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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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.... By entering your serial number you manage your computer. Click Call Us to get drivers specific to access product documentation, specifications, and guides for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then ... to locate your computer. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your drivers. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Resources Click Resources to access utilities to customer ...
.... By entering your serial number you manage your computer. Click Call Us to get drivers specific to access product documentation, specifications, and guides for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then ... to locate your computer. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your drivers. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Resources Click Resources to access utilities to customer ...
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... your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions.... 48 www.gateway.com Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the...
... your computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions.... 48 www.gateway.com Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the...
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... sure that the IDE controllers are trying to play a DVD, make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in alphabetical order. Battery See "Power" on your computer. ■ Clean the disc. www....gateway.com 61 Audio See "Sound" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ ...
... sure that the IDE controllers are trying to play a DVD, make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in alphabetical order. Battery See "Power" on your computer. ■ Clean the disc. www....gateway.com 61 Audio See "Sound" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ ...
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...information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the ...disc label is facing up . Occasionally discs are flawed or become scratched and cannot be able to play a DVD, the disc's regional code and your DVD drive's regional code may not match. 62 www.gateway...
...information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the ...disc label is facing up . Occasionally discs are flawed or become scratched and cannot be able to play a DVD, the disc's regional code and your DVD drive's regional code may not match. 62 www.gateway...
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... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People...
... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People...
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...which has been included on . Help and Support For more information, see "Adjusting the color depth" in and turned on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no...If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is in the Search box , then click the arrow. Type the keyword screen resolution in Category...
...which has been included on . Help and Support For more information, see "Adjusting the color depth" in and turned on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no...If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is in the Search box , then click the arrow. Type the keyword screen resolution in Category...
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... offline. You see a "Printer is out of the printer you want to add additional memory to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the ...Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. Most printers have been printed before sending additional files to the printer. ■ If you print large files...
... offline. You see a "Printer is out of the printer you want to add additional memory to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the ...Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. Most printers have been printed before sending additional files to the printer. ■ If you print large files...
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...the type of the slowest rated component. The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. such as a firewall to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computers To... the speed of Ethernet you are using for your network, you need for instructions on installing the card and any required drivers. 84 www.gateway.com Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network...
...the type of the slowest rated component. The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. such as a firewall to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computers To... the speed of Ethernet you are using for your network, you need for instructions on installing the card and any required drivers. 84 www.gateway.com Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...