Gateway Quick Start Guide for Windows 7
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Spammers and phishers sometimes send millions of finding a potential victim. Responding to these messages or even downloading images ensures you will be careful when posting your supposed content winnings. Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you 've surprisingly won without entering ...
Spammers and phishers sometimes send millions of finding a potential victim. Responding to these messages or even downloading images ensures you will be careful when posting your supposed content winnings. Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you 've surprisingly won without entering ...
Service Guide
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www.gateway.com Chapter 4: Troubleshooting 115 Diagnosing problems 116 System test procedures 117 Testing the optical drive 117 Testing the keyboard or auxiliary input device 117 Testing the memory 118 Testing the power system 118 Testing the touchpad 119 Power-On Self-Test (POST) error message 120 Index of error messages 121 Error...
www.gateway.com Chapter 4: Troubleshooting 115 Diagnosing problems 116 System test procedures 117 Testing the optical drive 117 Testing the keyboard or auxiliary input device 117 Testing the memory 118 Testing the power system 118 Testing the touchpad 119 Power-On Self-Test (POST) error message 120 Index of error messages 121 Error...
Service Guide
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... menu during boot-up . MM/DD/YYYY (month/day/year) Displays the size of video memory detected during POST and while booting. Enables or disables the Quiet Boot function. www.gateway.com Main Use the Main menu to set the system time and date, and other basic options. Displays the ...size of system memory detected during Disabled POST. HH:MM:SS (hour:minute:second) Displays the system date. Parameter System...
... menu during boot-up . MM/DD/YYYY (month/day/year) Displays the size of video memory detected during POST and while booting. Enables or disables the Quiet Boot function. www.gateway.com Main Use the Main menu to set the system time and date, and other basic options. Displays the ...size of system memory detected during Disabled POST. HH:MM:SS (hour:minute:second) Displays the system date. Parameter System...
Service Guide
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www.gateway.com Running the Flash utility: To run the Flash utility: 1 Rename the BIOS file as "XXXXXXX.FD". 2 Copy the "XXXXXXX.FD" file to a bootable USB device containing the Crisis Recovery disk files. 3 Turn off the computer. 4 Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to any USB port. 5 Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then press the power button. 6 Release the Fn+Esc keys after POST. 39
www.gateway.com Running the Flash utility: To run the Flash utility: 1 Rename the BIOS file as "XXXXXXX.FD". 2 Copy the "XXXXXXX.FD" file to a bootable USB device containing the Crisis Recovery disk files. 3 Turn off the computer. 4 Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to any USB port. 5 Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then press the power button. 6 Release the Fn+Esc keys after POST. 39
Service Guide
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... adapter into the DC power jack and plug one end to an electrical outlet. 7 Press the power button to turn on the system. 8 After the POST, remove the tool from the hardware gap. 9 Reinstall the memory module(s), battery pack, and the bay cover. 10 Turn on the system board. CHAPTER 2: System...
... adapter into the DC power jack and plug one end to an electrical outlet. 7 Press the power button to turn on the system. 8 After the POST, remove the tool from the hardware gap. 9 Reinstall the memory module(s), battery pack, and the bay cover. 10 Turn on the system board. CHAPTER 2: System...
Service Guide
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CHAPTER 4 Troubleshooting • Diagnosing problems • System test procedures • Power-On Self-Test (POST) error message • Index of error messages • Phoenix BIOS beep codes • Symptom-to-FRU error messages • Intermittent problems • Undetermined problems 115
CHAPTER 4 Troubleshooting • Diagnosing problems • System test procedures • Power-On Self-Test (POST) error message • Index of error messages • Phoenix BIOS beep codes • Symptom-to-FRU error messages • Intermittent problems • Undetermined problems 115
Service Guide
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.... No beep or error codes are intended to test only Acer products. Go To "Testing the power system" on page 118 n "Power-On Self-Test (POST) error message" on page 120 n "Undetermined problems" on page 133 "Index of error messages" on page 121 "Power-On Self-Test... (POST) error message" on page 120 n Use the customer-reported symptoms and go on or stay on.) POST does not complete. CHAPTER 4: Troubleshooting Diagnosing problems Use the following table with the verified symptom to determine...
.... No beep or error codes are intended to test only Acer products. Go To "Testing the power system" on page 118 n "Power-On Self-Test (POST) error message" on page 120 n "Undetermined problems" on page 133 "Index of error messages" on page 121 "Power-On Self-Test... (POST) error message" on page 120 n Use the customer-reported symptoms and go on or stay on.) POST does not complete. CHAPTER 4: Troubleshooting Diagnosing problems Use the following table with the verified symptom to determine...
Service Guide
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... device, such as the way it has been configured. Others may indicate a problem with a device, such as the amount of the error messages occur during POST. Important Perform the FRU replacement or actions in the sequence shown in the BIOS Setup Utility menus, reset the notebook, enter Setup, and install Setup.../Action column. If the FRU replacement does not solve the problem, put the original part back in the notebook. CHAPTER 4: Troubleshooting Power-On Self-Test (POST) error message The POST error message index lists the error message and their possible causes.
... device, such as the way it has been configured. Others may indicate a problem with a device, such as the amount of the error messages occur during POST. Important Perform the FRU replacement or actions in the sequence shown in the BIOS Setup Utility menus, reset the notebook, enter Setup, and install Setup.../Action column. If the FRU replacement does not solve the problem, put the original part back in the notebook. CHAPTER 4: Troubleshooting Power-On Self-Test (POST) error message The POST error message index lists the error message and their possible causes.
Service Guide
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... or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. Previous boot incomplete - Memory size found by POST differed from CMOS n Run "Load Setup Defaults" using the BIOS Setup Utility, then reboot the notebook. n Test or replace the SO-DIMM. n Test or replace...
... or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. Previous boot incomplete - Memory size found by POST differed from CMOS n Run "Load Setup Defaults" using the BIOS Setup Utility, then reboot the notebook. n Test or replace the SO-DIMM. n Test or replace...
Service Guide
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www.gateway.com Error Messages I/O device IRQ conflict Operating system not found FRU/Action Sequence n Run... blank. n Test or replace the LED board. n Check the LCD cable. n Test or replace the LCD. No beep during POST. n Test or replace the LCD inverter. n Test or replace the system board. n Test or replace the CMOS battery, run ...the BIOS Setup Utility to reconfigure system time, then reboot the system. n Run the BIOS Setup Utility and see POST on indicator turns off and LCD is connected tightly and correctly. n Test the power source (battery pack and power ...
www.gateway.com Error Messages I/O device IRQ conflict Operating system not found FRU/Action Sequence n Run... blank. n Test or replace the LED board. n Check the LCD cable. n Test or replace the LCD. No beep during POST. n Test or replace the LCD inverter. n Test or replace the system board. n Test or replace the CMOS battery, run ...the BIOS Setup Utility to reconfigure system time, then reboot the system. n Run the BIOS Setup Utility and see POST on indicator turns off and LCD is connected tightly and correctly. n Test the power source (battery pack and power ...
Service Guide
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... 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h 28h 29h 2Ah 2Ch 2Eh 2Fh Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial... initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus...
... 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h 28h 29h 2Ah 2Ch 2Eh 2Fh Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial... initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus...
Service Guide
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www.gateway.com Code 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h Beeps 1-4-1-1 2-1-2-3 2-2-3-1 POST Routine Description RAM failure on data bits xxxx of high ... start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start...
www.gateway.com Code 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h Beeps 1-4-1-1 2-1-2-3 2-2-3-1 POST Routine Description RAM failure on data bits xxxx of high ... start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start...
Service Guide
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...82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah Beeps 1-2 POST Routine Description Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery ... configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ...
...82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah Beeps 1-2 POST Routine Description Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery ... configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ...
Service Guide
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... Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional...) Initialize notebook docking late Force check (optional) Extended checksum (optional) 127 www.gateway.com Code 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh ...
... Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional...) Initialize notebook docking late Force check (optional) Extended checksum (optional) 127 www.gateway.com Code 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh ...
Service Guide
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... E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h Beeps 1 POST Routine Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS...
... E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h Beeps 1 POST Routine Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS...