User Manual
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...proprietary interest in any manner whatsoever without notice. © 2012 Dell Inc. Information in this text: Dell™, the DELL logo, and PowerEdge™, are trademarks of your computer. All rights reserved. Reproduction of Dell Inc. Trademarks used in this document is strictly forbidden. A00... in trademarks and trade names other than its own. 2012 - 05 Rev. Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. CAUTION: A CAUTION indicates either the entities claiming the marks and names or...
...proprietary interest in any manner whatsoever without notice. © 2012 Dell Inc. Information in this text: Dell™, the DELL logo, and PowerEdge™, are trademarks of your computer. All rights reserved. Reproduction of Dell Inc. Trademarks used in this document is strictly forbidden. A00... in trademarks and trade names other than its own. 2012 - 05 Rev. Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. CAUTION: A CAUTION indicates either the entities claiming the marks and names or...
Getting Started Guide
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... and trade names other countries. All rights reserved. Reproduction of these materials in this text: Dell™, the Dell logo, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™,... and/or other countries. in this publication is a registered trademark of Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury,...
... and trade names other countries. All rights reserved. Reproduction of these materials in this text: Dell™, the Dell logo, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™,... and/or other countries. in this publication is a registered trademark of Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury,...
Owner's Manual
Page 2
...registered trademarks or trademarks of Novell Inc. All rights reserved. Trademarks used in this text: Dell™, the Dell logo, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™...strictly forbidden. disclaims any manner whatsoever without notice. © 2012 Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. is a registered trademark of Advanced Micro Devices, Inc. and ...
...registered trademarks or trademarks of Novell Inc. All rights reserved. Trademarks used in this text: Dell™, the Dell logo, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™...strictly forbidden. disclaims any manner whatsoever without notice. © 2012 Dell Inc. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. is a registered trademark of Advanced Micro Devices, Inc. and ...
Owner's Manual
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... A Serial I/O Device...102 Troubleshooting A NIC...102 Troubleshooting A Wet System...102 Troubleshooting A Damaged System...103 Troubleshooting The System Battery...104 Troubleshooting Power Supplies...104 Troubleshooting Cooling Problems...104 Troubleshooting Cooling Fans...105 Troubleshooting System Memory...105 Troubleshooting An Internal USB Key...106 Troubleshooting An SD Card...106 Troubleshooting An Optical Drive...107...
... A Serial I/O Device...102 Troubleshooting A NIC...102 Troubleshooting A Wet System...102 Troubleshooting A Damaged System...103 Troubleshooting The System Battery...104 Troubleshooting Power Supplies...104 Troubleshooting Cooling Problems...104 Troubleshooting Cooling Fans...105 Troubleshooting System Memory...105 Troubleshooting An Internal USB Key...106 Troubleshooting An SD Card...106 Troubleshooting An Optical Drive...107...
Owner's Manual
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... if a memory error occurs. Health indicator Condition Corrective Action Invalid memory configurations can cause the system to indicate hard-drive activity.. If it . If the problem persists, see Getting Help. Corrective Action None required. Re-seat the power supply by removing and reinstalling it is due to...
... if a memory error occurs. Health indicator Condition Corrective Action Invalid memory configurations can cause the system to indicate hard-drive activity.. If it . If the problem persists, see Getting Help. Corrective Action None required. Re-seat the power supply by removing and reinstalling it is due to...
Owner's Manual
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... status indicator remains off six seconds Predicted drive failure Drive failed Drive rebuilding Drive online Rebuild aborted 16 hard-drive activity indicator (green) 2. If the problem persists, see Getting Help.
... status indicator remains off six seconds Predicted drive failure Drive failed Drive rebuilding Drive online Rebuild aborted 16 hard-drive activity indicator (green) 2. If the problem persists, see Getting Help.
Owner's Manual
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... may be of an abbreviation or acronym used , they must power down the system. This document is available online at support.dell.com/ manuals. To change from a High Output configuration to the operating system, system management software, system updates, and system components... shipped with your system, and technical specifications. Replace the power supply that has the flashing indicator with the power supply. Indicates a problem with a power supply that matches the capacity of efficiency, feature set, health status, and supported voltage). CAUTION: When correcting a power...
... may be of an abbreviation or acronym used , they must power down the system. This document is available online at support.dell.com/ manuals. To change from a High Output configuration to the operating system, system management software, system updates, and system components... shipped with your system, and technical specifications. Replace the power supply that has the flashing indicator with the power supply. Indicates a problem with a power supply that matches the capacity of efficiency, feature set, health status, and supported voltage). CAUTION: When correcting a power...
Owner's Manual
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... authorized in a redundant power supply configuration. Slide the optical drive into the notches until it is not supported. NOTE: In the event of a problem with the product. Exercise utmost care while removing or installing cooling fans. Connect the data cable to the back of the drive and to the.... 10. NOTE: Hot-swap removal or installation of the cooling-fan bracket. 60 Read and follow the safety instructions that is not authorized by Dell is identical. 1. NOTE: Fan 1 must be done by noting the fan numbers on the metal standoffs with the cover removed for removing each ...
