Setup and Quick Reference Guide
Page 4
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
Page 43
...NOTE: If you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on your computer and try again. Start the Dell Diagnostics from your hard drive or from the start the Dell Diagnostics from the diagnostics utility partition on the...a screen image, see a message stating that is optional and may not ship with your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 43 NOTE: The Drivers and Utilities media is known to start menu and press . NOTE: If you wait too long and the operating ...
...NOTE: If you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on your computer and try again. Start the Dell Diagnostics from your hard drive or from the start the Dell Diagnostics from the diagnostics utility partition on the...a screen image, see a message stating that is optional and may not ship with your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 43 NOTE: The Drivers and Utilities media is known to start menu and press . NOTE: If you wait too long and the operating ...
Setup and Quick Reference Guide
Page 44
...in a program, see the Microsoft® Windows® desktop; On the next start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the device is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test...troubleshooting your computer: • If you want to wait until you set your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in this document were written for one ...
...in a program, see the Microsoft® Windows® desktop; On the next start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that the device is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test...troubleshooting your computer: • If you want to wait until you set your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in this document were written for one ...
Setup and Quick Reference Guide
Page 48
... THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A solid blue screen appears... the operating system installed on your computer. • Ensure that your computer. See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your ...
... THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A solid blue screen appears... the operating system installed on your computer. • Ensure that your computer. See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your ...
Setup and Quick Reference Guide
Page 51
... point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has...
... point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has...
Setup and Quick Reference Guide
Page 52
...that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the ...8594; Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→...
...that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the ...8594; Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→...
Setup and Quick Reference Guide
Page 53
... the device for the new hardware might not be displayed. The drivers that came installed in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. A message stating that the Resource media is not...
... the device for the new hardware might not be displayed. The drivers that came installed in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. A message stating that the Resource media is not...
Setup and Quick Reference Guide
Page 54
... Windows Classic view. 54 Reinstalling Software NOTE: Set your Dell™ computer to your computer are completely reversible. Restoring Your Operating System You can use it was in when you previously copied the driver files. 7 When the name of the appropriate driver appears...your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your operating system. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you ...
... Windows Classic view. 54 Reinstalling Software NOTE: Set your Dell™ computer to your computer are completely reversible. Restoring Your Operating System You can use it was in when you previously copied the driver files. 7 When the name of the appropriate driver appears...your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your operating system. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you ...
Setup and Quick Reference Guide
Page 56
...permanently deleted from the hard drive. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. These options restore your hard drive to the operating state it was... Image Restore may not be available in when you received your computer. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. regardless of free hard-disk space available, System Restore is unchecked. Any programs or files added since you ...
...permanently deleted from the hard drive. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. These options restore your hard drive to the operating state it was... Image Restore may not be available in when you received your computer. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. regardless of free hard-disk space available, System Restore is unchecked. Any programs or files added since you ...
Setup and Quick Reference Guide
Page 59
...Dell Factory Image Restore. The restore process begins and may need to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to the factory condition, then click Next. To access the command prompt, type administrator in before you want to proceed with a newly installed driver, first try using Windows Device Driver... system software to confirm that you installed the new device driver. Reinstalling Software 59 If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. The Confirm...
...Dell Factory Image Restore. The restore process begins and may need to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to the factory condition, then click Next. To access the command prompt, type administrator in before you want to proceed with a newly installed driver, first try using Windows Device Driver... system software to confirm that you installed the new device driver. Reinstalling Software 59 If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. The Confirm...
Setup and Quick Reference Guide
Page 60
.... 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you see the Microsoft® Windows® desktop; then, shut down your computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the...
.... 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you see the Microsoft® Windows® desktop; then, shut down your computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the...
Setup and Quick Reference Guide
Page 72
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
Page 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
Page 49
...Solving Problems, and then run the Dell Diagnostics before contacting Dell for instructions. Windows XP: 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer.... Press any questions that came with your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. resolve the incompatibility. ® Windows Vista : 1. NOTE: If the computer is optional and may not ...
...Solving Problems, and then run the Dell Diagnostics before contacting Dell for instructions. Windows XP: 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer.... Press any questions that came with your Drivers and Utilities media (see the Dell™ Technology Guide on your computer. resolve the incompatibility. ® Windows Vista : 1. NOTE: If the computer is optional and may not ...
Service Manual
Page 50
...is held down - Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Remove the Drivers and Utilities media from your Drivers and Utilities media (see Dell Diagnostics Main Menu). Insert the Drivers and Utilities media into the optical drive. 2. When the DELL logo appears, press immediately. Press any ... From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the mouse, or press and then , to select the test you want to run (see the Microsoft Windows desktop, then shut down any key to return to wait until you wait too...
...is held down - Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Remove the Drivers and Utilities media from your Drivers and Utilities media (see Dell Diagnostics Main Menu). Insert the Drivers and Utilities media into the optical drive. 2. When the DELL logo appears, press immediately. Press any ... From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the mouse, or press and then , to select the test you want to run (see the Microsoft Windows desktop, then shut down any key to return to wait until you wait too...
Service Manual
Page 55
Press simultaneously to select the program that the device drivers do not conflict with this version of Windows. 2. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system ...3. Click End Task. Check the software documentation - Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - Follow the instructions on the screen. Click Start® All Programs® Accessories® Program...
Press simultaneously to select the program that the device drivers do not conflict with this version of Windows. 2. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system ...3. Click End Task. Check the software documentation - Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - Follow the instructions on the screen. Click Start® All Programs® Accessories® Program...