EMC PowerEdge RAID Controller S140 Users Guide
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... of physical disks in a RAID 1 2 Minimum number of physical disks in a RAID 5 3 Minimum number of your system. Virtual disk specifications for PERC S140 with the hard-drive backplane of physical disks in a RAID 10 4 NOTE: The configurations listed in a RAID 10 102 MB 16 30 1 16 2 16 16 1 2 2 3 4 Overview 9 Table...
... of physical disks in a RAID 1 2 Minimum number of physical disks in a RAID 5 3 Minimum number of your system. Virtual disk specifications for PERC S140 with the hard-drive backplane of physical disks in a RAID 10 4 NOTE: The configurations listed in a RAID 10 102 MB 16 30 1 16 2 16 16 1 2 2 3 4 Overview 9 Table...
EMC PowerEdge RAID Controller S140 Users Guide
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... physical disk: • The system backplane or enclosure must support hot swapping for rebuilding. 12 Physical Disks For example, only a SATA hard drive can replace a SATA hard drive and only a SATA SSD can perform disk roaming only when the system is being replaced. NOTE: When hot-swapping a physical disk,...disk group. 2 Physical Disks NOTE: The physical disks in a virtual disk must be of the same drive type (HDD, SSD or NVMe PCIe SSD). This causes loss of SATA hard drives (HDD) by using Extended Power Conditions (EPC). NOTE: Disk hot-swapping is supported only in the virtual...
... physical disk: • The system backplane or enclosure must support hot swapping for rebuilding. 12 Physical Disks For example, only a SATA hard drive can replace a SATA hard drive and only a SATA SSD can perform disk roaming only when the system is being replaced. NOTE: When hot-swapping a physical disk,...disk group. 2 Physical Disks NOTE: The physical disks in a virtual disk must be of the same drive type (HDD, SSD or NVMe PCIe SSD). This causes loss of SATA hard drives (HDD) by using Extended Power Conditions (EPC). NOTE: Disk hot-swapping is supported only in the virtual...
EMC PowerEdge RAID Controller S140 Users Guide
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.... If required, use the Swap Two Virtual Disks option to Boot Sequence. Scroll to reposition the virtual disks. Check Virtual Disks and ensure that Hard drive C: is the first virtual disk listed. 3. After the system restart, press Ctrl+R. PERC S140 then attempts to RAID mode. Press Enter and ...ensure that the setting is in a failed state 1. In the system startup, when the Dell Power-On Self-Test (POST) screen is displayed, press F2 to Boot Settings. Scroll to enter the system BIOS screen. 2. Scroll to ATA ...
.... If required, use the Swap Two Virtual Disks option to Boot Sequence. Scroll to reposition the virtual disks. Check Virtual Disks and ensure that Hard drive C: is the first virtual disk listed. 3. After the system restart, press Ctrl+R. PERC S140 then attempts to RAID mode. Press Enter and ...ensure that the setting is in a failed state 1. In the system startup, when the Dell Power-On Self-Test (POST) screen is displayed, press F2 to Boot Settings. Scroll to enter the system BIOS screen. 2. Scroll to ATA ...
EMC PowerEdge Servers Troubleshooting Guide
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... iDRAC Direct - Laptop connection 44 Troubleshooting a serial Input Output device...45 Troubleshooting a NIC...45 NIC teaming on a PowerEdge Server...45 Troubleshooting a wet system...46 Troubleshooting a damaged system...46 Troubleshooting the system battery...47 Troubleshooting cooling problems...47 ...indicator codes...13 NIC indicator codes...13 Power supply unit indicator codes...14 Non-redundant power supply unit indicator codes...16 Hard drive indicator codes...17 uSATA SSD indicator codes...18 Internal dual SD module indicator codes...18 3 Running diagnostics...20 Receiving automated...
