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... find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to get information 8 Visit us at www.support.gateway.com. • Help and Support-This collection of Windows help ? If you 're...a little extra help with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Just click (Start), then click Help and Support...
... find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to get information 8 Visit us at www.support.gateway.com. • Help and Support-This collection of Windows help ? If you 're...a little extra help with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Just click (Start), then click Help and Support...
8513015 - Gateway Starter Guide (with eRecovery)
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To create recovery discs for only the factory-loaded drivers and software, click Create driver and application backup disc. To create discs, click (Start), All Programs, Gateway, then click Gateway Recovery Management. Follow the on-screen instructions to create recovery discs for your system. prepare to recover When you have blank discs ready. Before you..., it is a good idea to make a backup of the software that came with your factory-loaded hard drive contents (Windows Vista, pre-installed software and drivers), click Create factory default disc or, to finish. 21
To create recovery discs for only the factory-loaded drivers and software, click Create driver and application backup disc. To create discs, click (Start), All Programs, Gateway, then click Gateway Recovery Management. Follow the on-screen instructions to create recovery discs for your system. prepare to recover When you have blank discs ready. Before you..., it is a good idea to make a backup of the software that came with your factory-loaded hard drive contents (Windows Vista, pre-installed software and drivers), click Create factory default disc or, to finish. 21
8513030 - Gateway Computer User Guide
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...for a topic in addition to help information, troubleshooters, and automated support. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand-name components... includes Help and Support, an easily accessible collection of help you will receive the utmost satisfaction and enjoyment from your new Gateway computer for a topic. 2 CHAPTER 1: Getting Help Thank you with fast, considerate service. To search for purchasing our computer...
...for a topic in addition to help information, troubleshooters, and automated support. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand-name components... includes Help and Support, an easily accessible collection of help you will receive the utmost satisfaction and enjoyment from your new Gateway computer for a topic. 2 CHAPTER 1: Getting Help Thank you with fast, considerate service. To search for purchasing our computer...
8513030 - Gateway Computer User Guide
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... of a router. Cat 5 cables are setting up a network for more than two computers and you access the Internet connection from any required drivers. A router lets you will be connecting your ISP. To test the connection, log on to install Ethernet cards and...to a high-speed Broadband Internet connection (cable or DSL modem), we recommend the use of cable is not working correctly. Installing Ethernet cards and drivers After you have a broadband connection already installed, make sure that your broadband connection is working , contact your computer's jack and the router or ...
... of a router. Cat 5 cables are setting up a network for more than two computers and you access the Internet connection from any required drivers. A router lets you will be connecting your ISP. To test the connection, log on to install Ethernet cards and...to a high-speed Broadband Internet connection (cable or DSL modem), we recommend the use of cable is not working correctly. Installing Ethernet cards and drivers After you have a broadband connection already installed, make sure that your broadband connection is working , contact your computer's jack and the router or ...
8513030 - Gateway Computer User Guide
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... on your network. The System and Maintenance window opens. 3 Click System, then click Change Settings in the Computer name box. www.gateway.com Setting up wireless Ethernet network hardware Making sure your broadband connection works Important If you do not have a broadband connection already installed,...security for all computers in the Workgroup box. Use a workgroup name of wireless equipment you begin setting up to install wireless cards and drivers on your network workgroup, and the name must contain some letters. 6 Type a name for instructions on installing the cards and any...
... on your network. The System and Maintenance window opens. 3 Click System, then click Change Settings in the Computer name box. www.gateway.com Setting up wireless Ethernet network hardware Making sure your broadband connection works Important If you do not have a broadband connection already installed,...security for all computers in the Workgroup box. Use a workgroup name of wireless equipment you begin setting up to install wireless cards and drivers on your network workgroup, and the name must contain some letters. 6 Type a name for instructions on installing the cards and any...
