Users Guide
Page 2
... Administrator Password 19 Protecting Your Personal Information 21 Disposing of European Printer Models 21 Part Names and Functions Front 23 Rear 25 Options 26 Guide to the Control Panel Turning the Power On and Off 31 Control Panel 31 Home Screen Configuration 32 Guide to the Network Icon 35 Menu Screen Configuration 36 Job/Status Screen Configuration 37 Reserve Job 38 Guide to the Job Icon 38 Entering Characters 39 Viewing Animations 39 Screen Displayed During Printing 40 Preparing the Printer and Making Initial Settings...
... Administrator Password 19 Protecting Your Personal Information 21 Disposing of European Printer Models 21 Part Names and Functions Front 23 Rear 25 Options 26 Guide to the Control Panel Turning the Power On and Off 31 Control Panel 31 Home Screen Configuration 32 Guide to the Network Icon 35 Menu Screen Configuration 36 Job/Status Screen Configuration 37 Reserve Job 38 Guide to the Job Icon 38 Entering Characters 39 Viewing Animations 39 Screen Displayed During Printing 40 Preparing the Printer and Making Initial Settings...
Users Guide
Page 5
... to a Memory Device. . . .401 Sending Files in Storage by Email 402 Saving Files in Storage to a Network Folder or Cloud Services (Backup 402 Menu Options for Printing or Saving 403 Using Data Saved in Storage with Web Config. . 410 Managing Folders and Files 410 Searching for Folders and Files 410 Deleting Files Stored in the Folder 411 Changing the Storage Period or Set to Never Delete 411 Deleting Folders 411 Restricting Shared Folder Operations 411 Printing Using Saved Settings (Print Sets) Copying Using Saved Groups 414 Saving Groups for Copying 414 Copying Using Saved Groups...
... to a Memory Device. . . .401 Sending Files in Storage by Email 402 Saving Files in Storage to a Network Folder or Cloud Services (Backup 402 Menu Options for Printing or Saving 403 Using Data Saved in Storage with Web Config. . 410 Managing Folders and Files 410 Searching for Folders and Files 410 Deleting Files Stored in the Folder 411 Changing the Storage Period or Set to Never Delete 411 Deleting Folders 411 Restricting Shared Folder Operations 411 Printing Using Saved Settings (Print Sets) Copying Using Saved Groups 414 Saving Groups for Copying 414 Copying Using Saved Groups...
Users Guide
Page 6
... the Printer Driver (Windows 446 Authenticating Users on Epson Scan 2 when Using Access Control 447 Moving and Transporting the Printer 447 Using the Manual Staple 447 Solving Problems Problem Solving 451 Check the printer's error status 451 Check the printer connection 451 Check the printer settings 452 Cannot Print, Copy, Scan, or Fax 453 The Application or Printer Driver do not Work Properly 453 The Printer Cannot Connect by USB 456 Cannot Copy 457 Cannot Send or Receive Faxes 457 Paper Does Not Feed or Eject Correctly 464 Printing, Copying, Scanning, and Faxing Quality...
... the Printer Driver (Windows 446 Authenticating Users on Epson Scan 2 when Using Access Control 447 Moving and Transporting the Printer 447 Using the Manual Staple 447 Solving Problems Problem Solving 451 Check the printer's error status 451 Check the printer connection 451 Check the printer settings 452 Cannot Print, Copy, Scan, or Fax 453 The Application or Printer Driver do not Work Properly 453 The Printer Cannot Connect by USB 456 Cannot Copy 457 Cannot Send or Receive Faxes 457 Paper Does Not Feed or Eject Correctly 464 Printing, Copying, Scanning, and Faxing Quality...
Users Guide
Page 34
... print JPEG, TIFF or PDF data on a memory device such as a USB flash drive connected to the printer. ❏ Storage Allows you to store data to the built-in the contacts list to a quick dial, you can change the position and order of the menu icon. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save jobs sent from the printer driver to the Control Panel > Home Screen Configuration C Displays each menu. Guide to the printer's memory before printing...
... print JPEG, TIFF or PDF data on a memory device such as a USB flash drive connected to the printer. ❏ Storage Allows you to store data to the built-in the contacts list to a quick dial, you can change the position and order of the menu icon. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save jobs sent from the printer driver to the Control Panel > Home Screen Configuration C Displays each menu. Guide to the printer's memory before printing...
Users Guide
Page 56
... Default Gateway is incorrect, Start Setup is no error in which a printer directly connects to enter the administrator password for the network. 4. In that there is inactive and cannot proceed with the settings. c Important: If the combination of router, select Auto. Confirm that case, the IP Address, Subnet Mask, and Default Gateway on the previous screen. If you can select the DNS server settings from Manual or Auto. Tap Start Setup. Select Settings...
... Default Gateway is incorrect, Start Setup is no error in which a printer directly connects to enter the administrator password for the network. 4. In that there is inactive and cannot proceed with the settings. c Important: If the combination of router, select Auto. Confirm that case, the IP Address, Subnet Mask, and Default Gateway on the previous screen. If you can select the DNS server settings from Manual or Auto. Tap Start Setup. Select Settings...
Users Guide
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... Information & "Checking the Printer's Network Connection Status (Network Connection Report)" on page 437 & "Printing a Network Connection Report" on the wireless router. Use a computer to a wireless router by using the software, see the related information link below for the printer after checking the message. 4. If you are displayed. Preparing the Printer and Making Initial Settings > Creating a Network Connection and Making S... Tap Change Settings to set up if a wireless router is complete, see the documentation provided with WPS (Wi-Fi Protected Setup). ❏ The...
... Information & "Checking the Printer's Network Connection Status (Network Connection Report)" on page 437 & "Printing a Network Connection Report" on the wireless router. Use a computer to a wireless router by using the software, see the related information link below for the printer after checking the message. 4. If you are displayed. Preparing the Printer and Making Initial Settings > Creating a Network Connection and Making S... Tap Change Settings to set up if a wireless router is complete, see the documentation provided with WPS (Wi-Fi Protected Setup). ❏ The...
Users Guide
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... details. 3. Preparing the Printer and Making Initial Settings > Creating a Network Connection and Making S... 1. Select Print Check Report. 4. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information & "Network Settings " on page 545 & "Messages and Solutions on the Network Connection Report" on the hub or router that support IEEE802.3az (Energy Efficient Ethernet). Note: When using devices that you connect the printer by Ethernet using an additional network, configuring the network setting menu is 255.255...
... details. 3. Preparing the Printer and Making Initial Settings > Creating a Network Connection and Making S... 1. Select Print Check Report. 4. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information & "Network Settings " on page 545 & "Messages and Solutions on the Network Connection Report" on the hub or router that support IEEE802.3az (Energy Efficient Ethernet). Note: When using devices that you connect the printer by Ethernet using an additional network, configuring the network setting menu is 255.255...
Users Guide
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..., the time/date may not be connected. Preparing the Printer and Making Initial Settings > Settings for Printing Set the print settings, such as paper size or printing error. Printer driver: Install the printer driver on the network, you can provide the driver's package that includes the printer settings. Check the settings. Messages Authentication failed. Using the Print Functions Enable to the printer directly. ❏ You can be configured. Settings for Printing, Scanning, Copying and Faxing Initial Settings for Printing, Scanning, Copying and Fa... Cannot access the printer...
..., the time/date may not be connected. Preparing the Printer and Making Initial Settings > Settings for Printing Set the print settings, such as paper size or printing error. Printer driver: Install the printer driver on the network, you can provide the driver's package that includes the printer settings. Check the settings. Messages Authentication failed. Using the Print Functions Enable to the printer directly. ❏ You can be configured. Settings for Printing, Scanning, Copying and Faxing Initial Settings for Printing, Scanning, Copying and Fa... Cannot access the printer...
Users Guide
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... ❏ Output destinations and related settings, such as network settings and mail server settings "Configuring a Mail Server" on page 71 "Setting a Shared Network Folder" on page 75 "Settings to use the fax features. ❏ Connect the printer correctly with the phone line, and (if it is being used) the phone machine "Connecting the Printer to a Phone Line" on page 125 ❏ Complete the Fax Setting Wizard, which is selected. Preparing the Printer and Making Initial Settings > Settings for Fax menu items "User Settings " on page 581 ❏ Report Settings to make basic settings...
... ❏ Output destinations and related settings, such as network settings and mail server settings "Configuring a Mail Server" on page 71 "Setting a Shared Network Folder" on page 75 "Settings to use the fax features. ❏ Connect the printer correctly with the phone line, and (if it is being used) the phone machine "Connecting the Printer to a Phone Line" on page 125 ❏ Complete the Fax Setting Wizard, which is selected. Preparing the Printer and Making Initial Settings > Settings for Fax menu items "User Settings " on page 581 ❏ Report Settings to make basic settings...