... iDRAC Direct - Laptop connection 44 Troubleshooting a serial Input Output device...45 Troubleshooting a NIC...45 NIC teaming on a PowerEdge Server...45 Troubleshooting a wet system...46 Troubleshooting a damaged system...46 Troubleshooting the system battery...47 Troubleshooting cooling problems...47 ...indicator codes...13 NIC indicator codes...13 Power supply unit indicator codes...14 Non-redundant power supply unit indicator codes...16 Hard drive indicator codes...17 uSATA SSD indicator codes...18 Internal dual SD module indicator codes...18 3 Running diagnostics...20 Receiving automated...
EMC PowerEdge Servers Troubleshooting Guide
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...L1, L2 and L3 cache error...53 PERC controllers do not support NVME PCIe drives 53 12 Gbps hard drive does not support in SAS 6ir RAID controllers 54 Hard drives cannot be added to the existing RAID 10 Array 54 PERC battery discharging...54 PERC...controller even though it is working correctly 58 Troubleshooting hard drives...59 Troubleshooting multiple Drive failure...59 Checking hard drive status in the PERC BIOS...60 FAQs...61 Symptoms...62 Drive timeout error...62 Drives not accessible...63 Troubleshooting an optical drive...63 Troubleshooting a tape backup unit...64 Troubleshooting ...
...L1, L2 and L3 cache error...53 PERC controllers do not support NVME PCIe drives 53 12 Gbps hard drive does not support in SAS 6ir RAID controllers 54 Hard drives cannot be added to the existing RAID 10 Array 54 PERC battery discharging...54 PERC...controller even though it is working correctly 58 Troubleshooting hard drives...59 Troubleshooting multiple Drive failure...59 Checking hard drive status in the PERC BIOS...60 FAQs...61 Symptoms...62 Drive timeout error...62 Drives not accessible...63 Troubleshooting an optical drive...63 Troubleshooting a tape backup unit...64 Troubleshooting ...
EMC PowerEdge Servers Troubleshooting Guide
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...Getting help section. Check the System Event Log or system messages for example, the ambient temperature is due to determine if the hard drive has an error. Reinstall the card. Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for... filler panel, memory module blank, or back filler bracket is removed. • Ambient temperature is too high. • External airflow is a hard drive error. Ensure that none of range, or a failed power supply unit (PSU) or voltage regulator). NOTE: For more information about the supported ...
...Getting help section. Check the System Event Log or system messages for example, the ambient temperature is due to determine if the hard drive has an error. Reinstall the card. Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for... filler panel, memory module blank, or back filler bracket is removed. • Ambient temperature is too high. • External airflow is a hard drive error. Ensure that none of range, or a failed power supply unit (PSU) or voltage regulator). NOTE: For more information about the supported ...
EMC PowerEdge Servers Troubleshooting Guide
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... indicator remains off until all hard drives are not ready for removal. Drives are initialized after six seconds Diagnostic indicators 17 Steady green Drive online. then turns off Predicted drive failure. The indicators provide information about the current status of the hard drive. Hard drive indicators 1 Hard drive activity indicator 3 Hard drive 2 Hard drive status LED indicator NOTE: If the hard drive is currently in the Advanced...
... indicator remains off until all hard drives are not ready for removal. Drives are initialized after six seconds Diagnostic indicators 17 Steady green Drive online. then turns off Predicted drive failure. The indicators provide information about the current status of the hard drive. Hard drive indicators 1 Hard drive activity indicator 3 Hard drive 2 Hard drive status LED indicator NOTE: If the hard drive is currently in the Advanced...
EMC PowerEdge Servers Troubleshooting Guide
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... preparing for removal. You can configure the IDSDM for three seconds, and Rebuild stopped. turns off until all hard drives are not ready for insertion or removal. Table 11. Flashes green for three seconds, amber for storage or as the OS ...following features: • Dual card operation - The IDSDM card offers the following table describes the IDSDM indicator codes: 18 Diagnostic indicators NOTE: The drive status indicator remains off after the system is supported, but without redundancy. NOTE: When the Redundancy option is set to another. • Single ...
