User Guide
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... (dial-up 68 Monitor 71 Mouse 73 Networks 73 Passwords 74 Power 74 Printer 74 Sound 76 Telephone support 77 Before calling Gateway Customer Care 77 Telephone numbers 78 Self-help 79 Tutoring 79 Training 79 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 90 Installing Ethernet cards and drivers 90 Making sure your broadband connection works 91 Naming the computers and the workgroup 91 Configuring the TCP/IP protocol 92 Setting up ...
... (dial-up 68 Monitor 71 Mouse 73 Networks 73 Passwords 74 Power 74 Printer 74 Sound 76 Telephone support 77 Before calling Gateway Customer Care 77 Telephone numbers 78 Self-help 79 Tutoring 79 Training 79 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 90 Installing Ethernet cards and drivers 90 Making sure your broadband connection works 91 Naming the computers and the workgroup 91 Configuring the TCP/IP protocol 92 Setting up ...
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Visit the Gateway eSupport Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3
Visit the Gateway eSupport Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3
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...4 www.gateway.com Chapter 1: Getting Help Using eSupport The eSupport site is divided into six major areas: ■ Support Home ■ Product Support ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of these areas is represented by -step wizard to locate your drivers. Product ... Click PC Tools to access utilities to help you get drivers specific to get a list of the Web page. You can also browse through a step-by a menu across the top of Gateway telephone numbers for non-technical issues, such as making audio CDs and installing a hard drive. ...
...4 www.gateway.com Chapter 1: Getting Help Using eSupport The eSupport site is divided into six major areas: ■ Support Home ■ Product Support ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of these areas is represented by -step wizard to locate your drivers. Product ... Click PC Tools to access utilities to help you get drivers specific to get a list of the Web page. You can also browse through a step-by a menu across the top of Gateway telephone numbers for non-technical issues, such as making audio CDs and installing a hard drive. ...
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... facing up, then try again. ■ Try a different disc. Occasionally discs are enabled. ■ Make sure that you have copy protection software. www.gateway.com 61 Battery See "Power" on page 76. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■... computer restarts. Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 74. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card.
... facing up, then try again. ■ Try a different disc. Occasionally discs are enabled. ■ Make sure that you have copy protection software. www.gateway.com 61 Battery See "Power" on page 76. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■... computer restarts. Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 74. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card.
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... turned off. For more information, see "Adjusting the volume" on page 48. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 48. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer's delivery address. Your DVD drive...
... turned off. For more information, see "Adjusting the volume" on page 48. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 48. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer's delivery address. Your DVD drive...
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... the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it upside down to drain it. www.gateway.com 67 Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver.
... the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it upside down to drain it. www.gateway.com 67 Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver.
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...For more information about color uniformity. The color is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is there a horizontal line or wire visible across the monitor screen? The damper wire is not ... up from the upper screen edge and 1/3 of the overall monitor design and does not negatively affect the monitor's function. 72 www.gateway.com Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen edge, to your monitor's documentation...
...For more information about color uniformity. The color is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is there a horizontal line or wire visible across the monitor screen? The damper wire is not ... up from the upper screen edge and 1/3 of the overall monitor design and does not negatively affect the monitor's function. 72 www.gateway.com Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen edge, to your monitor's documentation...
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... out of the printer you may want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at ... more information about printer troubleshooting, click Start, then click Help and Support. www.gateway.com 75 The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" ...
... out of the printer you may want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at ... more information about printer troubleshooting, click Start, then click Help and Support. www.gateway.com 75 The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of paper" ...
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...installed in your network, you must install one is already installed on installing the card and any required drivers. 90 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of Network adapters. If your network from unwanted intruders... ■ 4-port switch - such as a firewall to install Ethernet cards and drivers on the computers that comes with your ...
...installed in your network, you must install one is already installed on installing the card and any required drivers. 90 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of Network adapters. If your network from unwanted intruders... ■ 4-port switch - such as a firewall to install Ethernet cards and drivers on the computers that comes with your ...
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...If you share a folder, only the contents of that folder will be available to everyone on each computer must have the shared printer's drivers installed. After the drives and printers on the network. If you want to the network. Sharing drives or folders If you share a ...network printers Important To share a printer among the computers connected to share, then click Sharing and Security. The folder properties dialog box opens. www.gateway.com 109 Then you can : ■ View a network drive ■ Open and copy files stored on other network computers ■ Print...
...If you share a folder, only the contents of that folder will be available to everyone on each computer must have the shared printer's drivers installed. After the drives and printers on the network. If you want to the network. Sharing drives or folders If you share a ...network printers Important To share a printer among the computers connected to share, then click Sharing and Security. The folder properties dialog box opens. www.gateway.com 109 Then you can : ■ View a network drive ■ Open and copy files stored on other network computers ■ Print...
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...can print a file across the network: 1 Open the file you are marked for an access point" on the network. 114 www.gateway.com Important If you are away from the manufacturer's Web site. See "Configuring computer settings for sharing may be vulnerable. You will ... network administrator for setup information. Chapter 7: Networking Your Computer Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that information. During the sign-up to use) and enter that shipped with the necessary connection...
...can print a file across the network: 1 Open the file you are marked for an access point" on the network. 114 www.gateway.com Important If you are away from the manufacturer's Web site. See "Configuring computer settings for sharing may be vulnerable. You will ... network administrator for setup information. Chapter 7: Networking Your Computer Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that information. During the sign-up to use) and enter that shipped with the necessary connection...
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... 11, 14 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 96, 104 double-clicking 29 dragging 29...
... 11, 14 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 96, 104 double-clicking 29 dragging 29...
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... discharge (ESD) 49 entering IP address 92 subnet mask 92 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 90 installing drivers 90 jack 31 Ethernet jack 14 Ethernet network creating 90 external audio jack 13 F Fast Ethernet 88 faxes troubleshooting 70 files opening 29 ... 16 Firewire port 11, 14, 32 folders opening 29 sharing 109 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 88 H hard drive indicator 11 troubleshooting 65 headphone...
... discharge (ESD) 49 entering IP address 92 subnet mask 92 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 90 installing drivers 90 jack 31 Ethernet jack 14 Ethernet network creating 90 external audio jack 13 F Fast Ethernet 88 faxes troubleshooting 70 files opening 29 ... 16 Firewire port 11, 14, 32 folders opening 29 sharing 109 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 88 H hard drive indicator 11 troubleshooting 65 headphone...
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... 66 turning off computer 11, 24, 25 turning on computer 11, 23 tutoring fee-based 79 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 video file streaming 82 viewing... AntiVirus 43 voltage switch 13 volume adjusting 25 adjusting modem 71 controls 25 muting 25 troubleshooting 76 W WAN IP Address 96, 104 Web site Gateway 3 Windows file and printer sharing 109 New Connection Wizard 106 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
... 66 turning off computer 11, 24, 25 turning on computer 11, 23 tutoring fee-based 79 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 video file streaming 82 viewing... AntiVirus 43 voltage switch 13 volume adjusting 25 adjusting modem 71 controls 25 muting 25 troubleshooting 76 W WAN IP Address 96, 104 Web site Gateway 3 Windows file and printer sharing 109 New Connection Wizard 106 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
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... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
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... areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of the Web page. 28 www.gateway.com Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per... day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized ...
... areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of the Web page. 28 www.gateway.com Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per... day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized ...
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... Account Info to help you get the latest software updates for BIOS and driver upgrades. PC Tools Click PC Tools to access utilities to access support for non-technical issues, like the status of Gateway telephone numbers for me. You can also browse through a step-by-step... wizard to your drivers. For more information, see "Finding your computer. Downloads Click Downloads, ...
... Account Info to help you get the latest software updates for BIOS and driver upgrades. PC Tools Click PC Tools to access utilities to access support for non-technical issues, like the status of Gateway telephone numbers for me. You can also browse through a step-by-step... wizard to your drivers. For more information, see "Finding your computer. Downloads Click Downloads, ...
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12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
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... your operating system, and other programs that you try to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about System Restore, click Start, then click Help...9632; See the Troubleshooting section of this guide. Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were preinstalled at the factory. Type the keyword system restore in the Search ...
... your operating system, and other programs that you try to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about System Restore, click Start, then click Help...9632; See the Troubleshooting section of this guide. Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were preinstalled at the factory. Type the keyword system restore in the Search ...
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... do so while troubleshooting ■ If you need to Step 5. - If the program does not start automatically, go to install the drivers provided by the device manufacturer. www.gateway.com 181 Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems...
... do so while troubleshooting ■ If you need to Step 5. - If the program does not start automatically, go to install the drivers provided by the device manufacturer. www.gateway.com 181 Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as the computer display, CD or DVD drives, and modems...