Owner's Manual
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... Problems 85 Error Messages 87 Lockups and Software Problems 88 Memory Problems 90 Network Problems 91 Power Problems 91 Printer Problems 92 Scanner Problems 93 Sound and Speaker Problems 94 Touch Pad or Mouse Problems 95 Video and Monitor Problems 96 Power Lights 97 Dell Technical Update Service 98 Dell Support Utility 98 Accessing the Dell Support Utility 99 Clicking the Dell Support Icon 99 Double-Clicking the Dell Support Icon 99 12 System Setup Program 101 Overview 101 Viewing the System Setup Screens 102 System Setup Screens 102 Commonly Used Options 102 Changing...
... Problems 85 Error Messages 87 Lockups and Software Problems 88 Memory Problems 90 Network Problems 91 Power Problems 91 Printer Problems 92 Scanner Problems 93 Sound and Speaker Problems 94 Touch Pad or Mouse Problems 95 Video and Monitor Problems 96 Power Lights 97 Dell Technical Update Service 98 Dell Support Utility 98 Accessing the Dell Support Utility 99 Clicking the Dell Support Icon 99 Double-Clicking the Dell Support Icon 99 12 System Setup Program 101 Overview 101 Viewing the System Setup Screens 102 System Setup Screens 102 Commonly Used Options 102 Changing...
Owner's Manual
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... Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Hardware and Software Problems 110 Restoring Your Operating System 110 Using Microsoft Windows System Restore . . . . 111 Using Dell™ PC Restore and Dell Factory Image Restore 113 Using the Operating System Media 116 14 Traveling With Your Computer 119 Identifying Your Computer 119 Packing the Computer 119 Travel Tips 120 Traveling by Air 120 15 Getting Help 123 Obtaining Assistance 123 Technical Support...
... Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Hardware and Software Problems 110 Restoring Your Operating System 110 Using Microsoft Windows System Restore . . . . 111 Using Dell™ PC Restore and Dell Factory Image Restore 113 Using the Operating System Media 116 14 Traveling With Your Computer 119 Identifying Your Computer 119 Packing the Computer 119 Travel Tips 120 Traveling by Air 120 15 Getting Help 123 Obtaining Assistance 123 Technical Support...
Owner's Manual
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... software automatically detects your computer and operating system and installs the updates 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your region or business segment to System and Configuration Utilities → Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Service call and order status, warranty, and repair information • Service and support - NSS is necessary for processors, optical drives, USB devices, and so on. NOTE: The support.dell.com user...
... software automatically detects your computer and operating system and installs the updates 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your region or business segment to System and Configuration Utilities → Dell Notebook System Software and click Download Now. 4 Select Drivers & Downloads and click Go. Service call and order status, warranty, and repair information • Service and support - NSS is necessary for processors, optical drives, USB devices, and so on. NOTE: The support.dell.com user...
Owner's Manual
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... the battery charge level becomes critically low. Depending on how you set the power management options in the Power Options Properties window, you may also use one of the following methods to the same operating state it was in before entering hibernate mode. Depending on the hard drive and then completely turning off the computer. You cannot make the computer exit standby or sleep mode by . NOTICE: You cannot remove devices...
... the battery charge level becomes critically low. Depending on how you set the power management options in the Power Options Properties window, you may also use one of the following methods to the same operating state it was in before entering hibernate mode. Depending on the hard drive and then completely turning off the computer. You cannot make the computer exit standby or sleep mode by . NOTICE: You cannot remove devices...
Owner's Manual
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... external monitor by the display, the computer enters pan mode. NOTE: If you want to change, or under Resolution, slide the slide bar to use it as "dual independent display" or "extended desktop" mode). Using the Display 45 To view the parts of your computer is higher than the display supports, the settings adjust automatically to decrease/increase the screen resolution. 4 Click How do I get the best display? Using...
... external monitor by the display, the computer enters pan mode. NOTE: If you want to change, or under Resolution, slide the slide bar to use it as "dual independent display" or "extended desktop" mode). Using the Display 45 To view the parts of your computer is higher than the display supports, the settings adjust automatically to decrease/increase the screen resolution. 4 Click How do I get the best display? Using...
Owner's Manual
Page 60
... wireless network card requires specific software and drivers for your wireless network card in the user documentation for connecting to get more information about how to a WLAN. NOTE: If the software is removed or corrupted, follow the instructions in Windows Vista: 1 Click → Connect To→ Manage wireless networks. 2 Double-click a profile to open the wireless network properties screen. 60 Setting Up and Using Networks Verify the type of wireless network card that name on page 57. If the Choose a wireless network window states Windows...
... wireless network card requires specific software and drivers for your wireless network card in the user documentation for connecting to get more information about how to a WLAN. NOTE: If the software is removed or corrupted, follow the instructions in Windows Vista: 1 Click → Connect To→ Manage wireless networks. 2 Double-click a profile to open the wireless network properties screen. 60 Setting Up and Using Networks Verify the type of wireless network card that name on page 57. If the Choose a wireless network window states Windows...
Owner's Manual
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... is low. CMOS FAILURE - F L A S H P A R T W R I L A B L E M E M O RY - test failure occurred. • If the problem persists, contact Dell (see "Contacting Dell" on recovery mode. The system is in flash Contact Dell (see "Contacting Dell" on page 129). GATE A20 FA ILURE - Service Manual). AUXILLIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. Possible system board failure or the RTC battery is not listed in the...
... is low. CMOS FAILURE - F L A S H P A R T W R I L A B L E M E M O RY - test failure occurred. • If the problem persists, contact Dell (see "Contacting Dell" on recovery mode. The system is in flash Contact Dell (see "Contacting Dell" on page 129). GATE A20 FA ILURE - Service Manual). AUXILLIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. Possible system board failure or the RTC battery is not listed in the...
Owner's Manual
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... start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that the processor you can use the Hardware Troubleshooter to resolve the incompatibility. Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you are using is supported by your computer (see "Dell Diagnostics" on page 129). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT...
... start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that the processor you can use the Hardware Troubleshooter to resolve the incompatibility. Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you are using is supported by your computer (see "Dell Diagnostics" on page 129). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT...
Owner's Manual
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... connected to test is displayed in System Setup and is located on a separate diagnostic utility partition on your hard drive. Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is known to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the Product Information Guide. When to be working properly. 2 Press and hold the key or the mute button then turn...
... connected to test is displayed in System Setup and is located on a separate diagnostic utility partition on your hard drive. Start the Dell Diagnostics from your computer. NOTE: The Drivers and Utilities media is known to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in the Product Information Guide. When to be working properly. 2 Press and hold the key or the mute button then turn...
Owner's Manual
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... securely connected to the printer and the computer. 92 Troubleshooting NOTE: If you begin any expansion cards (see your Service Manual). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting...
... securely connected to the printer and the computer. 92 Troubleshooting NOTE: If you begin any expansion cards (see your Service Manual). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting...
Owner's Manual
Page 97
...I C S C A R D P O W E R C A B L E C O N N E C T I O N - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3D image quality is readable CONNECT AN EXTERNAL MONITOR 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. Troubleshooting 97 Only part of the computer and the electrical outlet. Ensure that the power cable for the graphics card...
...I C S C A R D P O W E R C A B L E C O N N E C T I O N - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3D image quality is readable CONNECT AN EXTERNAL MONITOR 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. Troubleshooting 97 Only part of the computer and the electrical outlet. Ensure that the power cable for the graphics card...
Owner's Manual
Page 101
... your operating system, access the Help and Support Center. You can disable or enable only through the system setup program. (An exception is the External Hot Key option, which you set up ) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password settings System Setup Program 101 In Windows Vista, click the Windows Vista Start button → Help and Support. You may automatically configure most of system memory After you can use the system setup program...