... preparing for removal. You can configure the IDSDM for three seconds, and Rebuild stopped. turns off until all hard drives are not ready for insertion or removal. Table 11. Flashes green for three seconds, amber for storage or as the OS ...following features: • Dual card operation - The IDSDM card offers the following table describes the IDSDM indicator codes: 18 Diagnostic indicators NOTE: The drive status indicator remains off after the system is supported, but without redundancy. NOTE: When the Redundancy option is set to another. • Single ...
EMC PowerEdge Servers Troubleshooting Guide
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.... If failure continues, contact Dell Technical Support. However, the system 2 has self repaired. Clear the IPMI system event log. the battery cannot supply sufficient power An error occurred during the 1 tests that no action. If a Portable, reseat the hard drive, if a Desktop, reseat both... - If failure continues, contact Dell Technical Support. PSA NA ePSA 2000-0132 Battery - Update to the latest BIOS. PSA NA ePSA 2000-0133 Battery - Repeat the PSA diagnostics. PSA 2000-0141 ePSA 2000-0141 Hard Drive - no drive detected Your system BIOS is reaching...
.... If failure continues, contact Dell Technical Support. However, the system 2 has self repaired. Clear the IPMI system event log. the battery cannot supply sufficient power An error occurred during the 1 tests that no action. If a Portable, reseat the hard drive, if a Desktop, reseat both... - If failure continues, contact Dell Technical Support. PSA NA ePSA 2000-0132 Battery - Update to the latest BIOS. PSA NA ePSA 2000-0133 Battery - Repeat the PSA diagnostics. PSA 2000-0141 ePSA 2000-0141 Hard Drive - no drive detected Your system BIOS is reaching...
EMC PowerEdge Servers Troubleshooting Guide
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... PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0147 ePSA 2000-0147 PSA Optical Drive - SMART read command unsuccessful Your hard disk drive has indicated a failure. version. 2 Run a Chkdsk /r or format your hard drive and reinstall your optical drive to complete ePSA Hard Drive - PSA 1000-0143 ePSA 2000-0143 Hard Drive - timeout waiting for instructions.) 3 Repeat the...
... PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0147 ePSA 2000-0147 PSA Optical Drive - SMART read command unsuccessful Your hard disk drive has indicated a failure. version. 2 Run a Chkdsk /r or format your hard drive and reinstall your optical drive to complete ePSA Hard Drive - PSA 1000-0143 ePSA 2000-0143 Hard Drive - timeout waiting for instructions.) 3 Repeat the...
EMC PowerEdge Servers Troubleshooting Guide
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... to the latest BIOS version. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0152 Optical Drive - BIST --(s) The CD or DVD Drive is showing an 1 incorrect status in a working hard drive is being reported. If failure continues, contact Technical Support ... Repeat the PSA diagnostics. BIST --(s) ePSA Optical Drive - If a replacement 3 working hard drive is available, see if the working 5 system. If failure continues, contact Dell Technical Support If you don't have an HDD, reconnect your hard disk drive (HDD) to the latest BIOS. no action...
... to the latest BIOS version. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0152 Optical Drive - BIST --(s) The CD or DVD Drive is showing an 1 incorrect status in a working hard drive is being reported. If failure continues, contact Technical Support ... Repeat the PSA diagnostics. BIST --(s) ePSA Optical Drive - If a replacement 3 working hard drive is available, see if the working 5 system. If failure continues, contact Dell Technical Support If you don't have an HDD, reconnect your hard disk drive (HDD) to the latest BIOS. no action...
