Dell 1555 Support Question

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Question posted by helion on August 18th, 2012

I Am Using Dell Studio 1555 Laptop. Recently My Dvd Drive Stopped Reading Dvd

I am using Dell Studio 1555 laptop. Recently my DVD drive stopped reading DVD. When I insert the DVD and try to open it through My Computers, the DVD gets ejected. I Have tried with many CDs and DVDs which worked earlier but same thing happens.I am not able to figure out the problem. Please Help me.

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Answer #1: Posted by NiranjanvijaykumarAtDell on August 18th, 2012 1:43 AM

This answer was accepted by the poster of the original question.

NiranjanvijaykumarAtDell

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Hello helion,

I am from Dell Social Media and Community.

Please follow the link below to auto fix the issue offered by Microsoft.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

Let me know if you need any further support. I will be glad to help you.

Dell-Niranjan

NiranjanAtDell
Dell Inc

Related Dell 1555 Manual Pages

Setup Guide - Page 5

... Studio Laptop 20 Right Side Features 20 Left Side Features 24 Computer Base Features 28 Touch Pad Gestures 30 Multimedia Control Keys 32 Display Features 34 Using the Touch Screen (Optional 36 Using the Optical Drive 40 Removing and Replacing the Battery 42 Software Features 44 Free Fall Sensor 45 Dell Dock 46 Dell DataSafe Online Backup 47...

Setup Guide - Page 7

... fan when the computer gets hot. You should never place your Dell™ computer in an enclosed space, such as carpets or rugs, while it to overheat. WARNING: Do not block, push objects into, or allow easy access to a power source, adequate ventilation, and a level surface to the computer. 5 Setting Up Your Studio Laptop This section provides...

Setup Guide - Page 8

... turn on power. 6 NOTE: Connect the power cord to your computer. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Setting Up Your Studio Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge...

Setup Guide - Page 22

Right Side Features 56 7 4 3 12 20 Using Your Studio Laptop This section provides information about the features available on your Studio 1555/1557/1558 laptop.

Setup Guide - Page 24

... and begin reading its content. 4 USB 2.0 connector - Plays or records CDs, DVDs, and Blu-ray Discs (optional). CAUTION: Do not use non-standard size or shape discs (including mini-CDs and mini‑DVDs) or you insert the disc with the label facing upwards and gently push the disc into the slot. Connects to power the computer and...

Setup Guide - Page 27

... compatible storage devices, such as a monitor or a projector. 4 Network connector - Connects your computer. 2 HDMI connector - The eSATA connector also functions as a mouse, keyboard, printer, external drive, or MP3 player. 6 eSATA connector - NOTE: When used with a monitor, only the video signal is read. 3 VGA connector - Connects to video devices, such as external hard-disk...

Setup Guide - Page 31

... lighting For more information about the keyboard, see the Dell Technology Guide. 2 Touch pad buttons - half keyboard brightness b. To change the touch pad settings, double-click the Dell Touch pad icon in dark environments by tapping the surface. The multimedia control keys are also located on it. Using Your Studio Laptop 1 Keyboard/Backlit Keyboard (optional) -

Setup Guide - Page 32

... by double-clicking the Dell Touch pad icon in or out. The zoom feature includes: One finger zoom - Allows you to zoom in : Move two fingers apart to reduce the view of the touch pad). Pinch - Allows you to increase or decrease the magnification of your desktop. Using Your Studio Laptop Touch Pad Gestures...

Setup Guide - Page 37

Using Your Studio Laptop 1 Left digital array microphone - Built-in camera for video chatting and voice recording. 2 Camera activity indicator - Your display can vary based on selections you made when purchasing your hard drive or at support.dell.com/manuals. 35 For more information about displays, see the Dell Technology Guide on or off. 3 Camera - Indicates if...

Setup Guide - Page 38

.... 36 • Drum Zone - View, organize, and edit pictures. • Dell Touch Cam - Play select Windows games using multi-touch technology. Capture home videos with the built-in the Dell Touch Zone: • Picture Viewer - These notes will appear on your laptop converts your computer into an interactive display. Draw, paint images, and edit photographs...

Setup Guide - Page 39

Move two fingers apart to open context-sensitive menus. Pinch - Press and hold a finger on the touch screen to zoom in on the active window. To...to zoom out on the screen. Zoom Dwell Allows you to increase or decrease the magnification of these gestures may not work outside the Dell Touch Zone. Using Your Studio Laptop Touch Screen Gestures NOTE: Some of the screen content.

Setup Guide - Page 42

Using Your Studio Laptop Using the Optical Drive 40

Setup Guide - Page 43

... slot and gently push the disc into the slot. To eject a disc from the drive, gently press the eject key on the keyboard (see "Multimedia Control Keys" on page 32). 41 Ensure that you insert the disc with the printed side facing upwards. Using Your Studio Laptop CAUTION: Do not move the computer while playing or recording a disc.

Setup Guide - Page 45

... release latch to the side. 3. Slide the battery away from other computers. Do not use a battery purchased from Dell. To replace the battery: Slide the battery into place. 43 Shut down the computer, and remove external cables (including the AC adapter). Using Your Studio Laptop WARNING: Using an incompatible battery may increase the risk of fire or explosion...

Setup Guide - Page 46

... account, upload and download files, and perform other related tasks. 44 You can use your computer to verify your hard drive or at support.dell.com/manuals. Check your face to create presentations, brochures, greeting cards, fliers, and spreadsheets. Using Your Studio Laptop Software Features NOTE: For more information, click Start → Programs→ FastAccess. Productivity...

Setup Guide - Page 47

Using Your Studio Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your computer hard drive from portable devices, such as MP3 players and handheld entertainment devices, or played and viewed directly on portable products such as digital cameras and cell phones. Free Fall Sensor Free fall sensor protects your own CDs/DVDs, listen...

Setup Guide - Page 48

... the color and location of the Dock • Grouping related icons into categories • Changing the behavior of icons that provides easy access to frequently-used applications, files, and folders. Using Your Studio Laptop Dell Dock The Dell Dock is a group of the icons Add a Category 1. Click Save.

Setup Guide - Page 49

For more information, go to delldatasafe.com. Using Your Studio Laptop 47 Dell DataSafe Online is recommended for fast upload/download speeds. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. You can access the service on the screen. Follow the instructions that helps protect your computer using a password‑protected account. To...

Setup Guide - Page 55

... in an environment similar to get a response by pressing a key on the CD. Click Applications. 3. Click End Task. If you are unable to an earlier version of Microsoft Windows operating system environments. 53 If a program is no longer responding 4. Press simultaneously. 2. If a program crashes repeatedly - Solving Problems If the computer stops responding or a solid blue...

Setup Guide - Page 70

... programs or drivers installed after you received your hard drive to restore your operating system. including data files-are permanently deleted from the hard drive. If possible, back up the data before using this option. NOTE: If Dell Factory Image Restore is not available on your computer, use Dell Factory Image Restore only as the last method...