Gateway Desktop User's Guide
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... 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading files 13 Ethernet networking 14 Wired Ethernet networking 14 Testing your...
... 2 Front 3 Back 5 Chapter 2: Setting Up and Getting Started . . . 9 Preparing power connections 10 Protecting from power source problems 10 Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11 Connecting to a Web site 12 Downloading files 13 Ethernet networking 14 Wired Ethernet networking 14 Testing your...
Gateway Desktop User's Guide
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... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
... Memory card reader 41 Mouse 41 Keyboard 42 Files 43 Memory 46 Audio 46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre-installed software and drivers . 52 Returning to a previous system condition . . . . . 53 Returning your system...
Gateway Desktop User's Guide
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... for an extended period of electricity coming into your computer can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can connect your computer to a broadband (cable or DSL) modem or to save your work and shut down your computer normally. An...
... for an extended period of electricity coming into your computer can increase to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can connect your computer to a broadband (cable or DSL) modem or to save your work and shut down your computer normally. An...
Gateway Desktop User's Guide
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... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see "Preventing static ... 44. CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are connected.
... your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see "Preventing static ... 44. CHAPTER 4: Troubleshooting Safety guidelines While troubleshooting your computer, follow these safety guidelines: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are connected.
Gateway Desktop User's Guide
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...the Internet" on page 44. Type troubleshooting in a program, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see an "Unable to locate host..." host" message and are unable to update the Program Guide" on the screen, write down the exact message. The message may help . www.gateway.com • Check all cable connections, including power. • If an error message appears on page 50. 31
...the Internet" on page 44. Type troubleshooting in a program, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you see an "Unable to locate host..." host" message and are unable to update the Program Guide" on the screen, write down the exact message. The message may help . www.gateway.com • Check all cable connections, including power. • If an error message appears on page 50. 31
Gateway Desktop User's Guide
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... at "Modem (dial-up)" on page 34. • Make sure that the modem cable is set up modem, make sure that your account with your problem in the Search Help box, then press ENTER. 32 Internet and networking Internet If you do not find a solution to the Internet • If you... are using a cable or DSL modem, make sure that the modem cable is widespread (a problem they are using a dial-up correctly. You cannot connect to your Internet service provider (ISP) is securely plugged into the modem jack and not the...
... at "Modem (dial-up)" on page 34. • Make sure that the modem cable is set up modem, make sure that your account with your problem in the Search Help box, then press ENTER. 32 Internet and networking Internet If you do not find a solution to the Internet • If you... are using a cable or DSL modem, make sure that the modem cable is widespread (a problem they are using a dial-up correctly. You cannot connect to your Internet service provider (ISP) is securely plugged into the modem jack and not the...
Gateway Desktop User's Guide
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...using another method, then ask them • Click the Receive or Send and Receive button in your Internet service provider (ISP) is widespread (a problem they are trying to solve). E-mail addresses never contain spaces and are sending e-mail to. E-mails you send are returned as switches, routers,...then enter it again, or try a different URL. • Your Web browser may be experiencing problems. Close your ISP technical support to determine whether the Internet outage is set up correctly. www.gateway.com You see an "Unable to locate host" message and are unable to browse the Internet ...
...using another method, then ask them • Click the Receive or Send and Receive button in your Internet service provider (ISP) is widespread (a problem they are trying to solve). E-mail addresses never contain spaces and are sending e-mail to. E-mails you send are returned as switches, routers,...then enter it again, or try a different URL. • Your Web browser may be experiencing problems. Close your ISP technical support to determine whether the Internet outage is set up correctly. www.gateway.com You see an "Unable to locate host" message and are unable to browse the Internet ...
Gateway Desktop User's Guide
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www.gateway.com Help For more information about dialing properties, click Start, then click ... rate, interrupt downloads, or even disconnect. Some telephone cables do not meet required cable standards and may cause problems with your computer. You can connect on this line, call your telephone service. If you can also call ... technical support. • Review the troubleshooting information under "Internet and networking" on page 32. The modem is a common problem that came with the modem connection. • Restart your house or a telephone line at a different location). Contact your...
www.gateway.com Help For more information about dialing properties, click Start, then click ... rate, interrupt downloads, or even disconnect. Some telephone cables do not meet required cable standards and may cause problems with your computer. You can connect on this line, call your telephone service. If you can also call ... technical support. • Review the troubleshooting information under "Internet and networking" on page 32. The modem is a common problem that came with the modem connection. • Restart your house or a telephone line at a different location). Contact your...
Gateway Desktop User's Guide
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... add additional memory to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your computer. CHAPTER 4: Troubleshooting • Reinstall the printer driver.
... add additional memory to the printer. • If you print large files or many files at one time, you may be experiencing some temporary memory problems. Restart your computer. CHAPTER 4: Troubleshooting • Reinstall the printer driver.
Gateway Desktop User's Guide
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... page 50. • Your computer may be experiencing some temporary memory problems. Restart your computer, and it will recognize the card reader again. Restart your computer. Mouse The mouse does not work • Make sure that the ... only discs with a regional code for Mexico is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may have been temporarily uninstalled using the Remove Hardware icon in the system tray. The Blu...
... page 50. • Your computer may be experiencing some temporary memory problems. Restart your computer, and it will recognize the card reader again. Restart your computer. Mouse The mouse does not work • Make sure that the ... only discs with a regional code for Mexico is A, although many (if not most) Blu-ray movies are region-free. • Update the device driver. www.gateway.com • The regional code of the movie disc may have been temporarily uninstalled using the Remove Hardware icon in the system tray. The Blu...
Gateway Desktop User's Guide
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... to detect the hard drive. Checking the hard drive for errors Use Error-checking if you see "Checking the hard drive for file and folder problems, then corrects the data problems that it , or the operating system files cannot be the result of your system" on page 51. To fix hard drive... problems, run the error checking program. CHAPTER 4: Troubleshooting You get an "Operating system not found" error message • Your computer is connected to a working condition • ...
... to detect the hard drive. Checking the hard drive for errors Use Error-checking if you see "Checking the hard drive for file and folder problems, then corrects the data problems that it , or the operating system files cannot be the result of your system" on page 51. To fix hard drive... problems, run the error checking program. CHAPTER 4: Troubleshooting You get an "Operating system not found" error message • Your computer is connected to a working condition • ...
Gateway Desktop User's Guide
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... errors. After Windows has finished checking the drive for errors: 1 Click (Start) then click Computer. www.gateway.com To check the hard drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that you want to scan the hard drive later (the next time you try to check...
... errors. After Windows has finished checking the drive for errors: 1 Click (Start) then click Computer. www.gateway.com To check the hard drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that you want to scan the hard drive later (the next time you try to check...
Gateway Desktop User's Guide
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... continue to receive this error message, consider adding more troubleshooting tips. • Make sure that the speakers are trying to your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Click Restart now and check for more memory to play an audio disc, see a "Memory error" message...
... continue to receive this error message, consider adding more troubleshooting tips. • Make sure that the speakers are trying to your speakers' user guide for problems. Your computer restarts and runs the memory diagnostics. Click Restart now and check for more memory to play an audio disc, see a "Memory error" message...
Gateway Desktop User's Guide
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... computer has one or more information about Windows Media Center, click Start, then click Help and Support. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Help For more video outputs. Type Media Center in the Search Help box, then press ENTER. Other types of display...
... computer has one or more information about Windows Media Center, click Start, then click Help and Support. CHAPTER 4: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Help For more video outputs. Type Media Center in the Search Help box, then press ENTER. Other types of display...
Gateway Desktop User's Guide
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... experience image burn-in the DVR-MS format. The non-Media Center computer must also have at least Windows XP with Media Center itself. www.gateway.com • Quality of TV • CRT TVs may have a slight flicker. • Plasma TVs may shift, scramble, or scroll the ... your computer's flat panel display. You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can cause problems. Gateway recommends using Media Center • Media Center saves recorded programs in after extended use. • LCD TVs use the same technology as WinDVD). ...
... experience image burn-in the DVR-MS format. The non-Media Center computer must also have at least Windows XP with Media Center itself. www.gateway.com • Quality of TV • CRT TVs may have a slight flicker. • Plasma TVs may shift, scramble, or scroll the ... your computer's flat panel display. You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can cause problems. Gateway recommends using Media Center • Media Center saves recorded programs in after extended use. • LCD TVs use the same technology as WinDVD). ...
Gateway Desktop User's Guide
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.... It may also be connected to the Internet to update the Program Guide. Make sure that your computer. Checking for specific problems, right-click the device, then click Properties and examine the information within each of computer device types. Device Manager opens. 2...of the tabs. OR - For information about manually updating the Program Guide, see the Media Center online help pinpoint the problem. Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. CHAPTER 4: Troubleshooting You get a "Download Error" message ...
.... It may also be connected to the Internet to update the Program Guide. Make sure that your computer. Checking for specific problems, right-click the device, then click Properties and examine the information within each of computer device types. Device Manager opens. 2...of the tabs. OR - For information about manually updating the Program Guide, see the Media Center online help pinpoint the problem. Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. CHAPTER 4: Troubleshooting You get a "Download Error" message ...
Gateway Desktop User's Guide
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...or in the technical support pages at www.gateway.com. Gateway provides everything you need to reinstall the Windows operating system and factory-loaded software and drivers. www.gateway.com Recovering your system under most computer problems by other methods, you may also involve ... software (also called recovering or restoring your computer experiences problems that you create each type of recovery disc as soon as possible. To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. OR To create recovery discs for additional system...
...or in the technical support pages at www.gateway.com. Gateway provides everything you need to reinstall the Windows operating system and factory-loaded software and drivers. www.gateway.com Recovering your system under most computer problems by other methods, you may also involve ... software (also called recovering or restoring your computer experiences problems that you create each type of recovery disc as soon as possible. To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. OR To create recovery discs for additional system...
Gateway Desktop User's Guide
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.... • New device drivers-If you have created. • New software-If you need to follow the instructions for updating drivers in "Checking for device problems" on each disc, such as "Windows Recovery Disc 1 of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in the Burn...
.... • New device drivers-If you have created. • New software-If you need to follow the instructions for updating drivers in "Checking for device problems" on each disc, such as "Windows Recovery Disc 1 of identical, blank discs ready before continuing. 3 Insert a blank disc into the drive indicated in the Burn...
Gateway Desktop User's Guide
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... click Start, then click Help and Support. The Backup and Restore Center opens. 2 On the left side of hard-to-resolve software problems, you are recovering from your driver and application recovery disc, insert it into the disc drive, then go to get your pre-installed ...software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Returning to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Help For...
... click Start, then click Help and Support. The Backup and Restore Center opens. 2 On the left side of hard-to-resolve software problems, you are recovering from your driver and application recovery disc, insert it into the disc drive, then go to get your pre-installed ...software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Returning to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Help For...
Gateway Desktop User's Guide
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Returning your system to its factory condition In case your computer experiences problems that were pre-installed on your system to reinstall everything on your recovery discs" on page 54. • If you cannot run ...Windows Vista, see "Recovering from your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to return your system. CHAPTER 4: Troubleshooting 3 Click the restore point you...
Returning your system to its factory condition In case your computer experiences problems that were pre-installed on your system to reinstall everything on your recovery discs" on page 54. • If you cannot run ...Windows Vista, see "Recovering from your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to return your system. CHAPTER 4: Troubleshooting 3 Click the restore point you...