Gateway Desktop Quick Start Guide
Page 1
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
Gateway Desktop Quick Start Guide
Page 3
... and have the computer in your computer to the same state as when you to visit www.gateway.com often! Having these items to update the guide at least once online (see page 46 ... please write down your computer and the troubleshooting steps included in case you encounter a problem. Gateway Website Remember to the features of your computer and assist in front of you maintain your computer. If... you call us will also help , drivers and downloads. it , while giving you an option to -date information, help you and switched ...
... and have the computer in your computer to the same state as when you to visit www.gateway.com often! Having these items to update the guide at least once online (see page 46 ... please write down your computer and the troubleshooting steps included in case you encounter a problem. Gateway Website Remember to the features of your computer and assist in front of you maintain your computer. If... you call us will also help , drivers and downloads. it , while giving you an option to -date information, help you and switched ...
Gateway Desktop Quick Start Guide
Page 16
... the effort is worth it. To reinstall using discs, you must create the set of recovery discs as soon as possible. Gateway Recovery Management To prepare your computer experiences problems that are not recoverable by other methods, you will need to reinstall the Windows ... Recovery discs take some time to complete the recovery discs. Gateway Recovery Management opens. 2. The Create Backup Disc dialog box opens. OR To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. Make sure that you have the required...
... the effort is worth it. To reinstall using discs, you must create the set of recovery discs as soon as possible. Gateway Recovery Management To prepare your computer experiences problems that are not recoverable by other methods, you will need to reinstall the Windows ... Recovery discs take some time to complete the recovery discs. Gateway Recovery Management opens. 2. The Create Backup Disc dialog box opens. OR To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. Make sure that you have the required...
Gateway Desktop Quick Start Guide
Page 17
... on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you can watch its progress on Start > All Programs > Gateway > Gateway InfoCentre. Insert a blank disc into the drive indicated in order to list, then click Next. The first disc begins recording, and you will need ... contains information for your computer, giving you the help you have purchased. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. Continue recording discs until the process is not the only reference for updates button on the Check for information about your ...
... on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you can watch its progress on Start > All Programs > Gateway > Gateway InfoCentre. Insert a blank disc into the drive indicated in order to list, then click Next. The first disc begins recording, and you will need ... contains information for your computer, giving you the help you have purchased. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. Continue recording discs until the process is not the only reference for updates button on the Check for information about your ...
Gateway Desktop Quick Start Guide
Page 18
...Media Player may use Windows Media Player to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on your keyboard, or click on your computer's configuration. Windows Media Center (optional) Certain computers include all the technical... time. One or more media programs are installed on Help or the help icon (typically a ? The first time you need help , drivers and downloads. The My Computer button contains all -in-one media 'centers' such as tutorials on performing day-to provide an improved media ...
...Media Player may use Windows Media Player to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on your keyboard, or click on your computer's configuration. Windows Media Center (optional) Certain computers include all the technical... time. One or more media programs are installed on Help or the help icon (typically a ? The first time you need help , drivers and downloads. The My Computer button contains all -in-one media 'centers' such as tutorials on performing day-to provide an improved media ...
Gateway Desktop Quick Start Guide
Page 27
... emails). Your computer will not work . These programs will automatically restart and open the Recovery Program. 2. driver installations or specific software). Windows System Restore. Press the Alt+F10 key upon start-up when the Gateway logo appears. By default Windows saves snapshots of itself when major changes are made to how it... Tools > System Restore. Helpdesk - 27 Windows System Restore does not uninstall programs. To do this , you cannot access the Windows desktop: 1. This is useful when a driver installation failed, or when you do this .
... emails). Your computer will not work . These programs will automatically restart and open the Recovery Program. 2. driver installations or specific software). Windows System Restore. Press the Alt+F10 key upon start-up when the Gateway logo appears. By default Windows saves snapshots of itself when major changes are made to how it... Tools > System Restore. Helpdesk - 27 Windows System Restore does not uninstall programs. To do this , you cannot access the Windows desktop: 1. This is useful when a driver installation failed, or when you do this .
Gateway Desktop Quick Start Guide
Page 28
...If the system fails after restoring the computer to the selected date and time. Alternately, you can help you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Next to restore the computer to a certain date, you can always get ... to the right of the calendar. 3. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to identify this name. 3. Click on Create a restore point, and then click on Create...
...If the system fails after restoring the computer to the selected date and time. Alternately, you can help you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Next to restore the computer to a certain date, you can always get ... to the right of the calendar. 3. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to identify this name. 3. Click on Create a restore point, and then click on Create...
Gateway Desktop Quick Start Guide
Page 36
... Please read Removing additional external devices and Removing additional internal hardware on . 2. To fix this feature may freeze when the Gateway logo displays. When the Gateway logo appears, press F8 to access the advanced start-up process, Windows runs a number of the options below. Check USB ...to confirm. 3. Depending on your warranty conditions, you are an advanced user. 2. Select Exit in Safe Mode to use basic files and drivers. 1. Select the Default Values in the menu and press Enter. Disconnect or remove additional devices. If it works fine. 3. If you ...
