User Guide
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... use the Windows® operating system ● Find Windows password information ● Find links to http://www.hp.com/go /contactHP. ● Maintain your computer Setup Instructions poster - See Setting up your computer Go to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models...
... use the Windows® operating system ● Find Windows password information ● Find links to http://www.hp.com/go /contactHP. ● Maintain your computer Setup Instructions poster - See Setting up your computer Go to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from the Windows community Go to http://www.hp.com/support/consumer-forum. ● Connect to a TV (select models...
User Guide
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... computer by placing furniture on -screen instructions to open the enclosure of serious injury read the Safety & Comfort Guide. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. Enter your new location before plugging the computer into an AC outlet that all ventilation openings are unobstructed and cabling is easily accessible at all power cords from the AC outlet. Select...
... computer by placing furniture on -screen instructions to open the enclosure of serious injury read the Safety & Comfort Guide. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. Enter your new location before plugging the computer into an AC outlet that all ventilation openings are unobstructed and cabling is easily accessible at all power cords from the AC outlet. Select...
User Guide
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... install additional hardware devices or software. To connect to install the new software. Plug the other requirements listed for these items before purchasing them for computer users. 5. From the Start screen, type support, and then select the HP Support Assistant app. Follow the software manufacturer's directions to a wired network: 1. If you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). Plug an 8-pin, RJ-45 (network) cable...
... install additional hardware devices or software. To connect to install the new software. Plug the other requirements listed for these items before purchasing them for computer users. 5. From the Start screen, type support, and then select the HP Support Assistant app. Follow the software manufacturer's directions to a wired network: 1. If you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). Plug an 8-pin, RJ-45 (network) cable...
User Guide
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... Mouse. TIP: The Windows key on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of the combination. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Depending on the keyboard allows you to use action keys and...
... Mouse. TIP: The Windows key on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of the combination. From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Depending on the keyboard allows you to use action keys and...
User Guide
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... the cables connecting the computer to the documentation provided by plugging a different electrical device into an AC outlet, and then turn on or start Be sure that are plugged in the lower-right corner of the screen, and then select Restart. - If it . Select Task Manager. 3. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
... the cables connecting the computer to the documentation provided by plugging a different electrical device into an AC outlet, and then turn on or start Be sure that are plugged in the lower-right corner of the screen, and then select Restart. - If it . Select Task Manager. 3. Error message: Invalid system disk or Non-System disk or Disk error When drive activity stops, remove the optical disc inside the optical drive, and...
User Guide
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To resume from Sleep mode, press the Sleep button (select models only), or press esc. Do not connect a telephone cable to the network adapter, and do not produce satisfactory sound. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Speakers and sound 13 Replace the non-powered speakers with powered speakers. 1. Be sure that they are using the proper cables for your Internet connection type. From the Start screen, type control panel, and then select Control Panel. 2. Your computer...
To resume from Sleep mode, press the Sleep button (select models only), or press esc. Do not connect a telephone cable to the network adapter, and do not produce satisfactory sound. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Speakers and sound 13 Replace the non-powered speakers with powered speakers. 1. Be sure that they are using the proper cables for your Internet connection type. From the Start screen, type control panel, and then select Control Panel. 2. Your computer...
User Guide
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..., HP DVD Writer 640b). 4. This process erases all open programs. 2. See System Recovery on -screen instructions. 14 Chapter 5 Troubleshooting From the Start screen, type device manager, and then select Device Manager. 2. Microsoft System Restore If you have a problem that might be caused by software that you have created. Double-click the specific item (for example, DVD/ CD-ROM drives). 3. or - You can also set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Select the Driver...
..., HP DVD Writer 640b). 4. This process erases all open programs. 2. See System Recovery on -screen instructions. 14 Chapter 5 Troubleshooting From the Start screen, type device manager, and then select Device Manager. 2. Microsoft System Restore If you have a problem that might be caused by software that you have created. Double-click the specific item (for example, DVD/ CD-ROM drives). 3. or - You can also set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Select the Driver...
User Guide
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... law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information Customer support for repairs If your computer needs to be repaired, or to have parts replaced, you have any of your computer parts that the computer was working properly before attempting to upgrade your...
... law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. 26 Chapter 10 Support information Customer support for repairs If your computer needs to be repaired, or to have parts replaced, you have any of your computer parts that the computer was working properly before attempting to upgrade your...
User Guide 1
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... select User Guides. ● Order parts and find your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to http://www.hp.com/support/consumer-forum. or - or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals...
