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... section, follow the safety instructions that came with your computer. If the drive is defective. • Insert a bootable disc and restart the computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you previously copied the driver files. 8 ... for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows Hardware Troubleshooter" on page 337). Click Start→ My Computer. 5 Double-click the name of ...
... section, follow the safety instructions that came with your computer. If the drive is defective. • Insert a bootable disc and restart the computer. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you previously copied the driver files. 8 ... for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows Hardware Troubleshooter" on page 337). Click Start→ My Computer. 5 Double-click the name of ...
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...button light illuminates and blinks or remains solid to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need... your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic and status lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Write down the information ...
...button light illuminates and blinks or remains solid to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need... your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic and status lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Write down the information ...
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... a lamp. - Ensure that the computer turns on properly. - - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with your computer). - Remove and then reinstall any cards (see the documentation shipped with numbers on a power strip -
... a lamp. - Ensure that the computer turns on properly. - - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with your computer). - Remove and then reinstall any cards (see the documentation shipped with numbers on a power strip -
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... - Replace the battery (see the documentation shipped with your computer). C P U F A N F A I C A L S U P P O R T - Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual...fan (see the Service Manual for your computer for more about the meaning of the various keyboard status lights displayed, see "Contacting Dell" on page 337 for either the operating system or the program that was running when the message appeared. D I S K ...
... - Replace the battery (see the documentation shipped with your computer). C P U F A N F A I C A L S U P P O R T - Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual...fan (see the Service Manual for your computer for more about the meaning of the various keyboard status lights displayed, see "Contacting Dell" on page 337 for either the operating system or the program that was running when the message appeared. D I S K ...
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... Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If the computer is active. NOTICE: The Dell Diagnostics works only on page 307 to a docking device (docked), undock it. Start the Dell Diagnostics from the Drivers and Utilities media. When to test displays in the system setup... program and is connected to review your computer. 3 Start the Dell Diagnostics in one of the procedures in the documentation shipped ...
... Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If the computer is active. NOTICE: The Dell Diagnostics works only on page 307 to a docking device (docked), undock it. Start the Dell Diagnostics from the Drivers and Utilities media. When to test displays in the system setup... program and is connected to review your computer. 3 Start the Dell Diagnostics in one of the procedures in the documentation shipped ...
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...® Windows® desktop; The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. • When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting...
...® Windows® desktop; The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. • When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting...
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... and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: If you wait too long and the operating system logo appears...283 NOTE: The next steps change the boot sequence for your computer and try again. then, shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . NOTE: If you see a message stating that appears and press . 5 Type 1 to start the...
... and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: If you wait too long and the operating system logo appears...283 NOTE: The next steps change the boot sequence for your computer and try again. then, shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . NOTE: If you see a message stating that appears and press . 5 Type 1 to start the...
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...devices on your computer is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on a symptom of each test screen. If you contact Dell, technical support will ask for your Service ...Tag. 4 If you select Extended Test from the Custom Test or Symptom Tree option, click the applicable tab described in ...
...devices on your computer is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on a symptom of each test screen. If you contact Dell, technical support will ask for your Service ...Tag. 4 If you select Extended Test from the Custom Test or Symptom Tree option, click the applicable tab described in ...
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...for your hardware configuration for running the test. The Dell Diagnostics obtains configuration information for contacting Dell Technical Support including live chat, phone and E-mail. To exit the Dell Diagnostics and restart the computer, close the test screen to return to your computer or... codes, and the problem description. Troubleshooting 285 Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). The application also provides you with ...
...for your hardware configuration for running the test. The Dell Diagnostics obtains configuration information for contacting Dell Technical Support including live chat, phone and E-mail. To exit the Dell Diagnostics and restart the computer, close the test screen to return to your computer or... codes, and the problem description. Troubleshooting 285 Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). The application also provides you with ...
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... safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on page 125. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. TEST THE DRIVE - • Insert another disc to ...additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R E P L A C E T H E B A T T E R Y - If the battery still does not work properly, contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays ...
... safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on page 125. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. TEST THE DRIVE - • Insert another disc to ...additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R E P L A C E T H E B A T T E R Y - If the battery still does not work properly, contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays ...
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... and then reinstall all memory modules (see the documentation shipped with another device, such as a lamp. • Ensure that the electrical outlet is working by testing it with your computer). I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the...
... and then reinstall all memory modules (see the documentation shipped with another device, such as a lamp. • Ensure that the electrical outlet is working by testing it with your computer). I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the...
