Owner's Manual
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... in Windows XP 35 Standby Mode 35 Hibernate Mode 36 Power Options Properties 37 Power Management Options in Windows Vista . . . . 38 Standby Mode 39 Hibernate Mode 40 Power Plan Properties 40 Enabling SpeedStep™ Technology 41 About RAID Configurations 42 RAID Level 1 Configuration 42 Configuring Your Hard Drives for RAID 43 Configuring for... and Office Network 53 Connecting to a Network Adapter 53 Network Setup Wizard 54 Connecting to the Internet 55 Setting Up Your Internet Connection 56 3 Solving Problems 59 Troubleshooting Tips 59 Battery...
... in Windows XP 35 Standby Mode 35 Hibernate Mode 36 Power Options Properties 37 Power Management Options in Windows Vista . . . . 38 Standby Mode 39 Hibernate Mode 40 Power Plan Properties 40 Enabling SpeedStep™ Technology 41 About RAID Configurations 42 RAID Level 1 Configuration 42 Configuring Your Hard Drives for RAID 43 Configuring for... and Office Network 53 Connecting to a Network Adapter 53 Network Setup Wizard 54 Connecting to the Internet 55 Setting Up Your Internet Connection 56 3 Solving Problems 59 Troubleshooting Tips 59 Battery...
Owner's Manual
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Drive Problems 60 Optical drive problems 61 Hard drive problems 62 E-Mail, Modem, and Internet Problems 62 Error Messages 64 Keyboard Problems 66 Lockups and Software Problems 66 The computer does not start up 66 The computer stops responding 67 A program stops responding 67 A ...is designed for an earlier Microsoft® Windows® operating system . . . . . 68 A solid blue screen appears 68 Other software problems 69 Media Card Reader Problems 70 Memory Problems 71 Mouse Problems 72 Network Problems 73 Power Problems 74 Printer Problems 75 Scanner Problems 76 Contents 5
Drive Problems 60 Optical drive problems 61 Hard drive problems 62 E-Mail, Modem, and Internet Problems 62 Error Messages 64 Keyboard Problems 66 Lockups and Software Problems 66 The computer does not start up 66 The computer stops responding 67 A program stops responding 67 A ...is designed for an earlier Microsoft® Windows® operating system . . . . . 68 A solid blue screen appears 68 Other software problems 69 Media Card Reader Problems 70 Memory Problems 71 Mouse Problems 72 Network Problems 73 Power Problems 74 Printer Problems 75 Scanner Problems 76 Contents 5
Owner's Manual
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... 78 Video and Monitor Problems 79 If the screen is blank 79 If the screen is difficult to read 80 4 Troubleshooting Tools 81 Power Lights 81 Beep Codes 82 System Messages 84 Dell Diagnostics 86 When to Use the Dell Diagnostics 86 Starting the Dell Diagnostics From Your Hard ...Drive 86 Starting the Dell Diagnostics From the Drivers and Utilities Media 87 Dell Diagnostics Main Menu 87 Drivers ...
... 78 Video and Monitor Problems 79 If the screen is blank 79 If the screen is difficult to read 80 4 Troubleshooting Tools 81 Power Lights 81 Beep Codes 82 System Messages 84 Dell Diagnostics 86 When to Use the Dell Diagnostics 86 Starting the Dell Diagnostics From Your Hard ...Drive 86 Starting the Dell Diagnostics From the Drivers and Utilities Media 87 Dell Diagnostics Main Menu 87 Drivers ...
Owner's Manual
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... periods of the standard Windows schemes installed on your computer, choose a scheme from batteries for each scheme appear in the Power Options Properties window. To avoid this problem, always set the hard drive to time-out before the hard drive. If your computer is a portable computer and you... set the monitor to run your computer from the Power schemes drop-down menu displays the following schemes: • Always On (default) -...