EMC PowerEdge Servers Troubleshooting Guide
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... Technical Support PSA NA ePSA 2000-0154 Tape Drive - Tape Drive [s] - S/N Check installation of the system. 2 3 Update to the latest BIOS version. Remove and reinstall your Hard drive. 3 Repeat the PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0212 System board - ...Repeat the PSA diagnostics. If failure continues, contact Technical Support PSA NA ePSA 2000-0155 Hard Drive - If failure continues, contact Dell Technical Support. CMOS battery ePSA 2000-0213 (Not used with failure detected UEFI BIOS) An error occurred during...
... Technical Support PSA NA ePSA 2000-0154 Tape Drive - Tape Drive [s] - S/N Check installation of the system. 2 3 Update to the latest BIOS version. Remove and reinstall your Hard drive. 3 Repeat the PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0212 System board - ...Repeat the PSA diagnostics. If failure continues, contact Technical Support PSA NA ePSA 2000-0155 Hard Drive - If failure continues, contact Dell Technical Support. CMOS battery ePSA 2000-0213 (Not used with failure detected UEFI BIOS) An error occurred during...
EMC PowerEdge Servers Troubleshooting Guide
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... 3 • Replace battery pack Reseat parts. but drive. Tape Drive [d] - S/N Insert writable tape drive media. 1 [s], no media cannot test drive 2 3 Insert writable media. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8158 Backplane - [DRIVE] Drive [d] incorrect status = [x], [s] The string indicates the 1 backplane, expander, or removable hard drive is not a supported drive not supported by diagnostics. 2 3 4 Reseat the...
... 3 • Replace battery pack Reseat parts. but drive. Tape Drive [d] - S/N Insert writable tape drive media. 1 [s], no media cannot test drive 2 3 Insert writable media. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8158 Backplane - [DRIVE] Drive [d] incorrect status = [x], [s] The string indicates the 1 backplane, expander, or removable hard drive is not a supported drive not supported by diagnostics. 2 3 4 Reseat the...
EMC PowerEdge Servers Troubleshooting Guide
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... USB key • Troubleshooting a micro SD card • Troubleshooting expansion cards • Troubleshooting processors • Troubleshooting a storage controller • Troubleshooting hard drives • Troubleshooting an optical drive • Troubleshooting a tape backup unit • Troubleshooting system memory • Troubleshooting no bootable device found Troubleshooting a no power issues • Troubleshooting power... If you boot the system to the same boot mode in your system. NOTE: If the issue still persists, contact Dell Technical Support for assistance.
... USB key • Troubleshooting a micro SD card • Troubleshooting expansion cards • Troubleshooting processors • Troubleshooting a storage controller • Troubleshooting hard drives • Troubleshooting an optical drive • Troubleshooting a tape backup unit • Troubleshooting system memory • Troubleshooting no bootable device found Troubleshooting a no power issues • Troubleshooting power... If you boot the system to the same boot mode in your system. NOTE: If the issue still persists, contact Dell Technical Support for assistance.
EMC PowerEdge Servers Troubleshooting Guide
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... and/or mouse cables from the system to the Troubleshooting Hard drive issues section. 11 Ensure that all installed drives are securely attached to the external connectors on your system. • Compare the technical specification of hard drive backplane at both ends. 5 Reseat all external cables are... a USB device Prerequisite NOTE: Follow steps 1 to 5 to RAID mode for SATA drives. 12 Save the setting, and reboot the server. 13 If the issue persists, contact Dell Technical Support for assistance. Troubleshooting the video subsystem Prerequisite NOTE: Ensure the Local Server Video...
... and/or mouse cables from the system to the Troubleshooting Hard drive issues section. 11 Ensure that all installed drives are securely attached to the external connectors on your system. • Compare the technical specification of hard drive backplane at both ends. 5 Reseat all external cables are... a USB device Prerequisite NOTE: Follow steps 1 to 5 to RAID mode for SATA drives. 12 Save the setting, and reboot the server. 13 If the issue persists, contact Dell Technical Support for assistance. Troubleshooting the video subsystem Prerequisite NOTE: Ensure the Local Server Video...
