Owner's Manual
Page 10
What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find it Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find it Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
Owner's Manual
Page 31
...Volume, and press . 3 Use the up - and down -arrow keys to select Exit, and press . 13 Install the operating system (see "Using Microsoft Windows XP System Restore" on the RAID drives will become unbootable. 1 Press when you want to enter the Intel RAID Option ROM utility. 2 Use the up - Deleting... data on page 60). and down -arrow keys to select RAID1(Mirror), and press . 6 If there are prompted to create the RAID volume. 10 Confirm that the correct volume configuration is displayed on page 60). and down -arrow keys to select Exit, and press . 12 Install the operating system...
...Volume, and press . 3 Use the up - and down -arrow keys to select Exit, and press . 13 Install the operating system (see "Using Microsoft Windows XP System Restore" on the RAID drives will become unbootable. 1 Press when you want to enter the Intel RAID Option ROM utility. 2 Use the up - Deleting... data on page 60). and down -arrow keys to select RAID1(Mirror), and press . 6 If there are prompted to create the RAID volume. 10 Confirm that the correct volume configuration is displayed on page 60). and down -arrow keys to select Exit, and press . 12 Install the operating system...
Owner's Manual
Page 40
...- USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is operating properly. If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab... you feel a click when you are using a line that the modem is 3 m (10 ft) or more in length, try a shorter one. Click the Start button, point to verify that is communicating with Windows. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click...
...- USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is operating properly. If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab... you feel a click when you are using a line that the modem is 3 m (10 ft) or more in length, try a shorter one. Click the Start button, point to verify that is communicating with Windows. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click...
Owner's Manual
Page 44
...and then reinstall the program. The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to 10 seconds until the computer turns off. If you are unable to get a response by pressing a key on your keyboard...computer. • Ensure that the program is designed for information. • Ensure that your computer. See the software documentation for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D - A solid blue screen appears TU...
...and then reinstall the program. The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to 10 seconds until the computer turns off. If you are unable to get a response by pressing a key on your keyboard...computer. • Ensure that the program is designed for information. • Ensure that your computer. See the software documentation for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D - A solid blue screen appears TU...
Owner's Manual
Page 56
...and follow the safety instructions in the Product Information Guide. This test typically takes 10 to run. Lists the most common symptoms encountered and allows you to wait until you see the Microsoft® Windows® desktop. Write down your computer (see page 126). If you wait ... of the problem. Run Express Test first to answer questions periodically. You can customize the tests you want to run the Dell Diagnostics before you contact Dell for the option you want to 20 minutes and requires no interaction on your computer, perform the checks in "Solving Problems"...
...and follow the safety instructions in the Product Information Guide. This test typically takes 10 to run. Lists the most common symptoms encountered and allows you to wait until you see the Microsoft® Windows® desktop. Write down your computer (see page 126). If you wait ... of the problem. Run Express Test first to answer questions periodically. You can customize the tests you want to run the Dell Diagnostics before you contact Dell for the option you want to 20 minutes and requires no interaction on your computer, perform the checks in "Solving Problems"...
Owner's Manual
Page 59
..., you can restore your operating system in the following ways: • Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Manually ... the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your computer. However, using the Hardware Troubleshooter: 1 Click the ...the driver files. 9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your hard drive to the operating state it to restore your operating...
..., you can restore your operating system in the following ways: • Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Manually ... the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your computer. However, using the Hardware Troubleshooter: 1 Click the ...the driver files. 9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your hard drive to the operating state it to restore your operating...
Owner's Manual
Page 62
...as a local administrator, a message appears stating that you that you remove PC Restore from your computer. Click Quit; Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from the hard drive, you cannot ever recall it,... space is restored to the operating state it to close the PC Restore Removal window. 8 Restart the computer. 62 Troubleshooting Tools 4 On the next screen, click Confirm. The restore process takes approximately 6-10 minutes to complete. 5 When prompted, click Finish to remove the PC Restore ...
...as a local administrator, a message appears stating that you that you remove PC Restore from your computer. Click Quit; Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from the hard drive, you cannot ever recall it,... space is restored to the operating state it to close the PC Restore Removal window. 8 Restart the computer. 62 Troubleshooting Tools 4 On the next screen, click Confirm. The restore process takes approximately 6-10 minutes to complete. 5 When prompted, click Finish to remove the PC Restore ...
Owner's Manual
Page 146
...Settings Transfer Wizard, 27 Finding Information, 9 Flex Bay drive Media Card Reader, 65 H hard drive activity light, 66 problems, 39 hardware Dell Diagnostics, 56 drives, RAID configuration, 28 Hardware Troubleshooter, 59 headphone connector, 66 Help and Support Center, 12 hibernate mode, 25, 27 ...63 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 39 K keyboard problems, 42 L labels Microsoft Windows, 10 Service Tag, 10, 66 latch release cover, 65 lights diagnostic, 53, 66 front of computer, 53 hard drive activity, 66 M Media Card Reader installing...
...Settings Transfer Wizard, 27 Finding Information, 9 Flex Bay drive Media Card Reader, 65 H hard drive activity light, 66 problems, 39 hardware Dell Diagnostics, 56 drives, RAID configuration, 28 Hardware Troubleshooter, 59 headphone connector, 66 Help and Support Center, 12 hibernate mode, 25, 27 ...63 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 39 K keyboard problems, 42 L labels Microsoft Windows, 10 Service Tag, 10, 66 latch release cover, 65 lights diagnostic, 53, 66 front of computer, 53 hard drive activity, 66 M Media Card Reader installing...
Owner's Manual
Page 147
... up, 13 USB, 14 problems battery, 37 blue screen, 44 CD drive, 38 CD-RW drive, 39 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 56 diagnostic lights, 53 drives, 38 DVD drive, 38 e-mail, 39 error messages, 41 general, 43 hard drive, 39 Internet, 39 keyboard, 42..., 43-44 sound and speakers, 49 technical support policy, 123 troubleshooting tips, 37 volume adjusting, 49 Program Compatibility Wizard, 44 R RAID configuring, 28 reinstalling Windows XP, 60 S safety instructions, 9 scanner problems, 48 Service Tag, 10, 66 settings system setup, 113 Setup Diagram, 9 Index 147
... up, 13 USB, 14 problems battery, 37 blue screen, 44 CD drive, 38 CD-RW drive, 39 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 56 diagnostic lights, 53 drives, 38 DVD drive, 38 e-mail, 39 error messages, 41 general, 43 hard drive, 39 Internet, 39 keyboard, 42..., 43-44 sound and speakers, 49 technical support policy, 123 troubleshooting tips, 37 volume adjusting, 49 Program Compatibility Wizard, 44 R RAID configuring, 28 reinstalling Windows XP, 60 S safety instructions, 9 scanner problems, 48 Service Tag, 10, 66 settings system setup, 113 Setup Diagram, 9 Index 147