Owner's Manual
Page 9
... or Mouse Problems 115 Video and Display Problems 116 If the display is blank 116 If the display is difficult to read 117 If only part of the display is readable 118 Drivers 118 What Is a Driver 118 Identifying Drivers 118 Reinstalling Drivers and Utilities 119 Troubleshooting Software and Hardware Problems...
... or Mouse Problems 115 Video and Display Problems 116 If the display is blank 116 If the display is difficult to read 117 If only part of the display is readable 118 Drivers 118 What Is a Driver 118 Identifying Drivers 118 Reinstalling Drivers and Utilities 119 Troubleshooting Software and Hardware Problems...
Owner's Manual
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13 Adding and Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center...
13 Adding and Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 133 Center Control Cover and Hinge Covers 134 Removing the Center...
Owner's Manual
Page 92
...possibility of the devices in the computer. Run Express Test first to run . The test typically takes 10 to run a complete test on your part. NOTE: It is recommended that you want . The test typically takes an hour or more thorough check of tracing the problem quickly. NOTE: ...It is recommended that you want to 20 minutes and requires no interaction on your computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you select Extended Test from the main menu...
...possibility of the devices in the computer. Run Express Test first to run . The test typically takes 10 to run a complete test on your part. NOTE: It is recommended that you want . The test typically takes an hour or more thorough check of tracing the problem quickly. NOTE: ...It is recommended that you want to 20 minutes and requires no interaction on your computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you select Extended Test from the main menu...
Owner's Manual
Page 118
... device and any device, identify whether the driver is needed. Identifying Drivers If you with your operating system. Drivers What Is a Driver? Dell ships your computer to you experience a problem with any other programs that use the device. NOTICE: Your Drivers and Utilities media may contain...computer display or video controller may need to the computer. 2 Turn on page 158). Each device has its driver recognizes. If only part of the display is a program that you : • Upgrade your operating system. • Reinstall your computer. If an error message appears,...
... device and any device, identify whether the driver is needed. Identifying Drivers If you with your operating system. Drivers What Is a Driver? Dell ships your computer to you experience a problem with any other programs that use the device. NOTICE: Your Drivers and Utilities media may contain...computer display or video controller may need to the computer. 2 Turn on page 158). Each device has its driver recognizes. If only part of the display is a program that you : • Upgrade your operating system. • Reinstall your computer. If an error message appears,...
Owner's Manual
Page 129
Adding and Replacing Parts Before You Begin This chapter provides procedures for at support.dell.com) Turning Off Your Computer NOTICE: To ...on page 130. • You have read the safety information in reverse order. Adding and Replacing Parts 129 If your computer and attached devices did not automatically turn off when you shut down your operating... flat-blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at least 8 to 10 seconds until the computer turns off after the operating system shutdown process finishes...
Adding and Replacing Parts Before You Begin This chapter provides procedures for at support.dell.com) Turning Off Your Computer NOTICE: To ...on page 130. • You have read the safety information in reverse order. Adding and Replacing Parts 129 If your computer and attached devices did not automatically turn off when you shut down your operating... flat-blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at least 8 to 10 seconds until the computer turns off after the operating system shutdown process finishes...
Owner's Manual
Page 130
...connectors are disconnecting this section, follow the safety instructions in on a card. As you connect a cable, ensure that is not authorized by Dell is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer. NOTICE: To help prevent damage to ...Computer" on the back of cable, press in the Product Information Guide. Do not use only the battery designed for other Dell computers. 130 Adding and Replacing Parts Hold a component such as a connector on page 129). NOTICE: To help prevent damage to the computer, perform the following...
...connectors are disconnecting this section, follow the safety instructions in on a card. As you connect a cable, ensure that is not authorized by Dell is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer. NOTICE: To help prevent damage to ...Computer" on the back of cable, press in the Product Information Guide. Do not use only the battery designed for other Dell computers. 130 Adding and Replacing Parts Hold a component such as a connector on page 129). NOTICE: To help prevent damage to the computer, perform the following...
Owner's Manual
Page 131
... ExpressCard or Blank" on page 72) and the 8-in-1 memory card reader (see "Turning Off Your Computer" on or in Sleep state. Adding and Replacing Parts 131 Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. NOTICE: To prevent...
... ExpressCard or Blank" on page 72) and the 8-in-1 memory card reader (see "Turning Off Your Computer" on or in Sleep state. Adding and Replacing Parts 131 Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. NOTICE: To prevent...
Owner's Manual
Page 132
... and Utilities" on page 129. 2 Turn the computer over. 3 Remove the four M3 x 3-mm screws and slide the hard drive away from a source other than Dell, you are installing a hard drive from the bay. NOTE: If you need to install an operating system, drivers, and utilities on the new hard drive... Electrostatic Discharge" in "Before You Begin" on page 119). Removing the Hard Drive 1 Follow the procedures in the Product Information Guide). 132 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than...
... and Utilities" on page 129. 2 Turn the computer over. 3 Remove the four M3 x 3-mm screws and slide the hard drive away from a source other than Dell, you are installing a hard drive from the bay. NOTE: If you need to install an operating system, drivers, and utilities on the new hard drive... Electrostatic Discharge" in "Before You Begin" on page 119). Removing the Hard Drive 1 Follow the procedures in the Product Information Guide). 132 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than...
Owner's Manual
Page 133
NOTICE: Use firm and even pressure to Dell in transit. 2 1 1 foam packaging 2 hard drive Adding and Replacing Parts 133 Otherwise, the hard drive may damage the connector. 2 Slide the hard drive into place. Replacing the Hard Drive 1 Remove the new drive from its ...original, or comparable, foam packaging. If you use excessive force, you may be damaged in its packaging. Returning a Hard Drive to Dell Return your...
NOTICE: Use firm and even pressure to Dell in transit. 2 1 1 foam packaging 2 hard drive Adding and Replacing Parts 133 Otherwise, the hard drive may damage the connector. 2 Slide the hard drive into place. Replacing the Hard Drive 1 Remove the new drive from its ...original, or comparable, foam packaging. If you use excessive force, you may be damaged in its packaging. Returning a Hard Drive to Dell Return your...
Owner's Manual
Page 134
... cable that you do not pull hard so as not to damage the data cable connected to it are very fragile. 134 Adding and Replacing Parts Removing the Center Control Cover and Hinge Covers 1 Follow the procedures in the Product Information Guide. The cover along with a plastic scribe until you see...
... cable that you do not pull hard so as not to damage the data cable connected to it are very fragile. 134 Adding and Replacing Parts Removing the Center Control Cover and Hinge Covers 1 Follow the procedures in the Product Information Guide. The cover along with a plastic scribe until you see...
Owner's Manual
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1 2 3 4 1 center control cover 4 black securing tabs 2 center control cover 3 center control cable connector cover cable 5 Pull the black securing tabs of the cable connector with your fingertips and ease out the cable. 6 Remove the hinge covers from each side of the computer. Adding and Replacing Parts 135
1 2 3 4 1 center control cover 4 black securing tabs 2 center control cover 3 center control cable connector cover cable 5 Pull the black securing tabs of the cable connector with your fingertips and ease out the cable. 6 Remove the hinge covers from each side of the computer. Adding and Replacing Parts 135
Owner's Manual
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... cover to the system board, place the cable inside the cable connector and push its black securing tabs inside the computer. 136 Adding and Replacing Parts
... cover to the system board, place the cable inside the cable connector and push its black securing tabs inside the computer. 136 Adding and Replacing Parts
Owner's Manual
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....5 x 5-mm screws at the top of the computer. NOTICE: The keycaps on the plastic bar that secures the keyboard cable to replace. Adding and Replacing Parts 137 Removing the Keyboard 1 Follow the procedures in scratching the display panel. 1 2 3 4 5 1 M2.5 x 5-mm screw (2) 3 keyboard tabs (5) 5 plastic securing bar 2 keyboard 4 keyboard cable 5 Pull up...
....5 x 5-mm screws at the top of the computer. NOTICE: The keycaps on the plastic bar that secures the keyboard cable to replace. Adding and Replacing Parts 137 Removing the Keyboard 1 Follow the procedures in scratching the display panel. 1 2 3 4 5 1 M2.5 x 5-mm screw (2) 3 keyboard tabs (5) 5 plastic securing bar 2 keyboard 4 keyboard cable 5 Pull up...
Owner's Manual
Page 138
...electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer warranty. Failure to removing the memory module from Dell are fragile, easily dislodged, and timeconsuming to install memory modules in two connectors, install a memory module in the Product Information ... modules that can increase your computer. NOTICE: If you install a module in damaging both memory modules. 138 Adding and Replacing Parts See "Specifications" on page 159 for your computer memory by installing memory modules on the system board. Replacing the Keyboard 1 ...
...electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer warranty. Failure to removing the memory module from Dell are fragile, easily dislodged, and timeconsuming to install memory modules in two connectors, install a memory module in the Product Information ... modules that can increase your computer. NOTICE: If you install a module in damaging both memory modules. 138 Adding and Replacing Parts See "Specifications" on page 159 for your computer memory by installing memory modules on the system board. Replacing the Keyboard 1 ...
Owner's Manual
Page 139
1 Follow the procedures in "Before You Begin" on each end of the memory module connector until the module pops up. 4 Remove the module from the connector. Remove the module cover. 1 2 1 M2.5 x 5-mm screw 2 captive screws (4) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 3 Use your fingertips to carefully spread apart the securing clips on page 129. 2 Turn the computer over and loosen the four captive screws along with the M2.5 x 5-mm screw. Adding and Replacing Parts 139
1 Follow the procedures in "Before You Begin" on each end of the memory module connector until the module pops up. 4 Remove the module from the connector. Remove the module cover. 1 2 1 M2.5 x 5-mm screw 2 captive screws (4) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 3 Use your fingertips to carefully spread apart the securing clips on page 129. 2 Turn the computer over and loosen the four captive screws along with the M2.5 x 5-mm screw. Adding and Replacing Parts 139
Owner's Manual
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... you do not feel the click, remove the module and reinstall it clicks into place. No error message indicates this failure. 140 Adding and Replacing Parts 1 2 1 securing clips (2) 2 memory module Replacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an...
... you do not feel the click, remove the module and reinstall it clicks into place. No error message indicates this failure. 140 Adding and Replacing Parts 1 2 1 securing clips (2) 2 memory module Replacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an...
Owner's Manual
Page 141
Adding and Replacing Parts 141 As the computer boots, it . To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. 1 2 1 tab 2 notch NOTICE: If the cover is difficult to your computer and an electrical outlet. 5 Turn on the computer. Forcing the cover to...
Adding and Replacing Parts 141 As the computer boots, it . To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. 1 2 1 tab 2 notch NOTICE: If the cover is difficult to your computer and an electrical outlet. 5 Turn on the computer. Forcing the cover to...
Owner's Manual
Page 142
...-Cards: • Wireless Local Area Network (WLAN) • Ultra Wide Band (UWB) • Mobile Broadband or Wireless Wide Area Network (WWAN) 142 Adding and Replacing Parts
...-Cards: • Wireless Local Area Network (WLAN) • Ultra Wide Band (UWB) • Mobile Broadband or Wireless Wide Area Network (WWAN) 142 Adding and Replacing Parts
Owner's Manual
Page 143
Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the Mini-Card compartment and remove the cover. 4 Disconnect the antenna cables from the WLAN card. 1 2 3 1 WLAN Card 2 M2 x 3-mm securing screw 3 antenna cable connectors (2) Adding and Replacing Parts 143
Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the Mini-Card compartment and remove the cover. 4 Disconnect the antenna cables from the WLAN card. 1 2 3 1 WLAN Card 2 M2 x 3-mm securing screw 3 antenna cable connectors (2) Adding and Replacing Parts 143
Owner's Manual
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... connectors on the card and on the system board until the card clicks into place. 3 Replace the M2 x 3-mm securing screw. 144 Adding and Replacing Parts 5 Release the WLAN card by removing the securing screw. 6 Lift the WLAN card out of the WLAN card down into the slot on the system...
... connectors on the card and on the system board until the card clicks into place. 3 Replace the M2 x 3-mm securing screw. 144 Adding and Replacing Parts 5 Release the WLAN card by removing the securing screw. 6 Lift the WLAN card out of the WLAN card down into the slot on the system...