Setup and Quick Reference Guide
Page 4
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Setup and Quick Reference Guide
Page 42
...active. Select Diagnostics from the Dell Drivers and Utilities media. When to Use the Dell Diagnostics If you begin. NOTICE: The Dell Diagnostics works only on (or restart) your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive NOTE...is optional and may not ship with your computer. NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your computer, perform the checks in the system setup ...
...active. Select Diagnostics from the Dell Drivers and Utilities media. When to Use the Dell Diagnostics If you begin. NOTICE: The Dell Diagnostics works only on (or restart) your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From Your Hard Drive NOTE...is optional and may not ship with your computer. NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your computer, perform the checks in the system setup ...
Setup and Quick Reference Guide
Page 43
...next steps change the boot sequence for one time only. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTICE: If you wait too long and the ... follow the instructions on your computer and try again. On the next start the Dell Diagnostics from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start -up, the computer starts ...
...next steps change the boot sequence for one time only. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTICE: If you wait too long and the ... follow the instructions on your computer and try again. On the next start the Dell Diagnostics from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start -up, the computer starts ...
Setup and Quick Reference Guide
Page 49
...or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. Dell Support Center The Dell Support Center helps you find the service, support and system-..., click the Services tab at support.dell.com. 49 The service is free and can be customized for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. ...
...or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. Dell Support Center The Dell Support Center helps you find the service, support and system-..., click the Services tab at support.dell.com. 49 The service is free and can be customized for information. • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that the device drivers do not conflict with the program. ...
Setup and Quick Reference Guide
Page 51
...NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Returning to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next ... an administrator on the computer, click Continue; otherwise, contact your administrator to see "Reinstalling Drivers and Utilities" on page 51). Scroll down the list to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers.
...NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Returning to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next ... an administrator on the computer, click Continue; otherwise, contact your administrator to see "Reinstalling Drivers and Utilities" on page 51). Scroll down the list to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers.
Setup and Quick Reference Guide
Page 52
... step 2. If not, go to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. otherwise, contact your Drivers and Utilities media. If it does not, start Windows Explorer, click your computer to restart the computer. 4 ... directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to the operating state that existed before you installed the new...
... step 2. If not, go to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. otherwise, contact your Drivers and Utilities media. If it does not, start Windows Explorer, click your computer to restart the computer. 4 ... directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to the operating state that existed before you installed the new...
Setup and Quick Reference Guide
Page 53
...click Computer. 2 Click Properties→ Device Manager. For drivers information, see the documentation that came with the device. 5 At the Welcome Dell System Owner screen, click Next. A message appears, stating that the Drivers and Utilities media is not required by your system window. ...6 Click the driver that are used by your computer. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver...
...click Computer. 2 Click Properties→ Device Manager. For drivers information, see the documentation that came with the device. 5 At the Welcome Dell System Owner screen, click Next. A message appears, stating that the Drivers and Utilities media is not required by your system window. ...6 Click the driver that are used by your computer. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver...
Setup and Quick Reference Guide
Page 54
... can restore your operating system in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. NOTE: Set your Dell™ computer to the Windows Classic view. Use System Restore as the first solution for the ...Windows Classic view. 54 Reinstalling Software 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. Use the media only if System Restore did not resolve your ...
... can restore your operating system in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. NOTE: Set your Dell™ computer to the Windows Classic view. Use System Restore as the first solution for the ...Windows Classic view. 54 Reinstalling Software 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. Use the media only if System Restore did not resolve your ...
Setup and Quick Reference Guide
Page 55
Reinstalling Software Undoing the Last System Restore NOTICE: Before you may appear. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your administrator to continue the desired action. 3 Click Next and ...(see "Undoing the Last System Restore" on the screen. otherwise, contact your 55 See "Returning to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If you are an administrator on page 51. Using the Operating System Media Before you Begin If you are considering reinstalling the...
Reinstalling Software Undoing the Last System Restore NOTICE: Before you may appear. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your administrator to continue the desired action. 3 Click Next and ...(see "Undoing the Last System Restore" on the screen. otherwise, contact your 55 See "Returning to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If you are an administrator on page 51. Using the Operating System Media Before you Begin If you are considering reinstalling the...
Setup and Quick Reference Guide
Page 56
... conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on the region from which you ordered your computer. After you ...reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer, or whether you must also reinstall the device...
... conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on the region from which you ordered your computer. After you ...reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer, or whether you must also reinstall the device...
Setup and Quick Reference Guide
Page 59
... Utilities media is a CD or DVD that may have shipped with your computer. • Drivers for technicians or experienced users. 59 Some features or media may be included on your media to provide last-minute updates about technical ... computer. Document/Media/Label Contents NOTE: Additional information may ship with your computer or advanced technicalreference material for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not be available in certain countries. ...
... Utilities media is a CD or DVD that may have shipped with your computer. • Drivers for technicians or experienced users. 59 Some features or media may be included on your media to provide last-minute updates about technical ... computer. Document/Media/Label Contents NOTE: Additional information may ship with your computer or advanced technicalreference material for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not be available in certain countries. ...
Setup and Quick Reference Guide
Page 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Setup and Quick Reference Guide
Page 72
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Setup and Quick Reference Guide
Page 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
Service Manual
Page 20
... extremely fragile. Follow the procedures in your computer. Press down on the hard drive at www.dell.com/regulatory_compliance. Back to install an operating system, drivers, and utilities on the new hard drive (see the Regulatory Compliance Homepage at the non-connector ... best practices information, see "Restoring Your Operating System" and "Reinstalling Drivers and Utilities" in "Before You Begin" on page 9. 2. CAUTION: If you need to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard Drive Replacing the Hard Drive CAUTION:...
... extremely fragile. Follow the procedures in your computer. Press down on the hard drive at www.dell.com/regulatory_compliance. Back to install an operating system, drivers, and utilities on the new hard drive (see the Regulatory Compliance Homepage at the non-connector ... best practices information, see "Restoring Your Operating System" and "Reinstalling Drivers and Utilities" in "Before You Begin" on page 9. 2. CAUTION: If you need to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard Drive Replacing the Hard Drive CAUTION:...
Service Manual
Page 21
... in place by aligning the hard drive connector with your computer). NOTICE: Use firm and even pressure to Contents Page Install the drivers and utilities for your computer, as needed (see "Protecting Against Electrostatic Discharge" in the safety instructions shipped with the system board connector...cage 2 hard drive NOTICE: When the hard drive is not in the computer, store it in a protective antistatic package (see "Reinstalling Drivers and Utilities" in your Setup Guide). Push down until it snaps into place. Install the operating system for storing or shipping the hard ...
... in place by aligning the hard drive connector with your computer). NOTICE: Use firm and even pressure to Contents Page Install the drivers and utilities for your computer, as needed (see "Protecting Against Electrostatic Discharge" in the safety instructions shipped with the system board connector...cage 2 hard drive NOTICE: When the hard drive is not in the computer, store it in a protective antistatic package (see "Reinstalling Drivers and Utilities" in your Setup Guide). Push down until it snaps into place. Install the operating system for storing or shipping the hard ...
Service Manual
Page 29
...antenna cable to the white triangle l the black antenna cable to the black triangle l the gray antenna cable to Contents Page Install the drivers and utilities for your Mini-Card compartment depends upon the type of display. 6. NOTE: If you are installing a communication card from ... in the protective mylar sleeve. 7. Replace the module cover (see the Dell Technology Guide. For more information, see the Dell Technology Guide. Slide the battery into the slot and press the other than Dell, you are installing. For more information, see Replacing the Module Cover) and...
...antenna cable to the white triangle l the black antenna cable to the black triangle l the gray antenna cable to Contents Page Install the drivers and utilities for your Mini-Card compartment depends upon the type of display. 6. NOTE: If you are installing a communication card from ... in the protective mylar sleeve. 7. Replace the module cover (see the Dell Technology Guide. For more information, see the Dell Technology Guide. Slide the battery into the slot and press the other than Dell, you are installing. For more information, see Replacing the Module Cover) and...