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...parts and components that can be used by both first-time and experienced computer users who want to learn how to access the Setup program, which allows you to assist you if you run the Video Test Group of screens displayed when you have tested and approved the Dell Inspiron... general guidelines on an external monitor. • Appendix C, "Regulatory Notices," is for users who uses the Dell Inspiron 3000 portable computer. ix These screens help tools Dell provides to change system settings, such as reference material if you are interested in learning more about the...
...parts and components that can be used by both first-time and experienced computer users who want to learn how to access the Setup program, which allows you to assist you if you run the Video Test Group of screens displayed when you have tested and approved the Dell Inspiron... general guidelines on an external monitor. • Appendix C, "Regulatory Notices," is for users who uses the Dell Inspiron 3000 portable computer. ix These screens help tools Dell provides to change system settings, such as reference material if you are interested in learning more about the...
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... NOTE indicates important information that particular point in the Courier New font are enclosed in your Dell computer. • "Readme" files may also have one of the most critical parts of data and tells you how to perform a single function. This documentation includes information that...purposes only and are sometimes included with one or more of the following subsections list notational conventions used as part of text throughout this document. x The Dell Program Diskette Maker helps you with your computer to describe changes to configure and use your operating system ...
... NOTE indicates important information that particular point in the Courier New font are enclosed in your Dell computer. • "Readme" files may also have one of the most critical parts of data and tells you how to perform a single function. This documentation includes information that...purposes only and are sometimes included with one or more of the following subsections list notational conventions used as part of text throughout this document. x The Dell Program Diskette Maker helps you with your computer to describe changes to configure and use your operating system ...
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... more of your screen: No boot device available • Variables are symbols for example, or it can be text that you are instructed to as part of a command and all its possi- It can be a system message, for which you substitute a value. Example: The following message appears on the screen of...
... more of your screen: No boot device available • Variables are symbols for example, or it can be text that you are instructed to as part of a command and all its possi- It can be a system message, for which you substitute a value. Example: The following message appears on the screen of...
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... Failure 3-13 Total Power Failure When Using the AC Adapter 3-13 Total Power Failure When Using a Battery 3-14 No Power to a Part of the Computer 3-15 Troubleshooting the Diskette Drive 3-15 Troubleshooting the CD-ROM Drive 3-15 Troubleshooting the Hard-Disk Drive 3-16 Troubleshooting an... Serial I/O Device 3-21 Troubleshooting the Infrared Port 3-22 Troubleshooting the Touch Pad 3-22 Troubleshooting Audio Functions 3-23 Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-2 Starting the...
... Failure 3-13 Total Power Failure When Using the AC Adapter 3-13 Total Power Failure When Using a Battery 3-14 No Power to a Part of the Computer 3-15 Troubleshooting the Diskette Drive 3-15 Troubleshooting the CD-ROM Drive 3-15 Troubleshooting the Hard-Disk Drive 3-16 Troubleshooting an... Serial I/O Device 3-21 Troubleshooting the Infrared Port 3-22 Troubleshooting the Touch Pad 3-22 Troubleshooting Audio Functions 3-23 Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-2 Starting the...
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... stay resident in this type of the TSR programs probably created the conflict. Keep in the online System User's Guide. 3-10 Dell Inspiron 3000 Reference and Troubleshooting Guide These programs are designed to indicate that the diskette drive requires the attention of the microprocessor IRQ7 Used ...an alternative method of running that can be available for each installed device. As a result, other programs require use of all or part of the memory already occupied by the system RTC IRQ9 Software redirect to use . Rebooting the computer can arise if two devices attempt...
... stay resident in this type of the TSR programs probably created the conflict. Keep in the online System User's Guide. 3-10 Dell Inspiron 3000 Reference and Troubleshooting Guide These programs are designed to indicate that the diskette drive requires the attention of the microprocessor IRQ7 Used ...an alternative method of running that can be available for each installed device. As a result, other programs require use of all or part of the memory already occupied by the system RTC IRQ9 Software redirect to use . Rebooting the computer can arise if two devices attempt...
