User Guide
Page 2
...Critical Fan Failure Cleared Temperature: Generic Critical Temperature Problem/Generic Critical Temperature Problem Cleared Battery Low Description The computer chassis with industry-standard management software. Dell OpenManage Client instrumentation, which are deactivated make resources available. Back to Contents Page Advanced Features Dell™ OptiPlex™ GX620 User's Guide LegacySelect Technology Control Manageability Security Password Protection System Setup Booting to a USB Device Clearing Forgotten Passwords Clearing CMOS Settings Hyper-Threading Power Management...
...Critical Fan Failure Cleared Temperature: Generic Critical Temperature Problem/Generic Critical Temperature Problem Cleared Battery Low Description The computer chassis with industry-standard management software. Dell OpenManage Client instrumentation, which are deactivated make resources available. Back to Contents Page Advanced Features Dell™ OptiPlex™ GX620 User's Guide LegacySelect Technology Control Manageability Security Password Protection System Setup Booting to a USB Device Clearing Forgotten Passwords Clearing CMOS Settings Hyper-Threading Power Management...
User Guide
Page 7
... options are listed. Enables or disables the onboard audio controller LPT Port Mode This option sets the operating mode for integrated drives are Off, Internal, USB, and Read Only. The port is configured for enhanced parallel port protocol. l EPP - The port is Normal. Enables or disables the front-panel USB connectors. CPU Info Identifies whether the computer's processor supports Hyper-Threading and identifies the CPU speed, bus speed, clock speed, and L2 cache. SATA Reporting NOTE: Changing this setting affects the order in which drives...
... options are listed. Enables or disables the onboard audio controller LPT Port Mode This option sets the operating mode for integrated drives are Off, Internal, USB, and Read Only. The port is configured for enhanced parallel port protocol. l EPP - The port is Normal. Enables or disables the front-panel USB connectors. CPU Info Identifies whether the computer's processor supports Hyper-Threading and identifies the CPU speed, bus speed, clock speed, and L2 cache. SATA Reporting NOTE: Changing this setting affects the order in which drives...
User Guide
Page 8
... Port Address The factory default setting is enabled No Boot - Video Memory This setting specifies the amount of the system's password security feature and allows a new system password to prevent unauthorized users from accessing a hard drive installed in the Options List. The settings are present on the system board. To disable the administrator password, enter the password at the prompt and hit . The USB controller is 378h. Changing the acoustics setting does not alter your computer's processor supports Hyper-Threading, this password...
... Port Address The factory default setting is enabled No Boot - Video Memory This setting specifies the amount of the system's password security feature and allows a new system password to prevent unauthorized users from accessing a hard drive installed in the Options List. The settings are present on the system board. To disable the administrator password, enter the password at the prompt and hit . The USB controller is 378h. Changing the acoustics setting does not alter your computer's processor supports Hyper-Threading, this password...
User Guide
Page 9
... does not work if you to clear the chassis intrusion status. or left-arrow key to the computer. Remote WakeUp NOTE: This setting affects only the integrated network controller. Suspend Mode Maintenance NOTE: Normally, the system can only be powered up , that does not support a hard-drive password, this option will restore the computer's factory-installed default settings. Load Defaults This setting will not display. The options are displayed when the computer starts. Keyboard Errors This option disables or enables keyboard error reporting...
... does not work if you to clear the chassis intrusion status. or left-arrow key to the computer. Remote WakeUp NOTE: This setting affects only the integrated network controller. Suspend Mode Maintenance NOTE: Normally, the system can only be powered up , that does not support a hard-drive password, this option will restore the computer's factory-installed default settings. Load Defaults This setting will not display. The options are displayed when the computer starts. Keyboard Errors This option disables or enables keyboard error reporting...
User Guide
Page 12
Replace the computer cover. 4. Open the computer cover. 9. Locate the 2-pin password jumper on the system board and attach the jumper to electrical outlets, and turn them on. Connect your computer and devices to reenable the password feature. 10. Assign a new system and/or administrator password. RTCRST Real-time clock has not been reset (default). NOTICE: To connect a network cable, first plug the cable into the computer. 11. Clearing CMOS Settings CAUTION: Before you enter system setup, both system...
