Getting Started Guide
Page 3
... PREPARING THE SCANNER 1 1.1 Checking the Contents of the Scanner Package 1 1.2 Names of Parts 1 1.3 Operator panel 2 Chapter2 INSTALLATION OF THE SCANNER 3 2.1 Installing the Scanner 3 2.2 Connecting the Scanner to Your Personal Computer .... 3 2.3 Installing the Scanner Software 5 2.4 Checking Scanner Driver Operation 11 2.5 Uninstalling Supplied Programs 13 Appendix1 TROUBLESHOOTING AP-1 Appendix2 DAILY CARE AP-4 Appendix3 REPLACING CONSUMABLES AP-5 fi-5530C2 Image Scanner Getting Started...
... PREPARING THE SCANNER 1 1.1 Checking the Contents of the Scanner Package 1 1.2 Names of Parts 1 1.3 Operator panel 2 Chapter2 INSTALLATION OF THE SCANNER 3 2.1 Installing the Scanner 3 2.2 Connecting the Scanner to Your Personal Computer .... 3 2.3 Installing the Scanner Software 5 2.4 Checking Scanner Driver Operation 11 2.5 Uninstalling Supplied Programs 13 Appendix1 TROUBLESHOOTING AP-1 Appendix2 DAILY CARE AP-4 Appendix3 REPLACING CONSUMABLES AP-5 fi-5530C2 Image Scanner Getting Started...
Getting Started Guide
Page 17
....) 5. Type in necessary information in the scanner by simply following the onscreen instructions. 5. If you can scan documents with "Administrator" privileges. 1. HINT dAll PRO, refer to log on -screen instructions . If you can troubleshoot errors that can run this software together with FUJITSU ISIS, you did not install Error Recovery..."QuickScan Overview" or "QuickScan Help." Install the application, following the on -screen instructions. Install the application, following the on -screen instructions. 5. fi-5530C2 Image Scanner Getting Started 9
....) 5. Type in necessary information in the scanner by simply following the onscreen instructions. 5. If you can scan documents with "Administrator" privileges. 1. HINT dAll PRO, refer to log on -screen instructions . If you can troubleshoot errors that can run this software together with FUJITSU ISIS, you did not install Error Recovery..."QuickScan Overview" or "QuickScan Help." Install the application, following the on -screen instructions. Install the application, following the on -screen instructions. 5. fi-5530C2 Image Scanner Getting Started 9
Getting Started Guide
Page 22
... not start. Appendix1 TROUBLESHOOTING ■ Troubleshooting checklist Symptom Check this does not restore the power supply, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider. Correctly connect the cable. (When a USB hub is not turned on rear of "fi-5530C2 Operator's Guide" for details. Are the documents loaded correctly on ADF...
... not start. Appendix1 TROUBLESHOOTING ■ Troubleshooting checklist Symptom Check this does not restore the power supply, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider. Correctly connect the cable. (When a USB hub is not turned on rear of "fi-5530C2 Operator's Guide" for details. Are the documents loaded correctly on ADF...
Operator's Guide
Page 125
Chapter 5 TROUBLESHOOTING This chapter describes what to do when a paper jam occurs, how to troubleshoot, and items to check before contacting an agent at which you bought the scanner, as well as what the labels on the scanner indicate. 5 5.1 Removing Jammed Documents 110 5.2 Error Indications in the Function Number Display 112 5.3 Remedying Common Troubles 114 5.4 Items to check before contacting the agent where you bought the scanner...... 127 5.5 Checking Labels on the Scanner 130 fi-5530C2 Image Scanner Operator's Guide 109
Chapter 5 TROUBLESHOOTING This chapter describes what to do when a paper jam occurs, how to troubleshoot, and items to check before contacting an agent at which you bought the scanner, as well as what the labels on the scanner indicate. 5 5.1 Removing Jammed Documents 110 5.2 Error Indications in the Function Number Display 112 5.3 Remedying Common Troubles 114 5.4 Items to check before contacting the agent where you bought the scanner...... 127 5.5 Checking Labels on the Scanner 130 fi-5530C2 Image Scanner Operator's Guide 109
Operator's Guide
Page 127
... of the ADF to close it until the ADF button is not completely closed . 3. fi-5530C2 Image Scanner Operator's Guide 111 Push in the center of the ADF 5 TROUBLESHOOTING ATTENTION • Make sure that the ADF is completely closed , document jams or feeding errors may occur. • When the scanning is completed at the...
... of the ADF to close it until the ADF button is not completely closed . 3. fi-5530C2 Image Scanner Operator's Guide 111 Push in the center of the ADF 5 TROUBLESHOOTING ATTENTION • Make sure that the ADF is completely closed , document jams or feeding errors may occur. • When the scanning is completed at the...
Operator's Guide
Page 128
...alarm. The papers that the document meet the paper conditions for scanning. (Refer to "6.2 Document Quality" on page 133.) Press the [Send to] button on its window to learn detailed information for troubleshooting. ■ Temporary Errors: A number appearing in fi- 5530C2 Getting Started. 112... refer to the following the "U" refers to "2.3 Installing the Scanner Application" in alternation following type of the information and click [Details] on the Operator Panel. For details refer to "5.1 Removing Jammed Documents" on your personal computer and if any error occurs, the ...
...alarm. The papers that the document meet the paper conditions for scanning. (Refer to "6.2 Document Quality" on page 133.) Press the [Send to] button on its window to learn detailed information for troubleshooting. ■ Temporary Errors: A number appearing in fi- 5530C2 Getting Started. 112... refer to the following the "U" refers to "2.3 Installing the Scanner Application" in alternation following type of the information and click [Details] on the Operator Panel. For details refer to "5.1 Removing Jammed Documents" on your personal computer and if any error occurs, the ...
Operator's Guide
Page 129
Display, contact the dealer where you encounter any alarm, turn (front). authorized FUJITSU scanner service E6 Trouble in the optical system still displayed on the scanner. E8 The SCSI interface fuse has blown out. If the alarm is E3 Trouble in the operator ... occurred in the memory. Ec An alarm in the internal memory (EEPROM). E9 An error in the Background switching mechanism 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 113 off and on the Function Number (back). Ed Trouble in the SCSI interface controller EF Trouble in the ...
Display, contact the dealer where you encounter any alarm, turn (front). authorized FUJITSU scanner service E6 Trouble in the optical system still displayed on the scanner. E8 The SCSI interface fuse has blown out. If the alarm is E3 Trouble in the operator ... occurred in the memory. Ec An alarm in the internal memory (EEPROM). E9 An error in the Background switching mechanism 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 113 off and on the Function Number (back). Ed Trouble in the SCSI interface controller EF Trouble in the ...
Operator's Guide
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... remain blank even after taking measures, check the items in the Power Save mode. YES If you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 115 Press any button on the control panel to check before contacting the dealer where you cannot solve...
... remain blank even after taking measures, check the items in the Power Save mode. YES If you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 115 Press any button on the control panel to check before contacting the dealer where you cannot solve...
Operator's Guide
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NO Are the upper/lower glasses inside the ADF clean? Did you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 *) For details on how to clean dirty locations, refer to check before contacting the dealer where you select halftoning or dithering? 5.3 Remedying .... Clean dirty locations. (*) YES If you cannot solve the problem after taking measures, check the items in "5.4 Items to "3 DAILY CARE" on your PC. TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 117 YES NO Select halftoning or dithering on page 87.
NO Are the upper/lower glasses inside the ADF clean? Did you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 *) For details on how to clean dirty locations, refer to check before contacting the dealer where you select halftoning or dithering? 5.3 Remedying .... Clean dirty locations. (*) YES If you cannot solve the problem after taking measures, check the items in "5.4 Items to "3 DAILY CARE" on your PC. TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 117 YES NO Select halftoning or dithering on page 87.
Operator's Guide
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...measures, check the items in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING *) For details on how to clean dirty locations, refer to "3 DAILY CARE" on a ...flat, level surface, or attach rubber feet to the scanner. fi-5530C2 Image Scanner Operator's Guide 119 NO Is something causing the scanner to vibrate while scanning. YES Install the scanner...
...measures, check the items in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING *) For details on how to clean dirty locations, refer to "3 DAILY CARE" on a ...flat, level surface, or attach rubber feet to the scanner. fi-5530C2 Image Scanner Operator's Guide 119 NO Is something causing the scanner to vibrate while scanning. YES Install the scanner...
