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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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Preparing power connections Protecting from power source problems Warning High voltages can increase to stand and stretch your legs. • Avoid twisting your torso or neck. Sit with a UPS, a UPS lets you run ...
Preparing power connections Protecting from power source problems Warning High voltages can increase to stand and stretch your legs. • Avoid twisting your torso or neck. Sit with a UPS, a UPS lets you run ...
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... unnecessary files, defragment files, and back up files. 63 Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about BigFix, click Help, then click Tutorial. Whenever BigFix detects...
... unnecessary files, defragment files, and back up files. 63 Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about BigFix, click Help, then click Tutorial. Whenever BigFix detects...
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... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 Your drive is being used. Important Error checking cannot scan a drive... Click Check Now, then click Start. Also use them. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use Error-checking if you want to check your computer several...
... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 Your drive is being used. Important Error checking cannot scan a drive... Click Check Now, then click Start. Also use them. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use Error-checking if you want to check your computer several...
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...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
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...DVD, make sure that you have copy protection software. Occasionally, discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. You may be read by following the ...instructions in the drive documentation. • Reinstall the device driver. 73 www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on your computer. • Clean the disc. Add-in alphabetical order...
...DVD, make sure that you have copy protection software. Occasionally, discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. You may be read by following the ...instructions in the drive documentation. • Reinstall the device driver. 73 www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on your computer. • Clean the disc. Add-in alphabetical order...
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...the result of a defective area on page 93. See "Recovering your computer has been subjected to reinstall the operating system. To fix hard drive problems, run the error checking program. The hard drive cannot be lost when you see a "General failure reading drive C" error message • ... right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 64. www.gateway.com Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from ...
...the result of a defective area on page 93. See "Recovering your computer has been subjected to reinstall the operating system. To fix hard drive problems, run the error checking program. The hard drive cannot be lost when you see a "General failure reading drive C" error message • ... right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 64. www.gateway.com Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from ...
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... connections in the Search Help box, then press ENTER. Contact your ISP technical support for help. • Make sure that the connections have a problem with your browser, then reconnect and open the browser. You see an "Unable to locate host" message and are unable to browse the Internet ...8226; This problem can occur when you have typed a URL (Web address) incorrectly, you still get the error, your setup poster to the Internet • If ...
... connections in the Search Help box, then press ENTER. Contact your ISP technical support for help. • Make sure that the connections have a problem with your browser, then reconnect and open the browser. You see an "Unable to locate host" message and are unable to browse the Internet ...8226; This problem can occur when you have typed a URL (Web address) incorrectly, you still get the error, your setup poster to the Internet • If ...
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... If the keyboard does not work after it dries, you may provide lower quality video. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. The video displayed from Media Center is available only on Windows Vista Home Premium and Ultimate versions. To view Media...
... If the keyboard does not work after it dries, you may provide lower quality video. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. The video displayed from Media Center is available only on Windows Vista Home Premium and Ultimate versions. To view Media...
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...more information about changing the screen resolution, see the "Customizing Windows" chapter in the online User Guide. • Size of video cables can cause problems and affect the video quality. The Media Center video display will look better on a newer model TV. 83 However, the connection type has an... video look readable. The display quality for the best quality. Many TVs do not make static white backgrounds with black text look its best. www.gateway.com • Type of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the...
...more information about changing the screen resolution, see the "Customizing Windows" chapter in the online User Guide. • Size of video cables can cause problems and affect the video quality. The Media Center video display will look better on a newer model TV. 83 However, the connection type has an... video look readable. The display quality for the best quality. Many TVs do not make static white backgrounds with black text look its best. www.gateway.com • Type of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the...
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www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be replayed on another computer running Media Center or on any computer that your Internet account is set up and connected to the computer. Memory card reader Drive letters for problems. Your computer...
www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be replayed on another computer running Media Center or on any computer that your Internet account is set up and connected to the computer. Memory card reader Drive letters for problems. Your computer...
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... noise or low line levels. • Try another telephone line (either a different telephone number in the telephone wall jack are correct. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are secure. Do not connect these devices to the Internet... dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you are not using your telephone. Help For more information about dialing properties, click Start, then click Help and Support. Listen to ...
... noise or low line levels. • Try another telephone line (either a different telephone number in the telephone wall jack are correct. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are secure. Do not connect these devices to the Internet... dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you are not using your telephone. Help For more information about dialing properties, click Start, then click Help and Support. Listen to ...
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... tab, click your computer has a v.92 modem, the speed at which you can upload (send) data is limited to 33.6K. Your ISP may cause problems with another modem is on your computer. • Run Windows modem diagnostics. To make sure that the telephone line is not in use (for example...
... tab, click your computer has a v.92 modem, the speed at which you can upload (send) data is limited to 33.6K. Your ISP may cause problems with another modem is on your computer. • Run Windows modem diagnostics. To make sure that the telephone line is not in use (for example...
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...more information about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in "Troubleshooting" on page 30. • If ...the Search Help box, then press ENTER. Recovering your speaker connections. • Make sure that mute controls are turned up. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Type the phrase sound...
...more information about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in "Troubleshooting" on page 30. • If ...the Search Help box, then press ENTER. Recovering your speaker connections. • Make sure that mute controls are turned up. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Type the phrase sound...
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...solved by returning your system to use these options.) • To re-install Windows using the Windows DVD, see "Recovering your system using Gateway Recovery Center. 94 You can perform a partial recovery by using the Windows DVD" on page 103. • To re-install your system ... to reinstall Windows from a set of software or hardware have a DVD-compatible drive to a previous state when everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. CHAPTER 6: Troubleshooting • If only one or two items of recovery discs...
...solved by returning your system to use these options.) • To re-install Windows using the Windows DVD, see "Recovering your system using Gateway Recovery Center. 94 You can perform a partial recovery by using the Windows DVD" on page 103. • To re-install your system ... to reinstall Windows from a set of software or hardware have a DVD-compatible drive to a previous state when everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. CHAPTER 6: Troubleshooting • If only one or two items of recovery discs...
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In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to one of your system running again. Type windows system restore in the Search Help box, ...
In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to one of your system running again. Type windows system restore in the Search Help box, ...
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... access important files on your hard drive, back them up now. 102 The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
... access important files on your hard drive, back them up now. 102 The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
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... a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you have installed it according... AC outlet that is nearby at the time of this chapter. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with it. If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The...
... a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you have installed it according... AC outlet that is nearby at the time of this chapter. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with it. If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The...
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... or region. Pacific Time Gateway Customer Care telephone numbers vary by Get tutorial assistance for hearing impaired) is available: Weekdays 8:00 a.m. - 10:00 p.m. Pacific Time Weekends 8:00 a.m. - 7:00 p.m. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800...
... or region. Pacific Time Gateway Customer Care telephone numbers vary by Get tutorial assistance for hearing impaired) is available: Weekdays 8:00 a.m. - 10:00 p.m. Pacific Time Weekends 8:00 a.m. - 7:00 p.m. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800...
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...of devices that may be connected to the telephone line. The telephone company may request that you disconnect the equipment until the problem is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this information must accept any... interference received, including interference that may cause undesired operation. FCC declaration of this device. Operation of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the ...
...of devices that may be connected to the telephone line. The telephone company may request that you disconnect the equipment until the problem is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this information must accept any... interference received, including interference that may cause undesired operation. FCC declaration of this device. Operation of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the ...