8513030 - Gateway Computer User Guide
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... then share the printer. Adding a printer to your network Instead of plugging a printer into each computer must have the shared printer's drivers installed. Sharing resources With a network, you are unable to connect to your access point. Follow the instructions included with your network. ... the network. Testing your network Now that your computer. Important To share a printer among the computers connected to install the printer drivers on your desktop computer. • Turn off all physical cable connections. • Make sure that your home network is plugged ...
... then share the printer. Adding a printer to your network Instead of plugging a printer into each computer must have the shared printer's drivers installed. Sharing resources With a network, you are unable to connect to your access point. Follow the instructions included with your network. ... the network. Testing your network Now that your computer. Important To share a printer among the computers connected to install the printer drivers on your desktop computer. • Turn off all physical cable connections. • Make sure that your home network is plugged ...
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www.gateway.com Printing files across the network Important Before you can print a file...the network, you must install the device, then connect to , then click Connect. Bluetooth lets you must install the driver for the printer on your Bluetooth radio and the Bluetooth device. 2 Click (Start), Control Panel, then click Network ... devices, click that shipped with other computers. These devices may have built-in Bluetooth, you can obtain the printer driver and installation instructions from the CD that device you are sending the file from the manufacturer's Web site. To install...
www.gateway.com Printing files across the network Important Before you can print a file...the network, you must install the device, then connect to , then click Connect. Bluetooth lets you must install the driver for the printer on your Bluetooth radio and the Bluetooth device. 2 Click (Start), Control Panel, then click Network ... devices, click that shipped with other computers. These devices may have built-in Bluetooth, you can obtain the printer driver and installation instructions from the CD that device you are sending the file from the manufacturer's Web site. To install...
8513030 - Gateway Computer User Guide
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Use the additional desktop space to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer's Web site. 5 After the driver is installed, click (Start), Control Panel, Appearance and Personalization, Personalization, then click Display Settings. Shortcut Right-click...monitor or projector to deselect the check box for its driver. A large number appears on your computer. You can use the second monitor or projector as Resolution or Color Quality if necessary. www.gateway.com Setting up multiple monitors Important The dialog boxes ...
Use the additional desktop space to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer's Web site. 5 After the driver is installed, click (Start), Control Panel, Appearance and Personalization, Personalization, then click Display Settings. Shortcut Right-click...monitor or projector to deselect the check box for its driver. A large number appears on your computer. You can use the second monitor or projector as Resolution or Color Quality if necessary. www.gateway.com Setting up multiple monitors Important The dialog boxes ...
8513030 - Gateway Computer User Guide
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... Start menu 7 DHCP 42, 48 disconnecting from Internet 18 display using screen saver 66 documentation Gateway Web site 2 help 2 Help and Support 2 online help 3 documents creating 14 opening 14 printing 15 saving 14 downloading files 20 drivers updating 2 drives mapping network 52 sharing 51 un-sharing 51 viewing contents 9 viewing files and...
... Start menu 7 DHCP 42, 48 disconnecting from Internet 18 display using screen saver 66 documentation Gateway Web site 2 help 2 Help and Support 2 online help 3 documents creating 14 opening 14 printing 15 saving 14 downloading files 20 drivers updating 2 drives mapping network 52 sharing 51 un-sharing 51 viewing contents 9 viewing files and...
8513030 - Gateway Computer User Guide
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... template 25 testing network 50 text to speech 76 title bar 8 transferring files from Internet 20 U un-sharing drives 51 folders 51 updating device drivers 2 Norton 360 59 Windows 61 user accounts adding in Windows 71 deleting 71 switching in Windows 71 V VGA port 69 video playing 28 viewing ... voice recognition 76 W WAN 42 WAV file playing 28 Web browser 18, 19 Web page 19 Web site 19 connecting to 19 downloading files 20 Gateway 2 wide area network (WAN) 42 window 8 changing colors 65 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9 title bar 8 Windows changing ...
