Information Update
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...increases "Getting Help" the CPU fan speed in conditions: the Hardware • The system is Reseat the RAID either missing, bad, battery connector. ROMB Batt RAID battery is Owner's Manual. "Troubleshooting System Cooling Problems" in the System The SYSTEM NAME Setup program. See... is unable Turn off and active errors are displayed. as a precautionary measure. or unable to See the "RAID recharge due to maximum...
...increases "Getting Help" the CPU fan speed in conditions: the Hardware • The system is Reseat the RAID either missing, bad, battery connector. ROMB Batt RAID battery is Owner's Manual. "Troubleshooting System Cooling Problems" in the System The SYSTEM NAME Setup program. See... is unable Turn off and active errors are displayed. as a precautionary measure. or unable to See the "RAID recharge due to maximum...
Hardware Owner's Manual (PDF)
Page 4
... 56 Installing the Power Supply Blank 56 SAS Controller Daughter Card 56 Removing a SAS Controller Daughter Card 56 Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card 56 RAID Battery 60 4 Contents
... 56 Installing the Power Supply Blank 56 SAS Controller Daughter Card 56 Removing a SAS Controller Daughter Card 56 Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card 56 RAID Battery 60 4 Contents
Hardware Owner's Manual (PDF)
Page 7
... Troubleshooting System Cooling Problems 101 Troubleshooting a Fan 101 Troubleshooting System Memory 102 Troubleshooting an Optical Drive 103 Troubleshooting a Hard Drive 104 Troubleshooting a SAS or SAS RAID Controller Daughter Card 105 Troubleshooting Expansion Cards 107 Troubleshooting the Microprocessors 108 5 Running the System Diagnostics Using Server Administrator Diagnostics 111 System Diagnostics Features 111...
... Troubleshooting System Cooling Problems 101 Troubleshooting a Fan 101 Troubleshooting System Memory 102 Troubleshooting an Optical Drive 103 Troubleshooting a Hard Drive 104 Troubleshooting a SAS or SAS RAID Controller Daughter Card 105 Troubleshooting Expansion Cards 107 Troubleshooting the Microprocessors 108 5 Running the System Diagnostics Using Server Administrator Diagnostics 111 System Diagnostics Features 111...
Hardware Owner's Manual (PDF)
Page 10
... more information on page 36). NOTE: Always check for updates on page 112. See "Running the System Diagnostics" on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may ... optional RAID card. Keystrokes for PXE boot. Option is displayed only if you to configure NIC settings for Accessing System Features Keystroke Description Enters the System Setup program. Enters the Baseboard Management Controller (BMC) Management Utility, which allows you have the optional Dell Remote ...
... more information on page 36). NOTE: Always check for updates on page 112. See "Running the System Diagnostics" on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may ... optional RAID card. Keystrokes for PXE boot. Option is displayed only if you to configure NIC settings for Accessing System Features Keystroke Description Enters the System Setup program. Enters the Baseboard Management Controller (BMC) Management Utility, which allows you have the optional Dell Remote ...
Hardware Owner's Manual (PDF)
Page 12
... has been detected, the LCD display lights amber regardless of the system can cause the LCD to flash blue to a problem with the optional SAS RAID daughter card, two indicators on each of the hard-drive carriers provide information on /fault indicator. 12 About Your System Front-Panel LED Indicators, Buttons...
... has been detected, the LCD display lights amber regardless of the system can cause the LCD to flash blue to a problem with the optional SAS RAID daughter card, two indicators on each of the hard-drive carriers provide information on /fault indicator. 12 About Your System Front-Panel LED Indicators, Buttons...
Hardware Owner's Manual (PDF)
Page 13
... 2 green drive-activity indicator and amber) Table 1-3 lists the drive indicator patterns. About Your System 13 After the replacement drive is active. NOTE: For non-RAID configurations, only the drive-activity indicator is installed, the "drive being prepared for insertion or removal" pattern. For example, if a hard-drive fails, the "drive...
... 2 green drive-activity indicator and amber) Table 1-3 lists the drive indicator patterns. About Your System 13 After the replacement drive is active. NOTE: For non-RAID configurations, only the drive-activity indicator is installed, the "drive being prepared for insertion or removal" pattern. For example, if a hard-drive fails, the "drive...
Hardware Owner's Manual (PDF)
Page 14
Figure 1-3. Off Blinks green, amber, and off six seconds. Blinks green three seconds, amber three seconds, and off . Table 1-3. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for insertion or removal Drive predicted failure Drive failed Drive rebuilding Drive online Rebuild aborted Drive-Status ...
Figure 1-3. Off Blinks green, amber, and off six seconds. Blinks green three seconds, amber three seconds, and off . Table 1-3. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for insertion or removal Drive predicted failure Drive failed Drive rebuilding Drive online Rebuild aborted Drive-Status ...
Hardware Owner's Manual (PDF)
Page 18
... out of specified cooling fan is reporting an internal error. the problem persists, ensure that the microprocessor heat sinks are properly installed. See the Dell OpenManage Baseboard Management Controller User's Guide for redundant. Check control panel LCD for information about these utilities. 18 About Your System See "Troubleshooting the... E1311 E1313 E1410 E1414 Text ROMB Batt CPU # VCORE RPM Fan ## RPM Fan Mod #x Fan Redundancy CPU # IERR CPU # Thermtrip Causes Corrective Actions RAID battery is out of over- Cooling Problems" on page 125. Reseat the...
... out of specified cooling fan is reporting an internal error. the problem persists, ensure that the microprocessor heat sinks are properly installed. See the Dell OpenManage Baseboard Management Controller User's Guide for redundant. Check control panel LCD for information about these utilities. 18 About Your System See "Troubleshooting the... E1311 E1313 E1410 E1414 Text ROMB Batt CPU # VCORE RPM Fan ## RPM Fan Mod #x Fan Redundancy CPU # IERR CPU # Thermtrip Causes Corrective Actions RAID battery is out of over- Cooling Problems" on page 125. Reseat the...
Hardware Owner's Manual (PDF)
Page 21
... System usable. See "Troubleshooting System Memory" on page 102. Memory" on page 102. See "Getting Help" on page 56. If the problem persists, see your RAID documentation. removed from the system. CPU & Firmware Mismatch The BMC firmware does not support the CPU. Update to copy its See "Troubleshooting System flash image...
... System usable. See "Troubleshooting System Memory" on page 102. Memory" on page 102. See "Getting Help" on page 56. If the problem persists, see your RAID documentation. removed from the system. CPU & Firmware Mismatch The BMC firmware does not support the CPU. Update to copy its See "Troubleshooting System flash image...
Hardware Owner's Manual (PDF)
Page 24
See "RAID battery has less than 24 hours of events, Clear the log by LCD Status Messages The code and text on the LCD can perform this ... Text Causes Corrective Actions I1912 SEL Full System Event Log is full of Battery" on , the LCD message is removed from another source that the RAID Replace RAID battery. For example, if the code E1418 CPU_1_Presence appears, you must take action to determine the problem if multiple related errors occur. In contrast...
See "RAID battery has less than 24 hours of events, Clear the log by LCD Status Messages The code and text on the LCD can perform this ... Text Causes Corrective Actions I1912 SEL Full System Event Log is full of Battery" on , the LCD message is removed from another source that the RAID Replace RAID battery. For example, if the code E1418 CPU_1_Presence appears, you must take action to determine the problem if multiple related errors occur. In contrast...
Hardware Owner's Manual (PDF)
Page 43
... install the following system components: • Cooling fan modules • Cooling shrouds • Power supplies • SAS controller daughter card or SAS RAID controller daughter card • RAID battery • RAID controller expansion card • Expansion cards • Boot drive • System memory • Processors • RAC card • Optical drive • Hard...
... install the following system components: • Cooling fan modules • Cooling shrouds • Power supplies • SAS controller daughter card or SAS RAID controller daughter card • RAID battery • RAID controller expansion card • Expansion cards • Boot drive • System memory • Processors • RAC card • Optical drive • Hard...
Hardware Owner's Manual (PDF)
Page 45
1 control panel 2 SAS controller daughter card 3 sideplane or SAS RAID controller daughter card (optional) 4 cooling fan modules (4) 5 power supply bays (2) 6 left and center risers each have one optional slimline optical drive. The left riser (slot 2) 7 ... a hot-plug hard drive, turn off the system and attached peripherals, and disconnect the system from the system to a SAS controller daughter card or a SAS RAID controller daughter card.
1 control panel 2 SAS controller daughter card 3 sideplane or SAS RAID controller daughter card (optional) 4 cooling fan modules (4) 5 power supply bays (2) 6 left and center risers each have one optional slimline optical drive. The left riser (slot 2) 7 ... a hot-plug hard drive, turn off the system and attached peripherals, and disconnect the system from the system to a SAS controller daughter card or a SAS RAID controller daughter card.
Hardware Owner's Manual (PDF)
Page 56
...on the daughter card fits into the socket on the sideplane board and the release latch engages. Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card NOTICE: If you to avoid damaging the memory module or its edges with the release latch and edge connector facing the ..., insert the tab on the unoccupied power supply bay in the power supply bay wall. NOTICE: If you are installing a new or replacement SAS RAID daughter card, do not remove the card's plastic cover until it is fully seated. NOTICE: To ensure proper system cooling, the power supply blank...
...on the daughter card fits into the socket on the sideplane board and the release latch engages. Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card NOTICE: If you to avoid damaging the memory module or its edges with the release latch and edge connector facing the ..., insert the tab on the unoccupied power supply bay in the power supply bay wall. NOTICE: If you are installing a new or replacement SAS RAID daughter card, do not remove the card's plastic cover until it is fully seated. NOTICE: To ensure proper system cooling, the power supply blank...
