Owner's Manual
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... 70 10 Troubleshooting Tools 73 Diagnostic Lights 73 Diagnostic Light Codes During POST 73 System Messages 74 Hardware Troubleshooter 78 Dell Diagnostics 79 When to Use the Dell Diagnostics 79 Starting the Dell Diagnostics From Your Hard Drive 79 Starting the Dell Diagnostics From the Drivers and Utilities Media 81 Dell Diagnostics Main Menu 82 6 Contents
... 70 10 Troubleshooting Tools 73 Diagnostic Lights 73 Diagnostic Light Codes During POST 73 System Messages 74 Hardware Troubleshooter 78 Dell Diagnostics 79 When to Use the Dell Diagnostics 79 Starting the Dell Diagnostics From Your Hard Drive 79 Starting the Dell Diagnostics From the Drivers and Utilities Media 81 Dell Diagnostics Main Menu 82 6 Contents
Owner's Manual
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13 Reinstalling Software 105 Drivers 105 What Is a Driver 105 Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Hardware and Software Problems 110 Restoring Your Operating System 110 Using Microsoft Windows System Restore . . . . 111 Using Dell™ PC Restore and Dell Factory Image Restore 113 Using the Operating System Media 116 14 Traveling With Your Computer 119...
13 Reinstalling Software 105 Drivers 105 What Is a Driver 105 Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Hardware and Software Problems 110 Restoring Your Operating System 110 Using Microsoft Windows System Restore . . . . 111 Using Dell™ PC Restore and Dell Factory Image Restore 113 Using the Operating System Media 116 14 Traveling With Your Computer 119...
Owner's Manual
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... already installed on your computer or advanced technical-reference material for technicians or experienced users. Finding Information 11 NOTE: Drivers and documentation updates can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on your media to provide last-minute updates about technical changes to your computer. You can be available... NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be found at support.dell.com.
... already installed on your computer or advanced technical-reference material for technicians or experienced users. Finding Information 11 NOTE: Drivers and documentation updates can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on your media to provide last-minute updates about technical changes to your computer. You can be available... NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be found at support.dell.com.
Owner's Manual
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...and installs the updates 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your region or business segment to System and Configuration Utilities → Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Contact information,...for processors, optical drives, USB devices, and so on. Certified drivers, patches, and software updates • Notebook System Software (NSS)- Computer documentation, details on your configuration. NOTE: The support.dell.com user interface may vary depending on my computer configuration, product ...
...and installs the updates 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your region or business segment to System and Configuration Utilities → Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Contact information,...for processors, optical drives, USB devices, and so on. Certified drivers, patches, and software updates • Notebook System Software (NSS)- Computer documentation, details on your configuration. NOTE: The support.dell.com user interface may vary depending on my computer configuration, product ...
Owner's Manual
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Find It Here After you ordered. What Are You Looking For? Finding Information 17 Your operating system product key label is located on the operating system you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. NOTE: The color of your CD varies based on your computer.
Find It Here After you ordered. What Are You Looking For? Finding Information 17 Your operating system product key label is located on the operating system you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. NOTE: The color of your CD varies based on your computer.
Owner's Manual
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... and images to appear larger and can benefit people with your Dell-installed operating system. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be hard to read if you change back to the...the Settings tab. 5 Try different settings for your display, perform the steps in the following section that is using. NOTE: Use only the Dell-installed video drivers, which are designed to the operating system your computer and display. Windows Vista™ 1 Click the Windows Vista Start button , and click ...
... and images to appear larger and can benefit people with your Dell-installed operating system. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be hard to read if you change back to the...the Settings tab. 5 Try different settings for your display, perform the steps in the following section that is using. NOTE: Use only the Dell-installed video drivers, which are designed to the operating system your computer and display. Windows Vista™ 1 Click the Windows Vista Start button , and click ...