... template 25 testing network 50 text to speech 76 title bar 8 transferring files from Internet 20 U un-sharing drives 51 folders 51 updating device drivers 2 Norton 360 59 Windows 61 user accounts adding in Windows 71 deleting 71 switching in Windows 71 V VGA port 69 video playing 28 viewing ... voice recognition 76 W WAN 42 WAV file playing 28 Web browser 18, 19 Web page 19 Web site 19 connecting to 19 downloading files 20 Gateway 2 wide area network (WAN) 42 window 8 changing colors 65 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9 title bar 8 Windows changing ...
8513028 - Gateway Hardware Reference Guide
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www.gateway.com Checking the hard drive for errors 60 Defragmenting the hard drive 61 Backing up files 62 Scheduling maintenance tasks 64 Moving from your old ... 84 Expansion cards 85 Media Center 85 Checking for device problems 87 Recovering your system 88 Creating recovery discs 89 Recovering pre-installed software and drivers 91 Returning to a previous system condition 92 Returning your system to its factory condition 93 Technical support 96 iii
www.gateway.com Checking the hard drive for errors 60 Defragmenting the hard drive 61 Backing up files 62 Scheduling maintenance tasks 64 Moving from your old ... 84 Expansion cards 85 Media Center 85 Checking for device problems 87 Recovering your system 88 Creating recovery discs 89 Recovering pre-installed software and drivers 91 Returning to a previous system condition 92 Returning your system to its factory condition 93 Technical support 96 iii
8513028 - Gateway Hardware Reference Guide
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... free from large scratches. For information on cleaning the disc, see "Checking for device problems" on page 56. • Update the device driver. Type printer troubleshooter in the Search Help box, then press ENTER. For information on cleaning the disc, see "Cleaning optical discs" on page... many files at one time, you may be experiencing some temporary memory problems. Restart your printer manufacturer's technical support. www.gateway.com • Reinstall the printer driver. The computer does not recognize a disc or the disc drive • Make sure that the disc label is facing up...
... free from large scratches. For information on cleaning the disc, see "Checking for device problems" on page 56. • Update the device driver. Type printer troubleshooter in the Search Help box, then press ENTER. For information on cleaning the disc, see "Cleaning optical discs" on page... many files at one time, you may be experiencing some temporary memory problems. Restart your printer manufacturer's technical support. www.gateway.com • Reinstall the printer driver. The computer does not recognize a disc or the disc drive • Make sure that the disc label is facing up...
8513028 - Gateway Hardware Reference Guide
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... card reader Drive letters for North and South America is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. The mouse works erratically • Clean the mouse by wiping the bottom with a regional code for Mexico is clean and free of the movie disc...
... card reader Drive letters for North and South America is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. The mouse works erratically • Clean the mouse by wiping the bottom with a regional code for Mexico is clean and free of the movie disc...
8513028 - Gateway Hardware Reference Guide
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... - To check for future reference and troubleshooting. A device type with a yellow (problems) or red (failed) icon. 4 To update the device driver (a common solution to expand the list of devices. It may also be useful information to have a yellow triangle or red octogon indicating a problem or... computer. The faulty device is marked with problems have available if you call Customer Care. 87 www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem. Write down this information for device problems: 1 Click (Start), type ...
... - To check for future reference and troubleshooting. A device type with a yellow (problems) or red (failed) icon. 4 To update the device driver (a common solution to expand the list of devices. It may also be useful information to have a yellow triangle or red octogon indicating a problem or... computer. The faulty device is marked with problems have available if you call Customer Care. 87 www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem. Write down this information for device problems: 1 Click (Start), type ...
8513028 - Gateway Hardware Reference Guide
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CHAPTER 6: Troubleshooting Recovering your system You can solve most conditions. Gateway provides everything was working correctly, the problem may be solved by reinstalling the software or the device drivers. Recovery discs take some or all of the computer's software (also called recovering or ...restoring your system to a previous state when everything you need to a previous system condition. You can . To recover software and drivers that product's documentation or technical support Web site. 3 Revert to recover your system under most computer problems by following the information...
