Gateway Desktop Quick Start Guide
Page 1
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
Gateway Desktop Quick Start Guide
Page 3
...computer serial number, date and place of this guide. Gateway Website Remember to update the guide at least once online (see page 46 for purchasing a Gateway computer! If you call us will also help , drivers and downloads. Also, save your computing experience. IMPORTANT ...INFORMATION Thank you for details). You need to visit www.gateway.com often! Gateway InfoCentre To discover more about your computer...
...computer serial number, date and place of this guide. Gateway Website Remember to update the guide at least once online (see page 46 for purchasing a Gateway computer! If you call us will also help , drivers and downloads. Also, save your computing experience. IMPORTANT ...INFORMATION Thank you for details). You need to visit www.gateway.com often! Gateway InfoCentre To discover more about your computer...
Gateway Desktop Quick Start Guide
Page 16
Click on Start > All Programs > Gateway, then click on -screen instructions. The Create Backup Disc dialog box opens. Quick Start & Troubleshooting Guide To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. This dialog box tells you...worth it. OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - Important: We recommend that you will need to create, but for system recovery options, you ...
Click on Start > All Programs > Gateway, then click on -screen instructions. The Create Backup Disc dialog box opens. Quick Start & Troubleshooting Guide To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. This dialog box tells you...worth it. OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - Important: We recommend that you will need to create, but for system recovery options, you ...
Gateway Desktop Quick Start Guide
Page 17
..., insert a new disc when prompted, then click OK. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. Your Computer's Documentation User's Guide (Gateway InfoCentre) This guide is complete. Internet and Software - 17 The first disc begins recording, and you need directly on the...above). When the disc finishes recording, the drive ejects it with a permanent marker. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you will need ...
..., insert a new disc when prompted, then click OK. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. Your Computer's Documentation User's Guide (Gateway InfoCentre) This guide is complete. Internet and Software - 17 The first disc begins recording, and you need directly on the...above). When the disc finishes recording, the drive ejects it with a permanent marker. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you will need ...
Gateway Desktop Quick Start Guide
Page 18
...will configure some basic settings. If available, select the Express setup option, you use the media software on Help or the help , drivers and downloads. The My Computer button contains all -in-one media 'centers' such as Windows Media Center) provide additional playback options. ...be connected and active before starting the media program for the first time. sign). Playing Multimedia Files You may have been installed by Gateway feature a documentation file. Windows Media Center (optional) Certain computers include all the technical information about your computer, click on using ...
...will configure some basic settings. If available, select the Express setup option, you use the media software on Help or the help , drivers and downloads. The My Computer button contains all -in-one media 'centers' such as Windows Media Center) provide additional playback options. ...be connected and active before starting the media program for the first time. sign). Playing Multimedia Files You may have been installed by Gateway feature a documentation file. Windows Media Center (optional) Certain computers include all the technical information about your computer, click on using ...
Gateway Desktop Quick Start Guide
Page 27
...or emails). This will automatically restart and open the Recovery Program. 2. Press the Alt+F10 key upon start-up when the Gateway logo appears. Windows System Restore. Your computer will open System Restore. System Restore monitors the changes to your computer and automatically ...you installed after the restore point was on Start > All Programs > Accessories > System Tools > System Restore. This is useful when a driver installation failed, or when you changed a system setting, and it will need to the Operating System (e.g. Helpdesk - 27 By default Windows...
...or emails). This will automatically restart and open the Recovery Program. 2. Press the Alt+F10 key upon start-up when the Gateway logo appears. Windows System Restore. Your computer will open System Restore. System Restore monitors the changes to your computer and automatically ...you installed after the restore point was on Start > All Programs > Accessories > System Tools > System Restore. This is useful when a driver installation failed, or when you changed a system setting, and it will need to the Operating System (e.g. Helpdesk - 27 By default Windows...
Gateway Desktop Quick Start Guide
Page 28
... updates for you to -date is added to Windows Update regularly, so you to your computer up -to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Next to restore the computer to offer. In order for your computer's... To finish, click on Next. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are listed by Windows Action Center ✓ Use Microsoft Windows Automatic Updates ✓ Run Windows Defender ✓ Run Windows Update Windows Update ...
... updates for you to -date is added to Windows Update regularly, so you to your computer up -to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Next to restore the computer to offer. In order for your computer's... To finish, click on Next. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are listed by Windows Action Center ✓ Use Microsoft Windows Automatic Updates ✓ Run Windows Defender ✓ Run Windows Update Windows Update ...
Gateway Desktop Quick Start Guide
Page 36
...USB cable from starting. 1. When the computer is the root cause of the options below. When the Gateway logo appears, press F8 to exit. The screen freezes when the Gateway logo displays When the computer starts, it detects incorrect settings, damaged or missing software or hardware components, ...be allowed to restart your warranty entitles you to and if you want to proceed, please first touch the ground to use basic files and drivers. 1. Set the BIOS to confirm. 4. Disconnect or remove additional devices. If it first performs a test of your computer and monitor on...
...USB cable from starting. 1. When the computer is the root cause of the options below. When the Gateway logo appears, press F8 to exit. The screen freezes when the Gateway logo displays When the computer starts, it detects incorrect settings, damaged or missing software or hardware components, ...be allowed to restart your warranty entitles you to and if you want to proceed, please first touch the ground to use basic files and drivers. 1. Set the BIOS to confirm. 4. Disconnect or remove additional devices. If it first performs a test of your computer and monitor on...
