E-Family Re-Image Guide
Page 3
...the system Drivers and applications must be built from an image built for XP 32-Bit), Vista SP2, or Windows 7. These images include the Dell recommended software stack and settings, drivers, and applications which are required to enable the new technologies and features of... from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - M4500 M6500 Dell Precision Mobile WorkStations Dell Confidential Failure to install drivers and applications as detailed in ...
...the system Drivers and applications must be built from an image built for XP 32-Bit), Vista SP2, or Windows 7. These images include the Dell recommended software stack and settings, drivers, and applications which are required to enable the new technologies and features of... from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - M4500 M6500 Dell Precision Mobile WorkStations Dell Confidential Failure to install drivers and applications as detailed in ...
E-Family Re-Image Guide
Page 4
E-Family Reimage "How-To" Guide 2 "How-To" 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell E-Family notebook computers: • Microsoft Windows XP 32 & 64-Bit • Vista 32 & 64-Bit • Windows 7 32 & 64-Bit Dell Confidential
E-Family Reimage "How-To" Guide 2 "How-To" 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell E-Family notebook computers: • Microsoft Windows XP 32 & 64-Bit • Vista 32 & 64-Bit • Windows 7 32 & 64-Bit Dell Confidential
E-Family Re-Image Guide
Page 8
...Intel PROSet Utility / Application 9. Dell Control Point Security Driver Pack. 10. Free Fall Sensor 15. Modem 16. Webcam driver - E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential E-Family 1st generation Intel Core... i5 & i7 - Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows...
...Intel PROSet Utility / Application 9. Dell Control Point Security Driver Pack. 10. Free Fall Sensor 15. Modem 16. Webcam driver - E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential E-Family 1st generation Intel Core... i5 & i7 - Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows...
E-Family Re-Image Guide
Page 9
...Broadband wireless Adapter - Touch Pad / Track Stick / Pointer - Intel Chipset - Enables and enhances the network controller - Dell Desktop System Software - Intel Storage: o Intel Matrix Storage Manager - Enables and enhances the Wireless LAN network adapter o ... E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - BIOS - Helps Windows control system board components and controllers. - Enables and enhances the PCMCIA / SmartCard controller - E-Family 1st generation o Intel Rapid Storage Technology ...
...Broadband wireless Adapter - Touch Pad / Track Stick / Pointer - Intel Chipset - Enables and enhances the network controller - Dell Desktop System Software - Intel Storage: o Intel Matrix Storage Manager - Enables and enhances the Wireless LAN network adapter o ... E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - BIOS - Helps Windows control system board components and controllers. - Enables and enhances the PCMCIA / SmartCard controller - E-Family 1st generation o Intel Rapid Storage Technology ...
E-Family Re-Image Guide
Page 10
... 2.4.2.2 Applications: - Reader, Flash, and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - XP (32 & 64-Bit) only - USB 3.0 - Latitude On / Precision On - Touch Screen Digitizer - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager...
... 2.4.2.2 Applications: - Reader, Flash, and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - XP (32 & 64-Bit) only - USB 3.0 - Latitude On / Precision On - Touch Screen Digitizer - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager...
E-Family Re-Image Guide
Page 14
...Operating System was installed under the "SATA Drivers" section • Once the driver is installed o Install the following Intel IMSM application provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/...Intel Storage IMSM / IRST driver is extracted and stored on the root of Windows Setup, press to the Operating System DVD and start the installation • After completing the OS installation, insert the Dell RDVD • Select the IMSM / IRST driver and follow the instructions ...
...Operating System was installed under the "SATA Drivers" section • Once the driver is installed o Install the following Intel IMSM application provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/...Intel Storage IMSM / IRST driver is extracted and stored on the root of Windows Setup, press to the Operating System DVD and start the installation • After completing the OS installation, insert the Dell RDVD • Select the IMSM / IRST driver and follow the instructions ...
E-Family Re-Image Guide
Page 17
...available on E-Family notebooks, install the appropriate Software stack (Applications and Utilities) o The security software stack can obtain ALS feature by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver (applies to Control Point System...Security Software Stack: o For these security devices to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Dell Control Point Security Manager module is a Dell developed modular application providing a complete set of Control Point in case Control ...
...available on E-Family notebooks, install the appropriate Software stack (Applications and Utilities) o The security software stack can obtain ALS feature by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver (applies to Control Point System...Security Software Stack: o For these security devices to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Dell Control Point Security Manager module is a Dell developed modular application providing a complete set of Control Point in case Control ...
E-Family Re-Image Guide
Page 19
...E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 WLAN + WiMAX WPAN Dell Wireless 1397 Dell Wireless 1510 Dell Wireless 1520 Dell Wireless 1501 Intel 5300 Intel 5100 ...XXXX X X XXXX X XXXXXX X XXX XXX XXXXXXXXXXX X XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX X XXXXXXXXXX X WWAN DCP CM - Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook computer.
...E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 WLAN + WiMAX WPAN Dell Wireless 1397 Dell Wireless 1510 Dell Wireless 1520 Dell Wireless 1501 Intel 5300 Intel 5100 ...XXXX X X XXXX X XXXXXX X XXX XXX XXXXXXXXXXX X XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX X XXXXXXXXXX X WWAN DCP CM - Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook computer.
E-Family Re-Image Guide
Page 23
... software available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - Dell recommends performing Microsoft Windows updates to ensure the latest security...
... software available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - Dell recommends performing Microsoft Windows updates to ensure the latest security...
E-Family Re-Image Guide
Page 24
...E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - The following : o Under BIOS settings -> system configuration • Latitude ON - Flash module is installed • Install the "Latitude ON Flash" in Windows available on Dell...the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to the system BIOS ...
...E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - The following : o Under BIOS settings -> system configuration • Latitude ON - Flash module is installed • Install the "Latitude ON Flash" in Windows available on Dell...the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to the system BIOS ...
E-Family Re-Image Guide
Page 28
... N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential B, Tables - v1.0 (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for sRGB, Pro Photo RGB/Kodak or Adobe color v1.3 RGB LED Displays (17" only...N/A N/A N/A N/A Yes (Intel LOM) Availabilty of ECC Alerts log information at OS presence (PWS only) Reporting of Feature when only Windows OS installed? Fn+F2 to enable Battery Charge disable v1.0 Fn+F3 launch DCP w/ Battery Status v1.0 Fn+F7 to enable/disable DCP...
... N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential B, Tables - v1.0 (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for sRGB, Pro Photo RGB/Kodak or Adobe color v1.3 RGB LED Displays (17" only...N/A N/A N/A N/A Yes (Intel LOM) Availabilty of ECC Alerts log information at OS presence (PWS only) Reporting of Feature when only Windows OS installed? Fn+F2 to enable Battery Charge disable v1.0 Fn+F3 launch DCP w/ Battery Status v1.0 Fn+F7 to enable/disable DCP...
E-Family Re-Image Guide
Page 29
...RSA SecurID Bitlocker (Vista Only) Feature Release Version Secure processing and storage of Feature when DCP Installed? USH platforms only Availablity of Feature when only Windows OS installed? USH platforms only Yes Yes - with Bitlocker v1.0 v1.0 v1.0 v1.2 v1.0 v1.2.01 v1.3 v1.1 v1.0 Availablity of...Yes - with 3rd party software, does not include PBA No Yes - No Availabilty of Feature when Dell provides drivers/middleware, but No DCP App? with 3rd party software No Yes Dell Confidential with 3rd party software Yes - with 3rd party software, does not include PBA No Yes -...
...RSA SecurID Bitlocker (Vista Only) Feature Release Version Secure processing and storage of Feature when DCP Installed? USH platforms only Availablity of Feature when only Windows OS installed? USH platforms only Yes Yes - with Bitlocker v1.0 v1.0 v1.0 v1.2 v1.0 v1.2.01 v1.3 v1.1 v1.0 Availablity of...Yes - with 3rd party software, does not include PBA No Yes - No Availabilty of Feature when Dell provides drivers/middleware, but No DCP App? with 3rd party software No Yes Dell Confidential with 3rd party software Yes - with 3rd party software, does not include PBA No Yes -...
E-Family Re-Image Guide
Page 30
... Status Logs v1.0 Diagnostics Connection base/ Hardware v1.0 based Troubleshooting FAQ's/Web links v1.0 SSO Pre-logon (Windows XP only) v1.0 Yes, with Intel Proset or Dell Wireless Yes Yes, limited to WiFi profiles (netsh) Clinet Utility (DCU) Yes, with Intel Proset or... for 5720 EVDO (novatel) No No, for 5530 HSPA (Ericson) Dell Confidential Control Point Connection Manager Features - Table B3 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Release Availablity of Feature when only Windows OS installed? No for XP Yes for XP Yes - no enterprise extension...
... Status Logs v1.0 Diagnostics Connection base/ Hardware v1.0 based Troubleshooting FAQ's/Web links v1.0 SSO Pre-logon (Windows XP only) v1.0 Yes, with Intel Proset or Dell Wireless Yes Yes, limited to WiFi profiles (netsh) Clinet Utility (DCU) Yes, with Intel Proset or... for 5720 EVDO (novatel) No No, for 5530 HSPA (Ericson) Dell Confidential Control Point Connection Manager Features - Table B3 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Release Availablity of Feature when only Windows OS installed? No for XP Yes for XP Yes - no enterprise extension...
Replacing the System Board
Page 4
...: Federal Information Processing Standards (FIPS) 201 compliance affects Latitude E4300, E6400, E6500, M2400, M4400 and M6400. These steps disable the contactless smart card reader. 1 Download the latest utilities from the Dell Support website at support.dell.com. • For 32-bit Microsoft® Windows Vista® or Windows XP® operating systems, download the CVFIPS201_Enable.exe...
