Owner's Manual
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...your computer. Abbreviations and Acronyms For a complete list of Dell Inc. Reproduction in any proprietary interest in this text: Dell, the DELL logo, Dell XPS, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are registered trademarks of Intel Corporation; A00 is subject ... see the "Glossary" on page 169. Dell Inc. book.book Page 2 Friday, October 27, 2006 4:02 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in trademarks and trade names other...
...your computer. Abbreviations and Acronyms For a complete list of Dell Inc. Reproduction in any proprietary interest in this text: Dell, the DELL logo, Dell XPS, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are registered trademarks of Intel Corporation; A00 is subject ... see the "Glossary" on page 169. Dell Inc. book.book Page 2 Friday, October 27, 2006 4:02 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in trademarks and trade names other...
Owner's Manual
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... Technology 43 Understanding CPU Over-Clocking 43 3 Solving Problems 45 Troubleshooting Tips 45 Battery Problems 45 Drive Problems 45 CD and DVD drive problems 46 Hard drive problems 47 E-Mail, Modem, and Internet Problems 47 Error Messages 48 IEEE 1394 Device Problems 49 Keyboard Problems 50 Lockups and Software Problems 50 The computer does not start up 50 The...
... Technology 43 Understanding CPU Over-Clocking 43 3 Solving Problems 45 Troubleshooting Tips 45 Battery Problems 45 Drive Problems 45 CD and DVD drive problems 46 Hard drive problems 47 E-Mail, Modem, and Internet Problems 47 Error Messages 48 IEEE 1394 Device Problems 49 Keyboard Problems 50 Lockups and Software Problems 50 The computer does not start up 50 The...
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...Problems 53 Network Problems 53 Power Problems 54 Printer Problems 55 Scanner Problems 56 Sound and Speaker Problems 56 No sound from speakers 57 No sound from headphones 57 Video and Monitor Problems 58 The screen is blank 58 The screen is difficult to read 59 3-D image quality is poor 59 4 Advanced Troubleshooting 61 Diagnostic Lights 61 Dell... Diagnostics 64 When to Use the Dell Diagnostics 64 Drivers 67 What Is a Driver 67 Identifying Drivers 67 Reinstalling Drivers 67 Using Microsoft® Windows® XP System Restore 69 Creating ...
...Problems 53 Network Problems 53 Power Problems 54 Printer Problems 55 Scanner Problems 56 Sound and Speaker Problems 56 No sound from speakers 57 No sound from headphones 57 Video and Monitor Problems 58 The screen is blank 58 The screen is difficult to read 59 3-D image quality is poor 59 4 Advanced Troubleshooting 61 Diagnostic Lights 61 Dell... Diagnostics 64 When to Use the Dell Diagnostics 64 Drivers 67 What Is a Driver 67 Identifying Drivers 67 Reinstalling Drivers 67 Using Microsoft® Windows® XP System Restore 69 Creating ...
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..., support history, service contract, and online discussions with other Dell customers • Upgrades - Certified drivers, patches, and software updates • Desktop System Software (DSS)- depending on your selections. • How to use Windows XP • How to work with programs and files •... 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your computer, you reinstall the To download Desktop System Software: operating...
..., support history, service contract, and online discussions with other Dell customers • Upgrades - Certified drivers, patches, and software updates • Desktop System Software (DSS)- depending on your selections. • How to use Windows XP • How to work with programs and files •... 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your computer, you reinstall the To download Desktop System Software: operating...
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... button Press to turn off . • Steady green - CAUTION: The computer stand should be a problem with an installed device (see "Power Problems" on the computer. An internal power problem may be installed at all times to turn on page 54). 12 computer stand Attach the computer stand ...The CD/DVD drive tray eject button is only for use the power button to ensure maximum system stability. There may exist (see "Solving Problems" on page 39). 11 power light The power light illuminates and blinks or remains solid to indicate different states: • No light -...
... button Press to turn off . • Steady green - CAUTION: The computer stand should be a problem with an installed device (see "Power Problems" on the computer. An internal power problem may be installed at all times to turn on page 54). 12 computer stand Attach the computer stand ...The CD/DVD drive tray eject button is only for use the power button to ensure maximum system stability. There may exist (see "Solving Problems" on page 39). 11 power light The power light illuminates and blinks or remains solid to indicate different states: • No light -...
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... a sound or telephony program. 2 headphone connector Use the headphone connector to attach headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Boot Sequence" on page 61). 4 hard-drive activity light The hard drive light is recommended that you use the back USB...
