Setup and Quick Reference Guide
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Contents Error Messages 34 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 45 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using...
Contents Error Messages 34 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 45 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using...
Setup and Quick Reference Guide
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Specifications System Information (Continued) Vostro A100 Vostro A180 Interrupt levels 24 24 BIOS chip (NVRAM) 4 Mb 8 Mb NIC integrated network interface capable integrated network interface capable of 10/100 communication of 10/100 communication Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Vostro A100 533 MHz one 512 MB, 1 GB or 2 GB 512 MB 2 GB Vostro A180 667/800 MHz two 512 MB, 1 GB or 2 GB 512 MB 4 GB 20
Specifications System Information (Continued) Vostro A100 Vostro A180 Interrupt levels 24 24 BIOS chip (NVRAM) 4 Mb 8 Mb NIC integrated network interface capable integrated network interface capable of 10/100 communication of 10/100 communication Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Vostro A100 533 MHz one 512 MB, 1 GB or 2 GB 512 MB 2 GB Vostro A180 667/800 MHz two 512 MB, 1 GB or 2 GB 512 MB 4 GB 20
Setup and Quick Reference Guide
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Video Type: Integrated Discrete Audio Type Specifications Vostro A100 Vostro A180 Intel integrated video GMA 950 up to 256-MB video memory (shared) at total system memory of greater than 512 MB Intel Graphics Media Accelerator 3100 N/A optional PCI Express x16 graphics card (up to 25 W) Intel High Definition Audio 21
Video Type: Integrated Discrete Audio Type Specifications Vostro A100 Vostro A180 Intel integrated video GMA 950 up to 256-MB video memory (shared) at total system memory of greater than 512 MB Intel Graphics Media Accelerator 3100 N/A optional PCI Express x16 graphics card (up to 25 W) Intel High Definition Audio 21
Setup and Quick Reference Guide
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... you have identified a faulty module or reinstalled all modules without error. If the problem persists, contact Dell. 3 Possible system board failure Contact Dell. 32 Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum failure. Contact Dell. If available, install good memory of the same type into your computer see your Service Manual at support...
... you have identified a faulty module or reinstalled all modules without error. If the problem persists, contact Dell. 3 Possible system board failure Contact Dell. 32 Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum failure. Contact Dell. If available, install good memory of the same type into your computer see your Service Manual at support...
Setup and Quick Reference Guide
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... Description (repetitive short beeps) 4 RAM Read/Write failure 5 Real-time clock failure; Verify that the memory modules that no special memory module/memory connector placement requirements exist (see your Service Manual at support.dell.com). Possible battery failure or system board failure 6 Video BIOS Test Failure 7 CPU-cache test failure Suggested Remedy Troubleshooting Ensure...
... Description (repetitive short beeps) 4 RAM Read/Write failure 5 Real-time clock failure; Verify that the memory modules that no special memory module/memory connector placement requirements exist (see your Service Manual at support.dell.com). Possible battery failure or system board failure 6 Video BIOS Test Failure 7 CPU-cache test failure Suggested Remedy Troubleshooting Ensure...
Setup and Quick Reference Guide
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...A N D O R F I L U R E - D E C R E A S I N G A V A I L U R E - One or more memory modules may be faulty or improperly seated. Run the hard drive tests in the Dell Diagnostics (see the documentation for the operating system or the program that shipped with your computer. See your Service Manual at support.dell.com for more information. C D D R I V E C O N T R O L L E R F A I L A B L E M E M O... computer. The CD drive does not respond to the microprocessor has failed. If the problem persists, contact Dell (see "Contacting Dell" on page 42). 34 D I S K C : F A I L E D I N...
...A N D O R F I L U R E - D E C R E A S I N G A V A I L U R E - One or more memory modules may be faulty or improperly seated. Run the hard drive tests in the Dell Diagnostics (see the documentation for the operating system or the program that shipped with your computer. See your Service Manual at support.dell.com for more information. C D D R I V E C O N T R O L L E R F A I L A B L E M E M O... computer. The CD drive does not respond to the microprocessor has failed. If the problem persists, contact Dell (see "Contacting Dell" on page 42). 34 D I S K C : F A I L E D I N...
Setup and Quick Reference Guide
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... type. D R I V E N O T R E A D Y - Install a hard drive in the bay before it can continue. See your Service Manual at support.dell.com for example, Printer out of memory recorded in non-volatile memory (NVRAM) does not match the memory installed in filenames. A memory module may be loose. Then, shut down the computer, remove the hard drive (see "Contacting...
... type. D R I V E N O T R E A D Y - Install a hard drive in the bay before it can continue. See your Service Manual at support.dell.com for example, Printer out of memory recorded in non-volatile memory (NVRAM) does not match the memory installed in filenames. A memory module may be loose. Then, shut down the computer, remove the hard drive (see "Contacting...
Setup and Quick Reference Guide
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... drive (see your Service 36 Manual at support.dell.com), and boot the computer from the computer. D I S K D R I V E R E A D F A I L U R E - The operating system is trying to boot to occur after a memory module is most likely to nonbootable media, such ...as a floppy disk or CD. Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards, check the cable connection. H A R D - Then, shut...
... drive (see your Service 36 Manual at support.dell.com), and boot the computer from the computer. D I S K D R I V E R E A D F A I L U R E - The operating system is trying to boot to occur after a memory module is most likely to nonbootable media, such ...as a floppy disk or CD. Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards, check the cable connection. H A R D - Then, shut...
Setup and Quick Reference Guide
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..., check the cable connection. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). A memory module may be faulty or improperly seated. M E M O R Y A L L O C A T I L U R E - Reinstall the memory modules and, if necessary, replace them . Run the Keyboard Controller test in the Dell Diagnostics (see the software documentation. Restart the computer, and avoid touching...
..., check the cable connection. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). A memory module may be faulty or improperly seated. M E M O R Y A L L O C A T I L U R E - Reinstall the memory modules and, if necessary, replace them . Run the Keyboard Controller test in the Dell Diagnostics (see the software documentation. Restart the computer, and avoid touching...
Setup and Quick Reference Guide
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...Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . N O T I M E R T I C K I N - NOT ENOUGH MEMORY OR RESOURCES. Troubleshooting MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - A memory module may be corrupted. A memory... want to use. See your Service Manual at support.dell.com for more information. The operating system may be faulty or improperly seated. OPERATING SYSTEM NOT FOUND - MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING V ...
...Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . N O T I M E R T I C K I N - NOT ENOUGH MEMORY OR RESOURCES. Troubleshooting MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - A memory module may be corrupted. A memory... want to use. See your Service Manual at support.dell.com for more information. The operating system may be faulty or improperly seated. OPERATING SYSTEM NOT FOUND - MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING V ...
Setup and Quick Reference Guide
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... S YS T E M S E T U P P R O G R A M - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see the documentation for the Date and Time options. X:\ IS NOT ACCESSIBLE. The battery is not...
... S YS T E M S E T U P P R O G R A M - A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see the documentation for the Date and Time options. X:\ IS NOT ACCESSIBLE. The battery is not...
Setup and Quick Reference Guide
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...the same power strip 46 • Multiple power strips connected to ensure that your Service Manual at support.dell.com) to the same electrical outlet Memory Problems CAUTION: Before you are not using to the system board (see your computer is in this section,...; See the software documentation for minimum memory requirements. The computer is successfully communicating with your computer. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com). Some possible causes of the...
...the same power strip 46 • Multiple power strips connected to ensure that your Service Manual at support.dell.com) to the same electrical outlet Memory Problems CAUTION: Before you are not using to the system board (see your computer is in this section,...; See the software documentation for minimum memory requirements. The computer is successfully communicating with your computer. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com). Some possible causes of the...
Setup and Quick Reference Guide
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... is successfully communicating with your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Dell Diagnostics" on page 20. • Run the Dell Diagnostics (see your Service Manual at support.dell.com) to perform an operating system shutdown. For more information...ensure that your computer is supported by your computer, see "Memory" on page 42). The computer stops responding NOTICE: You may lose data if you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and...
... is successfully communicating with your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Dell Diagnostics" on page 20. • Run the Dell Diagnostics (see your Service Manual at support.dell.com) to perform an operating system shutdown. For more information...ensure that your computer is supported by your computer, see "Memory" on page 42). The computer stops responding NOTICE: You may lose data if you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and...
Setup and Quick Reference Guide
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memory troubleshooting, 46 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 56 media, 57 reinstalling, 59 System Restore, 54 Operating System media, 59 operating system product key, 61 P phone numbers, 69 power power light conditions, 45 troubleshooting, 45 problems restore to previous state, 54 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 42 safety information, 60 Index 73
memory troubleshooting, 46 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 56 media, 57 reinstalling, 59 System Restore, 54 Operating System media, 59 operating system product key, 61 P phone numbers, 69 power power light conditions, 45 troubleshooting, 45 problems restore to previous state, 54 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 42 safety information, 60 Index 73
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..., 19 audio, 21 connectors, 24 controls and lights, 26 drives, 23 environmental, 29 expansion bus, 22 memory, 20 physical, 28 74 specifications (continued) power, 28 processor, 19 system information, 19 video, 21 support, 63 contacting Dell, 69 online services, 64 regional, 64 technical support and customer service, 64 support information, 60 System...
..., 19 audio, 21 connectors, 24 controls and lights, 26 drives, 23 environmental, 29 expansion bus, 22 memory, 20 physical, 28 74 specifications (continued) power, 28 processor, 19 system information, 19 video, 21 support, 63 contacting Dell, 69 online services, 64 regional, 64 technical support and customer service, 64 support information, 60 System...
Setup and Quick Reference Guide
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...) error messages, 34 memory, 46 power, 45 power light conditions, 45 power lights, 31 program crashes, 47 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-49 tips, 45 U updates software and hardware, 49 W warranty information, 60 Windows License label, 61 Index Windows Vista Dell Factory Image Restore, 56...
...) error messages, 34 memory, 46 power, 45 power light conditions, 45 power lights, 31 program crashes, 47 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-49 tips, 45 U updates software and hardware, 49 W warranty information, 60 Windows License label, 61 Index Windows Vista Dell Factory Image Restore, 56...