Printer Basics
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...Where To Get Help If you can reach EPSON Support at product documentation, access troubleshooting information, and receive technical advice through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to reinstall your printer, Film Factory, or the P.I.M. To use ...printer CD-ROM. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through e-mail. Toll or long distance charges may apply. Your EPSON SoundAdvice SM Express Code is 70375. At this code to quickly select the EPSON Stylus Photo 2200...
...Where To Get Help If you can reach EPSON Support at product documentation, access troubleshooting information, and receive technical advice through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to reinstall your printer, Film Factory, or the P.I.M. To use ...printer CD-ROM. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through e-mail. Toll or long distance charges may apply. Your EPSON SoundAdvice SM Express Code is 70375. At this code to quickly select the EPSON Stylus Photo 2200...
Service Manual
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...: 0.5sec on + 0.5sec on sequence, paper feeding/loading sequence, ink sucking sequence). EPSON Stylus PHOTO 2100/2200 Revision B 3.1 Overview This chapter describes unit-level troubleshooting. 3.2 Error Indications and Fault Occurrence Causes This section explains the LED indications, EPW3 messages and...driver. 2. power-on repetition TROUBLESHOOTING Overview 70 Error Indications and Fault Occurrence Causes Printer Condition Communication Error Power - The connection port differs from the specifications. Power supply board fault. EPSON Printer Window 3 Fault Occurrence Cause...
...: 0.5sec on + 0.5sec on sequence, paper feeding/loading sequence, ink sucking sequence). EPSON Stylus PHOTO 2100/2200 Revision B 3.1 Overview This chapter describes unit-level troubleshooting. 3.2 Error Indications and Fault Occurrence Causes This section explains the LED indications, EPW3 messages and...driver. 2. power-on repetition TROUBLESHOOTING Overview 70 Error Indications and Fault Occurrence Causes Printer Condition Communication Error Power - The connection port differs from the specifications. Power supply board fault. EPSON Printer Window 3 Fault Occurrence Cause...
Service Manual
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EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Release Lever Error Indicators Power Paper - EPSON Printer Window 3 Fault Occurrence Cause This error is detected in any of the paper in the CD-R printing position. On - The paper is not fitted (Only for Stylus PHOTO 2100), in paper feeding operation. 3. ... was ejected. (Only for Stylus PHOTO 2100) : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on 0.4sec off repetition : 0.2sec on + 0.2sec on + 0.2sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence...
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Release Lever Error Indicators Power Paper - EPSON Printer Window 3 Fault Occurrence Cause This error is detected in any of the paper in the CD-R printing position. On - The paper is not fitted (Only for Stylus PHOTO 2100), in paper feeding operation. 3. ... was ejected. (Only for Stylus PHOTO 2100) : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on 0.4sec off repetition : 0.2sec on + 0.2sec on + 0.2sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence...
Service Manual
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... + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Paper Jam Error Power - EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the printer judges that the Carriage made contact with the FF command or Paper switch...
... + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Paper Jam Error Power - EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the printer judges that the Carriage made contact with the FF command or Paper switch...
Service Manual
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...EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the Ink cartridges of paper that were fed in the Duplex printing mode. High speed Blink This error is detected if a paper feeding displacement occurred between the overlapped pieces of the color... 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73 Indicators Paper On Table 3-1. EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Double Feed Error Power - Example: If Photo-black is inserted into Line A and Matte-black into Line B,...
...EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the Ink cartridges of paper that were fed in the Duplex printing mode. High speed Blink This error is detected if a paper feeding displacement occurred between the overlapped pieces of the color... 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73 Indicators Paper On Table 3-1. EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Double Feed Error Power - Example: If Photo-black is inserted into Line A and Matte-black into Line B,...
Service Manual
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...If the EPW3 shows the error, printing can be continued until the printer is detected if the ink consumption reaches about 90%. Blink This error is placed in color/type from the old Ink cartridge. EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink Color Error Power - Error Indications and Fault Occurrence Causes Indicators Paper - Ink... speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 74
...If the EPW3 shows the error, printing can be continued until the printer is detected if the ink consumption reaches about 90%. Blink This error is placed in color/type from the old Ink cartridge. EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink Color Error Power - Error Indications and Fault Occurrence Causes Indicators Paper - Ink... speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 74
Service Manual
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... speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 75 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink End Error Power - Error Indications and Fault Occurrence Causes Ink 1-7 On EPSON Printer Window 3 Fault Occurrence Cause This error is detected, a small amount of ink remains in...
... speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 75 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink End Error Power - Error Indications and Fault Occurrence Causes Ink 1-7 On EPSON Printer Window 3 Fault Occurrence Cause This error is detected, a small amount of ink remains in...
Service Manual
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Indicators Paper Blink 2 Table 3-1. EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the paper cannot be cut properly due to overload during Cutter operation and the Cutter ... TROUBLESHOOTING Error Indications and Fault Occurrence Causes 76 Cutter Position Error Off Blink 2 Blink 2 This error is detected if the paper could not be cut properly due to overload after Cutter operation but the Cutter could return to the home position. Error Indications and Fault Occurrence Causes Ink 1-7 - EPSON Stylus PHOTO 2100/2200 Revision B Printer...
Indicators Paper Blink 2 Table 3-1. EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the paper cannot be cut properly due to overload during Cutter operation and the Cutter ... TROUBLESHOOTING Error Indications and Fault Occurrence Causes 76 Cutter Position Error Off Blink 2 Blink 2 This error is detected if the paper could not be cut properly due to overload after Cutter operation but the Cutter could return to the home position. Error Indications and Fault Occurrence Causes Ink 1-7 - EPSON Stylus PHOTO 2100/2200 Revision B Printer...
Service Manual
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EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Maintenance Request Table 3-1. The home position cannot be detected by the ASF sensor. Error Indications and Fault Occurrence Causes Indicators Power Paper Ink 1-7 Off Blink alternately 1 Blink alternately 2 EPSON Printer Window 3 Fault Occurrence Cause ...This error is detected in any sequence/operation. 2. The PF motor does not rotate properly during PF motor operation. 3. The error detection timing is as follows. • At power-on repetition TROUBLESHOOTING Error...
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Maintenance Request Table 3-1. The home position cannot be detected by the ASF sensor. Error Indications and Fault Occurrence Causes Indicators Power Paper Ink 1-7 Off Blink alternately 1 Blink alternately 2 EPSON Printer Window 3 Fault Occurrence Cause ...This error is detected in any sequence/operation. 2. The PF motor does not rotate properly during PF motor operation. 3. The error detection timing is as follows. • At power-on repetition TROUBLESHOOTING Error...
Service Manual
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... Points on page 90. Paper Gap Error Refer to Table 3-3 "Phenomenon-Based Communication Error Check Points" on page 93. Ink Color Error Refer to Table 3-15 Phenomenon-Based Cutter Position Error Check Points on page 82. Cutter Position Error Refer to Table 3-10...page 95. Ink Level Low Error Refer to Table 3-9 Phenomenon-Based Ink Combination Error Check Points on page 96. EPSON Stylus PHOTO 2100/2200 Revision B 3.3 Troubleshooting After checking the printer LED and EPW3 error indications, you have found the fault location, refer to Table 3-5 Phenomenon-Based Paper Out Error...
... Points on page 90. Paper Gap Error Refer to Table 3-3 "Phenomenon-Based Communication Error Check Points" on page 93. Ink Color Error Refer to Table 3-15 Phenomenon-Based Cutter Position Error Check Points on page 82. Cutter Position Error Refer to Table 3-10...page 95. Ink Level Low Error Refer to Table 3-9 Phenomenon-Based Ink Combination Error Check Points on page 96. EPSON Stylus PHOTO 2100/2200 Revision B 3.3 Troubleshooting After checking the printer LED and EPW3 error indications, you have found the fault location, refer to Table 3-5 Phenomenon-Based Paper Out Error...
Service Manual
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...of the Power supply board is board connected to CN15 on the Main board. TROUBLESHOOTING CN15 2. Connect the Power supply board connector cable with the blue-lined side placed on The printer does not operate at all. Faulty Part/ Part Name Panel FFC Check Point ...Remedy 1. Check the Panel board for damage. 1. Check that the connector cable of the Power supply board to CN15 on the Main board. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. "Phenomenon-Based Communication Error Check Points" Occurrence Timing Phenomenon Detail At power-on the 1 pin side. Check that the...
...of the Power supply board is board connected to CN15 on the Main board. TROUBLESHOOTING CN15 2. Connect the Power supply board connector cable with the blue-lined side placed on The printer does not operate at all. Faulty Part/ Part Name Panel FFC Check Point ...Remedy 1. Check the Panel board for damage. 1. Check that the connector cable of the Power supply board to CN15 on the Main board. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. "Phenomenon-Based Communication Error Check Points" Occurrence Timing Phenomenon Detail At power-on the 1 pin side. Check that the...