Hardware Owner's Manual (PDF)
Page 57
... to either of the internal storage daughter cards that are illustrated in card tray (2) daughter card socket RAID memory module (DIMM) (SAS RAID controller daughter card only) 4 Attach any cables from the internal storage daughter card to the backplane, ...Card 4 3 2 5 1 6 7 8 1 SAS controller daughter card 2 and tray assembly 4 release latch 5 7 SAS RAID connector 0 (to 8 backplane SAS A) sideplane 3 RAID battery connector (SAS 6 RAID controller daughter card only) alignment slots in the following figures to Figure 3-9 and Figure 3-10 for the cabling guidelines for the...
... to either of the internal storage daughter cards that are illustrated in card tray (2) daughter card socket RAID memory module (DIMM) (SAS RAID controller daughter card only) 4 Attach any cables from the internal storage daughter card to the backplane, ...Card 4 3 2 5 1 6 7 8 1 SAS controller daughter card 2 and tray assembly 4 release latch 5 7 SAS RAID connector 0 (to 8 backplane SAS A) sideplane 3 RAID battery connector (SAS 6 RAID controller daughter card only) alignment slots in the following figures to Figure 3-9 and Figure 3-10 for the cabling guidelines for the...
Hardware Owner's Manual (PDF)
Page 59
Cable Routing for the SAS RAID Controller Daughter Card 3 2 1 1 SAS RAID connector SAS 0 2 SAS RAID controller daughter card 3 SAS backplane connector SAS A Installing System Components 59 Figure 3-10.
Cable Routing for the SAS RAID Controller Daughter Card 3 2 1 1 SAS RAID connector SAS 0 2 SAS RAID controller daughter card 3 SAS backplane connector SAS A Installing System Components 59 Figure 3-10.
Hardware Owner's Manual (PDF)
Page 60
... the battery cable to hard drive bay 0. See Figure 3-11. Installing a SAS RAID Battery 2 3 1 1 RAID battery 2 SAS RAID daughter card battery connector 3 release latch Removing a RAID Battery 1 Disconnect the RAID battery cable from the battery pocket. 60 Installing System Components RAID Battery Installing a RAID Battery 1 Locate the RAID battery pocket on the chassis that is adjacent to the...
... the battery cable to hard drive bay 0. See Figure 3-11. Installing a SAS RAID Battery 2 3 1 1 RAID battery 2 SAS RAID daughter card battery connector 3 release latch Removing a RAID Battery 1 Disconnect the RAID battery cable from the battery pocket. 60 Installing System Components RAID Battery Installing a RAID Battery 1 Locate the RAID battery pocket on the chassis that is adjacent to the...
Hardware Owner's Manual (PDF)
Page 74
...-drive cable from the back of the drive. See Figure 3-17. 4 Replace the SAS controller daughter card.See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on the system. 74 Installing System Components See "Removing and Replacing the Front Bezel" on page 45. 7 Reconnect your system and peripherals...
...-drive cable from the back of the drive. See Figure 3-17. 4 Replace the SAS controller daughter card.See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on the system. 74 Installing System Components See "Removing and Replacing the Front Bezel" on page 45. 7 Reconnect your system and peripherals...
Hardware Owner's Manual (PDF)
Page 75
... or four hard drives. You may come with 3.5-inch or 2.5inch hard drives. When you must have been tested and approved for the optional SAS RAID daughter card to ensure that the host adapter is configured correctly to support hotpluggable drive removal and insertion. Installing System Components 75 Hard Drives This...
... or four hard drives. You may come with 3.5-inch or 2.5inch hard drives. When you must have been tested and approved for the optional SAS RAID daughter card to ensure that the host adapter is configured correctly to support hotpluggable drive removal and insertion. Installing System Components 75 Hard Drives This...
Hardware Owner's Manual (PDF)
Page 86
...follow the safety instructions that the object is installed in the left riser board, remove the card. See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on the system board. 2 Connect the control panel cable and optical drive cable (if applicable) to pry out the battery. ...: To avoid damage to touch the system board with the pins on the system board, and lower the sideplane until that is not authorized by Dell is fully seated into the connector on page 56. 4 Close the system. CAUTION: There is a danger of its socket with the product. See...
...follow the safety instructions that the object is installed in the left riser board, remove the card. See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on the system board. 2 Connect the control panel cable and optical drive cable (if applicable) to pry out the battery. ...: To avoid damage to touch the system board with the pins on the system board, and lower the sideplane until that is not authorized by Dell is fully seated into the connector on page 56. 4 Close the system. CAUTION: There is a danger of its socket with the product. See...
Hardware Owner's Manual (PDF)
Page 90
...: The memory modules are hot to the touch for the memory modules to ensure proper installation. See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on page 52. 6 Remove both the center and left risers from the electrical outlet. 3 Open the system. See "Removing the... Memory Cooling Shroud" on page 56. 8 Close the system. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty. See "Opening and Closing the System" on page 85. 8 Remove ...
...: The memory modules are hot to the touch for the memory modules to ensure proper installation. See "Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card" on page 52. 6 Remove both the center and left risers from the electrical outlet. 3 Open the system. See "Removing the... Memory Cooling Shroud" on page 56. 8 Close the system. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty. See "Opening and Closing the System" on page 85. 8 Remove ...