... your operating system, access the Help and Support Center. You can disable or enable only through the system setup program. (An exception is the External Hot Key option, which you set up ) configuration and docking-device configuration settings • Basic device-configuration settings • System security and hard-drive password settings System Setup Program 101 In Windows Vista, click the Windows Vista Start button → Help and Support. You may automatically configure most of system memory After you can use the system setup program...
Owner's Manual
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... Windows desktop. Certain changes might make your computer and try again. Options or values that appear as white type on page 103. 102 System Setup Program On each option is the setting or value for the currently highlighted option; You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. Viewing the System Setup Screens 1 Turn on the screen. Commonly Used Options Certain options require that option...
... Windows desktop. Certain changes might make your computer and try again. Options or values that appear as white type on page 103. 102 System Setup Program On each option is the setting or value for the currently highlighted option; You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. Viewing the System Setup Screens 1 Turn on the screen. Commonly Used Options Certain options require that option...
Owner's Manual
Page 106
... Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. 106 Reinstalling Software Microsoft Windows Vista™ 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware...
... Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. 106 Reinstalling Software Microsoft Windows Vista™ 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware...
Owner's Manual
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... the Welcome Dell System Owner screen, click Next. Windows Vista: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. , and right-click Computer. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the Resource media and click Finish to the operating state that...
... the Welcome Dell System Owner screen, click Next. Windows Vista: 1 Click the Windows Vista start button 2 Click Properties→ Device Manager. , and right-click Computer. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the Resource media and click Finish to the operating state that...
Owner's Manual
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... the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the device for which you previously copied the driver files. If you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→...
... the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the device for which you previously copied the driver files. If you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→...
Owner's Manual
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Restoring Your Operating System You can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows Vista: 1 Click the Windows Vista start the search. 3 In the search results, select...
Restoring Your Operating System You can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows Vista: 1 Click the Windows Vista start the search. 3 In the search results, select...
Owner's Manual
Page 144
... processor. A channel that allows you to use a second monitor as a printer. Many devices do not work properly if the correct driver is different from disk storage. A display setting that allows certain types of data transfer between RAM and a device to connect PS/2 keyboard or mouse cable connectors. domain - Software that retrieve data from DVD-RW technology.) 144 Glossary Also referred to control a device such as an extension of computers...
... processor. A channel that allows you to use a second monitor as a printer. Many devices do not work properly if the correct driver is different from disk storage. A display setting that allows certain types of data transfer between RAM and a device to connect PS/2 keyboard or mouse cable connectors. domain - Software that retrieve data from DVD-RW technology.) 144 Glossary Also referred to control a device such as an extension of computers...
Owner's Manual
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... configuration information such as the clock, volume control, and print status. P parallel connector - A removable I /O port often used for providing quick access to programs and computer functions, such as date, time, and other system setup options that uses optical technology to read or write data from 250 MB/sec to as a NIC (network interface controller). Modems and network adapters are capable of optical drives include CD drives, DVD drives, CD-RW drives...
... configuration information such as the clock, volume control, and print status. P parallel connector - A removable I /O port often used for providing quick access to programs and computer functions, such as date, time, and other system setup options that uses optical technology to read or write data from 250 MB/sec to as a NIC (network interface controller). Modems and network adapters are capable of optical drives include CD drives, DVD drives, CD-RW drives...
Owner's Manual
Page 155
... a few minutes to enable you or to a 4-pin socket on your computer. See resolution. Devices are twisted to 1600 x 1200. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as a USB-compatible keyboard, mouse, joystick, scanner, set of cable used in to a multi-port hub that supports resolutions up to protect against interference. When an infected program starts, its embedded virus...
... a few minutes to enable you or to a 4-pin socket on your computer. See resolution. Devices are twisted to 1600 x 1200. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as a USB-compatible keyboard, mouse, joystick, scanner, set of cable used in to a multi-port hub that supports resolutions up to protect against interference. When an infected program starts, its embedded virus...