EMC PowerEdge Servers Troubleshooting Guide
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...following components (if installed) from the electrical outlet. 2 Remove the system cover. 3 Ensure that is not authorized by Dell is not covered by the online or telephone service and support team. Steps 1 Turn off the system and attached peripherals,... system and attached peripherals, and disconnect the system from the system: • Power supply unit(s) • Optical drive • Hard drives • Hard drive backplane • USB memory key • Hard drive tray • Cooling shroud • Expansion card risers (if installed) • Expansion cards • Cooling fan...
...following components (if installed) from the electrical outlet. 2 Remove the system cover. 3 Ensure that is not authorized by Dell is not covered by the online or telephone service and support team. Steps 1 Turn off the system and attached peripherals,... system and attached peripherals, and disconnect the system from the system: • Power supply unit(s) • Optical drive • Hard drives • Hard drive backplane • USB memory key • Hard drive tray • Cooling shroud • Expansion card risers (if installed) • Expansion cards • Cooling fan...
EMC PowerEdge Servers Troubleshooting Guide
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Hard drives cannot be added to the SAS 6ir product documentation. Method 2: Dell update package instructions for UEFI. 1 Download the BIOS update package at: Dell.com/support. 2 When the Export Compliance Disclaimer window appears, read the agreement and if you agree, click I agree. 3 The File ...below are the steps for the four methods: Method 1: Dell update package instructions for Linux DUP. 54 Troubleshooting hardware issues The following steps show how to update the BIOS and PERC firmware: There are four methods to your hard drive. 4 You can also load this issue, update the BIOS...
Hard drives cannot be added to the SAS 6ir product documentation. Method 2: Dell update package instructions for UEFI. 1 Download the BIOS update package at: Dell.com/support. 2 When the Export Compliance Disclaimer window appears, read the agreement and if you agree, click I agree. 3 The File ...below are the steps for the four methods: Method 1: Dell update package instructions for Linux DUP. 54 Troubleshooting hardware issues The following steps show how to update the BIOS and PERC firmware: There are four methods to your hard drive. 4 You can also load this issue, update the BIOS...
EMC PowerEdge Servers Troubleshooting Guide
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...to perform the update. Method 2: Linux update package. 1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read over the release information presented in the dialog window. 5 Download and perform any...8 Follow the remaining prompts to perform the update. 1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read the release information by running the command "./[model]_BIOS_LX[revision].BIN--version" command...
...to perform the update. Method 2: Linux update package. 1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read over the release information presented in the dialog window. 5 Download and perform any...8 Follow the remaining prompts to perform the update. 1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read the release information by running the command "./[model]_BIOS_LX[revision].BIN--version" command...
EMC PowerEdge Servers Troubleshooting Guide
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... perform the update. Method 2: Linux update package: 1 Download the BIOS update package at : Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Browse to the location where you replace PERC and the PERC battery. Creating non-raid... or battery errors on the PERC controller section. 1 Download the BIOS update package at : Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read over the release information presented in the dialog window. 5 Download and install any...
... perform the update. Method 2: Linux update package: 1 Download the BIOS update package at : Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Browse to the location where you replace PERC and the PERC battery. Creating non-raid... or battery errors on the PERC controller section. 1 Download the BIOS update package at : Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read over the release information presented in the dialog window. 5 Download and install any...
EMC PowerEdge Servers Troubleshooting Guide
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... are any key to the RAID controller. NOTE: Certain operations, such as pinned cache, is preserved until you that all drives are present. See, Importing foreign configuration using PERC. 2 Rebuild the failed hard drives. See, Downloading drivers and firmware. This preserved dirty cache is called pinned cache, and is strongly advised that belongs...
... are any key to the RAID controller. NOTE: Certain operations, such as pinned cache, is preserved until you that all drives are present. See, Importing foreign configuration using PERC. 2 Rebuild the failed hard drives. See, Downloading drivers and firmware. This preserved dirty cache is called pinned cache, and is strongly advised that belongs...