Service Manual
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... damage. 4. Check the Interface cable for damage. 5. Change the Fuse (F1) for a new one . Connect the Interface cable to the printer. 4. Interface cable 1. driver installed in the PC. EPSON USB 1. TROUBLESHOOTING Troubleshooting 80 EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Check the connector cable of the Power supply board for wire break. 1. Change the Power supply board for...
... damage. 4. Check the Interface cable for damage. 5. Change the Fuse (F1) for a new one . Connect the Interface cable to the printer. 4. Interface cable 1. driver installed in the PC. EPSON USB 1. TROUBLESHOOTING Troubleshooting 80 EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Check the connector cable of the Power supply board for wire break. 1. Change the Power supply board for...
Service Manual
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... label code is sent to the printer. Using the adjustment program, enter the correct model name (save 02 into E0). TROUBLESHOOTING Troubleshooting 81 Check that the connected printer is the Stylus PHOTO 2100/2200. 2. Install the Stylus PHOTO 2100/2200 printer installed. "Phenomenon-Based Communication Error Check...at D4 to the EEPROM address, E0, on the Main board. 1. Check that the Stylus PHOTO 2100/2200 printer driver has been 1. Connect the Stylus PHOTO 2100/2200 printer. 1. Label code Printer driver Main board 1. Check that a wrong model name has not been input to D8...
... label code is sent to the printer. Using the adjustment program, enter the correct model name (save 02 into E0). TROUBLESHOOTING Troubleshooting 81 Check that the connected printer is the Stylus PHOTO 2100/2200. 2. Install the Stylus PHOTO 2100/2200 printer installed. "Phenomenon-Based Communication Error Check...at D4 to the EEPROM address, E0, on the Main board. 1. Check that the Stylus PHOTO 2100/2200 printer driver has been 1. Connect the Stylus PHOTO 2100/2200 printer. 1. Label code Printer driver Main board 1. Check that a wrong model name has not been input to D8...
Service Manual
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... and Release lever error is connected 1. Connect the Release lever sensor connector to the CD-R printing position. (Only for Stylus PHOTO 2100), is not in the front position and the Paper guide is closed but Release lever error is fitted. (Only .... TROUBLESHOOTING Troubleshooting 82 Release lever sensor 2. Change the Release lever sensor for Stylus PHOTO 2100) 2. cable to the original position automatically when released. 3. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At power-on At power-on, the Paper guide of the Printer mechanism...
... and Release lever error is connected 1. Connect the Release lever sensor connector to the CD-R printing position. (Only for Stylus PHOTO 2100), is not in the front position and the Paper guide is closed but Release lever error is fitted. (Only .... TROUBLESHOOTING Troubleshooting 82 Release lever sensor 2. Change the Release lever sensor for Stylus PHOTO 2100) 2. cable to the original position automatically when released. 3. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At power-on At power-on, the Paper guide of the Printer mechanism...
Service Manual
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... several times to clean the LD roller surface of the ASF unit for paper dust or foreign matter. 1. TROUBLESHOOTING Troubleshooting 83 Using a cleaning sheet, clean the Paper feed mechanism and Paper eject mechanism. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation When the Paper switch was pressed, the LD rollers attempt to...
... several times to clean the LD roller surface of the ASF unit for paper dust or foreign matter. 1. TROUBLESHOOTING Troubleshooting 83 Using a cleaning sheet, clean the Paper feed mechanism and Paper eject mechanism. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation When the Paper switch was pressed, the LD rollers attempt to...
Service Manual
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Match the phases and install the parts correctly. PE sensor ASF sensor wheel LD rollers 1. TROUBLESHOOTING Troubleshooting 84 Torsion spring Detection lever Sensor base 3. Table 3-5. Phenomenon-Based Paper Out Error Check Points Faulty Part/ Part Name ... or less 3. Install the Sensor base securely. 4. Check the Hopper cams, LD rollers and ASF sensor wheels for a new one . EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation After start of printing operation, the LD rollers attempt to feed paper but the paper is fed...