... periods of the standard Windows schemes installed on your computer, choose a scheme from batteries for each scheme appear in the Power Options Properties window. To avoid this problem, always set the hard drive to time-out before the hard drive. If your computer is a portable computer and you... set the monitor to run your computer from the Power schemes drop-down menu displays the following schemes: • Always On (default) -...
Owner's Manual
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...dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. Problems writing to the CD/DVD-RW. See "Power Management Options in Windows XP" on page 35 or search for information on page 77. Try closing all ...CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - If the stream is interrupted, an error occurs. See "Sound and Speaker Problems" on power management modes Solving Problems 61 Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in Windows Help and Support...
...dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. Problems writing to the CD/DVD-RW. See "Power Management Options in Windows XP" on page 35 or search for information on page 77. Try closing all ...CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - If the stream is interrupted, an error occurs. See "Sound and Speaker Problems" on power management modes Solving Problems 61 Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in Windows Help and Support...
Owner's Manual
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... keyboard extension cables and connect the keyboard directly to the computer, and try using the keyboard. See "System Setup" on page 93. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. TE S T T H E K E Y B O A R D - ENSURE THAT THE USB... computer. • Check the cable connector for bent or broken pins and for damaged or frayed cables. CHECK THE KEYBOARD CABLE - • Ensure that the power cable is firmly connected to the electrical outlet. 66 Solving...
... keyboard extension cables and connect the keyboard directly to the computer, and try using the keyboard. See "System Setup" on page 93. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. TE S T T H E K E Y B O A R D - ENSURE THAT THE USB... computer. • Check the cable connector for bent or broken pins and for damaged or frayed cables. CHECK THE KEYBOARD CABLE - • Ensure that the power cable is firmly connected to the electrical outlet. 66 Solving...
Owner's Manual
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Then restart your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. A program crashes repeatedly NOTE: Software usually includes installation instructions in its ...CD. TU R N T H E C O M P U T E R O F F - A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. Solving Problems 67 If necessary, uninstall and then reinstall the program. The computer stops responding NOTICE: You might lose data if you are unable to perform an...
Then restart your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. A program crashes repeatedly NOTE: Software usually includes installation instructions in its ...CD. TU R N T H E C O M P U T E R O F F - A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. Solving Problems 67 If necessary, uninstall and then reinstall the program. The computer stops responding NOTICE: You might lose data if you are unable to perform an...
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... turns off. If you are unable to get a response by pressing a key on your keyboard or moving your computer. 68 Solving Problems Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TU R N T H E C O M P U T E R O F F - Windows...
... turns off. If you are unable to get a response by pressing a key on your keyboard or moving your computer. 68 Solving Problems Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears TU R N T H E C O M P U T E R O F F - Windows...
Owner's Manual
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... electrical outlet is working by testing it with another device, such as a lamp. The computer is not receiving power. • Reseat the power cable into an electrical outlet and that the power strip is turned on. I F T H E P O W E R L I G H T I N G B L U E - Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • If the computer is...
... electrical outlet is working by testing it with another device, such as a lamp. The computer is not receiving power. • Reseat the power cable into an electrical outlet and that the power strip is turned on. I F T H E P O W E R L I G H T I N G B L U E - Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • If the computer is...
Owner's Manual
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... printer, contact the printer's manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - Solving Problems 75 Some possible causes of the procedures in this section, follow the safety instructions in the Product Information Guide. E L I M I N A T E I O N - Ensure that the printer cables are... See the printer documentation for cable connection information. • Ensure that the electrical outlet is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see...
... printer, contact the printer's manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - Solving Problems 75 Some possible causes of the procedures in this section, follow the safety instructions in the Product Information Guide. E L I M I N A T E I O N - Ensure that the printer cables are... See the printer documentation for cable connection information. • Ensure that the electrical outlet is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see...
Owner's Manual
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... E D I A G N O S T I C L I C A L O U T L E T - If the power light is lit or blinking, the monitor has power. TE S T T H E E L E C T R I G H T S - Solving Problems 79 If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the electrical outlet is normal for... follow the safety instructions in the Product Information Guide. Video and Monitor Problems CAUTION: Before you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to have missing pins.) C H E C K T H ...
