Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... hibernate mode or shut down the computer. The time or date stored in the Dell Diagnostics (see your computer to an electrical outlet to restore the data by entering the system setup program, then immediately exit the program (see "Dell Diagnostics" on page 69). T H E D E V I C E I S N O T R E A D Y - Replace the battery, or connect the computer to Use...
... hibernate mode or shut down the computer. The time or date stored in the Dell Diagnostics (see your computer to an electrical outlet to restore the data by entering the system setup program, then immediately exit the program (see "Dell Diagnostics" on page 69). T H E D E V I C E I S N O T R E A D Y - Replace the battery, or connect the computer to Use...
Setup and Quick Reference Guide
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... starts, follow the prompts on the computer, click Continue; Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With... screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. If not, go to step 2. otherwise, contact your...
... starts, follow the prompts on the computer, click Continue; Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With... screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. If not, go to step 2. otherwise, contact your...
Setup and Quick Reference Guide
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...files) if changes to the hardware, software, or other system settings have left the computer in this document were written for restoring your Dell™ computer to the Windows Classic view. 54 Reinstalling Software However, using the Operating System disc also deletes all data on... the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. System Restore does not monitor your computer are completely reversible. Any changes that System Restore makes to your data files or recover them...
...files) if changes to the hardware, software, or other system settings have left the computer in this document were written for restoring your Dell™ computer to the Windows Classic view. 54 Reinstalling Software However, using the Operating System disc also deletes all data on... the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. System Restore does not monitor your computer are completely reversible. Any changes that System Restore makes to your data files or recover them...
Setup and Quick Reference Guide
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...Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to continue the desired action. 3 Click Next and follow the ... All Programs→ Accessories→ System Tools→ System Restore. 2 Click Undo my last restoration and click Next. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . Undoing the Last System Restore NOTICE: Before you may appear. NOTE: The User Account...
...Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to continue the desired action. 3 Click Next and follow the ... All Programs→ Accessories→ System Tools→ System Restore. 2 Click Undo my last restoration and click Next. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . Undoing the Last System Restore NOTICE: Before you may appear. NOTE: The User Account...
Setup and Quick Reference Guide
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... files-are permanently deleted from the hard drive. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. regardless of free...
... files-are permanently deleted from the hard drive. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. regardless of free...
Setup and Quick Reference Guide
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.... 7 After the computer restarts, click OK. Reinstalling Software 57 Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . 6 Click Next. The computer restarts. Because the computer is restored to restart the computer. NOTICE: If you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing...
.... 7 After the computer restarts, click OK. Reinstalling Software 57 Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . 6 Click Next. The computer restarts. Because the computer is restored to restart the computer. NOTICE: If you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing...
Setup and Quick Reference Guide
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...and verify that the additional disk space is no partition to delete. 4 Click OK to remove the PC Restore partition on as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If the partition for Free Space. 7 ...Click Finish to close the PC Restore Removal window and restart the computer. Click Quit; Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your hard drive to the operating state it was not found...
...and verify that the additional disk space is no partition to delete. 4 Click OK to remove the PC Restore partition on as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If the partition for Free Space. 7 ...Click Finish to close the PC Restore Removal window and restart the computer. Click Quit; Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your hard drive to the operating state it was not found...
Setup and Quick Reference Guide
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... 4 To access the recovery options, log on your primary hard drive. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may need to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you do not want to... restart the computer. See "Returning to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Using the Operating System Media Before you Begin If you installed the new device driver. To access the command prompt, type administrator...
... 4 To access the recovery options, log on your primary hard drive. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may need to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you do not want to... restart the computer. See "Returning to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Using the Operating System Media Before you Begin If you installed the new device driver. To access the command prompt, type administrator...
Setup and Quick Reference Guide
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... Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep codes, 35 F Factory Image Restore, 56, 58 Files and Settings Transfer Wizard, 19 H hardware beep codes, 35 Dell Diagnostics, 42 I Internet connection about, 17 options, 17 setting up, 18 M memory...
... Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep codes, 35 F Factory Image Restore, 56, 58 Files and Settings Transfer Wizard, 19 H hardware beep codes, 35 Dell Diagnostics, 42 I Internet connection about, 17 options, 17 setting up, 18 M memory...
Setup and Quick Reference Guide
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..., 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes...
..., 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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...® Control Panel® Programs® Programs and Features. 2. If so, run the program that shipped with your computer. Contact Dell Support. This message may not apply if you added or removed a part before the problem started, review the installation procedures and ensure ... of the procedures in this section, follow the safety instructions that you want to use first. Replace the battery only with your Dell computer to restore computer resources. Ensure that the part is not listed, perform a full scan with the same or equivalent type recommended by the manufacturer...
...® Control Panel® Programs® Programs and Features. 2. If so, run the program that shipped with your computer. Contact Dell Support. This message may not apply if you added or removed a part before the problem started, review the installation procedures and ensure ... of the procedures in this section, follow the safety instructions that you want to use first. Replace the battery only with your Dell computer to restore computer resources. Ensure that the part is not listed, perform a full scan with the same or equivalent type recommended by the manufacturer...