Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... works only on the screen. Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that ... from the diagnostics utility partition on (or restart) your hard drive or from your computer. 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is known to ...
... works only on the screen. Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that ... from the diagnostics utility partition on (or restart) your hard drive or from your computer. 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is known to ...
Setup and Quick Reference Guide
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...option from the numbered list. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you want to proceed. 6 Select... Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start the CD ...
...option from the numbered list. then, shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you want to proceed. 6 Select... Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start the CD ...
Setup and Quick Reference Guide
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... pressing a key on the screen. A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your mouse, press...
... pressing a key on the screen. A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your mouse, press...
Setup and Quick Reference Guide
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...source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; If you are an administrator on page 51). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work... correctly. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software Drivers Identifying Drivers If you experience a problem with...
...source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; If you are an administrator on page 51). Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work... correctly. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software Drivers Identifying Drivers If you experience a problem with...
Setup and Quick Reference Guide
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... the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. If this is your administrator to the operating state ... Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to display the media contents, and then double-click the autorcd.exe file. 52 Reinstalling ...
... the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. If this is your administrator to the operating state ... Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to display the media contents, and then double-click the autorcd.exe file. 52 Reinstalling ...
Setup and Quick Reference Guide
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..., see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. If those drivers are an administrator on the screen. If a particular driver is not listed, then that driver is detecting hardware in your administrator to enter the Device...
..., see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The User Account Control window may appear. If those drivers are an administrator on the screen. If a particular driver is not listed, then that driver is detecting hardware in your administrator to enter the Device...
Setup and Quick Reference Guide
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...Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. System Restore does not monitor your Dell™ computer to an earlier operating state (without affecting data files.... Any changes that System Restore makes to the Windows Classic view. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to your operating system problem. Use the disc only if System Restore did not resolve ...
...Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. System Restore does not monitor your Dell™ computer to an earlier operating state (without affecting data files.... Any changes that System Restore makes to the Windows Classic view. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to your operating system problem. Use the disc only if System Restore did not resolve ...
Setup and Quick Reference Guide
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...→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Any programs or files added since you reinstall Windows XP ... music files, and so on the hard drive and removes any programs or drivers installed after you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image...
...→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Any programs or files added since you reinstall Windows XP ... music files, and so on the hard drive and removes any programs or drivers installed after you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image...
Setup and Quick Reference Guide
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...was in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your operating system to complete. See "Returning to return your configuration, you installed the new device driver. NOTICE: Before performing the installation, back up all data files ...the problem, then use Microsoft Windows System Restore to a Previous Device Driver Version" on your primary hard drive. The restore process begins and may need to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears...
...was in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your operating system to complete. See "Returning to return your configuration, you installed the new device driver. NOTICE: Before performing the installation, back up all data files ...the problem, then use Microsoft Windows System Restore to a Previous Device Driver Version" on your primary hard drive. The restore process begins and may need to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears...
Setup and Quick Reference Guide
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... Software NOTE: If you wait too long and the operating system logo appears, continue to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer. NOTE: The next steps change the boot sequence for one time ... protection program, and other software. 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. On the next start-up, the computer boots ...
... Software NOTE: If you wait too long and the operating system logo appears, continue to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer. NOTE: The next steps change the boot sequence for one time ... protection program, and other software. 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. On the next start-up, the computer boots ...
Setup and Quick Reference Guide
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...be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your NOTE: Drivers and documentation updates computer. Operating System Media Reinstall your computer. Document/Media/Label Contents Service Tag/Express Service Code.... The Operating System media is located on your media to provide last-minute updates about technical changes to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The...
...be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your NOTE: Drivers and documentation updates computer. Operating System Media Reinstall your computer. Document/Media/Label Contents Service Tag/Express Service Code.... The Operating System media is located on your media to provide last-minute updates about technical changes to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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.... 7. Replace the hard-drive compartment cover, aligning the notches. 5. Install the operating system for your computer on support.dell.com. Exercise care when handling the hard drive. Replace the two hard-drive bracket screws to secure the hard drive to Contents Page .... For information about reinstalling the operating system, see the Setup and Quick Reference Guide for your computer, as needed . For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer, as needed . Back to the hard drive bracket. 3. Install the...
.... 7. Replace the hard-drive compartment cover, aligning the notches. 5. Install the operating system for your computer on support.dell.com. Exercise care when handling the hard drive. Replace the two hard-drive bracket screws to secure the hard drive to Contents Page .... For information about reinstalling the operating system, see the Setup and Quick Reference Guide for your computer, as needed . For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer, as needed . Back to the hard drive bracket. 3. Install the...
Service Manual
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...located on a separate diagnostic utility partition on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Press any key to Use the Dell Diagnostics If you experience a problem with your computer or at startup to boot to test is... Help and Support. 2. Type hardware troubleshooter in the search field and press to start the Dell Diagnostics from your Drivers and Utilities media (see the Dell™ Technology Guide on Dell computers. In the search results, select the option that best describes the problem and follow the ...
...located on a separate diagnostic utility partition on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Press any key to Use the Dell Diagnostics If you experience a problem with your computer or at startup to boot to test is... Help and Support. 2. Type hardware troubleshooter in the search field and press to start the Dell Diagnostics from your Drivers and Utilities media (see the Dell™ Technology Guide on Dell computers. In the search results, select the option that best describes the problem and follow the ...
Service Manual
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... setup. 5. Press any key to confirm that no diagnostics utility partition has been found, run a complete test on your Drivers and Utilities media (see the Dell™ Technology Guide on the screen. 10. If you wait too long and the operating system logo appears, continue to...problem descriptions exactly as they appear and follow the instructions on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). Remove the Drivers and Utilities media from the CD/DVD. Selecting Test Memory initiates the extended memory test, which can take ...
... setup. 5. Press any key to confirm that no diagnostics utility partition has been found, run a complete test on your Drivers and Utilities media (see the Dell™ Technology Guide on the screen. 10. If you wait too long and the operating system logo appears, continue to...problem descriptions exactly as they appear and follow the instructions on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). Remove the Drivers and Utilities media from the CD/DVD. Selecting Test Memory initiates the extended memory test, which can take ...