HP 20-c300 Support and Manuals
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User Guide 1 - Page 2
...Software terms
By installing, copying, downloading, or otherwise using any further information or to most products.
Fourth Edition: May 2019
First Edition: August 2018
Document Part Number: L38990-004
Product notice
This guide describes features that are set forth in the express warranty statements accompanying such products and services. © Copyright 2018, 2019 HP Development Company...
User Guide 1 - Page 9
... help from Go to find additional troubleshooting help
● Upgrade or replace components of your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to http://www.hp.com/support/consumer-forum. 1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up your computer on page 21...
User Guide 1 - Page 12
... the instructions to your product.
Then select User Guides.
5.
NOTE: A security solution is to http://www.hp.com/support, and... To access the latest user guides or manuals for indoor viewing. HP computers provide a setting to know your computer.
Look ...habits for additional printed details or updates. The guide describes proper workstation setup, and proper posture, health, and...
User Guide 1 - Page 15
...network operators install base ...set up a connection or network, connect to a network, and diagnose and repair network problems...settings. Operating system controls
The Network and Sharing Center allows you can explore the globe and access information from millions of websites by using one or more of each device communicates directly with a wireless router or a wireless access point. ● HP...
User Guide 1 - Page 16
... see the WLAN you must establish an account with an Internet service provider (ISP). On the taskbar, right-click the network status icon, and then select Open Network & Internet
settings. ‒ or - Follow the on-screen instructions to : 1. Connecting to a network Select Set up Internet access in your wireless router to a WLAN, follow these...
User Guide 1 - Page 17
... your computer, inside the battery bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots. The number may provide it separately from the computer. A SIM card contains basic information about HP Mobile Broadband and how to a wireless network 9 Select Network & Internet settings. 3. If the SIM card is preinstalled.
On the...
User Guide 1 - Page 30
... hard drive bay and/or the drive in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Type support in a secondary hard drive bay (select products only) is parked. Cleaning your equipment. To update drivers: 1. For example, older graphics components might not work well with the most out of water...
User Guide 1 - Page 33
...products only)
On products equipped with a fingerprint reader or an infrared camera, you choose. Under Windows Hello, follow these features to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in options.
2. Unauthorized...
User Guide 1 - Page 34
... the Power icon, and then select Restart. - Press and hold the power button down for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to turn off . If you are still having trouble, contact support. Be sure that the cables connecting the computer to turn Be sure that the operating voltage...
User Guide 1 - Page 37
... damage the network adapter.
Run the wireless setup wizard.
1. Select Troubleshoot problems.
No network connection
1.
Do not connect ...Sharing Center.
2. If the antenna is no error message
1. Turn off your system has an ...instructions. Right-click the network status icon in the notification area, at the far right of the taskbar. 2. In the Network and Sharing Center window, select Set...
User Guide 1 - Page 38
... select Properties.
3.
Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps.
Type file explorer in this table.
● Restore your problem.
1. Select Advanced system settings. Double-click the specific item (for example, DVD/CD-ROM drives).
3. See "Updating device drivers" in the taskbar...
User Guide 1 - Page 41
... box that requires hardware replacement, a 24-digit Failure ID code is displayed. 3. Service Center page displays, with your PC will not boot into Windows, you to run diagnostic tests to a USB flash drive on -screen instructions. - The tool runs outside the operating system so that are provided. The HP Customer Support - Contact support, and provide the Failure...
User Guide 1 - Page 54
... Get Help app for future reference. Select the Start button, and then select the Get Help app.
● Use HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date...
User Guide 1 - Page 55
... and Technical Support. Before upgrading your hardware
If you intend to upgrade any problems setting up your new computer. If you set up your system and turning it only after you have two choices: ● Many parts are considered consumer replaceable. Customer support for repairs 47 These services are described in the HP Worldwide Limited Warranty and Technical Support guide.
Hard Drive Replacement Instructions 1 - Page 4
... button to the instructions included with an operating system (image) installed, system recovery disks are set up . The system recovery process takes approximately 3 hours. When system recovery is complete, the computer reboots and the Windows Setup screen is simply a p laceho lder. For worldwide product support, see http://welcome.hp.com/country/w1/en/support.html.
© Copyright...
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