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Dell 1555 Support Question

Dell 1555 Support Question

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Question posted by bigmomma21 on June 18th, 2013

I Have A Studio 1555. I Get Am Getting An Error When I Run A Test??

Here is the error- 2000-0142 self test unsuccessful = status 79 whats is the issue?? thanks

Current Answers

Answer #1: Posted by RathishC on June 18th, 2013 4:56 PM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

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Hi Bigmomma21,

The error code 0142 indicates that there are bad sectors on the hard drive due to which it has failed/. I would recommend replacing the hard drive of the system to fix the issue.

Please reply for further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell 1555 Manual Pages

Setup Guide - Page 5

... System Recovery Media (Recommended 10 Install the SIM Card (Optional 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left Side Features 24 Computer Base Features 28 Touch Pad Gestures 30 Multimedia Control Keys 32 Display Features 34 Using...
Setup Guide - Page 7

...drawer when it is powered on the fan when the computer gets hot. Before Setting Up Your Computer When positioning your laptop may result in permanent damage to overheat. You should never ...heavy or sharp objects on all other sides. Do not place your Studio 1555/1557/1558 laptop. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire...
Setup Guide - Page 20

...setup information provided by country. If you get one. Save and close any open files, and exit any open programs. 2. Setting Up Your Studio Laptop Setting Up Your Internet Connection ISPs and ... Panel. 3. NOTE: If you do not know which type of connection to check the service status, or try connecting again later. Contact your country. If you do not have successfully connected in...
Setup Guide - Page 22

Right Side Features 56 7 4 3 12 20 Using Your Studio Laptop This section provides information about the features available on your Studio 1555/1557/1558 laptop.
Setup Guide - Page 34

...Windows Mobility Center 1. Press the < > keys to perform the associated action. Using Your Studio Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the ...Function Key Row, select Function Key or Multimedia Key. 32 Press during POST (Power On Self Test) to perform the associated action. System Setup (BIOS) Utility To access the Function Key ...
Setup Guide - Page 55

... responding - If a program crashes repeatedly - If you are unable to get a response by pressing a key on the CD. Ensure that the power...screen appears - Click End Task. The Program Compatibility Wizard configures a program so that is no longer responding 4. Run the Program Compatibility Wizard. End the program: 1. If a program is firmly connected to the computer and to perform...
Setup Guide - Page 58

... Tools My Dell Downloads NOTE: My Dell Downloads may display a System Message that was running when the message appeared. From this website you could see the Dell Technology Guide available ...complete the boot routine three consecutive times for reinstallation or create your computer has an issue or error, it may not be available in the following examples, see the documentation for future...
Setup Guide - Page 59

CMOS checksum error - CPU fan failure - Contact Dell (see "Contacting Dell" on page 76). To replace the keyboard, see "...the boot sequence information is correct (see the Service Manual at support.dell.com/manuals. Possible hard drive failure during HDD boot test. Hard-disk drive failure - No bootable partition on hard drive, the hard drive cable is loose, or no bootable device...
Setup Guide - Page 61

.... Ensure that the computer is connected to an electrical outlet that is recommended that you want to test displays in "Lockups and Software Problems" on (or restart) your computer. 3. When the DELL&#...invoke the Pre-Boot System Assessment (PSA) on your hard drive. Press during POST (Power On Self Test) to be working properly. 2. It is known to enter the System Setup (BIOS) utility. ...
Setup Guide - Page 62

...: a. then, shut down the error code and problem description and contact Dell (see "Contacting Dell" on your computer and try again. If PSA is encountered during a test, a message appears with this system... to start running the tests. Using Support Tools NOTE: If you wait too long and the operating system logo appears, continue to wait until you are experiencing memory issues press , ...
Setup Guide - Page 64

... return to proceed. 6. Remove the Drivers and Utilities disc. 62 Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. If you encounter a problem during a test, a message with the error code and a description of each test screen. When the tests are listed, select the version appropriate for your computer. 7. NOTE: The...
Setup Guide - Page 72

... Dell's automated telephone system, enter your Express Service Code to route the call directly to run Dell Diagnostics. 4. Use Dell's extensive suite of online services available at support.dell.com ...locations outside the continental U.S. See "Online Services" on how to the proper support personnel. Getting Help If you experience a problem with your computer, you can assist you do not have ...
Setup Guide - Page 76

... that you . 74 Call Dell to be returned in the product. Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all confidential... Checklist (see "Diagnostic Checklist" on page 75), indicating the tests that may be refused at Dell's receiving dock and returned to you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on...
Setup Guide - Page 78

... convenient for sales, technical support, or customer service issues: 1. Otherwise, record the contents of each file....). Select your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up files.... Dell for you. 76 Getting Help See your country or region. 3.
Setup Guide - Page 82

... information that you may vary by region. Computer Model Computer Information Studio 1555/1557/1558 Data bus width 64 bits Computer Information System chipset Intel GM45/PM45 + ICH9M (Studio 1555) Mobile Intel 5 series express chipset PM55 (Studio 1557) Mobile Intel 5 series express chipset HM55 (Studio 1558) DRAM bus width Flash EPROM Graphics bus PCI bus dual...
Setup Guide - Page 83

Specifications Computer Model Processor Type L1 cache L2 cache L3 cache Studio 1555 Studio 1557 Studio 1558 Intel® Core™2 Duo Intel Pentium® Dual-Core Intel Celeron® Dual-Core Intel Core i7 Intel Core i3 Intel Core i5 ...
Setup Guide - Page 84

Specifications Computer Model Video LCD interface TV support Discrete Video type Video controller Studio 1555 Low Voltage Differential Signaling (LVDS) HDMI 1.3B integrated on system board ATI Mobility Radeon HD 4570 Studio 1557 LVDS HDMI 1.3B integrated on system board ATI Mobility Radeon HD 4570 Video memory GDDR3 256 MB/512 MB DDR3 512...
Setup Guide - Page 85

Computer Model UMA Video type Video controller Video memory Studio 1555 integrated on system board Mobile Intel GMA 4500MHD up to 358 MB of shared memory Studio 1557 Specifications Studio 1558 integrated on system board Intel GMA HD up to 1.7 GB of shared memory 83
Setup Guide - Page 86

... mm) 1.5 V and 3.3 V 26 pins Memory Connectors two user-accessible SODIMM connectors Capacities 1 GB, 2 GB, and 4 GB Memory type 800 MHz SODIMM DDR2 (Studio 1555) 1067/1333 MHz SODIMM DDR3 (Studio 1557/Studio 1558) Minimum memory 1 GB (single channel) Maximum memory 8 GB (dual channel - 4 GB x 2) NOTE: For instructions on upgrading the memory, see the Service...
Setup Guide - Page 90

....09 mm (2.87-inches) sensor-active area Height 40.09 mm (1.57-inches) rectangle Battery Type Depth Height Width 4-cell "smart" lithium ion (Studio 1555) 6-cell/9-cell "smart" lithium ion (Studio 1555/1557/1558) 48.3 mm (1.9 inches) (4/6/9-cell) 20.4 mm (0.8 inches) (4/6-cell) 37.8 mm (1.5 inches) (9-cell) 206.6 mm (8.13 inches) (4/6-cell) 284.9 mm (11...

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