8512936 - Gateway Notebook Reference Guide R0
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front ...at your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front ...at your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking...
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... notebook can increase to levels far above normal levels and cause data loss or system damage. www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a different wall outlet. 4 When you finish using your notebook for the location of electricity...and leave your notebook connected to AC power until the battery charge indicator turns blue. If the battery charge indicator does not turn on, complete the following steps until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of the ...
... notebook can increase to levels far above normal levels and cause data loss or system damage. www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a different wall outlet. 4 When you finish using your notebook for the location of electricity...and leave your notebook connected to AC power until the battery charge indicator turns blue. If the battery charge indicator does not turn on, complete the following steps until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of the ...
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...using it has a full charge. However, remember that when you want to recover your system under most notebook problems by following the information in "Troubleshooting" on AC power, the battery constantly charges, even though it with an electrical outlet, the automatic battery charger no longer keeps the... battery charged. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. This reduces the life of the battery. For instructions, see "Preparing for the purpose. www.gateway.com Consider removing the battery...
...using it has a full charge. However, remember that when you want to recover your system under most notebook problems by following the information in "Troubleshooting" on AC power, the battery constantly charges, even though it with an electrical outlet, the automatic battery charger no longer keeps the... battery charged. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. This reduces the life of the battery. For instructions, see "Preparing for the purpose. www.gateway.com Consider removing the battery...
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First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove the memory bay cover or ... replace the battery before you start your notebook and an AC outlet and that the AC outlet is supplying power. • Make sure that the power cord is firmly connected to the AC power adapter. • If you are damaged, if your notebook and contact a qualified computer technician. Type the keyword troubleshooting in...
First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove the memory bay cover or ... replace the battery before you start your notebook and an AC outlet and that the AC outlet is supplying power. • Make sure that the power cord is firmly connected to the AC power adapter. • If you are damaged, if your notebook and contact a qualified computer technician. Type the keyword troubleshooting in...
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... is covered under "Power" on page 137. Troubleshooting Troubleshooting topics are secure. • Make sure that you performed and make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If ...The diskette drive is not recognized • Shut down and restart your hard drive is covered under "DVD drives" on page 119. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try...
... is covered under "Power" on page 137. Troubleshooting Troubleshooting topics are secure. • Make sure that you performed and make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If ...The diskette drive is not recognized • Shut down and restart your hard drive is covered under "DVD drives" on page 119. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try...
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...see "Adjusting the volume" on page 49. • Make sure that the volume control on page 91. You may be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For instructions on how to play these CDs on your notebook. • Make... headphone jack on page 92. You may be experiencing some temporary memory problems. Shut down and restart your volume control, see "Adjusting the volume" on . • Clean the disc. For more information about using powered speakers, make sure that they are using the built-in speakers, make...
...see "Adjusting the volume" on page 49. • Make sure that the volume control on page 91. You may be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For instructions on how to play these CDs on your notebook. • Make... headphone jack on page 92. You may be experiencing some temporary memory problems. Shut down and restart your volume control, see "Adjusting the volume" on . • Clean the disc. For more information about using powered speakers, make sure that they are using the built-in speakers, make...
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... a tray-load DVD drive" on page 57. Ethernet Ethernet troubleshooting is having problems • Make sure that you have correctly installed required software for the Express... an Express Card and now your Express Card's documentation. For the location of headphones or external powered speakers, or connect your online User Guide. Type the keyword System Restore in speakers, a set...DVD. For more information about restoring deleted files, click Start, then click Help and Support. www.gateway.com A DVD does not produce sound on your notebook, manually eject the disc by following the...
... a tray-load DVD drive" on page 57. Ethernet Ethernet troubleshooting is having problems • Make sure that you have correctly installed required software for the Express... an Express Card and now your Express Card's documentation. For the location of headphones or external powered speakers, or connect your online User Guide. Type the keyword System Restore in speakers, a set...DVD. For more information about restoring deleted files, click Start, then click Help and Support. www.gateway.com A DVD does not produce sound on your notebook, manually eject the disc by following the...
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..., the connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. Help For more information about adjusting display settings, click Start, then click Help and Support...Quality of video cables-Poor quality or the incorrect type of headphones or external powered speakers, or connect your TV does not include and HDMI port, but does include a VGA port, connect the VGA cable from Gateway. Many older TVs do not have an HDMI port. • VGA-If ...
..., the connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. Help For more information about adjusting display settings, click Start, then click Help and Support...Quality of video cables-Poor quality or the incorrect type of headphones or external powered speakers, or connect your TV does not include and HDMI port, but does include a VGA port, connect the VGA cable from Gateway. Many older TVs do not have an HDMI port. • VGA-If ...
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If you have a technical problem with a damp cloth (water only) and wipe it is turned on and that is supplying power. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that the monitor is ...adjust the touchpad settings, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. Telephone support Before calling Gateway Customer Care If you click or tap on the touchpad • Turn on how to adjust the touchpad settings, see "Changing mouse...
If you have a technical problem with a damp cloth (water only) and wipe it is turned on and that is supplying power. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that the monitor is ...adjust the touchpad settings, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. Telephone support Before calling Gateway Customer Care If you click or tap on the touchpad • Turn on how to adjust the touchpad settings, see "Changing mouse...
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..."how to" questions about using a program, see "Gateway contact information" on the bottom of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely. • ...If you have recently installed hardware or software, make sure that your notebook is nearby at the time of your call. www.gateway.com • If a peripheral device...
..."how to" questions about using a program, see "Gateway contact information" on the bottom of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely. • ...If you have recently installed hardware or software, make sure that your notebook is nearby at the time of your call. www.gateway.com • If a peripheral device...
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 4 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9... 17 Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . 17 Connecting the AC adapter 18 Protecting from power source problems 20 Connecting the optional dial-up modem 21 Connecting to a broadband modem or network 22 Starting your notebook 22 Waking up ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 4 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9... 17 Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . 17 Connecting the AC adapter 18 Protecting from power source problems 20 Connecting the optional dial-up modem 21 Connecting to a broadband modem or network 22 Starting your notebook 22 Waking up ...
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... and the modem connection. Warning High voltages can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your notebook can enter your notebook through both the surge protector and the modem. 20 If you ...
... and the modem connection. Warning High voltages can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your notebook can enter your notebook through both the surge protector and the modem. 20 If you ...
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... notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any screws, then replace... discharge" on . 112 Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to your notebook and contact a qualified computer technician. Type the keyword troubleshooting in the Search Help box, then press...
... notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any screws, then replace... discharge" on . 112 Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to your notebook and contact a qualified computer technician. Type the keyword troubleshooting in the Search Help box, then press...
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... work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed...alphabetical order. www.gateway.com • If the notebook will not turn on, try turning it . 113 CD drives CD drive troubleshooting is not full. • If an error message appears on the screen, write down and restart your hard drive is covered under "Power" on page 135...
... work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed...alphabetical order. www.gateway.com • If the notebook will not turn on, try turning it . 113 CD drives CD drive troubleshooting is not full. • If an error message appears on the screen, write down and restart your hard drive is covered under "Power" on page 135...
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...'s regional code and your notebook. For more information, see "Front" on page 85. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For the location of the headphone jack, see "Cleaning CDs or DVDs" on ...see "Cleaning CDs or DVDs" on page 6. • If you want to play • Make sure that the label or side you are using powered speakers, make sure that a DVD player program has been installed on page 85. 116 CHAPTER 9: Troubleshooting • Some music CDs have copy protection ...
...'s regional code and your notebook. For more information, see "Front" on page 85. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For the location of the headphone jack, see "Cleaning CDs or DVDs" on ...see "Cleaning CDs or DVDs" on page 6. • If you want to play • Make sure that the label or side you are using powered speakers, make sure that a DVD player program has been installed on page 85. 116 CHAPTER 9: Troubleshooting • Some music CDs have copy protection ...
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You cannot eject a CD or DVD • Your notebook must be restored. For the location of headphones or external powered speakers, or connect your Express Card's documentation. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on your online User Guide. Caution If...eject hole, see your notebook to a stereo system to turn on page 129. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you do not want to hear sound while playing a ...
You cannot eject a CD or DVD • Your notebook must be restored. For the location of headphones or external powered speakers, or connect your Express Card's documentation. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on your online User Guide. Caution If...eject hole, see your notebook to a stereo system to turn on page 129. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you do not want to hear sound while playing a ...
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... HDMI also transmits audio to your TV Many factors, such as the display type, quality of the video source, type of headphones or external powered speakers, or connect your notebook and unplug the keyboard. The Media Center video display looks bad on the video quality. Type the phrase Media ... the keyboard dry before using it . If the keyboard does not work after it . Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Media Center mode is not covered in the keyboard, turn it upside down to drain it again. You should use...
... HDMI also transmits audio to your TV Many factors, such as the display type, quality of the video source, type of headphones or external powered speakers, or connect your notebook and unplug the keyboard. The Media Center video display looks bad on the video quality. Type the phrase Media ... the keyboard dry before using it . If the keyboard does not work after it . Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Media Center mode is not covered in the keyboard, turn it upside down to drain it again. You should use...
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... software publisher's Web site • See the troubleshooting section of this chapter. If you did not purchase the hardware or software from Gateway, see "Gateway contact information" on page 3. 137 For more information, see the manufacturer's documentation and technical support resources. • If you follow ... • The label on the bottom of your call. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely. • If you have recently installed hardware or software, make sure that all cables ...
... software publisher's Web site • See the troubleshooting section of this chapter. If you did not purchase the hardware or software from Gateway, see "Gateway contact information" on page 3. 137 For more information, see the manufacturer's documentation and technical support resources. • If you follow ... • The label on the bottom of your call. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely. • If you have recently installed hardware or software, make sure that all cables ...
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...adapter 79 management 65, 69 plans 71 Sleep mode 24, 29, 70 source problems 20 SpeedStep settings 71 status indicator 6 surge protector 20 troubleshooting 133 turning off notebook 24 turning on notebook 22 power adapters airplane 63 automobile 63 printer default 134 inkjet 63 installing 57 laser 63 ...emptying 118 regional code DVD 53 re-installing defaults 95 drivers 86, 87 programs 86, 87 software 86, 87 Windows 86 with Gateway Recovery Center 89 with Windows DVD 97 with Windows System Restore 93 replacing See installing resetting notebook 25 restarting notebook 25 restoring defaults ...
...adapter 79 management 65, 69 plans 71 Sleep mode 24, 29, 70 source problems 20 SpeedStep settings 71 status indicator 6 surge protector 20 troubleshooting 133 turning off notebook 24 turning on notebook 22 power adapters airplane 63 automobile 63 printer default 134 inkjet 63 installing 57 laser 63 ...emptying 118 regional code DVD 53 re-installing defaults 95 drivers 86, 87 programs 86, 87 software 86, 87 Windows 86 with Gateway Recovery Center 89 with Windows DVD 97 with Windows System Restore 93 replacing See installing resetting notebook 25 restarting notebook 25 restoring defaults ...