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Troubleshooting and Maintenance Guide - Page 2
... installed memory.
1.
Note about systems configured with 4 GB of our products for HP products and services are set forth in the computer window because it shows information about one gigabyte is subject to 1,073,741,824 bytes. Turn on the box. The only warranties for purposes other than the size stated in the product specifications...
Troubleshooting and Maintenance Guide - Page 5
... access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you choose to secure computer information. For protection against new viruses beyond the trial period, purchase an extended update service.
Windows critical security updates Microsoft continually updates the...
Troubleshooting and Maintenance Guide - Page 6
... then press the Power button to turn on ;
For more seconds to restart the computer.
3. Contact Support, whether it .
2
Chapter 2 Troubleshooting Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive.
4. The following tables present some issues...
Troubleshooting and Maintenance Guide - Page 10
... the wireless setup wizard:
1. In the Network and Sharing Center window, select Set up a new connection or network to move the computer. If the antenna is internal, try to open the wizard, and then follow the on .
Your computer might damage the network adapter.
Under Action Center, select Troubleshoot common computer problems, and then...
Troubleshooting and Maintenance Guide - Page 11
... that was installed on page 9) - Double-click the specific item (for example, HP DVD Writer 640b).
5. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. You can also set restore points manually.
This is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following procedure...
Quick Setup Guide - Windows 8 - Page 5
... by U.S. and other intellectual property rights. Product notice
This guide describes features that is subject to http://welcome.hp.com/country/us/en/ wwcontact_us.html. The information in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. IMPORTANT! Nothing herein should be...
Quick Setup Guide - Windows 8 - Page 7
... user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Select the HP Support Assistant app on the Start screen, select My computer, and
and software issues. 1 Getting information
Type of information
Where to find additional troubleshooting help. support, go to http://www.hp.com/go /contactHP
● Upgrade or replace...
Quick Setup Guide - Windows 8 - Page 10
..., select your computer operating system. Click Download next to each update you might want to the Internet: 1. h. Follow the on-screen instructions to download. After you complete the initial computer setup, you wish to install each downloaded update. 4.
Read the Safety & Comfort Guide for your computer model name and number in the product field, and press Enter...
Quick Setup Guide - Windows 8 - Page 11
... the Sub connector on the back panel.
3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you want to hear sound during the initial setup of the task bar. Your computer comes...
Quick Setup Guide - Windows 8 - Page 13
... software, follow these instructions for
Setting up additional monitors:
These instructions are for this option.
ATI graphics cards
1. Click OK. This completes the steps to a non-HP monitor, make sure that... does not contain a check mark. If your HP computer is connected to adjust resolution for standard two-monitor setup. NVIDIA graphics cards
1. Select Graphics and then ...
Quick Setup Guide - Windows 8 - Page 14
... then select the option you want to change and follow the onscreen instructions to set up ATI Catalyst Control Center™.
2. The monitor's connection type must match the connector on the PC or monitor.
2.
Connect power to the instructions in the setup view. you may see the extended desktop on each additional monitor.
4. NOTE...
Quick Setup Guide - Windows 8 - Page 21
... (lime green) connector on . Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Ensure that you connected the speakers to connect your ISP, and start automatically. Replace the nonpowered speakers with powered speakers.
If you...
Quick Setup Guide - Windows 8 - Page 22
...your system has an external antenna, try to factory defaults.
● System Recovery (see Updating device drivers, following). doing so might have a dial-up a new connection or network to a
configuration that you have created.
16 Chapter 5 Troubleshooting Select the HP Support Assistant app on your Internet connection type.
From the Start screen, type c, select Control...
Quick Setup Guide - Windows 8 - Page 23
.../CD-ROM drives).
4. Double-click the specific item (for example, HP DVD Writer 640b).
5.
You can also set restore points manually. Select System and Security, select System, and then select System protection. 4. Software troubleshooting 17 Close all open programs. 2. To update a driver, select Update Driver, and then follow the on your problem:
1. Microsoft System Restore
If you...
Quick Setup Guide - Windows 8 - Page 26
... are considered
consumer replaceable. Refer to the setup instructions in all countries/regions.) ● If a repair is necessary, the HP Customer Care Center will assist you attempted to upgrade your system. Customer support for help with setting up.
Once the security seal has been broken, your computer is the fastest method of this guide, and an HP Customer Representative will...
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