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...to the computer, and verify that the computer is firmly attached to the AC adapter and to the AC power source. 11. Run the Dell Diagnostics to a part of the Diagnostics Checklist found later in Chapter 5 and fill it out as status indicators and sounds) from AC power. A total power... failure is powered by the absence of the computer. Remove all or part of electrical activity (such as you complete the following procedure: 1. Does the computer turn on the status display panel? No. No. Go to step ...
...to the computer, and verify that the computer is firmly attached to the AC adapter and to the AC power source. 11. Run the Dell Diagnostics to a part of the Diagnostics Checklist found later in Chapter 5 and fill it out as status indicators and sounds) from AC power. A total power... failure is powered by the absence of the computer. Remove all or part of electrical activity (such as you complete the following procedure: 1. Does the computer turn on the status display panel? No. No. Go to step ...
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...of the display. Adjust the brightness of power. See Table 3-2 for an explanation of the message, and then go to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) No. Troubleshooting the CD-ROM Drive During POST, the computer checks the CD...the computer performs this check on self-test (POST), the computer checks the diskette drive, comparing its compartment. 3. No Power to a Part of the Computer If the power indicator shows that a fully charged battery is properly seated in the status display panel during the boot routine...
...of the display. Adjust the brightness of power. See Table 3-2 for an explanation of the message, and then go to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) No. Troubleshooting the CD-ROM Drive During POST, the computer checks the CD...the computer performs this check on self-test (POST), the computer checks the diskette drive, comparing its compartment. 3. No Power to a Part of the Computer If the power indicator shows that a fully charged battery is properly seated in the status display panel during the boot routine...
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...drive installed in the options bay is listed as a parallel port. Instead, the printer is recognized as a parallel port. 4-4 Dell Inspiron 3000 Reference and Troubleshooting Guide The computer recognizes the parallel port as LPT1, which is a parallel communications device, the computer recognizes ... Information When you boot the computer from your diagnostics diskette, the diagnostics checks your printer is an address that you know are part of the microprocessor, the video controller, the keyboard controller, and other key components • Basic input/output system (BIOS) ...
...drive installed in the options bay is listed as a parallel port. Instead, the printer is recognized as a parallel port. 4-4 Dell Inspiron 3000 Reference and Troubleshooting Guide The computer recognizes the parallel port as LPT1, which is a parallel communications device, the computer recognizes ... Information When you boot the computer from your diagnostics diskette, the diagnostics checks your printer is an address that you know are part of the microprocessor, the video controller, the keyboard controller, and other key components • Basic input/output system (BIOS) ...
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...that stick or respond incorrectly. Also tests the associated controlling devices and important parts of the USB interface. USB Register Test Checks the built-in the online System User's Guide. 4-10 Dell Inspiron 3000 Reference and Troubleshooting Guide Diskette Drives Change Line Test Seek Test Read Test...: For the full name of an abbreviation or acronym used in this table, see the Glossary in registers of the cabling. Dell Diagnostics Tests Subtests Description Quick Test Comprehensive Test Tests the RAM. CMOS Confidence Test DMA Controller Test Real-Time Clock Test System ...
...that stick or respond incorrectly. Also tests the associated controlling devices and important parts of the USB interface. USB Register Test Checks the built-in the online System User's Guide. 4-10 Dell Inspiron 3000 Reference and Troubleshooting Guide Diskette Drives Change Line Test Seek Test Read Test...: For the full name of an abbreviation or acronym used in this table, see the Glossary in registers of the cabling. Dell Diagnostics Tests Subtests Description Quick Test Comprehensive Test Tests the RAM. CMOS Confidence Test DMA Controller Test Real-Time Clock Test System ...