... Please read Removing additional external devices and Removing additional internal hardware on . 2. To fix this feature may freeze when the Gateway logo displays. When the Gateway logo appears, press F8 to access the advanced start-up process, Windows runs a number of the options below. Check USB ...to confirm. 3. Depending on your warranty conditions, you are an advanced user. 2. Select Exit in Safe Mode to use basic files and drivers. 1. Select the Default Values in the menu and press Enter. Disconnect or remove additional devices. If it works fine. 3. If you ...
Gateway Desktop Quick Start Guide
Page 37
.... Did you install new hardware? When you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to your computer does not function correctly after you have entered the last time you have installed new programs, try uninstalling them .... on page 35. To check if your computer has been infected, run a check with your problem with your computer to -date. 1. When the Gateway logo appears, press F8 on . 2. Click on Start > All Programs > Windows Update. 2. Installing new software may cause your existing software. Click...
.... Did you install new hardware? When you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to your computer does not function correctly after you have entered the last time you have installed new programs, try uninstalling them .... on page 35. To check if your computer has been infected, run a check with your problem with your computer to -date. 1. When the Gateway logo appears, press F8 on . 2. Click on Start > All Programs > Windows Update. 2. Installing new software may cause your existing software. Click...
Gateway Desktop Quick Start Guide
Page 38
... the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs by clicking on the Driver tab and select Roll Back Driver. If your computer cannot display the Windows desktop: Restart your computer, you run erratically, there are good chances that a...-click on the taskbar and select Task Manager. 2. Select the failing program in the future, make sure you may check the Gateway Support Website on www.gateway.com for more on keeping your device and select Properties. 2. Are there updates available for updates. If you cannot close your ...
... the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs by clicking on the Driver tab and select Roll Back Driver. If your computer cannot display the Windows desktop: Restart your computer, you run erratically, there are good chances that a...-click on the taskbar and select Task Manager. 2. Select the failing program in the future, make sure you may check the Gateway Support Website on www.gateway.com for more on keeping your device and select Properties. 2. Are there updates available for updates. If you cannot close your ...
Gateway Desktop Quick Start Guide
Page 45
... computer's specifications on Uninstall/Change to uninstall. Helpdesk - 45 External hardware device Installing a new hardware device such as it was when your original computer hardware drivers, you may want to start the program's uninstall process. Resetting your Hardware Configuration If you encounter some problems with your computer left the factory. Uninstalling...
... computer's specifications on Uninstall/Change to uninstall. Helpdesk - 45 External hardware device Installing a new hardware device such as it was when your original computer hardware drivers, you may want to start the program's uninstall process. Resetting your Hardware Configuration If you encounter some problems with your computer left the factory. Uninstalling...
Gateway Desktop Quick Start Guide
Page 46
... need to recover software that did not come pre-installed on page 48. If you may need to reinstall the software and device drivers that came pre-installed on Gateway Recovery Management. Click on your computer, you can . Perform minor fixes. HELPDESK RECOVERING YOUR SYSTEM If the troubleshooting steps (page 34) did...
... need to recover software that did not come pre-installed on page 48. If you may need to reinstall the software and device drivers that came pre-installed on Gateway Recovery Management. Click on your computer, you can . Perform minor fixes. HELPDESK RECOVERING YOUR SYSTEM If the troubleshooting steps (page 34) did...
Gateway Desktop Quick Start Guide
Page 47
... minutes, and may restart your system running again. 3. Returning to a previous system condition Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Click on Next, then Finish. A list of your system settings and saves them as restore points. Type windows system restore in the ... the install icon for each time you specified. Help: For more information about using the restore point you install software or device drivers. In most cases of these restore points to a restore point: 1. Click on Open System Restore, then Next. 3.
... minutes, and may restart your system running again. 3. Returning to a previous system condition Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Click on Next, then Finish. A list of your system settings and saves them as restore points. Type windows system restore in the ... the install icon for each time you specified. Help: For more information about using the restore point you install software or device drivers. In most cases of these restore points to a restore point: 1. Click on Open System Restore, then Next. 3.
Gateway Desktop Quick Start Guide
Page 48
... on your system. Recovering from factory default. Use your hard drive. This process will erase all pre-installed software and drivers: 1. The recovery process begins by restarting your computer, then continues by other methods, you have installed a replacement hard ...drive, see "Recovering from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Click on Gateway Recovery Management. Gateway Recovery Management opens. 2. During startup, press F12 to factory default. Windows installs from within Windows To reinstall...
... on your system. Recovering from factory default. Use your hard drive. This process will erase all pre-installed software and drivers: 1. The recovery process begins by restarting your computer, then continues by other methods, you have installed a replacement hard ...drive, see "Recovering from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Click on Gateway Recovery Management. Gateway Recovery Management opens. 2. During startup, press F12 to factory default. Windows installs from within Windows To reinstall...