...: Federal Information Processing Standards (FIPS) 201 compliance affects Latitude E4300, E6400, E6500, M2400, M4400 and M6400. These steps disable the contactless smart card reader. 1 Download the latest utilities from the Dell Support website at support.dell.com. • For 32-bit Microsoft® Windows Vista® or Windows XP® operating systems, download the CVFIPS201_Enable.exe...
Setup and Quick Reference Guide
Page 2
... intended for property damage, personal injury, or death. Dell Inc. A00 If you purchased a Dell™ n Series computer, any references in this text: Dell, Latitude, Wi-Fi Catcher, Dell MediaDirect, DellConnect, and the DELL logo are trademarks of Microsoft Corporation in this document is subject to Microsoft® Windows® operating systems are either trademarks or registered...
... intended for property damage, personal injury, or death. Dell Inc. A00 If you purchased a Dell™ n Series computer, any references in this text: Dell, Latitude, Wi-Fi Catcher, Dell MediaDirect, DellConnect, and the DELL logo are trademarks of Microsoft Corporation in this document is subject to Microsoft® Windows® operating systems are either trademarks or registered...
Setup and Quick Reference Guide
Page 3
Contents 1 About Your Computer 7 Front View 7 Back View 9 Battery Removal 10 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 11 2 Setting Up Your Computer 13 Quick Setup 13 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 17 Microsoft® Windows® XP Operating System . . . 17 Microsoft Windows Vista 21 3 Specifications 23 4 Troubleshooting 33 Tools 33 Power Lights 33 Beep Codes 34 Contents 3
Contents 1 About Your Computer 7 Front View 7 Back View 9 Battery Removal 10 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 11 2 Setting Up Your Computer 13 Quick Setup 13 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 17 Microsoft® Windows® XP Operating System . . . 17 Microsoft Windows Vista 21 3 Specifications 23 4 Troubleshooting 33 Tools 33 Power Lights 33 Beep Codes 34 Contents 3
Setup and Quick Reference Guide
Page 4
... Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore . . . 54 Using Dell Factory Image Restore 56 Using the Operating System Media 57 6 Getting Help 59 Obtaining Assistance 59 Technical Support and Customer Service . . . . . 60...
... Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore . . . 54 Using Dell Factory Image Restore 56 Using the Operating System Media 57 6 Getting Help 59 Obtaining Assistance 59 Technical Support and Customer Service . . . . . 60...
Setup and Quick Reference Guide
Page 16
...different ISP, perform the steps in the past, the ISP might have an ISP, consult the Connect to the Internet wizard through the Microsoft® Windows® Start menu Help and Support feature. NOTE: If you cannot connect to the Internet, you need a modem or network connection and an ...Internet service provider (ISP). To connect to the Internet, see the Dell Technology Guide. Setting Up Your Internet Connection To set up connection, connect a telephone line to the modem connector on the screen to complete the...
...different ISP, perform the steps in the past, the ISP might have an ISP, consult the Connect to the Internet wizard through the Microsoft® Windows® Start menu Help and Support feature. NOTE: If you cannot connect to the Internet, you need a modem or network connection and an ...Internet service provider (ISP). To connect to the Internet, see the Dell Technology Guide. Setting Up Your Internet Connection To set up connection, connect a telephone line to the modem connector on the screen to complete the...
Setup and Quick Reference Guide
Page 17
...if you selected Set up , depending on the screen and use a dial-up modem or ISDN. Transferring Information to a New Computer Microsoft® Windows® XP Operating System Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to complete the setup. NOTE: If you do you... Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up my connection manually in step 3, continue to complete the setup. NOTE: If you do not know which ...
...if you selected Set up , depending on the screen and use a dial-up modem or ISDN. Transferring Information to a New Computer Microsoft® Windows® XP Operating System Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to complete the setup. NOTE: If you do you... Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up my connection manually in step 3, continue to complete the setup. NOTE: If you do not know which ...
Setup and Quick Reference Guide
Page 18
... 3 On the Which computer is this ? For transferring information to a new computer, you prefer. 18 Setting Up Your Computer To copy data from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. screen, click Old Computer... the Select a transfer method screen, click the transfer method you must run the Files and Settings Transfer Wizard. This information may not be available in Windows XP. screen, click New Computer→ Next. 4 On the Do you want to do?, click Transfer files and settings→ Next. 4 On the ...
... 3 On the Which computer is this ? For transferring information to a new computer, you prefer. 18 Setting Up Your Computer To copy data from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. screen, click Old Computer... the Select a transfer method screen, click the transfer method you must run the Files and Settings Transfer Wizard. This information may not be available in Windows XP. screen, click New Computer→ Next. 4 On the Do you want to do?, click Transfer files and settings→ Next. 4 On the ...