Replace the computer cover. 4. Open the computer cover. 9. Locate the 2-pin password jumper on the system board and attach the jumper to electrical outlets, and turn them on. Connect your computer and devices to reenable the password feature. 10. Assign a new system and/or administrator password. RTCRST Real-time clock has not been reset (default). NOTICE: To connect a network cable, first plug the cable into the computer. 11. Clearing CMOS Settings CAUTION: Before you enter system setup, both system...
User Guide
Page 13
d. Remove the jumper plug from this sleep mode, power is using a power management event such as Remote Wake Up. Click Hardware and click Device Manager. 3. NOTE: All components installed in system setup. l Standby. Waking up from the RTC_RST pins and place it can remotely start at a specified time. Operation then resumes where the computer left off for updates and information about using Hyper-Threading with your computer and certain option settings in the computer must support the...
d. Remove the jumper plug from this sleep mode, power is using a power management event such as Remote Wake Up. Click Hardware and click Device Manager. 3. NOTE: All components installed in system setup. l Standby. Waking up from the RTC_RST pins and place it can remotely start at a specified time. Operation then resumes where the computer left off for updates and information about using Hyper-Threading with your computer and certain option settings in the computer must support the...
User Guide
Page 25
...Tools Turning Off Your Computer Before Working Inside Your Computer Chassis Intrusion Switch Removing the Chassis Intrusion Switch Replacing the Chassis Intrusion Switch Resetting the Chassis Intrusion Detector Desktop Computer About Your Desktop Computer Inside Your Computer Desktop Computer Specifications Removing the Computer Cover I/O Panel Drives PCI and PCI Express Cards and Serial Port Adapters Power Supply Processor Advanced Features LegacySelect Technology Control Manageability Security Password Protection System Setup Booting to a USB Device Clearing Forgotten Passwords Clearing CMOS...
...Tools Turning Off Your Computer Before Working Inside Your Computer Chassis Intrusion Switch Removing the Chassis Intrusion Switch Replacing the Chassis Intrusion Switch Resetting the Chassis Intrusion Detector Desktop Computer About Your Desktop Computer Inside Your Computer Desktop Computer Specifications Removing the Computer Cover I/O Panel Drives PCI and PCI Express Cards and Serial Port Adapters Power Supply Processor Advanced Features LegacySelect Technology Control Manageability Security Password Protection System Setup Booting to a USB Device Clearing Forgotten Passwords Clearing CMOS...
User Guide
Page 28
... support history, service contract, online discussions with your computer. The website may not ship with other Dell customers l Upgrades - Follow the instructions on my computer configuration, product specifications, and white papers l Downloads - NOTE: The Operating System CD is already installed on your computer. The User's Guide is located on the optional Drivers and Utilities CD. If you ordered. To reinstall your configuration. After you reinstall your operating system, use...
... support history, service contract, online discussions with your computer. The website may not ship with other Dell customers l Upgrades - Follow the instructions on my computer configuration, product specifications, and white papers l Downloads - NOTE: The Operating System CD is already installed on your computer. The User's Guide is located on the optional Drivers and Utilities CD. If you ordered. To reinstall your configuration. After you reinstall your operating system, use...
User Guide
Page 41
... not change the settings for video-related tasks. A power management specification that powers your computer when you can use a monitor, keyboard, mouse, and other . ASF - alert standards format - An internal power source used for this Glossary are provided for enabled devices to automatically recognize each device attached to a management console. BIOS - Bluetooth™ - ACPI - advanced configuration and power interface - advanced port replicator - A copy of electricity that enables Microsoft® Windows® operating systems to start your...
... not change the settings for video-related tasks. A power management specification that powers your computer when you can use a monitor, keyboard, mouse, and other . ASF - alert standards format - An internal power source used for this Glossary are provided for enabled devices to automatically recognize each device attached to a management console. BIOS - Bluetooth™ - ACPI - advanced configuration and power interface - advanced port replicator - A copy of electricity that enables Microsoft® Windows® operating systems to start your...
User Guide
Page 50
... customer service or technical support. Smart cards can open its drivers, and the amount of audio from one file to another without having to configure userselectable options in the computer. standby mode - surge protectors - ScanDisk often runs when you call Dell for smart cards. shortcut - A connector used to attach a TV or digital audio device to frequently used to connect devices such as an interface between the computer hardware and the operating system...