... a sound or telephony program. 2 headphone connector Use the headphone connector to attach headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Boot Sequence" on page 61). 4 hard-drive activity light The hard drive light is recommended that you use the back USB...
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...Creator Plus. 1 Click Start, point to and may vary by country. For help, open Roxio Creator Plus, and then click the question mark icon in Dell computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to All Programs→ Roxio→ ...drives cannot write to record music or permanently store data files. The computer reads your computer hard drive. Dell Edition. If you have a CD-RW/DVD combo drive and you experience recording problems, check for available software patches on your source CD or DVD and copies the data to CD recording ...
...Creator Plus. 1 Click Start, point to and may vary by country. For help, open Roxio Creator Plus, and then click the question mark icon in Dell computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to All Programs→ Roxio→ ...drives cannot write to record music or permanently store data files. The computer reads your computer hard drive. Dell Edition. If you have a CD-RW/DVD combo drive and you experience recording problems, check for available software patches on your source CD or DVD and copies the data to CD recording ...
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... the computer. If you for traveling. • Presentation - If your computer may appear to run with little power conservation. • Portable/Laptop - To avoid this problem, always set the hard drive to time-out before the computer exits from standby mode or hibernate mode. • Program the power button to change...
... the computer. If you for traveling. • Presentation - If your computer may appear to run with little power conservation. • Portable/Laptop - To avoid this problem, always set the hard drive to time-out before the computer exits from standby mode or hibernate mode. • Program the power button to change...
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... time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Contacting Dell" on page 125). E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - If an error message occurs in the Product Information Guide..., CD, or DVD drive is incorrectly installed. book.book Page 45 Friday, October 27, 2006 4:02 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. This message may help...
... time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Contacting Dell" on page 125). E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - If an error message occurs in the Product Information Guide..., CD, or DVD drive is incorrectly installed. book.book Page 45 Friday, October 27, 2006 4:02 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. This message may help...
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... you write to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - R W D I C S - See "Sound and Speaker Problems" on page 71. book.book Page 46 Friday, October 27, 2006 4:02 PM TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to... the original drive is interrupted, an error occurs. R U N T H E D E L L D I A G N O S T I S C - See "Dell Diagnostics" on page 143. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is not muted by clicking the slidebar and dragging it up. • Ensure...
... you write to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - R W D I C S - See "Sound and Speaker Problems" on page 71. book.book Page 46 Friday, October 27, 2006 4:02 PM TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to... the original drive is interrupted, an error occurs. R U N T H E D E L L D I A G N O S T I S C - See "Dell Diagnostics" on page 143. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is not muted by clicking the slidebar and dragging it up. • Ensure...
Owner's Manual
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...TO THE TELEPHONE WALL JACK - USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is connected to the jack on page 17). Solving Problems 47 NOTE: Do not plug a telephone cable into the modem. • Disconnect the telephone line from the modem and connect it ). • Ensure ...protector, or line splitter, bypass them and use the telephone to connect the modem directly to a digital telephone network. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. book.book Page 47 Friday, October 27, 2006 4:02 PM Hard drive...
...TO THE TELEPHONE WALL JACK - USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is connected to the jack on page 17). Solving Problems 47 NOTE: Do not plug a telephone cable into the modem. • Disconnect the telephone line from the modem and connect it ). • Ensure ...protector, or line splitter, bypass them and use the telephone to connect the modem directly to a digital telephone network. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. book.book Page 47 Friday, October 27, 2006 4:02 PM Hard drive...
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...O T A C C E S S I A - Error Messages CAUTION: Before you are trying to identify and resolve modem problems. Modem Helper diagnostics are not available on the screen to open , click File. The program that the modem is communicating with Windows... the procedures in this section, follow the safety instructions in filenames. The drive cannot read the disk. I N S E R T B O O T A B L E M E D I B L E . Insert a bootable floppy disk or CD. 48 Solving Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N G C H A R A C T E R S Do not use these characters in the ...
...O T A C C E S S I A - Error Messages CAUTION: Before you are trying to identify and resolve modem problems. Modem Helper diagnostics are not available on the screen to open , click File. The program that the modem is communicating with Windows... the procedures in this section, follow the safety instructions in filenames. The drive cannot read the disk. I N S E R T B O O T A B L E M E D I B L E . Insert a bootable floppy disk or CD. 48 Solving Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N G C H A R A C T E R S Do not use these characters in the ...