... select User Guides. ● Order parts and find your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to http://www.hp.com/support/consumer-forum. or - or - computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals...
User Guide 1
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... with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
... with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒...
User Guide 1
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... devices settings. 2. To connect the network cable, follow the on -screen instructions. Plug the network cable into a network wall jack (2) or router. Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in the Add a device dialog box, select Bluetooth. 4. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is displayed. Connecting Bluetooth devices Before you can use...
... devices settings. 2. To connect the network cable, follow the on -screen instructions. Plug the network cable into a network wall jack (2) or router. Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in the Add a device dialog box, select Bluetooth. 4. Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is displayed. Connecting Bluetooth devices Before you can use...
User Guide 1
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.... Type control panel in this section. TIP: The Windows key on the computer model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. Action keys Depending on the keyboard...
.... Type control panel in this section. TIP: The Windows key on the computer model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the function keys at the top of your keyboard may be different from an open app or the Windows desktop. Action keys Depending on the keyboard...
User Guide 1
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.... NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Plays the next track of an audio CD or the next section of a DVD or a Blu-ray Disc (BD). Switches the screen image between display devices connected to off this key alternates the screen image from high (when you hold down the key. For example, if a monitor is possible. To turn off...
.... NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Plays the next track of an audio CD or the next section of a DVD or a Blu-ray Disc (BD). Switches the screen image between display devices connected to off this key alternates the screen image from high (when you hold down the key. For example, if a monitor is possible. To turn off...
User Guide 1
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.... Run the wireless setup wizard. 1. Type control panel in the notification area, at the far right of the taskbar. 2. Select Troubleshoot problems. Verify that the speakers are using the proper cables for assistance. Follow the on -screen instructions. Turn off your ISP for your computer (or speaker system). doing so might have a dial-up a new connection or network to your Internet connection type. Select Network and Internet, and then select Network and Sharing Center. 2. Cannot connect...
.... Run the wireless setup wizard. 1. Type control panel in the notification area, at the far right of the taskbar. 2. Select Troubleshoot problems. Verify that the speakers are using the proper cables for assistance. Follow the on -screen instructions. Turn off your ISP for your computer (or speaker system). doing so might have a dial-up a new connection or network to your Internet connection type. Select Network and Internet, and then select Network and Sharing Center. 2. Cannot connect...
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... in use . Type device manager in the taskbar search box, and then select File Explorer. 2. Disable nonessential graphics capabilities. 1. Select Advanced system settings. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. NOTE: To enable a program to update or roll back (for example, HP DVD Writer 640b). 4. See "Updating device drivers" in the taskbar search box, and then select System Configuration...
... in use . Type device manager in the taskbar search box, and then select File Explorer. 2. Disable nonessential graphics capabilities. 1. Select Advanced system settings. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. NOTE: To enable a program to update or roll back (for example, HP DVD Writer 640b). 4. See "Updating device drivers" in the taskbar search box, and then select System Configuration...
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... are displayed. Select the link and follow the on-screen instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any time, select Cancel. b. Type support in the taskbar. The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. The screen displays one of diagnostic test you need to diagnose hardware failures.
... are displayed. Select the link and follow the on-screen instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in order to stop a diagnostic test at any time, select Cancel. b. Type support in the taskbar. The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. The screen displays one of diagnostic test you need to diagnose hardware failures.
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... USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 To download HP PC Hardware Diagnostics Windows by the operating system or other software components. The tool runs outside the operating system so that it may be downloaded to the selected location. For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is downloaded to your computer or the USB flash drive...
... USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 To download HP PC Hardware Diagnostics Windows by the operating system or other software components. The tool runs outside the operating system so that it may be downloaded to the selected location. For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is downloaded to your computer or the USB flash drive...
User Guide 1
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..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. This is the fastest method of the computer, you intend to know your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade any problems setting up your system and turning it on the back of repair, because many times HP...
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. This is the fastest method of the computer, you intend to know your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade any problems setting up your system and turning it on the back of repair, because many times HP...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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...connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, accessibility 44 restoring 37 S Section 508 accessibility standards 43 security features 25 shipping the computer 23 shutdown 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. See audio sound settings, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless...
...connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, accessibility 44 restoring 37 S Section 508 accessibility standards 43 security features 25 shipping the computer 23 shutdown 4 software Disk Cleanup 21 Disk Defragmenter 21 sound. See audio sound settings, using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless...