EMC PowerEdge Servers Troubleshooting Guide
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......60 Troubleshooting power supply unit problems...60 Troubleshooting RAID...60 RAID configuration using PERC...60 RAID configuration using OpenManage Server Administrator 63 RAID configuration by using Unified Server Configurator 67 Downloading and installing the RAID controller log export by using PERCCLI tool on ESXi hosts on Dell's 13th generation of PowerEdge servers...69 Configuring RAID by using Lifecycle Controller...72 Starting and target...
......60 Troubleshooting power supply unit problems...60 Troubleshooting RAID...60 RAID configuration using PERC...60 RAID configuration using OpenManage Server Administrator 63 RAID configuration by using Unified Server Configurator 67 Downloading and installing the RAID controller log export by using PERCCLI tool on ESXi hosts on Dell's 13th generation of PowerEdge servers...69 Configuring RAID by using Lifecycle Controller...72 Starting and target...
EMC PowerEdge Servers Troubleshooting Guide
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......90 How to set up Auto Dedicated NIC feature...91 How to configure network settings using Lifecycle Controller 91 Assigning hot spare with OMSA...92 Storage Health...93 How do I configure RAID using operating system deployment wizard 93 Foreign drivers on physical disk...93 ... reported as Foreign...94 Clearing the foreign configuration...94 Resetting storage-controller configuration...94 How to update BIOS on 13th generation PowerEdge servers 94 Why am I unable to update firmware...95 Which are the operating systems supported on Dell EMC PowerEdge servers 95 Unable to create a partition...
......90 How to set up Auto Dedicated NIC feature...91 How to configure network settings using Lifecycle Controller 91 Assigning hot spare with OMSA...92 Storage Health...93 How do I configure RAID using operating system deployment wizard 93 Foreign drivers on physical disk...93 ... reported as Foreign...94 Clearing the foreign configuration...94 Resetting storage-controller configuration...94 How to update BIOS on 13th generation PowerEdge servers 94 Why am I unable to update firmware...95 Which are the operating systems supported on Dell EMC PowerEdge servers 95 Unable to create a partition...
EMC PowerEdge Servers Troubleshooting Guide
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... to save the file to configure a RAID array, see RAID configuration using OpenManage Server Administrator, RAID configuration using Unified Server Configurator, or Configuring RAID by using PERC, see RAID configuration using a UEFI shell bootable media, such as a USB key. Run the executable .efi file under the UEFI shell. Follow the instructions provided by the flash utility. Method 3: Dell update package instructions for...
... to save the file to configure a RAID array, see RAID configuration using OpenManage Server Administrator, RAID configuration using Unified Server Configurator, or Configuring RAID by using PERC, see RAID configuration using a UEFI shell bootable media, such as a USB key. Run the executable .efi file under the UEFI shell. Follow the instructions provided by the flash utility. Method 3: Dell update package instructions for...
EMC PowerEdge Servers Troubleshooting Guide
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... utility to enter the configuration utility. For the steps used to Non-RAID. The Convert RAID Capable Disks to manage preserved cache in RAID capable unconfigured state. To create a non-RAID disk, perform the following... : Steps 1. Click Convert to manage preserved cache, see Managing preserved cache. Select OK. See, Importing foreign configuration using either the BIOS configuration utility or the UEFI/HII RAID configuration...
... utility to enter the configuration utility. For the steps used to Non-RAID. The Convert RAID Capable Disks to manage preserved cache in RAID capable unconfigured state. To create a non-RAID disk, perform the following... : Steps 1. Click Convert to manage preserved cache, see Managing preserved cache. Select OK. See, Importing foreign configuration using either the BIOS configuration utility or the UEFI/HII RAID configuration...
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... are shipped with your warranty. Verify that the hard drives are configured correctly. Reconnect all the power cables. 3. Press and hold power button for information about RAID configuration. Steps 1. Steps 1. b. Ensure that the controller is working correctly... Dell is not covered by a certified service technician. Troubleshooting hard drives Prerequisites CAUTION: This troubleshooting procedure can recover the virtual disk after multiple physical disks become simultaneously inaccessible. Prerequisites Follow the safety precautions to check the RAID configuration....
... are shipped with your warranty. Verify that the hard drives are configured correctly. Reconnect all the power cables. 3. Press and hold power button for information about RAID configuration. Steps 1. Steps 1. b. Ensure that the controller is working correctly... Dell is not covered by a certified service technician. Troubleshooting hard drives Prerequisites CAUTION: This troubleshooting procedure can recover the virtual disk after multiple physical disks become simultaneously inaccessible. Prerequisites Follow the safety precautions to check the RAID configuration....
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...to ensure that both the power supply units are no short circuits. 6. To configure RAID using Lifecycle controller. Start Lifecycle Controller. Plug in the Installation and Service Manual available at www.dell.com/idracmanuals . 2. Have a qualified electrician check the line voltage to ensure...or more information, see Lifecycle Controller User's Guide available at www.dell.com/ poweredgemanuals. For more information, see the Getting help section. For example, loose power cables. 2. If you use the RAID Configuration wizard to a higher wattage power supply unit. 5. Reseat the power...
...to ensure that both the power supply units are no short circuits. 6. To configure RAID using Lifecycle controller. Start Lifecycle Controller. Plug in the Installation and Service Manual available at www.dell.com/idracmanuals . 2. Have a qualified electrician check the line voltage to ensure...or more information, see Lifecycle Controller User's Guide available at www.dell.com/ poweredgemanuals. For more information, see the Getting help section. For example, loose power cables. 2. If you use the RAID Configuration wizard to a higher wattage power supply unit. 5. Reseat the power...
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... more information about creating a virtual disk, see the Dell PowerEdge RAID Controller (PERC) User's Guide at RAID 1 level only. 5. Select the RAID level and click Next. The Summary page is displayed. 8. To apply the RAID configuration, click Finish. Select a controller, and press Enter...either secured or unsecured depending on how it was configured when created. For information on getting the best rebuild performance from your RAID controller, see Lifecycle Controller User's Guide available at www.dell.com/ storagecontrollermanuals. The listed rates in array; ...
... more information about creating a virtual disk, see the Dell PowerEdge RAID Controller (PERC) User's Guide at RAID 1 level only. 5. Select the RAID level and click Next. The Summary page is displayed. 8. To apply the RAID configuration, click Finish. Select a controller, and press Enter...either secured or unsecured depending on how it was configured when created. For information on getting the best rebuild performance from your RAID controller, see Lifecycle Controller User's Guide available at www.dell.com/ storagecontrollermanuals. The listed rates in array; ...
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... drives marked as Missing in HBA mode. Enter the Dell PERC 10 Configuration Utility. See the Navigating to https://www.youtube.com/playlist? The following steps: Troubleshooting hardware issues 63 RAID configuration using the Create Virtual Disk Express Wizard, perform the ...following list of date, update the firmware/PERC controller. It includes information about the OpenManage Server Administrator RAID Configuration video, go to Dell PERC 10 configuration utility section. 2. On the VD Mgmt screen, highlight the Controller #. 3. The Create Virtual Disk Express ...
... drives marked as Missing in HBA mode. Enter the Dell PERC 10 Configuration Utility. See the Navigating to https://www.youtube.com/playlist? The following steps: Troubleshooting hardware issues 63 RAID configuration using the Create Virtual Disk Express Wizard, perform the ...following list of date, update the firmware/PERC controller. It includes information about the OpenManage Server Administrator RAID Configuration video, go to Dell PERC 10 configuration utility section. 2. On the VD Mgmt screen, highlight the Controller #. 3. The Create Virtual Disk Express ...
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...unusable. This list box option is hard to differentiate the generated alerts, Dell recommends that you specify a unique name for each stripe consumes on controllers that do not have a battery. • If you have selected RAID 10 in step 1 and the system has 22 or more than one ...maximum values displayed against the Size field. The stripe size refers to avoid rendering a portion of the virtual disk depending upon the RAID configuration you selected RAID 10 while using Create virtual disk Advanced Wizard on the controller. NOTE: The Span Edit option is available in the Create Virtual...
...unusable. This list box option is hard to differentiate the generated alerts, Dell recommends that you specify a unique name for each stripe consumes on controllers that do not have a battery. • If you have selected RAID 10 in step 1 and the system has 22 or more than one ...maximum values displayed against the Size field. The stripe size refers to avoid rendering a portion of the virtual disk depending upon the RAID configuration you selected RAID 10 while using Create virtual disk Advanced Wizard on the controller. NOTE: The Span Edit option is available in the Create Virtual...
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... screen and continue with the new virtual disk creation process. 3. page displays a checkbox next to create the virtual disk as a dedicated hot spare. Select the RAID configuration tab to each physical disk that run without an operating system. If the virtual disk or disks exist in the system, click Exit to spun...
... screen and continue with the new virtual disk creation process. 3. page displays a checkbox next to create the virtual disk as a dedicated hot spare. Select the RAID configuration tab to each physical disk that run without an operating system. If the virtual disk or disks exist in the system, click Exit to spun...
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.... On the Select Physical Disks screen, select the physical disks that are the part of Unified Server Configurator's RAID configuration process 5. Flowchart of the virtual disk. The Express option selects the appropriate disks depending upon the RAID type selected for operating system installation. 7. The Summary of more screens. Click Finish to create the virtual...
.... On the Select Physical Disks screen, select the physical disks that are the part of Unified Server Configurator's RAID configuration process 5. Flowchart of the virtual disk. The Express option selects the appropriate disks depending upon the RAID type selected for operating system installation. 7. The Summary of more screens. Click Finish to create the virtual...
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... is displayed. 2. Log file in Datastore Browser Now the logs are exported on ESXi hosts on the Dell 13th generation PowerEdge servers. Copy the file to desktop with PERC 8 firmware or later, or software RAID controllers, use the RAID Configuration wizard to datastore by using command:cp /opt/lsi/perccli/MegaSAS.log /vmfs/volumes/datastore1...
... is displayed. 2. Log file in Datastore Browser Now the logs are exported on ESXi hosts on the Dell 13th generation PowerEdge servers. Copy the file to desktop with PERC 8 firmware or later, or software RAID controllers, use the RAID Configuration wizard to datastore by using command:cp /opt/lsi/perccli/MegaSAS.log /vmfs/volumes/datastore1...
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...and Write Policy are displayed. 6. If you wish to create and click Next. 5. The Summary of virtual disk. On the RAID Configuration Warning window, click Yes if you want to continue with the creation of virtual disk attributes is displayed. 10. The View ...want to complete. 12. For more information about the Dell Lifecycle Controller RAID Configuration video, go to https://www.youtube.com/watch? Type the size of the physical disk. b. Select the RAID controller to the Hardware configuration window. Select the required physical disks that this operation ...
...and Write Policy are displayed. 6. If you wish to create and click Next. 5. The Summary of virtual disk. On the RAID Configuration Warning window, click Yes if you want to continue with the creation of virtual disk attributes is displayed. 10. The View ...want to complete. 12. For more information about the Dell Lifecycle Controller RAID Configuration video, go to https://www.youtube.com/watch? Type the size of the physical disk. b. Select the RAID controller to the Hardware configuration window. Select the required physical disks that this operation ...
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...NOTE: When creating virtual disks using software RAID controllers, the information related to the physical disks linked to start the replacement. Replacing physical disks in RAID1 configuration About this task Perform the following are creating partial virtual disks, Dell recommends that are highlighted. 2. NOTE: ...the Human Interface (HII) and PERC Option ROM. If you are the thumb rules for RAID configuration The following steps to expand the list of 4 disks. NOTE: RAID 10 virtual disk reconfiguration operation is replacing. Press the down -arrow key until Physical Disks ...
...NOTE: When creating virtual disks using software RAID controllers, the information related to the physical disks linked to start the replacement. Replacing physical disks in RAID1 configuration About this task Perform the following are creating partial virtual disks, Dell recommends that are highlighted. 2. NOTE: ...the Human Interface (HII) and PERC Option ROM. If you are the thumb rules for RAID configuration The following steps to expand the list of 4 disks. NOTE: RAID 10 virtual disk reconfiguration operation is replacing. Press the down -arrow key until Physical Disks ...
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... is to completion before the controller can cancel a rebuild that monitor system components, see the Server Administrator Messages Reference Guide at qrl.dell.com The rebuild may be recovered from a previous backup of virtual disk completes with errors About this task A rebuild completes with step...page at Dell.com/support/home. • The rebuild rate setting is too low - For information about the event and error messages generated by the controller. If the backup encounters errors then the user data has been damaged and cannot be attempting a RAID configuration that is...
... is to completion before the controller can cancel a rebuild that monitor system components, see the Server Administrator Messages Reference Guide at qrl.dell.com The rebuild may be recovered from a previous backup of virtual disk completes with errors About this task A rebuild completes with step...page at Dell.com/support/home. • The rebuild rate setting is too low - For information about the event and error messages generated by the controller. If the backup encounters errors then the user data has been damaged and cannot be attempting a RAID configuration that is...
EMC PowerEdge Servers Troubleshooting Guide
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... already exists (Data already lost when second error occurs). This is the actual data destined to be broken into three parts: • RAID configuration and metadata - Causes of information) for normal operation) and flash memory (non-volatile). In some cases, multiple Learn Cycle procedures may ..., retains data only when powered on an online drive is propagated (copied) to restore the redundancy of the array despite the loss of Dell PowerEdge RAID Controller (PERC) designed to allow the controller to a rebuilding drive. • Double Fault does not exist (Data is a feature of...
... already exists (Data already lost when second error occurs). This is the actual data destined to be broken into three parts: • RAID configuration and metadata - Causes of information) for normal operation) and flash memory (non-volatile). In some cases, multiple Learn Cycle procedures may ..., retains data only when powered on an online drive is propagated (copied) to restore the redundancy of the array despite the loss of Dell PowerEdge RAID Controller (PERC) designed to allow the controller to a rebuilding drive. • Double Fault does not exist (Data is a feature of...
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... Health and the controller severity on physical disk Importing Foreign Configurations NOTE: To make the foreign configuration effective, ensure that are in the RAID Configuration page. How do I configure RAID using operating system deployment wizard You can configure RAID using RAID configuration at the preferred RAID level, watch the Dell Lifecycle Controller RAID configuration video on YouTube https://www.youtube.com/watch?v=JFPmeHNENV4 Foreign...
... Health and the controller severity on physical disk Importing Foreign Configurations NOTE: To make the foreign configuration effective, ensure that are in the RAID Configuration page. How do I configure RAID using operating system deployment wizard You can configure RAID using RAID configuration at the preferred RAID level, watch the Dell Lifecycle Controller RAID configuration video on YouTube https://www.youtube.com/watch?v=JFPmeHNENV4 Foreign...
EMC PowerEdge Servers Troubleshooting Guide
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... operating system. If no changes are required, select OS Deployment. 4. Click Next. The Select Operating System window is configured, the window displays the existing RAID configuration details. 5. If Redundant Array of the following message is displayed. The Operating System Install screen is not listed, 8...., if you do not have administrator permissions granted either by the OneDrive site owner or using Windows updates or by using Dell LifeCycle Controller About this task To install Microsoft Windows Server for Language, Time and Currency Format, and Keyboard or Input Method...
... operating system. If no changes are required, select OS Deployment. 4. Click Next. The Select Operating System window is configured, the window displays the existing RAID configuration details. 5. If Redundant Array of the following message is displayed. The Operating System Install screen is not listed, 8...., if you do not have administrator permissions granted either by the OneDrive site owner or using Windows updates or by using Dell LifeCycle Controller About this task To install Microsoft Windows Server for Language, Time and Currency Format, and Keyboard or Input Method...
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... or Retire System 24. Firmware Update Using CIFS Network Share: CIFS (Common Internet File System) 5. Dell Lifecycle Controller - RAID Configuration - Import Server Profile Using USB Drive USB Drive 16. OS Deployment - CIFS Common Internet File System...23. Manual Install method Deploying an OS using Lifecycle Controller - Dell Lifecycle Controller - Export Server Profile Using LC - Network Settings LC - Break LC - Dell Lifecycle Controller RAID Configuration LC RAID Configuration 15. Export Server Profile Using CIFS Share: Common Internet File ...
... or Retire System 24. Firmware Update Using CIFS Network Share: CIFS (Common Internet File System) 5. Dell Lifecycle Controller - RAID Configuration - Import Server Profile Using USB Drive USB Drive 16. OS Deployment - CIFS Common Internet File System...23. Manual Install method Deploying an OS using Lifecycle Controller - Dell Lifecycle Controller - Export Server Profile Using LC - Network Settings LC - Break LC - Dell Lifecycle Controller RAID Configuration LC RAID Configuration 15. Export Server Profile Using CIFS Share: Common Internet File ...
Event and Error Message Reference Guide for EMC PowerEdge Servers
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... This Error and Event Message reference guide is intended for system administrators and other users involved in managing and troubleshooting Dell EMC Enterprise systems. For quick and easy reference, this guide is available on mobile devices also. 6 Introduction Examples...For example, controller errors, physical disk drive errors, and virtual drive errors. • Configuration: Represents alerts that are related to the storage subsystem. For example, PCI-e card added or removed, RAID configuration changed, and iDRAC license changed. • Audit: Category represents the audit log. For...
... This Error and Event Message reference guide is intended for system administrators and other users involved in managing and troubleshooting Dell EMC Enterprise systems. For quick and easy reference, this guide is available on mobile devices also. 6 Introduction Examples...For example, controller errors, physical disk drive errors, and virtual drive errors. • Configuration: Represents alerts that are related to the storage subsystem. For example, PCI-e card added or removed, RAID configuration changed, and iDRAC license changed. • Audit: Category represents the audit log. For...