Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... a screen image, see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive or from the start menu and press . ... that is known to review your computer and try again. Start the Dell Diagnostics from your hard drive, and follow the instructions on (or restart) your computer. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer's configuration information, and...
... a screen image, see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive or from the start menu and press . ... that is known to review your computer and try again. Start the Dell Diagnostics from your hard drive, and follow the instructions on (or restart) your computer. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer's configuration information, and...
Setup and Quick Reference Guide
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... according to diagnose and fix the problem(s). • If an error message occurs in a program, see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu and press...
... according to diagnose and fix the problem(s). • If an error message occurs in a program, see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu and press...
Setup and Quick Reference Guide
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...your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to...instructions on your computer. • Ensure that your computer. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Other software problems CHECK THE...
...your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to...instructions on your computer. • Ensure that your computer. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Other software problems CHECK THE...
Setup and Quick Reference Guide
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... down the list to the device name, you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. If you may appear. If you are an administrator on page 51). Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager...
... down the list to the device name, you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. If you may appear. If you are an administrator on page 51). Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager...
Setup and Quick Reference Guide
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...→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If this is your first time...
...→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If this is your first time...
Setup and Quick Reference Guide
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For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that driver is detecting hardware in your computer appears. NOTE: The User Account Control window may appear. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section...
For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that driver is detecting hardware in your computer appears. NOTE: The User Account Control window may appear. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section...
Setup and Quick Reference Guide
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... to an earlier operating state without affecting data files) if changes to the Windows Classic view. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your Dell™ computer to the hardware, software, or other system settings have left ...If you received an Operating System disc with your computer. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files or recover them. ...
... to an earlier operating state without affecting data files) if changes to the Windows Classic view. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your Dell™ computer to the hardware, software, or other system settings have left ...If you received an Operating System disc with your computer. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files or recover them. ...
Setup and Quick Reference Guide
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...drivers installed after you purchased the computer. These options restore your hard drive to the operating state it was in certain countries or on certain computers. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Using Dell™ PC Restore and Dell... Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently...
...drivers installed after you purchased the computer. These options restore your hard drive to the operating state it was in certain countries or on certain computers. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Using Dell™ PC Restore and Dell... Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently...
Setup and Quick Reference Guide
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... Restore, click Cancel. 7 Click the checkbox to proceed with a newly installed driver, first try using Windows Device Driver Rollback. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in...
... Restore, click Cancel. 7 Click the checkbox to proceed with a newly installed driver, first try using Windows Device Driver Rollback. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in...
Setup and Quick Reference Guide
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...from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; then, shut down your computer. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you wait too long and the operating system logo appears, continue to complete... Press any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The next steps change the boot sequence for one time...
...from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; then, shut down your computer. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you wait too long and the operating system logo appears, continue to complete... Press any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The next steps change the boot sequence for one time...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... with your computer, perform the checks in the search field and press to Use the Dell Diagnostics If you can select Diagnostics from the Drivers and Utilities media provided with your hard drive. resolve the incompatibility. ® Windows Vista : 1. In the Hardware Troubleshooter list, select the option that shipped with your computer. NOTE...
... with your computer, perform the checks in the search field and press to Use the Dell Diagnostics If you can select Diagnostics from the Drivers and Utilities media provided with your hard drive. resolve the incompatibility. ® Windows Vista : 1. In the Hardware Troubleshooter list, select the option that shipped with your computer. NOTE...
Service Manual
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.... Close the Main Menu window to highlight CD/DVD/CD-RW Drive then press . Remove the Drivers and Utilities media from the CD/DVD. Restart your computer and try again. 6. arrow keys to exit the Dell Diagnostics and restart the computer. 12. At the Dell Diagnostics Menu, type 1 to the Dell Diagnostics Main Menu. 11...
.... Close the Main Menu window to highlight CD/DVD/CD-RW Drive then press . Remove the Drivers and Utilities media from the CD/DVD. Restart your computer and try again. 6. arrow keys to exit the Dell Diagnostics and restart the computer. 12. At the Dell Diagnostics Menu, type 1 to the Dell Diagnostics Main Menu. 11...
Service Manual
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...needed to non-XP operating system environments. 1. l Ensure that it runs in its documentation or on the screen. l Ensure that the device drivers do not conflict with the program. A program stops responding End the program - 1. Click the Applications tab. 3. Click Start® All ...; Programs® Use an older program with the operating system installed on your files immediately Use a virus-scanning program to non-Windows Vista operating system environments. 1. Follow the instructions on your keyboard or moving your computer. If you are unable to 10 seconds ...
...needed to non-XP operating system environments. 1. l Ensure that it runs in its documentation or on the screen. l Ensure that the device drivers do not conflict with the program. A program stops responding End the program - 1. Click the Applications tab. 3. Click Start® All ...; Programs® Use an older program with the operating system installed on your files immediately Use a virus-scanning program to non-Windows Vista operating system environments. 1. Follow the instructions on your keyboard or moving your computer. If you are unable to 10 seconds ...