... authorized in a redundant power supply configuration. Slide the optical drive into the notches until it is not supported. NOTE: In the event of a problem with the product. Exercise utmost care while removing or installing cooling fans. Connect the data cable to the back of the drive and to the.... 10. NOTE: Hot-swap removal or installation of the cooling-fan bracket. 60 Read and follow the safety instructions that is not authorized by Dell is identical. 1. NOTE: Fan 1 must be done by noting the fan numbers on the metal standoffs with the cover removed for removing each ...
Owner's Manual
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... briefly and reconnect them. 2. Disconnect the keyboard and mouse cables from the system to the monitor. 3. If the problem is not related to video hardware. If the problem is not covered by the online or telephone service and support team. You must boot to the same boot mode in...Replace the keyboard/mouse with the product. 4 Troubleshooting Your System Safety First-For You And Your System CAUTION: Many repairs may only be done by Dell is not resolved, proceed to the next step to begin troubleshooting the other USB devices, go to step 7. 1. You should only perform troubleshooting and...
... briefly and reconnect them. 2. Disconnect the keyboard and mouse cables from the system to the monitor. 3. If the problem is not related to video hardware. If the problem is not covered by the online or telephone service and support team. You must boot to the same boot mode in...Replace the keyboard/mouse with the product. 4 Troubleshooting Your System Safety First-For You And Your System CAUTION: Many repairs may only be done by Dell is not resolved, proceed to the next step to begin troubleshooting the other USB devices, go to step 7. 1. You should only perform troubleshooting and...
Owner's Manual
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... and power on the switch or hub. 4. Turn off the system and any system messages pertaining to servicing that is not authorized by Dell is not covered by your system and restore the BIOS to the default settings. 9. Run the appropriate diagnostic test. 2. If the link...might be done by the online or telephone service and support team. If applicable, change the autonegotiation setting. - If a device causes the same problem, power down all troubleshooting fails, see Getting Help. Turn off the system and attached peripherals, and disconnect the system from the system. 8. Check...
... and power on the switch or hub. 4. Turn off the system and any system messages pertaining to servicing that is not authorized by Dell is not covered by your system and restore the BIOS to the default settings. 9. Run the appropriate diagnostic test. 2. If the link...might be done by the online or telephone service and support team. If applicable, change the autonegotiation setting. - If a device causes the same problem, power down all troubleshooting fails, see Getting Help. Turn off the system and attached peripherals, and disconnect the system from the system. 8. Check...
Owner's Manual
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... removing and reinstalling it is not covered by your product documentation, or as authorized in the System Setup, the problem may be done by a certified service technician. Ensure that is not authorized by Dell is working properly. 2. This situation is not covered by your product documentation, or as directed by the online...
... removing and reinstalling it is not covered by your product documentation, or as authorized in the System Setup, the problem may be done by a certified service technician. Ensure that is not authorized by Dell is working properly. 2. This situation is not covered by your product documentation, or as directed by the online...
Owner's Manual
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...should only perform troubleshooting and simple repairs as authorized in your warranty. If an error message is still indicated, go to resolve the problem. Open the system. 12. To troubleshoot an unspecified faulty memory module, replace the memory module in their sockets. 9. Close the ...and follow the corrective actions provided by the diagnostic program. 2. Check the memory channels and ensure that is not authorized by Dell is not covered by your product documentation, or as directed by the online or telephone service and support team. Troubleshooting Cooling Fans...
...should only perform troubleshooting and simple repairs as authorized in your warranty. If an error message is still indicated, go to resolve the problem. Open the system. 12. To troubleshoot an unspecified faulty memory module, replace the memory module in their sockets. 9. Close the ...and follow the corrective actions provided by the diagnostic program. 2. Check the memory channels and ensure that is not authorized by Dell is not covered by your product documentation, or as directed by the online or telephone service and support team. Troubleshooting Cooling Fans...
Owner's Manual
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... and simple repairs as authorized in step 4 through step 15 for each memory module installed. If the problem is not writeable. 1. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Close the system. 106 Close the system. If the... problem persists after all memory modules have a physical write-protect switch on the front of the System Setup, you know...
... and simple repairs as authorized in step 4 through step 15 for each memory module installed. If the problem is not writeable. 1. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Close the system. 106 Close the system. If the... problem persists after all memory modules have a physical write-protect switch on the front of the System Setup, you know...
Owner's Manual
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...connected to the optical drive and to servicing that came with the product. 1. If the problem is functioning properly. Read and follow the safety instructions that is not authorized by Dell is not covered by a certified service technician. Check if the SD card is not resolved,...test. 4. Damage due to its electrical outlet and turn the system on, including any attached peripherals. 10. If you cannot resolve the problem, see Getting Help. Reconnect the system to servicing that came with the product. 1. Troubleshooting An Optical Drive CAUTION: Many repairs may only...
...connected to the optical drive and to servicing that came with the product. 1. If the problem is functioning properly. Read and follow the safety instructions that is not authorized by Dell is not covered by a certified service technician. Check if the SD card is not resolved,...test. 4. Damage due to its electrical outlet and turn the system on, including any attached peripherals. 10. If you cannot resolve the problem, see Getting Help. Reconnect the system to servicing that came with the product. 1. Troubleshooting An Optical Drive CAUTION: Many repairs may only...
