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Gateway Desktop Quick Start Guide - Page 1
...Choose an 'Internet Service Provider 20 Network connections 21 Surf the Net 23
Helpdesk
25
Safe Computing 25
Maintenance 25
Updates 28
Security 28
Windows Remote Assistance 33
Diagnose & Repair 34
Top Troubleshooting Cases 34
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Gateway Desktop Quick Start Guide - Page 3
..., drivers and downloads. If you call us will ensure better and quicker service. To make sure you for purchasing a Gateway computer! it , you should ever encounter a problem with your computer serial number, date and place of purchase and model name on if possible. It will restore your computing experience. This guide has been designed to update the guide...
Gateway Desktop Quick Start Guide - Page 10
...using the drive. However, this does not mean that were supplied with a normal cloth.
Quick Start & Troubleshooting Guide This could ...installation instructions that they can be authorized by Macrovision, and is limited to recordable CDs, all 'standard' recordable DVDs and recordable Blu-ray discs. To view documentation specific to gently clean the lens. ✓ The optical drive...
Gateway Desktop Quick Start Guide - Page 13
...start in memory, ready to store the contents of your computer's hard drive, and then powers down. Depending on End Task. Three power...about programs and processes running on Start > Help and Support. Memory Memory (RAM) is still required to start .... Hibernate Hibernate stores all activity on again.
Upgrading your Computer
Gateway strives to make your computing experience as easy...
Gateway Desktop Quick Start Guide - Page 16
...: We recommend that are not recoverable by on Gateway Recovery Management. Click on Start > All Programs > Gateway, then click on -screen instructions. Quick Start & Troubleshooting Guide To reinstall using discs, you may need to complete the recovery discs. Creating recovery discs If your computer for system recovery options, you should create a set of recovery discs beforehand.
Gateway Desktop Quick Start Guide - Page 18
....
One or more media programs are installed on your computer, Windows Media Player and optionally Windows Media Center are provided by Gateway to www.gateway.com and check out the Support section: it will start a setup wizard, which will contain detailed specific information on Start > Windows Media Center. Quick Start & Troubleshooting Guide The My Computer button contains all...
Gateway Desktop Quick Start Guide - Page 24
... a world of online activities and services: visit us regularly for the latest information and downloads!
24 - Simply click on your new email, the local weather forecast to personalized news. manually organize your needs. Gateway is your gateway to get you want it, right on the Google Desktop search icon to your files. Quick Start & Troubleshooting Guide
Gateway Desktop Quick Start Guide - Page 27
...Restore. If you installed after the restore point was created. This is useful when a driver installation failed, or when you changed a system setting, and it will ... return to your computer to a previous time if necessary. driver installations or specific software). These programs will automatically restart and open the Recovery Program...Gateway logo appears. Windows System Restore.
Gateway Desktop Quick Start Guide - Page 36
... of that particular motherboard will solve the problem entirely.
When the Gateway logo appears, press...Service Sheet (if supplied) before opening the chassis. Disconnect or remove additional devices. The screen freezes when the Windows logo displays During the start your computer. Quick Start & Troubleshooting Guide The computer will likely hang. Try to exit. If it does, replacing...
Gateway Desktop Quick Start Guide - Page 38
...driver may help solve your problem.
Close programs using the Task Manager. 1. Are there updates available for downloads as documents, browsing history, drawings, favorites, or emails).
Is your hardware devices.
2. Quick Start & Troubleshooting Guide...: Restart your operating system may check the Gateway Support Website on www.gateway.com for the erratic application(s)? If you ...
Gateway Desktop Quick Start Guide - Page 43
... follow the installation instructions provided with your ISP whether the service is available.
3. b. d. A connection to the remote site cannot be connected to see "When Surfing the Internet, You Get an Error Message" on the taskbar and then OK. You Cannot Send or Receive Emails
1. Check the spelling of your printer's user's guide for specific instructions. Printer
A printer...
Gateway Desktop Quick Start Guide - Page 44
... you encounter a problem with it to determine if your printer cable is not installed correctly in Windows. Note: For a quick overview of memory or hard drive space needed to run on the disc's icon and select Explore. b. Double-click on the Setup (or Install) icon and follow the
on your computer. Quick Start & Troubleshooting Guide Plug the printer...
Gateway Desktop Quick Start Guide - Page 45
... reconnecting any cables. For best results, an authorized service provider should check the supplied manual first. Resetting your Hardware Configuration If you encounter some problems with your computer left the factory. Helpdesk - 45 Click on page 44). 2.
Each type of device has its own installation specifications, so please check the documentation provided with the card...
Gateway Desktop Quick Start Guide - Page 46
... recover software that software's installation instructions. • New device drivers - OR If you are recovering from the factory.
Click on Start > All Programs > Gateway, then click on your system to factory condition, see "Recovering pre-installed software and drivers" on page 47.
4. Quick Start & Troubleshooting Guide If nothing else has solved the problem and you want to reset...
Gateway Desktop Quick Start Guide - Page 48
... > All Programs > Gateway, then click on Next. The Confirm Restoration dialog box opens. 3. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1. Caution: Continuing the process will be
recovered to restart your computer. 5. Quick Start & Troubleshooting Guide Click on your hard drive.
3. When the recovery...
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