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... IS RECOGNIZED BY WINDOWS - 1 Click Start, then click Control Panel. 2 Click Printers and Other Hardware. Contact Dell (see the documentation for the operating system or the program that you want to use . Remove the floppy disk from...E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I N - C L O S E S O M E P R O G R A M S A N D T R Y A G A I C E - IEEE 1394 Device Problems CAUTION: Before you may have to restart your computer to use first. Solving Problems 49 In some cases, you begin any of the procedures in this section, follow the safety instructions in the...
... IS RECOGNIZED BY WINDOWS - 1 Click Start, then click Control Panel. 2 Click Printers and Other Hardware. Contact Dell (see the documentation for the operating system or the program that you want to use . Remove the floppy disk from...E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I N - C L O S E S O M E P R O G R A M S A N D T R Y A G A I C E - IEEE 1394 Device Problems CAUTION: Before you may have to restart your computer to use first. Solving Problems 49 In some cases, you begin any of the procedures in this section, follow the safety instructions in the...
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...: Before you begin any keyboard extension cables and connect the keyboard directly to the computer. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Connect a properly ...computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for your computer. 50 Solving Problems CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "...
...: Before you begin any keyboard extension cables and connect the keyboard directly to the computer. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Connect a properly ...computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for your computer. 50 Solving Problems CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "...
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...then restart your computer. A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click Start, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 ... and hold the power button for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If necessary, uninstall and then reinstall the program. Solving Problems 51 C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - book.book Page 51 Friday, October 27, 2006 4:02 PM A ...
...then restart your computer. A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click Start, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 ... and hold the power button for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If necessary, uninstall and then reinstall the program. Solving Problems 51 C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - book.book Page 51 Friday, October 27, 2006 4:02 PM A ...
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...see "Memory" on page 129. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 80) to run the software. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory" on page 64). 52 Solving Problems IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • ...that the memory you are using to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 80) to see if that resolves the problem. • See the software documentation for minimum memory requirements.
...see "Memory" on page 129. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 80) to run the software. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory" on page 64). 52 Solving Problems IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • ...that the memory you are using to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 80) to see if that resolves the problem. • See the software documentation for minimum memory requirements.
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... as needed. R E I N S T A L L T H E M O U S E D R I V E R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE MOUSE CABLE - •... B L E C O N N E C T O R - TE S T T H E M O U S E - See "Reinstalling Drivers" on page 71. book.book Page 53 Friday, October 27, 2006 4:02 PM Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. RESTART THE COMPUTER - 1 Simultaneously press...
... as needed. R E I N S T A L L T H E M O U S E D R I V E R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE MOUSE CABLE - •... B L E C O N N E C T O R - TE S T T H E M O U S E - See "Reinstalling Drivers" on page 71. book.book Page 53 Friday, October 27, 2006 4:02 PM Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. RESTART THE COMPUTER - 1 Simultaneously press...
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... W O R K S E T T I N G G R E E N - See "Resolving Software and Hardware Incompatibilities" on page 61. Power Problems . CAUTION: Before you begin any of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to...E R - I F T H E P O W E R L I G H T I S B L I N K I S O F F - See "Diagnostic Lights" on page 71. Press a key on page 79). 54 Solving Problems I F T H E P O W E R L I G H T I N G A M B E R - book.book Page 54 Friday, October 27, 2006 4:02 PM C H E C K T H E N E T W O R K ...
... W O R K S E T T I N G G R E E N - See "Resolving Software and Hardware Incompatibilities" on page 61. Power Problems . CAUTION: Before you begin any of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to...E R - I F T H E P O W E R L I G H T I S B L I N K I S O F F - See "Diagnostic Lights" on page 71. Press a key on page 79). 54 Solving Problems I F T H E P O W E R L I G H T I N G A M B E R - book.book Page 54 Friday, October 27, 2006 4:02 PM C H E C K T H E N E T W O R K ...
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... safety instructions in the Product Information Guide. See the printer documentation for your printer, contact the printer's manufacturer. Solving Problems 55 E L I M I N A T E I S S T E A D Y A M B E R - If the printer is set to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. For a parallel printer, ensure that the processor power...
... safety instructions in the Product Information Guide. See the printer documentation for your printer, contact the printer's manufacturer. Solving Problems 55 E L I M I N A T E I S S T E A D Y A M B E R - If the printer is set to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. For a parallel printer, ensure that the processor power...
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... begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 56 Solving Problems U N L O C K T H E S C A N N E R - Sound and Speaker Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. RESTART THE COMPUTER AND TRY ...recognizes the scanner. See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide...
... begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 56 Solving Problems U N L O C K T H E S C A N N E R - Sound and Speaker Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. RESTART THE COMPUTER AND TRY ...recognizes the scanner. See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide...