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... you can also call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on this line, call your house or a telephone line at...
... you can also call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on this line, call your house or a telephone line at...
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..., contact an authorized service location. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with the appropriate safety standards, including IEC 825. Lightning protection For added protection of any Gateway product during a lightning storm or when it could fall into such power lines or circuits...with TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to open the enclosure of time, unplug the product from ...
..., contact an authorized service location. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with the appropriate safety standards, including IEC 825. Lightning protection For added protection of any Gateway product during a lightning storm or when it could fall into such power lines or circuits...with TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to open the enclosure of time, unplug the product from ...
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...89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening 29 opening shared 112 troubleshooting 64 finding Help and Support topics 6 specifications 16 Firewire port 11, 32 folders opening 29 ...sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
...89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening 29 opening shared 112 troubleshooting 64 finding Help and Support topics 6 specifications 16 Firewire port 11, 32 folders opening 29 ...sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
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... 32 printer 32 scanner 32 side panel 49 system battery 56 Internet accessing 107 broadband connection 31 buttons 26 sharing access 82, 104 troubleshooting 66, 70 IP address entering 91 LAN 103 WAN 95, 103 J jacks See connections 130 K keyboard buttons 26 cleaning 45 features 26 PS/2 port 14 troubleshooting 67... case 45 cleaning component exteriors 45 cleaning computer display 46 cleaning computer screen 46 cleaning keyboard 45 cleaning mouse 46 protecting from viruses 43 www.gateway.com
... 32 printer 32 scanner 32 side panel 49 system battery 56 Internet accessing 107 broadband connection 31 buttons 26 sharing access 82, 104 troubleshooting 66, 70 IP address entering 91 LAN 103 WAN 95, 103 J jacks See connections 130 K keyboard buttons 26 cleaning 45 features 26 PS/2 port 14 troubleshooting 67... case 45 cleaning component exteriors 45 cleaning computer display 46 cleaning computer screen 46 cleaning keyboard 45 cleaning mouse 46 protecting from viruses 43 www.gateway.com
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... 16 Technical Support 79 tips before contacting 78 tutorial service 79 telephone support 78 testing network 104 training CD 80 classroom 80 Gateway Learning Libraries 80 Learn With Gateway 80 troubleshooting add-in cards 61 automated system 79 cards 61 CD drive 61 cleaning CD 46 cleaning DVD 46 computer startup... 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 114 faxes 70 files 64 general guidelines ...
... 16 Technical Support 79 tips before contacting 78 tutorial service 79 telephone support 78 testing network 104 training CD 80 classroom 80 Gateway Learning Libraries 80 Learn With Gateway 80 troubleshooting add-in cards 61 automated system 79 cards 61 CD drive 61 cleaning CD 46 cleaning DVD 46 computer startup... 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 114 faxes 70 files 64 general guidelines ...
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... drives 66 File management 66 Hard drive 67 Internet 68 Keyboard 69 Memory 70 Memory card reader 70 Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training... Ethernet network 90 Configuring your router 92 Testing your network 94 Troubleshooting Your Ethernet network 95 A Safety, Regulatory, and Legal Information 97 Index 105 www.gateway.com iii
... drives 66 File management 66 Hard drive 67 Internet 68 Keyboard 69 Memory 70 Memory card reader 70 Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training... Ethernet network 90 Configuring your router 92 Testing your network 94 Troubleshooting Your Ethernet network 95 A Safety, Regulatory, and Legal Information 97 Index 105 www.gateway.com iii
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...then click Help and Support. If you have lost your Internet connection, or your ISP is having technical difficulties. See "Desktop PC Back" on page 70. Help and Support For more information, "Modem (dial-up )" on page 12 to make sure that the modem cable is plugged into the Ethernet... 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 68 www.gateway.com You cannot connect to the Internet ■ If you are using a dial-up correctly. OR - Double-check the URL or try a different ...
...then click Help and Support. If you have lost your Internet connection, or your ISP is having technical difficulties. See "Desktop PC Back" on page 70. Help and Support For more information, "Modem (dial-up )" on page 12 to make sure that the modem cable is plugged into the Ethernet... 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 68 www.gateway.com You cannot connect to the Internet ■ If you are using a dial-up correctly. OR - Double-check the URL or try a different ...
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... 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer. Modem (dial-up) See also "Internet" on page 68. 70 www.gateway.com
... 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer. Modem (dial-up) See also "Internet" on page 68. 70 www.gateway.com
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...the supplier. Should the unit ever need servicing, contact an authorized service location. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be ...these components are connected together. To prevent exposure to laser beams, do not attempt to provide some situations. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with an IC-compliant modem) The Industry Canada label identifies certified equipment. The laser ...
...the supplier. Should the unit ever need servicing, contact an authorized service location. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be ...these components are connected together. To prevent exposure to laser beams, do not attempt to provide some situations. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with an IC-compliant modem) The Industry Canada label identifies certified equipment. The laser ...
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... indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 63 troubleshooting memory card 70 types of memory cards supported 35 case closing 54 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 63 CD drive... 47 screen 47 clicking 29 closing computer case 54 front bezel 55 unresponsive program 25 computers naming 87 configuring audio jacks 30 router 92 www.gateway.com 105
... indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 63 troubleshooting memory card 70 types of memory cards supported 35 case closing 54 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 63 CD drive... 47 screen 47 clicking 29 closing computer case 54 front bezel 55 unresponsive program 25 computers naming 87 configuring audio jacks 30 router 92 www.gateway.com 105
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... 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 56 installing 56 purchasing 16 replacing 56 troubleshooting 70 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem... cable 31, 85, 91 connecting 31 DSL 31, 85, 91 jack 14, 31 protecting from power surge 22 troubleshooting 70 monitor cleaning 47 port 14 troubleshooting 74 mouse buttons 28 108 www...
... 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 56 installing 56 purchasing 16 replacing 56 troubleshooting 70 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem... cable 31, 85, 91 connecting 31 DSL 31, 85, 91 jack 14, 31 protecting from power surge 22 troubleshooting 70 monitor cleaning 47 port 14 troubleshooting 74 mouse buttons 28 108 www...
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... 95 faxes 72 files 66 general guidelines 62 hard drive 67 Internet connection 68, 72 keyboard 69 LCD panel 66, 74 memory 70 memory card reader 70 modem 70 monitor 74 mouse 76 network 76 passwords 76 power 77 printer 77 safety guidelines 62 screen 66, 74 screen area 74 screen resolution...Norton Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
... 95 faxes 72 files 66 general guidelines 62 hard drive 67 Internet connection 68, 72 keyboard 69 LCD panel 66, 74 memory 70 memory card reader 70 modem 70 monitor 74 mouse 76 network 76 passwords 76 power 77 printer 77 safety guidelines 62 screen 66, 74 screen area 74 screen resolution...Norton Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
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... drives 66 File management 66 Hard drive 67 Internet 68 Keyboard 69 Memory 70 Memory card reader 70 Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training... Ethernet network 90 Configuring your router 92 Testing your network 94 Troubleshooting Your Ethernet network 95 A Safety, Regulatory, and Legal Information 97 Index 105 www.gateway.com iii
... drives 66 File management 66 Hard drive 67 Internet 68 Keyboard 69 Memory 70 Memory card reader 70 Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training... Ethernet network 90 Configuring your router 92 Testing your network 94 Troubleshooting Your Ethernet network 95 A Safety, Regulatory, and Legal Information 97 Index 105 www.gateway.com iii
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... that the connections have been made correctly. ■ Make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 70. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to make sure that your account with your browser, then reconnect ...OR - Help and Support For more information, "Modem (dial-up )" on page 12 to browse the Internet This problem can affect Internet performance: 68 www.gateway.com If the error message still appears, disconnect from the diskette drive, then press ENTER. See "Desktop PC Back" on page...
... that the connections have been made correctly. ■ Make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 70. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to make sure that your account with your browser, then reconnect ...OR - Help and Support For more information, "Modem (dial-up )" on page 12 to browse the Internet This problem can affect Internet performance: 68 www.gateway.com If the error message still appears, disconnect from the diskette drive, then press ENTER. See "Desktop PC Back" on page...
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... error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Modem (dial-up) See also "Internet" on page 68. 70 www.gateway.com Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer.
... error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Modem (dial-up) See also "Internet" on page 68. 70 www.gateway.com Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer.
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..., telephone lines, and internal metallic water pipe system, if present, are classified as appropriate. www.gateway.com 101 Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with a single-line individual service may result in these components are connected together. Before...antenna or cable system is electrically grounded to be aware that it is to the users' satisfaction. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with an IC-compliant modem) The Industry Canada label identifies certified equipment. ...
..., telephone lines, and internal metallic water pipe system, if present, are classified as appropriate. www.gateway.com 101 Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with a single-line individual service may result in these components are connected together. Before...antenna or cable system is electrically grounded to be aware that it is to the users' satisfaction. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with an IC-compliant modem) The Industry Canada label identifies certified equipment. ...
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... indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 63 troubleshooting memory card 70 types of memory cards supported 35 case closing 54 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 63 CD drive... 47 screen 47 clicking 29 closing computer case 54 front bezel 55 unresponsive program 25 computers naming 87 configuring audio jacks 30 router 92 www.gateway.com 105
... indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 63 troubleshooting memory card 70 types of memory cards supported 35 case closing 54 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 63 CD drive... 47 screen 47 clicking 29 closing computer case 54 front bezel 55 unresponsive program 25 computers naming 87 configuring audio jacks 30 router 92 www.gateway.com 105
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... 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 56 installing 56 purchasing 16 replacing 56 troubleshooting 70 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem... cable 31, 85, 91 connecting 31 DSL 31, 85, 91 jack 14, 31 protecting from power surge 22 troubleshooting 70 monitor cleaning 47 port 14 troubleshooting 74 mouse buttons 28 108 www...
... 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 56 installing 56 purchasing 16 replacing 56 troubleshooting 70 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem... cable 31, 85, 91 connecting 31 DSL 31, 85, 91 jack 14, 31 protecting from power surge 22 troubleshooting 70 monitor cleaning 47 port 14 troubleshooting 74 mouse buttons 28 108 www...
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... 95 faxes 72 files 66 general guidelines 62 hard drive 67 Internet connection 68, 72 keyboard 69 LCD panel 66, 74 memory 70 memory card reader 70 modem 70 monitor 74 mouse 76 network 76 passwords 76 power 77 printer 77 safety guidelines 62 screen 66, 74 screen area 74 screen resolution...Norton Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
... 95 faxes 72 files 66 general guidelines 62 hard drive 67 Internet connection 68, 72 keyboard 69 LCD panel 66, 74 memory 70 memory card reader 70 modem 70 monitor 74 mouse 76 network 76 passwords 76 power 77 printer 77 safety guidelines 62 screen 66, 74 screen area 74 screen resolution...Norton Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...