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... TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with your printer, contact the printer's manufacturer. Ensure that the printer cables are securely connected to the printer and the computer. VERIFY THAT THE...(s): setting is listed, right-click the printer icon. 3 Click Properties→ Ports. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
... TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the electrical outlet is working by testing it with your printer, contact the printer's manufacturer. Ensure that the printer cables are securely connected to the printer and the computer. VERIFY THAT THE...(s): setting is listed, right-click the printer icon. 3 Click Properties→ Ports. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
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... double-click the speaker icon in MP3 and other media players may override the Windows volume setting. Ensure that the electrical outlet is working by testing it with the speakers. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I O N S - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See"Windows Hardware Troubleshooter" on the setup diagram supplied with the speakers. Ensure that the volume...
... double-click the speaker icon in MP3 and other media players may override the Windows volume setting. Ensure that the electrical outlet is working by testing it with the speakers. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I O N S - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See"Windows Hardware Troubleshooter" on the setup diagram supplied with the speakers. Ensure that the volume...
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... it . If the touch pad operates correctly, the mouse may be defective. C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I V E R - To test the mouse controller (which affects pointer movement) and the operation of your computer). Troubleshooting 301 Click or double-click the speaker icon in the lower-...right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on the computer. 4 At the Windows desktop, use the touch pad to the computer. Ensure...
... it . If the touch pad operates correctly, the mouse may be defective. C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I V E R - To test the mouse controller (which affects pointer movement) and the operation of your computer). Troubleshooting 301 Click or double-click the speaker icon in the lower-...right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on the computer. 4 At the Windows desktop, use the touch pad to the computer. Ensure...
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... when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it in this section, follow the safety instructions shipped with a PCI graphics card installed, removal of the procedures in a safe and secure location. CHECK THE... to have missing pins). The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to...
... when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it in this section, follow the safety instructions shipped with a PCI graphics card installed, removal of the procedures in a safe and secure location. CHECK THE... to have missing pins). The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to...
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...Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller may be Troubleshooting 303 See the monitor ... and Themes. 2 Select a task you wish to the computer. 2 Turn on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I N G S - Fans, fluorescent lights, halogen lamps, and other electrical devices ...
...Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller may be Troubleshooting 303 See the monitor ... and Themes. 2 Select a task you wish to the computer. 2 Turn on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I N G S - Fans, fluorescent lights, halogen lamps, and other electrical devices ...
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...into both the power connector on page 273. Replace power protection devices, power strips, and power extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is not receiving power. - Power Lights CAUTION:... move the mouse, or press the power button to the system board (see "Power Lights for your computer. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Press a key on properly. - Reseat the power cable into an electrical outlet and that the main ...
...into both the power connector on page 273. Replace power protection devices, power strips, and power extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is not receiving power. - Power Lights CAUTION:... move the mouse, or press the power button to the system board (see "Power Lights for your computer. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Press a key on properly. - Reseat the power cable into an electrical outlet and that the main ...
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... a retailer are not accepted. You are missing any of the preceding requirements will be asked to type some commands at www.dell.com/regulatory_compliance. Remember to the retailer's return policy. CAUTION: Before working inside your computer, follow the safety instructions shipped with ...may also be refused at Dell's receiving dock and returned to Dell. 3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281...
... a retailer are not accepted. You are missing any of the preceding requirements will be asked to type some commands at www.dell.com/regulatory_compliance. Remember to the retailer's return policy. CAUTION: Before working inside your computer, follow the safety instructions shipped with ...may also be refused at Dell's receiving dock and returned to Dell. 3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281...
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...32° is the freezing point and 212° is the boiling point of the PC Card slot when installed. agency responsible for testing the accuracy of data as it to the system bus. Electrical interference caused by electromagnetic radiation. Also see Service Tag. FCC - ... data transmission. Examples include video, modem, and sound cards. A connector on the system board (in some computers, expanding the capabilities of your Dell™ computer. ExpressCards support both the PCI Express and USB 2.0 standard. extended PC Card - FBD - A DIMM with DDR2 DRAM chips and...
...32° is the freezing point and 212° is the boiling point of the PC Card slot when installed. agency responsible for testing the accuracy of data as it to the system bus. Electrical interference caused by electromagnetic radiation. Also see Service Tag. FCC - ... data transmission. Examples include video, modem, and sound cards. A connector on the system board (in some computers, expanding the capabilities of your Dell™ computer. ExpressCards support both the PCI Express and USB 2.0 standard. extended PC Card - FBD - A DIMM with DDR2 DRAM chips and...
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... expressed as part of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. A physical storage area on self-test - A single point on a display screen. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices...
... expressed as part of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. A physical storage area on self-test - A single point on a display screen. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices...