8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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...utilities to locate your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to help you get a list of all... Gateway computers. Click the arrow button to open the Select Your Computer Product box, then click your model number to get drivers specific to view and purchase upgrades for BIOS and driver upgrades. Click Call Us to access product documentation, specifications, and...
...utilities to locate your serial number in the Serial Number box, then click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to help you get a list of all... Gateway computers. Click the arrow button to open the Select Your Computer Product box, then click your model number to get drivers specific to view and purchase upgrades for BIOS and driver upgrades. Click Call Us to access product documentation, specifications, and...
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.... 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Reinstalling...
.... 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Reinstalling...
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... able to play these CDs on page 77. You may be read by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Audio See "Sound" on your computer restarts. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive... disc. For more information, see "Identifying drive types" on page 75. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver.
... able to play these CDs on page 77. You may be read by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Audio See "Sound" on your computer restarts. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive... disc. For more information, see "Identifying drive types" on page 75. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver.
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... restart your computer. ■ Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your computer's delivery address. The regional code for Mexico is 1. The regional code for the disc is on page 37. ■ ...Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com Occasionally discs are turned up. Your DVD drive's regional code must match. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure...
... restart your computer. ■ Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your computer's delivery address. The regional code for Mexico is 1. The regional code for the disc is on page 37. ■ ...Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com Occasionally discs are turned up. Your DVD drive's regional code must match. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure...
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...keyboard. A keyboard character keeps repeating or you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, ...your account with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it again. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of ...
...keyboard. A keyboard character keeps repeating or you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, ...your account with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it again. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of ...
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.... ■ Adjust the brightness and contrast controls to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5... window opens. Monitor The screen resolution is in Using Your Computer which has been included on the back of your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in Category View, click Printers and Other Hardware. 2 Click...
.... ■ Adjust the brightness and contrast controls to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5... window opens. Monitor The screen resolution is in Using Your Computer which has been included on the back of your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in Category View, click Printers and Other Hardware. 2 Click...
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...the printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is... not set to clear the check mark. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. You see a "Printer queue is full" ...
...the printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is... not set to clear the check mark. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. You see a "Printer queue is full" ...
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..., including: ■ Internet security features - to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for instructions on installing the card and any required drivers. 84 www.gateway.com If your Control Panel is already installed on your computers To determine... (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you are using for additional network hardware ■ DHCP server/dynamic IP address assignment - The Control Panel window opens. If one...
..., including: ■ Internet security features - to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for instructions on installing the card and any required drivers. 84 www.gateway.com If your Control Panel is already installed on your computers To determine... (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you are using for additional network hardware ■ DHCP server/dynamic IP address assignment - The Control Panel window opens. If one...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...