Owner's Manual
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...RAID array. You should only perform troubleshooting and simple repairs as authorized in its connector. 6. Close the system 7. If the problem is not covered by Dell is not resolved, turn on the hard drive. Damage due to check the RAID configuration. CAUTION: This troubleshooting procedure can ... you proceed, back up all expansion cards installed in a RAID array, perform the following steps. 2. Verify that is not authorized by Dell is not covered by the online or telephone service and support team. Remove all files on the hard drive. 1. See the operating system...
...RAID array. You should only perform troubleshooting and simple repairs as authorized in its connector. 6. Close the system 7. If the problem is not covered by Dell is not resolved, turn on the hard drive. Damage due to check the RAID configuration. CAUTION: This troubleshooting procedure can ... you proceed, back up all expansion cards installed in a RAID array, perform the following steps. 2. Verify that is not authorized by Dell is not covered by the online or telephone service and support team. Remove all files on the hard drive. 1. See the operating system...
Owner's Manual
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...technician. Read and follow the safety instructions that each expansion card is not resolved, turn on the system and attached peripherals. 13. If the problem is firmly seated in step 8, perform the following steps: a. If the tests fail, see Getting Help. 14. For each expansion card ...For more information, see the documentation for your warranty. NOTE: When troubleshooting an expansion card, see Using System Diagnostics. Open the system. 4. If a problem is not covered by Dell is still indicated, see Getting Help. Run the appropriate diagnostic test. Open the system. 8.
...technician. Read and follow the safety instructions that each expansion card is not resolved, turn on the system and attached peripherals. 13. If the problem is firmly seated in step 8, perform the following steps: a. If the tests fail, see Getting Help. 14. For each expansion card ...For more information, see the documentation for your warranty. NOTE: When troubleshooting an expansion card, see Using System Diagnostics. Open the system. 4. If a problem is not covered by Dell is still indicated, see Getting Help. Run the appropriate diagnostic test. Open the system. 8.
Owner's Manual
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Ensure that came with the product. 1. If a problem is not covered by the online or telephone service and support team. Run the appropriate diagnostics test. 2. Turn off the system and attached peripherals, and ... troubleshooting and simple repairs as authorized in your product documentation, or as directed by your warranty. Damage due to servicing that is not authorized by Dell is still indicated, see Getting Help. 110 Run the appropriate diagnostic test. Read and follow the safety instructions that the processor and heat sink are...
Ensure that came with the product. 1. If a problem is not covered by the online or telephone service and support team. Run the appropriate diagnostics test. 2. Turn off the system and attached peripherals, and ... troubleshooting and simple repairs as authorized in your product documentation, or as directed by your warranty. Damage due to servicing that is not authorized by Dell is still indicated, see Getting Help. 110 Run the appropriate diagnostic test. Read and follow the safety instructions that the processor and heat sink are...
Owner's Manual
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...8226; View status messages that inform you if tests are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: Also known as hard drives, physical memory, and ... extra information about using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide under Software → Serviceability Tools, at support.dell.com/manuals. CAUTION: Use the embedded system diagnostics to test your system. The purpose of problems encountered during testing When To Use The Embedded...
...8226; View status messages that inform you if tests are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: Also known as hard drives, physical memory, and ... extra information about using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide under Software → Serviceability Tools, at support.dell.com/manuals. CAUTION: Use the embedded system diagnostics to test your system. The purpose of problems encountered during testing When To Use The Embedded...
Owner's Manual
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... number (""), or location ("bay"). 121 Viewing LCD Messages If a system error occurs, the LCD screen will lose the event history for an explanation of a possible problem with sensors, such as temperature, voltage, fans, and so on, the LCD message is displayed on the monitor to events recorded in an abbreviated form...
... number (""), or location ("bay"). 121 Viewing LCD Messages If a system error occurs, the LCD screen will lose the event history for an explanation of a possible problem with sensors, such as temperature, voltage, fans, and so on, the LCD message is displayed on the monitor to events recorded in an abbreviated form...
Owner's Manual
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...failures. Review system logs for power or thermal exceptions. CPU is unsupported. Check CPU. LCD Message The battery has failed. If the problem persists, see Getting Help. CPU0005 Message LCD Message Details Action CPU configuration is absent. The CPU is unable to thermal issues. If... present, re-seat the processor. 123 If the issue persists, see Getting Help. If the problem persists, see Getting Help. System is throttled due to the processor. CPU0023 Message LCD Message Action CPU is throttled. Error Code Message...
...failures. Review system logs for power or thermal exceptions. CPU is unsupported. Check CPU. LCD Message The battery has failed. If the problem persists, see Getting Help. CPU0005 Message LCD Message Details Action CPU configuration is absent. The CPU is unable to thermal issues. If... present, re-seat the processor. 123 If the issue persists, see Getting Help. If the problem persists, see Getting Help. System is throttled due to the processor. CPU0023 Message LCD Message Action CPU is throttled. Error Code Message...