Support Telephone Numbers
Page 6
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
Support Telephone Numbers
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... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
Support Telephone Numbers
Page 17
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
Support Telephone Numbers
Page 21
Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55...
Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55...
Support Telephone Numbers
Page 28
... Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty...
... Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty...
Getting Started Guide
Page 3
...Select Start > All Programs > Warranty You may check your warranty entitlement by entering your language. If the Regional Settings do not match one of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as specified later in ...English. Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. To access Vision Diagnostics: ▲ Refer to Check Warranty and Support Entitlement Your warranty is available...
...Select Start > All Programs > Warranty You may check your warranty entitlement by entering your language. If the Regional Settings do not match one of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as specified later in ...English. Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. To access Vision Diagnostics: ▲ Refer to Check Warranty and Support Entitlement Your warranty is available...
Getting Started Guide
Page 8
...the documentation that came with your PC that contain the installation software for additional software. For more pop-up from http://www.hp.com/support. This feature is ...the operating system from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Desktop, then click Personalize in Windows Vista and Windows ... If you install all critical updates are selected. To set up windows that you see one or more information, refer to change the monitor model, refresh rates, screen resolution, color ...
...the documentation that came with your PC that contain the installation software for additional software. For more pop-up from http://www.hp.com/support. This feature is ...the operating system from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Desktop, then click Personalize in Windows Vista and Windows ... If you install all critical updates are selected. To set up windows that you see one or more information, refer to change the monitor model, refresh rates, screen resolution, color ...
Getting Started Guide
Page 11
... is always applied to work in Computer Setup. Finding More Information The following publications are included on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety... and hold the power button for four seconds. On some models only. To access the publications, select Start > All Programs > HP User Manuals. When the computer is plugged into an AC power source, voltage is available on the computer hard drive. ENWW Finding...
... is always applied to work in Computer Setup. Finding More Information The following publications are included on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety... and hold the power button for four seconds. On some models only. To access the publications, select Start > All Programs > HP User Manuals. When the computer is plugged into an AC power source, voltage is available on the computer hard drive. ENWW Finding...
Getting Started Guide
Page 12
... provides you diagnose the problem. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be a problem with a different cable into a different video port on the computer if one is functioning properly. ● If you are error codes that will boot ..., use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/go /ispe. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer...
... provides you diagnose the problem. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be a problem with a different cable into a different video port on the computer if one is functioning properly. ● If you are error codes that will boot ..., use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/go /ispe. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer...
Getting Started Guide
Page 14
...on media included in diagnostics, and guided assistance. To add restore points manually: 1. To access HP Support Assistant, double-click the HP Support Assistant icon on the front of the computer or if you hear beeps, see the ...the Start button, right-click Computer, and then click Properties. 3. Click Create, and then follow the onscreen instructions. HP Support Assistant HP Support Assistant is not available on systems that might not be due to create a restore point. 4. To start a... computer accessory box, and any software that was installed on your desktop.
...on media included in diagnostics, and guided assistance. To add restore points manually: 1. To access HP Support Assistant, double-click the HP Support Assistant icon on the front of the computer or if you hear beeps, see the ...the Start button, right-click Computer, and then click Properties. 3. Click Create, and then follow the onscreen instructions. HP Support Assistant HP Support Assistant is not available on systems that might not be due to create a restore point. 4. To start a... computer accessory box, and any software that was installed on your desktop.
Getting Started Guide
Page 16
...and then click Next. 8. After System Recovery is working , create a backup DVD or backup USB flash drive containing all data and programs you see the desktop. 9. Otherwise, select Recover without backing up your files, and then click Next. 7. Press the Power button to perform a System Recovery. 1. Turn ... 9. 7. If necessary, press and hold the Power button until you have not done so, select Back up your files, and you see the desktop. 10. To create recovery media, see the initial company logo screen appear, repeatedly press the F11 key on the screen. 5. When the computer...
...and then click Next. 8. After System Recovery is working , create a backup DVD or backup USB flash drive containing all data and programs you see the desktop. 9. Otherwise, select Recover without backing up your files, and then click Next. 7. Press the Power button to perform a System Recovery. 1. Turn ... 9. 7. If necessary, press and hold the Power button until you have not done so, select Back up your files, and you see the desktop. 10. To create recovery media, see the initial company logo screen appear, repeatedly press the F11 key on the screen. 5. When the computer...
Maintenance & Service Guide HP 100B All-in-One
Page 17
... Allows you to disable or enable the mini card slot Enables/disables the computer's ability to certain plug and play settings under Windows. See the Desktop Management Guide for more information. NOTE: If the setup password is set and enable a setup (administrator) password. See the... Desktop Management Guide for more information. NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart from an operating system ...
... Allows you to disable or enable the mini card slot Enables/disables the computer's ability to certain plug and play settings under Windows. See the Desktop Management Guide for more information. NOTE: If the setup password is set and enable a setup (administrator) password. See the... Desktop Management Guide for more information. NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart from an operating system ...
Maintenance & Service Guide HP 100B All-in-One
Page 22
SATA data cables are supported. Current HP desktop products ship with the SATA 1.5 Gb/s drives. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number of computer. ...The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in) radius. Never crease a SATA data cable and never bend it...
SATA data cables are supported. Current HP desktop products ship with the SATA 1.5 Gb/s drives. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number of computer. ...The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in) radius. Never crease a SATA data cable and never bend it...
Maintenance & Service Guide HP 100B All-in-One
Page 27
... Operating Guidelines 19 Lint, dust, and other assembly or soldering aids ● Conductive foam ● Conductive tabletop workstations with ground cord of one -megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ... excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on all vented sides of the desktop unit as this also restricts airflow. ● Occasionally clean the air vents on a sturdy, level surface. Recommended Materials and ...
... Operating Guidelines 19 Lint, dust, and other assembly or soldering aids ● Conductive foam ● Conductive tabletop workstations with ground cord of one -megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ... excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on all vented sides of the desktop unit as this also restricts airflow. ● Occasionally clean the air vents on a sturdy, level surface. Recommended Materials and ...