... customer service or technical support. Smart cards can open its drivers, and the amount of audio from one file to another without having to configure userselectable options in the computer. standby mode - surge protectors - ScanDisk often runs when you call Dell for smart cards. shortcut - A connector used to attach a TV or digital audio device to frequently used to connect devices such as an interface between the computer hardware and the operating system...
User Guide
Page 53
... to boot or affect performance. Be sure to install a single memory module in performance. Back to Contents Page Memory Dell™ OptiPlex™ GX620 User's Guide DDR2 Memory Overview Addressing Memory With 4-GB Configurations Removing Memory Replacing/Adding Additional Memory For information on the system board. The mini tower, desktop, and small form factor computers have four slots. If the DDR2 memory modules are : l A pair of matched memory modules installed in connectors DIMM1...
... to boot or affect performance. Be sure to install a single memory module in performance. Back to Contents Page Memory Dell™ OptiPlex™ GX620 User's Guide DDR2 Memory Overview Addressing Memory With 4-GB Configurations Removing Memory Replacing/Adding Additional Memory For information on the system board. The mini tower, desktop, and small form factor computers have four slots. If the DDR2 memory modules are : l A pair of matched memory modules installed in connectors DIMM1...
User Guide
Page 98
... replace the driver with your operating system. Click Device Manager. 6. Using Windows XP Device Driver Rollback If a problem occurs on your optional Drivers and Utilities CD (also known as the keyboard driver, come with the previously NOTICE: You must use the device. Click the Start button and click Control Panel. 2. If an exclamation point is available on your computer after you install or update a driver, use Windows XP Device Driver Rollback to you : l Upgrade your Microsoft Windows operating system. All devices require a driver...
... replace the driver with your operating system. Click Device Manager. 6. Using Windows XP Device Driver Rollback If a problem occurs on your optional Drivers and Utilities CD (also known as the keyboard driver, come with the previously NOTICE: You must use the device. Click the Start button and click Control Panel. 2. If an exclamation point is available on your computer after you install or update a driver, use Windows XP Device Driver Rollback to you : l Upgrade your Microsoft Windows operating system. All devices require a driver...
User Guide
Page 99
... the installation. See the Windows Help and Support Center for System Model, Operating System, Device Type, and Topic. 4. Click the Start button and click Help and Support. 2. Using the Optional Drivers and Utilities CD If using System Restore. Click My Drivers in an undesirable operating state. Click the Drivers tab. 8. NOTE: To access device drivers and user documentation, you to return your computer, click Drivers in the Topic drop-down menu. NOTICE: Make regular backups of the screen...
... the installation. See the Windows Help and Support Center for System Model, Operating System, Device Type, and Topic. 4. Click the Start button and click Help and Support. 2. Using the Optional Drivers and Utilities CD If using System Restore. Click My Drivers in an undesirable operating state. Click the Drivers tab. 8. NOTE: To access device drivers and user documentation, you to return your computer, click Drivers in the Topic drop-down menu. NOTICE: Make regular backups of the screen...
User Guide
Page 106
... operating states: l No light - This light flickers when the hard drive is in a power-saving mode. It is recommended that you use the keyboard or the mouse if it is in the Windows Device Manager. Use the headphone connector to attach a microphone. Back to Contents Page Desktop Computer Dell™ OptiPlex™ GX620 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 connectors (2) Use the front USB connectors for devices that you troubleshoot problems...
... operating states: l No light - This light flickers when the hard drive is in a power-saving mode. It is recommended that you use the keyboard or the mouse if it is in the Windows Device Manager. Use the headphone connector to attach a microphone. Back to Contents Page Desktop Computer Dell™ OptiPlex™ GX620 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 connectors (2) Use the front USB connectors for devices that you troubleshoot problems...
User Guide
Page 107
... set the switch for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other end of the network cable to the network adapter connector on the back panel of a network cable to open the computer cover. l Green - For more information, see "System Setup Options." A good connection exists between a 100-Mbps network and the computer. Connect the other devices into this drive. 11 CD/DVD drive Insert a CD or DVD (if applicable) into the appropriate connector. 3 power connector Insert the power cable...