Match the phases and install the parts correctly. PE sensor ASF sensor wheel LD rollers 1. TROUBLESHOOTING Troubleshooting 84 Torsion spring Detection lever Sensor base 3. Table 3-5. Phenomenon-Based Paper Out Error Check Points Faulty Part/ Part Name ... or less 3. Install the Sensor base securely. 4. Check the Hopper cams, LD rollers and ASF sensor wheels for a new one . EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation After start of printing operation, the LD rollers attempt to feed paper but the paper is fed...
Service Manual
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...3. Check the HP detection position of the CD-R tray. (Only for a new one . 1. Change the PW sensor for Stylus PHOTO 2100) Table 3-5. setting of the CD-R tray for contamination such as paper dust and CD-R coating. 3. Carriage unit bottom...EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail The Paper feed switch The CD-R tray is fed toward the was pressed at the ASF but is ejected immediately. Remove paper dust and/or foreign matter from the ASF several times to each other. Clean the PW sensor surface. TROUBLESHOOTING Troubleshooting...
...3. Check the HP detection position of the CD-R tray. (Only for a new one . 1. Change the PW sensor for Stylus PHOTO 2100) Table 3-5. setting of the CD-R tray for contamination such as paper dust and CD-R coating. 3. Carriage unit bottom...EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail The Paper feed switch The CD-R tray is fed toward the was pressed at the ASF but is ejected immediately. Remove paper dust and/or foreign matter from the ASF several times to each other. Clean the PW sensor surface. TROUBLESHOOTING Troubleshooting...
Service Manual
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... of 2. Place the FFC, which is connected to the above photo.) connector of the CD-R ASF, but is kept fed for Stylus ejected. TROUBLESHOOTING Troubleshooting 86 sensor, in the specified routing 1. Securely connect the PW ...sensor FFC to the the CR encoder board. (Refer to the PW positions and does not make contact with any parts. PHOTO 2100) Table 3-5. time toward the setting of the CR encoder board. EPSON Stylus PHOTO 2100/2200...
... of 2. Place the FFC, which is connected to the above photo.) connector of the CD-R ASF, but is kept fed for Stylus ejected. TROUBLESHOOTING Troubleshooting 86 sensor, in the specified routing 1. Securely connect the PW ...sensor FFC to the the CR encoder board. (Refer to the PW positions and does not make contact with any parts. PHOTO 2100) Table 3-5. time toward the setting of the CR encoder board. EPSON Stylus PHOTO 2100/2200...
Service Manual
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...sensor detection lever is larger than the 1. Install the Sensor base correctly. 4. Since the paper length is in the printer is returned to the Mechanical frame correctly. 4. Check the paper detection area of paper ejection, the PF roller advances... TROUBLESHOOTING Troubleshooting 87 Move the Detection lever actively by the Torsion spring when released. 2. Change the PE sensor for paper dust or 1. specifications, notify the user. Remove the paper dust and/or foreign matter foreign matter. feed mode only) Table 3-6. EPSON Stylus PHOTO 2100/2200 ...
...sensor detection lever is larger than the 1. Install the Sensor base correctly. 4. Since the paper length is in the printer is returned to the Mechanical frame correctly. 4. Check the paper detection area of paper ejection, the PF roller advances... TROUBLESHOOTING Troubleshooting 87 Move the Detection lever actively by the Torsion spring when released. 2. Change the PE sensor for paper dust or 1. specifications, notify the user. Remove the paper dust and/or foreign matter foreign matter. feed mode only) Table 3-6. EPSON Stylus PHOTO 2100/2200 ...
Service Manual
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Table 3-6. Check the Spur gear 62 for damage. TROUBLESHOOTING Troubleshooting 88 Paper eject unit 1. Check the Spur gear 43 for damage. Remedy 1. Spur gear 43 Spur gear 62 (Paper eject roller B) 1. Spur Gear 43 (Paper ... . 1. Feed the paper along the right Edge guide. Check the Paper eject unit for a new one. Change the Spur gear 43 for a new one . EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation Paper is fed along the right Edge guide. 1. Change the Spur gear 62 for deformation or damage. Phenomenon...
Table 3-6. Check the Spur gear 62 for damage. TROUBLESHOOTING Troubleshooting 88 Paper eject unit 1. Check the Spur gear 43 for damage. Remedy 1. Spur gear 43 Spur gear 62 (Paper eject roller B) 1. Spur Gear 43 (Paper ... . 1. Feed the paper along the right Edge guide. Check the Paper eject unit for a new one. Change the Spur gear 43 for a new one . EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At operation Paper is fed along the right Edge guide. 1. Change the Spur gear 62 for deformation or damage. Phenomenon...