Operator's Guide
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YES If you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 121 The scanner operation is turned ON Does the Function No. 5.3 Remedying Common Troubles Symptom 8 The Function Number Display indicates an alarm after taking measures, check the items in "5.4 Items to check before contacting the dealer where you cannot solve the problem after the scanner is normal. display NO indicate any alarm after turning ON the scanner again?
YES If you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 121 The scanner operation is turned ON Does the Function No. 5.3 Remedying Common Troubles Symptom 8 The Function Number Display indicates an alarm after taking measures, check the items in "5.4 Items to check before contacting the dealer where you cannot solve the problem after the scanner is normal. display NO indicate any alarm after turning ON the scanner again?
Operator's Guide
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NO Attach the Pad ASSY correctly.(*6) YES Is the Pad ASSY dirty? fi-5530C2 Image Scanner Operator's Guide 123 YES Replace the Pad ASSY.(*6) TROUBLESHOOTING NO 5 If you cannot solve the problem after taking measures, check the items in the stack. YES Clean the Pad...the number of sheets in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. *1) For details on the requirements, refer to "6.2 Document Quality" on page 133. *2) For details on multifeeds, refer to "6.5 Specifying How to ...
NO Attach the Pad ASSY correctly.(*6) YES Is the Pad ASSY dirty? fi-5530C2 Image Scanner Operator's Guide 123 YES Replace the Pad ASSY.(*6) TROUBLESHOOTING NO 5 If you cannot solve the problem after taking measures, check the items in the stack. YES Clean the Pad...the number of sheets in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. *1) For details on the requirements, refer to "6.2 Document Quality" on page 133. *2) For details on multifeeds, refer to "6.5 Specifying How to ...
Operator's Guide
Page 141
...an authorized FUJITSU service provider. *) For details on how to clean the rollers, refer to check before contacting the dealer where you cleaned all the rollers. (*) YES Check the items in "5.4 Items to "3.2 Cleaning the ADF" on page 90. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide... 125 YES Have you adjusted the scan scale? NO Right click the Scanner Control Center icon and select [Options] then adjust the scan scale.
...an authorized FUJITSU service provider. *) For details on how to clean the rollers, refer to check before contacting the dealer where you cleaned all the rollers. (*) YES Check the items in "5.4 Items to "3.2 Cleaning the ADF" on page 90. 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide... 125 YES Have you adjusted the scan scale? NO Right click the Scanner Control Center icon and select [Options] then adjust the scan scale.
Operator's Guide
Page 143
..., 2007) For details on the production date, refer to "5.5 Checking Labels on the Scanner" on page 130. Date of purchase Symptom Frequency of trouble 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 127 5.4 Items to check before contacting the agent where you bought the scanner 5.4 Items to check before contacting the agent where you bought the...
..., 2007) For details on the production date, refer to "5.5 Checking Labels on the Scanner" on page 130. Date of purchase Symptom Frequency of trouble 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 127 5.4 Items to check before contacting the agent where you bought the scanner 5.4 Items to check before contacting the agent where you bought the...
