Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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.... 1 Ensure that the computer is connected to an electrical outlet that you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your hard drive or from your computer...
.... 1 Ensure that the computer is connected to an electrical outlet that you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your hard drive or from your computer...
Setup and Quick Reference Guide
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NOTE: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Solving Problems Follow these tips when troubleshooting your computer: • If you added or ...error message occurs in this document were written for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Dell computer to the Windows Classic view. 44 Troubleshooting NOTE: If you wait too long and the operating ...
NOTE: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Solving Problems Follow these tips when troubleshooting your computer: • If you added or ...error message occurs in this document were written for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Dell computer to the Windows Classic view. 44 Troubleshooting NOTE: If you wait too long and the operating ...
Setup and Quick Reference Guide
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...information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the program. •... to 10 seconds (until the computer turns off), and then restart your computer. Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the ...
...information. • Ensure that the program is installed and configured properly. • Verify that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the program. •... to 10 seconds (until the computer turns off), and then restart your computer. Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the ...
Setup and Quick Reference Guide
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..., update the driver. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 51 If you may appear. If an exclamation point is the source of your computer might not work correctly. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and...
..., update the driver. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 51 If you may appear. If an exclamation point is the source of your computer might not work correctly. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and...
Setup and Quick Reference Guide
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...→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the...
...→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the...
Setup and Quick Reference Guide
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... hard drive as described in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type ... window appears, remove the Drivers and Utilities media and click Finish to reinstall and follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers ...
... hard drive as described in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type ... window appears, remove the Drivers and Utilities media and click Finish to reinstall and follow the instructions on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers ...
Setup and Quick Reference Guide
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...Windows default view, so they may not apply if you received the computer. 6 Click Browse and browse to the location to which allows you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files or recover them. Use Dell PC Restore or Dell...operating system problem. Restoring Your Operating System You can use it was in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to restore your operating system. NOTE: Set your computer to an earlier operating state without affecting ...
...Windows default view, so they may not apply if you received the computer. 6 Click Browse and browse to the location to which allows you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files or recover them. Use Dell PC Restore or Dell...operating system problem. Restoring Your Operating System You can use it was in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to restore your operating system. NOTE: Set your computer to an earlier operating state without affecting ...
Setup and Quick Reference Guide
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...drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. These options restore your computer. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Using Dell™ PC Restore and Dell... in certain countries or on . If possible, back up the data before using these options. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. regardless of free hard-disk space...
...drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. These options restore your computer. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. Using Dell™ PC Restore and Dell... in certain countries or on . If possible, back up the data before using these options. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. regardless of free hard-disk space...
Setup and Quick Reference Guide
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...begins and may need to complete. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTE: Depending upon your primary hard ... command prompt, type administrator in before you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. The Dell Factory Image Restore welcome screen appears. 6 Click Next. 3 Select a keyboard layout and...
...begins and may need to complete. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTE: Depending upon your primary hard ... command prompt, type administrator in before you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. The Dell Factory Image Restore welcome screen appears. 6 Click Next. 3 Select a keyboard layout and...
Setup and Quick Reference Guide
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...too long and the operating system logo appears, continue to load any required drivers. then, shut down your computer. When the DELL logo appears, press immediately. Depending on the screen to complete. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete the installation... and try again. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open...
...too long and the operating system logo appears, continue to load any required drivers. then, shut down your computer. When the DELL logo appears, press immediately. Depending on the screen to complete. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete the installation... and try again. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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...want to start the search. 3. Press any of your computer. NOTE: If you begin any key to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer. Type hardware troubleshooter in the search field and press to a docking device (docked...diagnostic utility partition and run the Dell Diagnostics from the one-time boot menu at support.dell.com. Click Start® Help and Support. 2. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Click the Windows Vista start the search. 3. ...
...want to start the search. 3. Press any of your computer. NOTE: If you begin any key to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer. Type hardware troubleshooter in the search field and press to a docking device (docked...diagnostic utility partition and run the Dell Diagnostics from the one-time boot menu at support.dell.com. Click Start® Help and Support. 2. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Click the Windows Vista start the search. 3. ...
Service Manual
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..., which can take up to thirty minutes or more to confirm that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down any key to return to the previous menu. 5. After all tests have completed, close the test...
..., which can take up to thirty minutes or more to confirm that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down any key to return to the previous menu. 5. After all tests have completed, close the test...
Service Manual
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... is designed for troubleshooting information - Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that your computer meets the minimum hardware requirements needed to access the...program to 10 seconds (until the computer turns off - l Ensure that the device drivers do not conflict with the operating system installed on a floppy disk, CD, or DVD. Windows XP: The Program Compatibility Wizard configures a program so that it runs in its ...
... is designed for troubleshooting information - Other software problems Check the software documentation or contact the software manufacturer for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that your computer meets the minimum hardware requirements needed to access the...program to 10 seconds (until the computer turns off - l Ensure that the device drivers do not conflict with the operating system installed on a floppy disk, CD, or DVD. Windows XP: The Program Compatibility Wizard configures a program so that it runs in its ...