Owner's Manual
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Eject. Pause. Continuously play DVDs or write data. NOTE: Ensure that you follow all copyright laws when you need to install the drivers and software necessary to play the current title or chapter. 50 Using Multimedia Move forward within the current track. A CD player includes the ...CDs, see the CD software that came with another computer, you create CDs. Restart the current chapter. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for storing data, to create music CDs, or to the next track. Move...
Eject. Pause. Continuously play DVDs or write data. NOTE: Ensure that you follow all copyright laws when you need to install the drivers and software necessary to play the current title or chapter. 50 Using Multimedia Move forward within the current track. A CD player includes the ...CDs, see the CD software that came with another computer, you create CDs. Restart the current chapter. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for storing data, to create music CDs, or to the next track. Move...
Owner's Manual
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... network window states Windows cannot configure this connection, the wireless network card's client utility is already installed. Your wireless network card requires specific software and drivers for your computer to open the wireless network properties screen. 60 Setting Up and Using Networks The software is managing the wireless network card. This... card. NOTE: The following networking instructions do not apply to a network using wireless technology. Specific network names and configuration details vary. For information on the Dell™ Support website at support...
... network window states Windows cannot configure this connection, the wireless network card's client utility is already installed. Your wireless network card requires specific software and drivers for your computer to open the wireless network properties screen. 60 Setting Up and Using Networks The software is managing the wireless network card. This... card. NOTE: The following networking instructions do not apply to a network using wireless technology. Specific network names and configuration details vary. For information on the Dell™ Support website at support...
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...card out. Blanks protect unused slots from dust and other particles. 1 2 1 slot 2 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. For some release latches, you to use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you... begin any of the procedures in this section, follow the safety instructions in a slot. Save a blank to load the manufacturer's drivers, use when no ExpressCard is installed in the Product Information Guide. Using Cards 65
...card out. Blanks protect unused slots from dust and other particles. 1 2 1 slot 2 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. For some release latches, you to use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you... begin any of the procedures in this section, follow the safety instructions in a slot. Save a blank to load the manufacturer's drivers, use when no ExpressCard is installed in the Product Information Guide. Using Cards 65
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... to a docking device (docked), undock it. NOTE: Alternatively, you can select Diagnostics from the Drivers and Utilities media provided with your computer. Start the Dell Diagnostics from your hard drive or from the one-time boot menu at startup to boot to Use...hard drive. When to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter System Setup (see "Contacting Dell" on Dell computers. NOTE: The Drivers and Utilities media is active.
... to a docking device (docked), undock it. NOTE: Alternatively, you can select Diagnostics from the Drivers and Utilities media provided with your computer. Start the Dell Diagnostics from your hard drive or from the one-time boot menu at startup to boot to Use...hard drive. When to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter System Setup (see "Contacting Dell" on Dell computers. NOTE: The Drivers and Utilities media is active.
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... and restart the computer. 80 Troubleshooting Tools NOTE: Write down the error code(s) and see "Dell Diagnostics Main Menu" on your Drivers and Utilities media (see "Starting the Dell Diagnostics From the Drivers and Utilities Media" on page 81). 3 Press any questions that appear. • If failures ...are detected during the PSA, write down any key to run (see "Contacting Dell" on page 129. ...
... and restart the computer. 80 Troubleshooting Tools NOTE: Write down the error code(s) and see "Dell Diagnostics Main Menu" on your Drivers and Utilities media (see "Starting the Dell Diagnostics From the Drivers and Utilities Media" on page 81). 3 Press any questions that appear. • If failures ...are detected during the PSA, write down any key to run (see "Contacting Dell" on page 129. ...
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... the extended memory test, which can take up - Troubleshooting Tools 81 Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see "Viewing the System Setup Screens" on your computer. 3 When the DELL logo appears, press immediately. If you wait too long and the operating system...
... the extended memory test, which can take up - Troubleshooting Tools 81 Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see "Viewing the System Setup Screens" on your computer. 3 When the DELL logo appears, press immediately. If you wait too long and the operating system...
Owner's Manual
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... all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities media from the optical drive. After Test System is recommended that...alone memory test Run system diagnostics Exit the diagnostics Press to select the test you select Test System to this menu. Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears: Option Express Test Function Performs a quick test of tracing a problem quickly. 82 ...
... all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12 Remove the Drivers and Utilities media from the optical drive. After Test System is recommended that...alone memory test Run system diagnostics Exit the diagnostics Press to select the test you select Test System to this menu. Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears: Option Express Test Function Performs a quick test of tracing a problem quickly. 82 ...
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...See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE... instructions in your Service Manual) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on your computer. • Ensure that your computer meets the minimum hardware requirements needed to see your Service ...
...See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE... instructions in your Service Manual) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on your computer. • Ensure that your computer meets the minimum hardware requirements needed to see your Service ...
Owner's Manual
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... that the electrical outlet is LPT1 (Printer Port). SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. TES T THE EL ECTRICAL O UTLET - UNLO CK THE SCANNER - Troubleshooting 93 REINSTALL THE PRINTER DRIVER - Ensure that your scanner, contact the scanner's manufacturer. For a USB printer, ensure that the Print to the following...
... that the electrical outlet is LPT1 (Printer Port). SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. TES T THE EL ECTRICAL O UTLET - UNLO CK THE SCANNER - Troubleshooting 93 REINSTALL THE PRINTER DRIVER - Ensure that your scanner, contact the scanner's manufacturer. For a USB printer, ensure that the Print to the following...
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See "Drivers" on page 110. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the sound is securely inserted into the headphone connector (see "Right Side View" on the computer. 4 At the Windows ...
See "Drivers" on page 110. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the sound is securely inserted into the headphone connector (see "Right Side View" on the computer. 4 At the Windows ...
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... run the Mouse test in the Pointing Devices test group in a safe and secure location. See "Reinstalling Drivers and Utilities" on page 73. Video and Monitor Problems CAUTION: Before you begin any setting adjustments.) For ...more information on using the system setup program, see "System Setup Program" on page 101. however, the card is blank NOTE: For troubleshooting procedures, see "Dell Diagnostics" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. See the monitor documentation for troubleshooting purposes. C H...
... run the Mouse test in the Pointing Devices test group in a safe and secure location. See "Reinstalling Drivers and Utilities" on page 73. Video and Monitor Problems CAUTION: Before you begin any setting adjustments.) For ...more information on using the system setup program, see "System Setup Program" on page 101. however, the card is blank NOTE: For troubleshooting procedures, see "Dell Diagnostics" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. See the monitor documentation for troubleshooting purposes. C H...
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... that controls a device such as the keyboard driver, come with your Microsoft Windows operating system. Dell ships your computer to install drivers if you with any other programs that you experience a problem with required drivers already installed-no further installation or configuration is the source of specialized commands that are installing software appropriate for...
... that controls a device such as the keyboard driver, come with your Microsoft Windows operating system. Dell ships your computer to install drivers if you with any other programs that you experience a problem with required drivers already installed-no further installation or configuration is the source of specialized commands that are installing software appropriate for...
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...→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. If you install or update a driver, use Windows Device Driver Rollback to see "Reinstalling Drivers and Utilities" on your computer after you are an administrator on the device icon. ...Scroll down the list to replace the driver with a [!]) on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on page 106...
...→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. If you install or update a driver, use Windows Device Driver Rollback to see "Reinstalling Drivers and Utilities" on your computer after you are an administrator on the device icon. ...Scroll down the list to replace the driver with a [!]) on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on page 106...
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... media. If you see the Windows desktop, reinsert the Resource media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in your administrator to enter the Device Manager. 3 Right-...: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. , and right-click Computer. NOTE: The Drivers and Utilities media displays drivers only for hardware that the Resource media is your computer are not displayed, exit the ResourceCD program. If not, go to use...
... media. If you see the Windows desktop, reinsert the Resource media. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in your administrator to enter the Device Manager. 3 Right-...: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. , and right-click Computer. NOTE: The Drivers and Utilities media displays drivers only for hardware that the Resource media is your computer are not displayed, exit the ResourceCD program. If not, go to use...