Operator's Guide
Page 145
5.4 Items to check before contacting the agent where you bought the scanner • Others Item Can both the original document and the scanned document image (output paper with Fax) be sent out by e-mail or Fax? Findings 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 129
5.4 Items to check before contacting the agent where you bought the scanner • Others Item Can both the original document and the scanned document image (output paper with Fax) be sent out by e-mail or Fax? Findings 5 TROUBLESHOOTING fi-5530C2 Image Scanner Operator's Guide 129
Operation Manual
Page 95
Chapter 5 TROUBLESHOOTING This chapter describes how to remedy document jams, other troubles and items to check before contacting the agent where you bought the scanner. 5 5.1 Removing Jammed Documents 80 5.2 Error Indications in the Function Number Display 82 5.3 Remedying Common Troubles 84 5.4 Items to check before contacting the agent where you bought the scanner........97 5.5 Checking Labels on the Scanner 99 fi-5530C Image Scanner Operator's Guide 79
Chapter 5 TROUBLESHOOTING This chapter describes how to remedy document jams, other troubles and items to check before contacting the agent where you bought the scanner. 5 5.1 Removing Jammed Documents 80 5.2 Error Indications in the Function Number Display 82 5.3 Remedying Common Troubles 84 5.4 Items to check before contacting the agent where you bought the scanner........97 5.5 Checking Labels on the Scanner 99 fi-5530C Image Scanner Operator's Guide 79
Operation Manual
Page 97
...error message is locked. Open the ADF by pushing down the ADF button. 3. Push in the center of the ADF 5 TROUBLESHOOTING ATTENTION • Make sure that the ADF is completely closed , document jams or feeding errors may occur. • When the scanning is locked. Remove the jammed... objects such as these. Remove the remaining documents. 4. Also, before you start scanning, be sure to close it until the ADF button is not displayed. Press the center of teh ADF to remove any staples, clips, etc. 3. Push in the ADF. 1. fi-5530C Image Scanner Operator's Guide 81
...error message is locked. Open the ADF by pushing down the ADF button. 3. Push in the center of the ADF 5 TROUBLESHOOTING ATTENTION • Make sure that the ADF is completely closed , document jams or feeding errors may occur. • When the scanning is locked. Remove the jammed... objects such as these. Remove the remaining documents. 4. Also, before you start scanning, be sure to close it until the ADF button is not displayed. Press the center of teh ADF to remove any staples, clips, etc. 3. Push in the ADF. 1. fi-5530C Image Scanner Operator's Guide 81
Operation Manual
Page 98
...Guide, chapter "5 Error Message". U6 The print cartridge is installed on the Operator Panel. The papers that the documents meet the paper conditions for troubleshooting. ■ Temporary Errors: A number appearing in alternation following the "U" refers to the following type of the ...Documents" on page 80.) Confirm that were multi fed will be resolved by the operator, but the device alarm requires recovery works by a number for device alarms (permanent error). Temporary errors can be ejected. For details refer to "2.3 Installing the Scanner Application" in fi- 5530C...
...Guide, chapter "5 Error Message". U6 The print cartridge is installed on the Operator Panel. The papers that the documents meet the paper conditions for troubleshooting. ■ Temporary Errors: A number appearing in alternation following the "U" refers to the following type of the ...Documents" on page 80.) Confirm that were multi fed will be resolved by the operator, but the device alarm requires recovery works by a number for device alarms (permanent error). Temporary errors can be ejected. For details refer to "2.3 Installing the Scanner Application" in fi- 5530C...
Operation Manual
Page 99
... the optical system When you purchased the scanner or an autho- rized FUJITSU scanner service pro- E7 Trouble occurred in the operator panel. E4 The motor fuse has blown out. E6 Trouble in the internal memory (EEPROM). E9 An error in the Background switching mechanism 5 TROUBLESHOOTING fi-5530C Image Scanner Operator's Guide 83 Ed Trouble in the...
... the optical system When you purchased the scanner or an autho- rized FUJITSU scanner service pro- E7 Trouble occurred in the operator panel. E4 The motor fuse has blown out. E6 Trouble in the internal memory (EEPROM). E9 An error in the Background switching mechanism 5 TROUBLESHOOTING fi-5530C Image Scanner Operator's Guide 83 Ed Trouble in the...
Operation Manual
Page 101
... is in "5.4 Items to start up the scanner. Does the display remain blank even after you cannot solve the problem after taking measures, check the items in the Power Save mode. YES If .... 5.3 Remedying Common Troubles Symptom 2 Indication on the power again? Has a long time passed since you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C Image Scanner Operator's Guide 85 NO The scanner is normal. Press any button on the control panel to check before contacting the dealer where you YES...
... is in "5.4 Items to start up the scanner. Does the display remain blank even after you cannot solve the problem after taking measures, check the items in the Power Save mode. YES If .... 5.3 Remedying Common Troubles Symptom 2 Indication on the power again? Has a long time passed since you bought the scanner" and contact the dealer or an authorized FUJITSU service provider. 5 TROUBLESHOOTING fi-5530C Image Scanner Operator's Guide 85 NO The scanner is normal. Press any button on the control panel to check before contacting the dealer where you YES...