
... herein. SD Logo is a trademark of its proprietor and used by Hewlett-Packard Company under license. HP shall not be liable for HP products and services are set forth in the U.S. and other countries. Second Edition: April 2013 First Edition...: September 2012 Document Part Number: 697142-002 Product notice This guide describes features that are U.S. Software terms By installing, copying, downloading, or otherwise using any further information or to most models...
User Guide - Windows 8
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Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
User Guide - Windows 8
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... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
User Guide - Windows 8
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... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
User Guide - Windows 8
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... 2 Getting to an optical disc. ● Green: The optical drive is being accessed. ● Off: The optical drive is using DC power. NOTE: On select models, the optical drive also writes to know your computer Attaches an optional security cable to the computer. Right side Component (1) Optical drive (2) Optical drive light...
... 2 Getting to an optical disc. ● Green: The optical drive is being accessed. ● Off: The optical drive is using DC power. NOTE: On select models, the optical drive also writes to know your computer Attaches an optional security cable to the computer. Right side Component (1) Optical drive (2) Optical drive light...
User Guide - Windows 8
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...-Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. The regulatory label is affixed to the computer provide information you may need when you... contact support. If your computer model includes one or more wireless devices, one or more certification labels are in which the devices have been approved for...
...-Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. The regulatory label is affixed to the computer provide information you may need when you... contact support. If your computer model includes one or more wireless devices, one or more certification labels are in which the devices have been approved for...
User Guide - Windows 8
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... as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or two wireless lights, depending on the model. Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of the wireless devices on the computer. To access Help and...
... as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or two wireless lights, depending on the model. Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of the wireless devices on the computer. To access Help and...
User Guide - Windows 8
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... white. If the wireless light is sold separately. Be sure that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is on , the wireless light is on...
... white. If the wireless light is sold separately. Be sure that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is on , the wireless light is on...
User Guide - Windows 8
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... a USB device on your music, and download and watch movies. Connect optional USB devices. Produce sound. 19 NOTE: On select models, the optical drive also writes to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor..., projector, TV, and, on select models, high-definition devices. Multimedia Features Here are some of the entertainment features on page 41. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and...
... a USB device on your music, and download and watch movies. Connect optional USB devices. Produce sound. 19 NOTE: On select models, the optical drive also writes to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor..., projector, TV, and, on select models, high-definition devices. Multimedia Features Here are some of the entertainment features on page 41. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and...
User Guide - Windows 8
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For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
User Guide - Windows 8
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... scroll, swipe, pinch, and rotate to the keyboard and mouse. TIP: Use the left and right buttons on a touch screen (select models only). The guide provides information on . Select computer models have special action keys or hot key functions on the computer. Turning the TouchPad off or on To turn the TouchPad... a external mouse. The TouchPad light is off button. 5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in all apps.
... scroll, swipe, pinch, and rotate to the keyboard and mouse. TIP: Use the left and right buttons on a touch screen (select models only). The guide provides information on . Select computer models have special action keys or hot key functions on the computer. Turning the TouchPad off or on To turn the TouchPad... a external mouse. The TouchPad light is off button. 5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in all apps.
User Guide - Windows 8
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Using TouchPad gestures 27 To reverse the rotation, move your forefinger in a sweeping motion from 3 o'clock to 12 o'clock. Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
Using TouchPad gestures 27 To reverse the rotation, move your forefinger in a sweeping motion from 3 o'clock to 12 o'clock. Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
User Guide - Windows 8
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Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you can manipulate an object or image. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers ...
Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you can manipulate an object or image. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers ...
User Guide - Windows 8
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... a backup or recovery When you are off. Remove the battery from HP. Do not charge the computer battery while you connect the computer to external power: ● The battery begins to a disc (select models only) ● When running Disk Defragmenter on computers with the computer,... a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power...
... a backup or recovery When you are off. Remove the battery from HP. Do not charge the computer battery while you connect the computer to external power: ● The battery begins to a disc (select models only) ● When running Disk Defragmenter on computers with the computer,... a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power...
User Guide - Windows 8
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..., and then click Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with the power button, the recommended procedure is working properly. ● If the power lights remain off the display and computer. 3. Turn on the computer...
..., and then click Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with the power button, the recommended procedure is working properly. ● If the power lights remain off the display and computer. 3. Turn on the computer...
User Guide - Windows 8
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... as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Some devices use minimal force to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Using a USB device Most computers have more than one type of external devices to a CD, DVD, or (on your computer, also...
... as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Some devices use minimal force to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Using a USB device Most computers have more than one type of external devices to a CD, DVD, or (on your computer, also...
User Guide - Windows 8
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... feature. Information on the computer to play back high-definition (HD) video. The DVDs can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the computer. 2. A double-sided DVD can store more of new BD movie releases. ● Make sure you...
... feature. Information on the computer to play back high-definition (HD) video. The DVDs can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the computer. 2. A double-sided DVD can store more of new BD movie releases. ● Make sure you...
User Guide - Windows 8
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...reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you need to restore your computer to its original state, Windows provides an ...using a minimized image, you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. System Restore allows you can choose...
...reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you need to restore your computer to its original state, Windows provides an ...using a minimized image, you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. System Restore allows you can choose...