Users Guide
Page 132
... printer's control panel. 2. Select Line Type, and then select PBX. 4. When sending a fax to get an outside line. 132 Tap the Access Code input box, enter the external access code used for Printing, Scanning, Copying and Fa... Related Information & "Settings for a PBX Phone System" on page 132 & "Receiving Incoming Faxes" on page 353 & "Making Settings When You Connect a Phone Device" on page 133 & "Setting the Printout Destination when Receiving Faxes" on page 134 & "Making Settings to Save and Forward Received Faxes" on page 143 Settings for Blocking Junk Faxes" on page 142 & "Making...
... printer's control panel. 2. Select Line Type, and then select PBX. 4. When sending a fax to get an outside line. 132 Tap the Access Code input box, enter the external access code used for Printing, Scanning, Copying and Fa... Related Information & "Settings for a PBX Phone System" on page 132 & "Receiving Incoming Faxes" on page 353 & "Making Settings When You Connect a Phone Device" on page 133 & "Setting the Printout Destination when Receiving Faxes" on page 134 & "Making Settings to Save and Forward Received Faxes" on page 143 Settings for Blocking Junk Faxes" on page 142 & "Making...
Users Guide
Page 340
... memory, emails, folders, or other faxes. "Inbox settings:" on page 567 "Viewing Received Faxes on the Printer's LCD Screen" on page 133 Destinations of Received Faxes Output without conditions: Received faxes are printed unconditionally by only operating an external phone device. "Remote Receive:" on page 556 "Making Settings When You Connect a Phone Device" on page 357 340 You can check the contents on the screen. "Unconditional Save/Forward:" on page 353 Receiving Faxes by Operating a Connected Phone You can receive faxes by default. Mainly for faxing (external phone device...
... memory, emails, folders, or other faxes. "Inbox settings:" on page 567 "Viewing Received Faxes on the Printer's LCD Screen" on page 133 Destinations of Received Faxes Output without conditions: Received faxes are printed unconditionally by only operating an external phone device. "Remote Receive:" on page 556 "Making Settings When You Connect a Phone Device" on page 357 340 You can check the contents on the screen. "Unconditional Save/Forward:" on page 353 Receiving Faxes by Operating a Connected Phone You can receive faxes by default. Mainly for faxing (external phone device...
Users Guide
Page 423
... clogged, repeat head cleaning and run Auto Cleaning. Running Auto Cleaning If the nozzles are clogged. Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Running Auto Cleaning 1. Follow the on the home screen. 2. OK NG 7. c Important: Do not open the ink cartridge cover or turn off the printer during the auto cleaning. When there is visible banding, or unexpected colors appear. Select from the printer's control panel, and then run a nozzle check. If the...
... clogged, repeat head cleaning and run Auto Cleaning. Running Auto Cleaning If the nozzles are clogged. Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Running Auto Cleaning 1. Follow the on the home screen. 2. OK NG 7. c Important: Do not open the ink cartridge cover or turn off the printer during the auto cleaning. When there is visible banding, or unexpected colors appear. Select from the printer's control panel, and then run a nozzle check. If the...
Users Guide
Page 435
... Download the printer driver from Use. 4. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) You need the IP address of the printer while installing the printer driver. Uninstalling Applications - Adding a Genuine Epson Printer (for Mac OS Only) 1. Make the following settings. ❏ macOS Monterey (12.x) or later Click Select Software from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax). 2. Installing a PostScript Printer Driver - Follow the on the start button, and then select All apps > Windows Tools > Control Panel...
... Download the printer driver from Use. 4. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) You need the IP address of the printer while installing the printer driver. Uninstalling Applications - Adding a Genuine Epson Printer (for Mac OS Only) 1. Make the following settings. ❏ macOS Monterey (12.x) or later Click Select Software from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax). 2. Installing a PostScript Printer Driver - Follow the on the start button, and then select All apps > Windows Tools > Control Panel...
Users Guide
Page 456
... Print, Copy, Scan, or Fax > The Application or Printer Driver do not Work Properly User feature restrictions are using a USB hub, try to connect the printer directly to Auto or PS on Web Config. & "Application for the printer. Cannot Print Even Though a Connection has been Established (iOS) The following causes can be considered. Paper Setup Auto Display is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to be changed. Contact your printer administrator...
... Print, Copy, Scan, or Fax > The Application or Printer Driver do not Work Properly User feature restrictions are using a USB hub, try to connect the printer directly to Auto or PS on Web Config. & "Application for the printer. Cannot Print Even Though a Connection has been Established (iOS) The following causes can be considered. Paper Setup Auto Display is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to be changed. Contact your printer administrator...
Users Guide
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... -screen instructions to the printer, and enter # (hash) at the beginning of the following causes can be recognized, change the port, or change the USB cable. Check the printer's control panel and follow the on some computers. Cannot Send or Receive Faxes Cannot Send or Receive Faxes If you do not know the password, contact your phone system requires an external access code to get an outside line, register the access code to clear the error. Solving Problems > Cannot Print, Copy, Scan...