... E D I A G N O S T I C L I C A L O U T L E T - If the power light is lit or blinking, the monitor has power. TE S T T H E E L E C T R I G H T S - Solving Problems 79 If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the electrical outlet is normal for... follow the safety instructions in the Product Information Guide. Video and Monitor Problems CAUTION: Before you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to have missing pins.) C H E C K T H ...
Owner's Manual
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...Board Components" on page 116). • If the power light is receiving electrical power, a device might emit a series of beeps during startup: 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell Diagnostics" on page 116). - Remove and then reinstall... Tools Ensure that the computer encountered a possible motherboard failure. Beep Codes Your computer might be a power problem or an internal device malfunction. - • If the power light is blinking amber, the computer is steady amber, there may be malfunctioning or incorrectly installed. -
...Board Components" on page 116). • If the power light is receiving electrical power, a device might emit a series of beeps during startup: 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell Diagnostics" on page 116). - Remove and then reinstall... Tools Ensure that the computer encountered a possible motherboard failure. Beep Codes Your computer might be a power problem or an internal device malfunction. - • If the power light is blinking amber, the computer is steady amber, there may be malfunctioning or incorrectly installed. -
Owner's Manual
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... floppy disk is correct. U S B O V E R C U R R E N T E R R O R - Use external power source for assistance. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. No bootable partition on the system board... "Entering System Setup" on page 187 for the USB device. NOTICE - This feature can be malfunctioning or motherboard failure. N O N - Troubleshooting Tools 85 DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O T I M E R T I C K I S K E T T E - N O...PROBLEM. - S.M.A.R.T error or possible hard drive failure.
... floppy disk is correct. U S B O V E R C U R R E N T E R R O R - Use external power source for assistance. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. No bootable partition on the system board... "Entering System Setup" on page 187 for the USB device. NOTICE - This feature can be malfunctioning or motherboard failure. N O N - Troubleshooting Tools 85 DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. N O T I M E R T I C K I S K E T T E - N O...PROBLEM. - S.M.A.R.T error or possible hard drive failure.
Owner's Manual
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... activity light (on state amber light - off (no light) - The blinking amber indicates a problem with the system board. Connectors Front panel USB Front panel audio HDA header Processor Memory Power 12V Power two 10-pin connectors one 10-pin connector one 775-pin connector four 240-pin connectors one 4-...computer is reading data from or writing data to the network. Blinking blue in sleep state; This could be a system board or a power supply problem (see "Power Problems" on page 74). A good connection exists between the integrated network adapter) network and the computer.
... activity light (on state amber light - off (no light) - The blinking amber indicates a problem with the system board. Connectors Front panel USB Front panel audio HDA header Processor Memory Power 12V Power two 10-pin connectors one 10-pin connector one 775-pin connector four 240-pin connectors one 4-...computer is reading data from or writing data to the network. Blinking blue in sleep state; This could be a system board or a power supply problem (see "Power Problems" on page 74). A good connection exists between the integrated network adapter) network and the computer.
Owner's Manual
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... operating system to create an image. Pixels are detected during POST, the computer continues the start-up and down your computer. power-on the major computer components, such as memory, hard drives, and video. Some common implementations of providing data redundancy. Any ...part of pixels up . Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware product. If no problems are arranged in RAM is referred to 4 GB/sec. pre-boot execution environment - A computer chip that boosts the data transfer rate...
... operating system to create an image. Pixels are detected during POST, the computer continues the start-up and down your computer. power-on the major computer components, such as memory, hard drives, and video. Some common implementations of providing data redundancy. Any ...part of pixels up . Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware product. If no problems are arranged in RAM is referred to 4 GB/sec. pre-boot execution environment - A computer chip that boosts the data transfer rate...