CHAPTER 6: Troubleshooting Recovering your system You can solve most conditions. Gateway provides everything was working correctly, the problem may be solved by reinstalling the software or the device drivers. Recovery discs take some or all of the computer's software (also called recovering or ...restoring your system to a previous state when everything you need to a previous system condition. You can . To recover software and drivers that product's documentation or technical support Web site. 3 Revert to recover your system under most computer problems by following the information...
8513028 - Gateway Hardware Reference Guide
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... opens. 2 To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. www.gateway.com Creating recovery discs If your computer experiences problems that you create each type of recovery discs beforehand. OR To... create recovery discs for the hard drive's entire original contents, including Windows Vista and all factory-loaded software and drivers, click Create factory ...
... opens. 2 To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. www.gateway.com Creating recovery discs If your computer experiences problems that you create each type of recovery discs beforehand. OR To... create recovery discs for the hard drive's entire original contents, including Windows Vista and all factory-loaded software and drivers, click Create factory ...
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... required number of blank, recordable discs you will need to list, then click Next. Continue recording discs until the process is complete. 90 or "Apps/Drivers Recovery disc." 5 If multiple discs are required, insert a new disc when prompted, then click OK. CHAPTER 6: Troubleshooting The Create Backup Disc dialog box opens. Important...
... required number of blank, recordable discs you will need to list, then click Next. Continue recording discs until the process is complete. 90 or "Apps/Drivers Recovery disc." 5 If multiple discs are required, insert a new disc when prompted, then click OK. CHAPTER 6: Troubleshooting The Create Backup Disc dialog box opens. Important...
8513028 - Gateway Hardware Reference Guide
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...computer, follow that software's installation instructions. • New device drivers-If you need to recover software that did not come pre-installed on page 87. OR If you are recovering from the factory. Gateway Recovery Management opens. - To recover your computer, you need... to follow the instructions for updating drivers in "Checking for device problems" on your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. You can recover using either your hard drive or the backup discs...
...computer, follow that software's installation instructions. • New device drivers-If you need to recover software that did not come pre-installed on page 87. OR If you are recovering from the factory. Gateway Recovery Management opens. - To recover your computer, you need... to follow the instructions for updating drivers in "Checking for device problems" on your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. You can recover using either your hard drive or the backup discs...
8513028 - Gateway Hardware Reference Guide
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..." of these restore points to reinstall. Windows automatically creates an additional restore point each day, and also each item you install software or device drivers. In most cases of hard-to-resolve software problems, you want to get your system settings and saves them as restore points. The Backup ... one of your system running again. Type windows system restore in the Search Help box, then press ENTER. A list of software and device drivers opens. 4 Click the install icon for each time you want to install, then follow the on-screen prompts to complete the installation.
..." of these restore points to reinstall. Windows automatically creates an additional restore point each day, and also each item you install software or device drivers. In most cases of hard-to-resolve software problems, you want to get your system settings and saves them as restore points. The Backup ... one of your system running again. Type windows system restore in the Search Help box, then press ENTER. A list of software and device drivers opens. 4 Click the install icon for each time you want to install, then follow the on-screen prompts to complete the installation.
8513028 - Gateway Hardware Reference Guide
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This process may take several minutes, and may need to reinstall everything on your hard drive, then reinstalls Windows and all software and drivers that are not recoverable by other methods, you want, click Next, then click Finish. The Choose a restore point dialog box opens. 3 Click the restore ... 4 Click Yes. Returning your system to its factory condition In case your computer experiences problems that were pre-installed on page 95. 93 www.gateway.com 2 On the left side of the window, click Repair Windows using either your hard drive or the recovery discs you specified.
This process may take several minutes, and may need to reinstall everything on your hard drive, then reinstalls Windows and all software and drivers that are not recoverable by other methods, you want, click Next, then click Finish. The Choose a restore point dialog box opens. 3 Click the restore ... 4 Click Yes. Returning your system to its factory condition In case your computer experiences problems that were pre-installed on page 95. 93 www.gateway.com 2 On the left side of the window, click Repair Windows using either your hard drive or the recovery discs you specified.