Gateway Desktop Quick Start Guide
Page 37
...with the answers proposed. Switch your whole operating system are connected. Use the arrow keys to install any required software or device drivers. Most problems affecting Internet applications, and potentially your computer and monitor on Start > All Programs > Windows Update. 2. To check...computer to -date. 1. Please refer to the Security chapter (page 28) to access the advanced startup options. 3. When the Gateway logo appears, press F8 on page 35. Please read Removing additional external devices and Removing additional internal hardware on your computer starts ...
...with the answers proposed. Switch your whole operating system are connected. Use the arrow keys to install any required software or device drivers. Most problems affecting Internet applications, and potentially your computer and monitor on Start > All Programs > Windows Update. 2. To check...computer to -date. 1. Please refer to the Security chapter (page 28) to access the advanced startup options. 3. When the Gateway logo appears, press F8 on page 35. Please read Removing additional external devices and Removing additional internal hardware on your computer starts ...
Gateway Desktop Quick Start Guide
Page 38
...as virus and spyware can undo harmful changes to your computer and restore its settings and performance, while saving your computer up when the Gateway logo appears to previous restore point with System Restore. Device Manager 1. If you cannot close your device and select Properties. 2. Right-click.... Malicious programs such as well. Quick Start & Troubleshooting Guide signs in the future, make sure you run erratically, there are good chances that driver may help solve your computer, you do not help : 1. Go back to start -up -to the Updates chapter on the previous case (...
...as virus and spyware can undo harmful changes to your computer and restore its settings and performance, while saving your computer up when the Gateway logo appears to previous restore point with System Restore. Device Manager 1. If you cannot close your device and select Properties. 2. Right-click.... Malicious programs such as well. Quick Start & Troubleshooting Guide signs in the future, make sure you run erratically, there are good chances that driver may help solve your computer, you do not help : 1. Go back to start -up -to the Updates chapter on the previous case (...
Gateway Desktop Quick Start Guide
Page 45
... for more help and advice. Remember to install it is not a complicated task. Internal hardware component If you wish to open your original computer hardware drivers, you are still having difficulties, please contact the manufacturer or retailer, or check their website for details. Resetting your Hardware Configuration If you encounter some...
... for more help and advice. Remember to install it is not a complicated task. Internal hardware component If you wish to open your original computer hardware drivers, you are still having difficulties, please contact the manufacturer or retailer, or check their website for details. Resetting your Hardware Configuration If you encounter some...
Gateway Desktop Quick Start Guide
Page 46
...that software's installation instructions. • New device drivers - If you need to reinstall the software and device drivers that did not help , then the problem may be solved by reinstalling the software or the device drivers. Gateway Recovery Management opens. - You can . If ...48. To recover your system from significant hardware and software problems. For instructions, see "Recovering pre-installed software and drivers" on Gateway Recovery Management. HELPDESK RECOVERING YOUR SYSTEM If the troubleshooting steps (page 34) did not come pre-installed on your computer...
...that software's installation instructions. • New device drivers - If you need to reinstall the software and device drivers that did not help , then the problem may be solved by reinstalling the software or the device drivers. Gateway Recovery Management opens. - You can . If ...48. To recover your system from significant hardware and software problems. For instructions, see "Recovering pre-installed software and drivers" on Gateway Recovery Management. HELPDESK RECOVERING YOUR SYSTEM If the troubleshooting steps (page 34) did not come pre-installed on your computer...
Gateway Desktop Quick Start Guide
Page 47
...of these restore points to a restore point: 1. Windows automatically creates an additional restore point each day, and also each item you install software or device drivers. Click on Start > Control Panel > Action Center, then click on Contents. Click on Open System Restore, then Next. 3. In most cases of...Click on the install icon for each time you want , click on he restore point you can return to one of software and device drivers opens. 4. Click on Yes. A confirmation message box appears. 4. Type windows system restore in the Search Help box, then press Enter. Returning ...
...of these restore points to a restore point: 1. Windows automatically creates an additional restore point each day, and also each item you install software or device drivers. Click on Start > Control Panel > Action Center, then click on Contents. Click on Open System Restore, then Next. 3. In most cases of...Click on the install icon for each time you want , click on he restore point you can return to one of software and device drivers opens. 4. Click on Yes. A confirmation message box appears. 4. Type windows system restore in the Search Help box, then press Enter. Returning ...
Gateway Desktop Quick Start Guide
Page 48
...important files on Restore system from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Click on Gateway Recovery Management. The recovery process begins by restarting your computer, then continues by other methods, you may take several... experiences problems that are recovered. Recovering from your hard drive. 2. Caution: Continuing the process will take a while, but a Gateway Recovery Management screen shows you its factory condition. When the recovery has finished, a dialog box prompts you have installed a replacement...
...important files on Restore system from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Click on Gateway Recovery Management. The recovery process begins by restarting your computer, then continues by other methods, you may take several... experiences problems that are recovered. Recovering from your hard drive. 2. Caution: Continuing the process will take a while, but a Gateway Recovery Management screen shows you its factory condition. When the recovery has finished, a dialog box prompts you have installed a replacement...