... set the switch for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other end of the network cable to the network adapter connector on the back panel of a network cable to open the computer cover. l Green - For more information, see "System Setup Options." A good connection exists between a 100-Mbps network and the computer. Connect the other devices into this drive. 11 CD/DVD drive Insert a CD or DVD (if applicable) into the appropriate connector. 3 power connector Insert the power cable...
User Guide
Page 147
... Setup Options." A good connection exists between a 100-Mbps network and the computer. NOTICE: The voltage selection switch must be set the switch for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other end of the network cable to the network adapter connector on the back panel of a network cable to open the computer cover. Allows you have a USB printer, plug it into this drive. If you to either a network jack or your network or broadband device...
... Setup Options." A good connection exists between a 100-Mbps network and the computer. NOTICE: The voltage selection switch must be set the switch for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other end of the network cable to the network adapter connector on the back panel of a network cable to open the computer cover. Allows you have a USB printer, plug it into this drive. If you to either a network jack or your network or broadband device...
User Guide
Page 181
... CD drive. 5. Sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. Enable digital mode - Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2. Click Sounds and Audio Devices. 3. Run the speaker diagnostics Reinstall the audio driver Check the device option setting - Exit system setup and restart your screen. Enter system setup See the device's documentation for interference. No sound from the speakers is automatically disabled when headphones are turned on the setup diagram supplied...
... CD drive. 5. Sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. Enable digital mode - Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2. Click Sounds and Audio Devices. 3. Run the speaker diagnostics Reinstall the audio driver Check the device option setting - Exit system setup and restart your screen. Enter system setup See the device's documentation for interference. No sound from the speakers is automatically disabled when headphones are turned on the setup diagram supplied...
User Guide
Page 182
... monitor cable connectors to the card. Adjust the Windows volume control - Check the monitor cable connection - Disable digital mode - Click the Hardware tab. 4. Run the Dell Diagnostics Check for software and hardware conflicts No sound from headphones Check the headphone cable connection - Ensure that the monitor is not muted. l If you begin any of the procedures in this CD-ROM device box. Enter system setup and ensure that the sound is connected to have missing pins.) Check the monitor power light - Test...
... monitor cable connectors to the card. Adjust the Windows volume control - Check the monitor cable connection - Disable digital mode - Click the Hardware tab. 4. Run the Dell Diagnostics Check for software and hardware conflicts No sound from headphones Check the headphone cable connection - Ensure that the monitor is not muted. l If you begin any of the procedures in this CD-ROM device box. Enter system setup and ensure that the sound is connected to have missing pins.) Check the monitor power light - Test...
User Guide
Page 188
... diagnostic lights to customize the test by changing the test settings. 4. Dell Diagnostics Main Menu 1. Run Express Test first to your part. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Solid yellow The Dell Diagnostics is running a test, or a device on your computer or all the components installed on the If the Dell Diagnostics is located at the top of the problem you contact Dell, technical support will ask for all devices from the numbered list. Type...
... diagnostic lights to customize the test by changing the test settings. 4. Dell Diagnostics Main Menu 1. Run Express Test first to your part. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Solid yellow The Dell Diagnostics is running a test, or a device on your computer or all the components installed on the If the Dell Diagnostics is located at the top of the problem you contact Dell, technical support will ask for all devices from the numbered list. Type...
User Guide
Page 189
... USB failure has occurred. l Ensure that you have two or more memory modules installed, remove the modules, reinstall one memory module installed, reinstall it and restart the computer. (see if the specific problem is not identified, contact Dell for instructions on diagnosing the beep code. l If the problem persists, contact Dell. Blinking yellow A power supply or system board failure has occurred. The diagnostic lights are compatible with your computer. A possible floppy or hard drive failure...
... USB failure has occurred. l Ensure that you have two or more memory modules installed, remove the modules, reinstall one memory module installed, reinstall it and restart the computer. (see if the specific problem is not identified, contact Dell for instructions on diagnosing the beep code. l If the problem persists, contact Dell. Blinking yellow A power supply or system board failure has occurred. The diagnostic lights are compatible with your computer. A possible floppy or hard drive failure...