Quick Reference Guide
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... white papers • Downloads - Online discussion with technical support • Reference - The software automatically detects your configuration. support.dell.com NOTE: Select your region or business segment to personalize my desktop Windows Help and Support Center 1 Click Start or →...You Looking For? Troubleshooting hints and tips, articles from the icon in your computing environment Dell Support Utility The Dell Support Utility is necessary for components, such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for...
... white papers • Downloads - Online discussion with technical support • Reference - The software automatically detects your configuration. support.dell.com NOTE: Select your region or business segment to personalize my desktop Windows Help and Support Center 1 Click Start or →...You Looking For? Troubleshooting hints and tips, articles from the icon in your computing environment Dell Support Utility The Dell Support Utility is necessary for components, such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for...
Quick Reference Guide
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... vents Bottom View 3 4 5 6 2 modem connector (RJ-11) 5 video connector 1 2 7 3 USB connectors (2) 6 AC adapter connector 8 7 6 5 1 battery charge gauge/health gauge 2 battery 4 device locking screw (if present) 5 memory module cover 7 air vents 8 hard drive 12 Quick Reference Guide 3 4 3 battery-bay latch releases (2) 6 docking device connector Do not store your computer in the air...
... vents Bottom View 3 4 5 6 2 modem connector (RJ-11) 5 video connector 1 2 7 3 USB connectors (2) 6 AC adapter connector 8 7 6 5 1 battery charge gauge/health gauge 2 battery 4 device locking screw (if present) 5 memory module cover 7 air vents 8 hard drive 12 Quick Reference Guide 3 4 3 battery-bay latch releases (2) 6 docking device connector Do not store your computer in the air...
Quick Reference Guide
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...including, but not limited to, the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with the main battery installed at... during the life of a lithium-ion battery. You can hold a charge) decreases over time. Do not use a battery from Dell. One battery is recommended that shipped with household waste. Battery operating time varies depending on page 14). The lithium-ion battery is fully...
...including, but not limited to, the following: • Using optical drives • Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with the main battery installed at... during the life of a lithium-ion battery. You can hold a charge) decreases over time. Do not use a battery from Dell. One battery is recommended that shipped with household waste. Battery operating time varies depending on page 14). The lithium-ion battery is fully...
Quick Reference Guide
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... and restart the computer, close the test screen to return to your computer. The Dell Diagnostics obtains configuration information for running the Dell Diagnostics from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of all the components installed on...
... and restart the computer, close the test screen to return to your computer. The Dell Diagnostics obtains configuration information for running the Dell Diagnostics from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of all the components installed on...
User's Guide
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... Icon 106 Double-Clicking the Dell Support Icon 106 Drive Problems 106 Media drive problems 107 If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 107 ... crashes repeatedly 117 A program is designed for an earlier Microsoft® Windows® operating system 118 A solid blue screen appears 118 Other software problems 118 Memory Problems 119 Network Problems 119 General 120 Wireless Local Area Network (WLAN 120 Mobile Broadband (Wireless Wide Area Network 120 PC Card Problems 121 Power...
... Icon 106 Double-Clicking the Dell Support Icon 106 Drive Problems 106 Media drive problems 107 If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 107 ... crashes repeatedly 117 A program is designed for an earlier Microsoft® Windows® operating system 118 A solid blue screen appears 118 Other software problems 118 Memory Problems 119 Network Problems 119 General 120 Wireless Local Area Network (WLAN 120 Mobile Broadband (Wireless Wide Area Network 120 PC Card Problems 121 Power...
User's Guide
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... Computer 149 Before Working Inside Your Computer 150 Hinge Cover 152 Keyboard 153 Internal Card With Bluetooth® Wireless Technology 154 Coin-Cell Battery 156 Memory 157 Wireless Local Area Network (WLAN) Card 163 Mobile Broadband Card 166 Subscriber Identity Module (SIM) Card 169 Hard Drive 170 Media Bay 173 Removing...
... Computer 149 Before Working Inside Your Computer 150 Hinge Cover 152 Keyboard 153 Internal Card With Bluetooth® Wireless Technology 154 Coin-Cell Battery 156 Memory 157 Wireless Local Area Network (WLAN) Card 163 Mobile Broadband Card 166 Subscriber Identity Module (SIM) Card 169 Hard Drive 170 Media Bay 173 Removing...
User's Guide
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...utility. Online discussion with technical support • Dell Technical Update Service - If 3 Click your operating ... history, service contract, online discussions with other Dell customers • Upgrades - Computer To download ...selections. NSS provides critical NOTE: The support.dell.com user interface updates for the keyword Notebook...Service and support - Upgrade information for your Dell computer. Proactive e-mail notification of your ...dell.com tips, articles from technicians, ...depending on . Troubleshooting hints and Dell Support Website - What Are You...
...utility. Online discussion with technical support • Dell Technical Update Service - If 3 Click your operating ... history, service contract, online discussions with other Dell customers • Upgrades - Computer To download ...selections. NSS provides critical NOTE: The support.dell.com user interface updates for the keyword Notebook...Service and support - Upgrade information for your Dell computer. Proactive e-mail notification of your ...dell.com tips, articles from technicians, ...depending on . Troubleshooting hints and Dell Support Website - What Are You...
User's Guide
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... connecting the computer to an electrical outlet (see "Replacing the Battery" on page 42). B A T T E R Y - Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 3 battery-bay latch releases (2) 5 memory module cover 7 air vents 9 device locking screw 2 battery 4 device locking screw (if present) 6 docking-device connector 8 hard drive B A T T E R Y C H A R G E G A U G E / H E A L T H G A U G E - Provides information on the battery charge (see...
... connecting the computer to an electrical outlet (see "Replacing the Battery" on page 42). B A T T E R Y - Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 3 battery-bay latch releases (2) 5 memory module cover 7 air vents 9 device locking screw 2 battery 4 device locking screw (if present) 6 docking-device connector 8 hard drive B A T T E R Y C H A R G E G A U G E / H E A L T H G A U G E - Provides information on the battery charge (see...
User's Guide
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Lets you attach your docking device for more information. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Memory" on page 157) AI R VE N T S - D E V I N G S C R E W - Covers the compartment that came with your computer to create airflow through the fan air vents, which prevents the computer ...
Lets you attach your docking device for more information. See the Dell documentation that contains the second memory module connector (DIMM B) (see "Memory" on page 157) AI R VE N T S - D E V I N G S C R E W - Covers the compartment that came with your computer to create airflow through the fan air vents, which prevents the computer ...
User's Guide
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...For information about the Dell warranty for your computer, see "Accessing Power Options Properties" on page 46). NOTE: It is recommended that shipped with your new computer to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB ...an electrical outlet the first time you use the computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the AC adapter until the battery is used, you connect your computer. Operating time is supplied as ...
...For information about the Dell warranty for your computer, see "Accessing Power Options Properties" on page 46). NOTE: It is recommended that shipped with your new computer to , the following: • Using optical drives. • Using wireless communications devices, PC Cards, media memory cards, or USB ...an electrical outlet the first time you use the computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the AC adapter until the battery is used, you connect your computer. Operating time is supplied as ...
User's Guide
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... click OK. Using Multimedia 79 Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.
... click OK. Using Multimedia 79 Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.
User's Guide
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... Cards Smart cards provide valuable tools for information on supported PC Cards. ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to electrostatic discharge (ESD). The PC Card...
... Cards Smart cards provide valuable tools for information on supported PC Cards. ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including Mobile Broadband network [also known as WWAN] communications), multimedia, and security features to electrostatic discharge (ESD). The PC Card...
User's Guide
Page 100
... at a time) until you have identified a faulty module or reinstalled all modules without error (see "Memory" on page 157). • If available, install working memory of the same type into your computer (see "Memory" on page 157). • If the problem persists, contact Dell Support. 100 Troubleshooting Light Pattern Problem Description Suggested Resolution No...
... at a time) until you have identified a faulty module or reinstalled all modules without error (see "Memory" on page 157). • If available, install working memory of the same type into your computer (see "Memory" on page 157). • If the problem persists, contact Dell Support. 100 Troubleshooting Light Pattern Problem Description Suggested Resolution No...
User's Guide
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...from the numbered list. to retest the component that appears and press . 5 Type 1 to start the Dell Diagnostics from the diagnostics utility partition on your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the media menu and... press to continue. 4 Press any questions that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities Media...
...from the numbered list. to retest the component that appears and press . 5 Type 1 to start the Dell Diagnostics from the diagnostics utility partition on your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start the media menu and... press to continue. 4 Press any questions that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities Media...
User's Guide
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...Allows you to customize the test by changing the test settings. 4 When the tests are completed, if you are running the test. The Dell Diagnostics obtains configuration information for self-support information, software updates, and health scans of the screen. Describes the test and may not display the... names of all the components installed on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in your taskbar: 1 Click the Start button and point to...
...Allows you to customize the test by changing the test settings. 4 When the tests are completed, if you are running the test. The Dell Diagnostics obtains configuration information for self-support information, software updates, and health scans of the screen. Describes the test and may not display the... names of all the components installed on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in your taskbar: 1 Click the Start button and point to...
User's Guide
Page 110
... computer (see the documentation for the keyword spyware. If the message is not listed, see "Dell Support Utility" on page 105). CAUTION: Before you complete these checks. Ensure that was running when the message appeared. Reinstall the memory modules and, if necessary, replace them (see "Diagnostics Checklist" on page 119). Enable the...
... computer (see the documentation for the keyword spyware. If the message is not listed, see "Dell Support Utility" on page 105). CAUTION: Before you complete these checks. Ensure that was running when the message appeared. Reinstall the memory modules and, if necessary, replace them (see "Diagnostics Checklist" on page 119). Enable the...
User's Guide
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... too full. H A R D - DI SK DRIVE FA ILURE - Restart the computer. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E 0 - Try copying the file to carry out the command. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 108), and boot the computer from media. GENERAL F AILURE - Take the appropriate action. H A R D - Run the HardDisk Drive tests in...
... too full. H A R D - DI SK DRIVE FA ILURE - Restart the computer. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E 0 - Try copying the file to carry out the command. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 108), and boot the computer from media. GENERAL F AILURE - Take the appropriate action. H A R D - Run the HardDisk Drive tests in...
User's Guide
Page 112
... (see "System Setup Program" on page 101). Run the Keyboard Controller test in the system setup program (see "Dell Diagnostics" on page 119. 112 Troubleshooting A memory module may be faulty or improperly seated. The hard drive may be defective. For external keyboards, check the cable connection....Shut down the computer, remove the hard drive (see "Memory Problems" on page 101). Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 108), and boot the computer from...
... (see "System Setup Program" on page 101). Run the Keyboard Controller test in the system setup program (see "Dell Diagnostics" on page 119. 112 Troubleshooting A memory module may be faulty or improperly seated. The hard drive may be defective. For external keyboards, check the cable connection....Shut down the computer, remove the hard drive (see "Memory Problems" on page 101). Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 108), and boot the computer from...
User's Guide
Page 113
...and open the program that you are trying to run is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Memory Problems" on page 119) and, if necessary, replace them . ME M O R Y ALL OCA TION E R RO R - Try to open... replace them . Reinstall the hard drive (see "Dell Diagnostics" on page 106). A memory module may be faulty or improperly seated. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Troubleshooting 113 NOT ENOUGH MEMORY OR RESOURCES. MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING...
...and open the program that you are trying to run is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Memory Problems" on page 119) and, if necessary, replace them . ME M O R Y ALL OCA TION E R RO R - Try to open... replace them . Reinstall the hard drive (see "Dell Diagnostics" on page 106). A memory module may be faulty or improperly seated. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Troubleshooting 113 NOT ENOUGH MEMORY OR RESOURCES. MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING...
User's Guide
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... N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 101). 114 Troubleshooting The operating system cannot locate a sector on the hard drive. For instructions, access the Help and Support... a specific track on the hard drive. TI M E - TIME- Run the Windows error-checking utility to charge the battery. SEEK ERROR - If the message reappears, contact Dell (see "Dell Diagnostics" on page 101). O F - TI M E R CH IP C O U N T E R 2 F A I N P R O T E C T E D M O D E - The...
... N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 101). 114 Troubleshooting The operating system cannot locate a sector on the hard drive. For instructions, access the Help and Support... a specific track on the hard drive. TI M E - TIME- Run the Windows error-checking utility to charge the battery. SEEK ERROR - If the message reappears, contact Dell (see "Dell Diagnostics" on page 101). O F - TI M E R CH IP C O U N T E R 2 F A I N P R O T E C T E D M O D E - The...