... -screen instructions to the printer, and enter # (hash) at the beginning of the following causes can be recognized, change the port, or change the USB cable. Check the printer's control panel and follow the on some computers. Cannot Send or Receive Faxes Cannot Send or Receive Faxes If you do not know the password, contact your phone system requires an external access code to get an outside line, register the access code to clear the error. Solving Problems > Cannot Print, Copy, Scan...
Users Guide
Page 464
... Paper Types" on page 514 464 Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. & "Environmental Specifications" on page 189 Too many sheets are some problems with the user name and password set in the printer driver. Paper Does Not Feed or Eject Correctly Points to Check Check the following items, and then try the solutions according to the problems. The installation location is being used. When sending a fax...
... Paper Types" on page 514 464 Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. & "Environmental Specifications" on page 189 Too many sheets are some problems with the user name and password set in the printer driver. Paper Does Not Feed or Eject Correctly Points to Check Check the following items, and then try the solutions according to the problems. The installation location is being used. When sending a fax...
Users Guide
Page 469
... curled which can reduce paper misalignments by selecting the following menu. Settings > General Settings > Printer Settings > Optimize Finishing > Align when Staple > On ❏ Lower the density setting. Solutions ❏ You can cause this problem. 469 Settings > General Settings > Printer Settings > Optimize Finishing > Align when Non-staple > On ❏ Lower the density setting. Solving Problems > Cannot Print, Copy, Scan, or Fax > Paper Does Not Feed or Eject Correctly Stapled Paper is Misaligned Vertically The...
... curled which can reduce paper misalignments by selecting the following menu. Settings > General Settings > Printer Settings > Optimize Finishing > Align when Staple > On ❏ Lower the density setting. Solutions ❏ You can cause this problem. 469 Settings > General Settings > Printer Settings > Optimize Finishing > Align when Non-staple > On ❏ Lower the density setting. Solving Problems > Cannot Print, Copy, Scan, or Fax > Paper Does Not Feed or Eject Correctly Stapled Paper is Misaligned Vertically The...
Users Guide
Page 474
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is applied by default depending on the paper type. Perform a nozzle check, and then clean the print head if any color correction method other option. Try change the setting. ❏ Control panel Change the Fix Photo setting from Automatic to any other than PhotoEnhance in Color Correction, and then click Advanced. If changing the setting does not work , select Enhance Off as the Fix Photo setting. ❏ Windows printer driver On...
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is applied by default depending on the paper type. Perform a nozzle check, and then clean the print head if any color correction method other option. Try change the setting. ❏ Control panel Change the Fix Photo setting from Automatic to any other than PhotoEnhance in Color Correction, and then click Advanced. If changing the setting does not work , select Enhance Off as the Fix Photo setting. ❏ Windows printer driver On...
Users Guide
Page 491
... Reverse printing has failed due to a lack of available memory. The product cannot detect the dial tone. ❏ Make sure that the phone cable is connected correctly and the phone line is working. ❏ When the printer is Displayed on the Sta... Solving Problems > A Message or Error Code is Displayed on the LCD Screen > Error Code is connected to the PBX or the terminal adapter, change the Line Type setting to PBX. ❏ Tap Settings > General Settings > Fax Settings > Basic Settings > Dial...
... Reverse printing has failed due to a lack of available memory. The product cannot detect the dial tone. ❏ Make sure that the phone cable is connected correctly and the phone line is working. ❏ When the printer is Displayed on the Sta... Solving Problems > A Message or Error Code is Displayed on the LCD Screen > Error Code is connected to the PBX or the terminal adapter, change the Line Type setting to PBX. ❏ Tap Settings > General Settings > Fax Settings > Basic Settings > Dial...
Users Guide
Page 530
...-FAX driver is an application that runs in a web browser, such as Microsoft Edge and Safari, on a computer or smart device. Accessing from Windows In the application, select Print or Print Setup from the File menu. To use the Web Config, connect the printer and the computer or device to send a document created on a separate application as a fax directly from a Computer" on a Web Browser 1. Check the printer's IP address. Note: You can confirm the printer status or change...
...-FAX driver is an application that runs in a web browser, such as Microsoft Edge and Safari, on a computer or smart device. Accessing from Windows In the application, select Print or Print Setup from the File menu. To use the Web Config, connect the printer and the computer or device to send a document created on a separate application as a fax directly from a Computer" on a Web Browser 1. Check the printer's IP address. Note: You can confirm the printer status or change...