Owner's Manual
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..., and scanners. RFI - Some programs essential to the operation of rotations that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - The number of your computer reside in a directory and the system administrator has assigned rights only to the original SCSI parallel ...infrared and light. A file can be used to connect devices to 100,000 MHz. Radio frequencies are at which your computer. Battery-powered clock on the SCSI controller bus. 200 Glossary A faster, serial version of 10 kHz to a computer, such as its contents after...
..., and scanners. RFI - Some programs essential to the operation of rotations that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - The number of your computer reside in a directory and the system administrator has assigned rights only to the original SCSI parallel ...infrared and light. A file can be used to connect devices to 100,000 MHz. Radio frequencies are at which your computer. Battery-powered clock on the SCSI controller bus. 200 Glossary A faster, serial version of 10 kHz to a computer, such as its contents after...
Owner's Manual
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... options, advanced, 41 options, schemes, 37 plan, 40 problems, 74 standby mode, 35, 39 power light conditions, 74 power options properties, 37 Power Plan Properties, 40 printer cable, 24 connecting, 24 problems, 75 setting up, 24 USB, 24 problems battery, 59 beep codes, 82 210 Index modem problems, 62 monitor blank, 79 clone mode, 35 connect DVI...
... options, advanced, 41 options, schemes, 37 plan, 40 problems, 74 standby mode, 35, 39 power light conditions, 74 power options properties, 37 Power Plan Properties, 40 printer cable, 24 connecting, 24 problems, 75 setting up, 24 USB, 24 problems battery, 59 beep codes, 82 210 Index modem problems, 62 monitor blank, 79 clone mode, 35 connect DVI...
Owner's Manual
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... Dell Diagnostics, 86 drives, 60 DVD drive, 61 e-mail, 62 error messages, 64 general, 66 hard drive, 62 Internet, 62 keyboard, 66 Media Card Reader, 70 memory, 71 modem, 62 monitor is blank, 79 monitor is hard to read, 80 mouse, 72 network, 73 optical drive, 61 power, 74 power light... conditions, 74 printer, 75 program crashes, 67 program stops responding, 67 programs and Windows compatibility, 68 restore to previous state, 94 scanner, 76 screen is blank, 79 screen is hard to read, 80 software, 67-69 problems (continued) sound and speakers, 77...
... Dell Diagnostics, 86 drives, 60 DVD drive, 61 e-mail, 62 error messages, 64 general, 66 hard drive, 62 Internet, 62 keyboard, 66 Media Card Reader, 70 memory, 71 modem, 62 monitor is blank, 79 monitor is hard to read, 80 mouse, 72 network, 73 optical drive, 61 power, 74 power light... conditions, 74 printer, 75 program crashes, 67 program stops responding, 67 programs and Windows compatibility, 68 restore to previous state, 94 scanner, 76 screen is blank, 79 screen is hard to read, 80 software, 67-69 problems (continued) sound and speakers, 77...
Owner's Manual
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...77 speaker problems, 77 volume, 77 specifications audio, 170 computer information, 169 connectors, 171 controls and lights, 172 drives, 171 environmental, 173 expansion bus, 170 memory, 169 physical, 173 power, 173 processor, 169 technical, 169 video, 170 standby mode, 35, 39 Starting the Dell Diagnostics From... the Drivers and Utilities CD, 87 Starting the Dell Diagnostics From Your Hard Drive, 86 support contacting Dell, 187 policy, 184 support website, ...
...77 speaker problems, 77 volume, 77 specifications audio, 170 computer information, 169 connectors, 171 controls and lights, 172 drives, 171 environmental, 173 expansion bus, 170 memory, 169 physical, 173 power, 173 processor, 169 technical, 169 video, 170 standby mode, 35, 39 Starting the Dell Diagnostics From... the Drivers and Utilities CD, 87 Starting the Dell Diagnostics From Your Hard Drive, 86 support contacting Dell, 187 policy, 184 support website, ...