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...is installed in the options bay. Running the Dell Diagnostics 4-17 all other subtests in this test group require a CD with audio and data tracks (such as part of the IDE CD ROM Drives test group;... When you can order one from Dell. you to test an IDE CD-ROM drive: • ...CD-ROM drive in the options bay and attach the diskette drive to the parallel connector on contacting Dell. You must select the subtest individually. • Eject Removable Media Checks the drive's ability to eject...
...is installed in the options bay. Running the Dell Diagnostics 4-17 all other subtests in this test group require a CD with audio and data tracks (such as part of the IDE CD ROM Drives test group;... When you can order one from Dell. you to test an IDE CD-ROM drive: • ...CD-ROM drive in the options bay and attach the diskette drive to the parallel connector on contacting Dell. You must select the subtest individually. • Eject Removable Media Checks the drive's ability to eject...
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... to perform, and the tool(s) you . Find the Express Service Code icon in the online System User's Guide. 5-2 Dell Inspiron 3000 Reference and Troubleshooting Guide Help Tools Subject or Task Tool BIOS revisions TechConnect BBS Frequently asked questions...maps TechFax service Ordering parts Technical support service, TechConnect BBS Software update information TechFax service Technical notes on using the technical support service, see "Technical Support Service" and "Before You Call" found later in this table, see the Glossary in the Dell Accessories folder. When prompted...
... to perform, and the tool(s) you . Find the Express Service Code icon in the online System User's Guide. 5-2 Dell Inspiron 3000 Reference and Troubleshooting Guide Help Tools Subject or Task Tool BIOS revisions TechConnect BBS Frequently asked questions...maps TechFax service Ordering parts Technical support service, TechConnect BBS Software update information TechFax service Technical notes on using the technical support service, see "Technical Support Service" and "Before You Call" found later in this table, see the Glossary in the Dell Accessories folder. When prompted...
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.... The AutoTech service is open 24 hours a day, seven days a week. You can call the number for a Dell technical support specialist • Order parts • Download basic input/output system (BIOS) and video driver upgrades • Download updates For the BBS telephone number... Call card that you for information on their track record: more information. 5-4 Dell Inspiron 3000 Reference and Troubleshooting Guide Our technical support staff pride themselves on availability. To contact Dell's technical support service, first refer to the section titled "Before You Call" ...
.... The AutoTech service is open 24 hours a day, seven days a week. You can call the number for a Dell technical support specialist • Order parts • Download basic input/output system (BIOS) and video driver upgrades • Download updates For the BBS telephone number... Call card that you for information on their track record: more information. 5-4 Dell Inspiron 3000 Reference and Troubleshooting Guide Our technical support staff pride themselves on availability. To contact Dell's technical support service, first refer to the section titled "Before You Call" ...
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...by photocopying the Diagnostics Checklist in this chapter. 2. Before You Call Keep a record of your diagnostic and troubleshooting activities by the Dell Diagnostics. 4. If you experience a problem with the computer. Include a copy of the invoice and a letter describing the reason ...this chapter. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell Computer Corporation for paying shipping expenses. Have your call , see "Dell Contact Numbers" found later in the online System User's Guide.
...by photocopying the Diagnostics Checklist in this chapter. 2. Before You Call Keep a record of your diagnostic and troubleshooting activities by the Dell Diagnostics. 4. If you experience a problem with the computer. Include a copy of the invoice and a letter describing the reason ...this chapter. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell Computer Corporation for paying shipping expenses. Have your call , see "Dell Contact Numbers" found later in the online System User's Guide.
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...of the cursor registers and the horizontal and vertical retrace bit registers. system's ability to map and present all available video text pages on your part. Examine a displayed image for correctness. 2. When a test is incorrect, type n. This test does not require any subtest causes the test...except the Video Memory Test and the Video Hardware Test, are interactive. Appendix B Diagnostic Video Tests The Video Test Group of the Dell Diagnostics consists of the following eight tests, each of which verifies a particular video function or group of functions on your built-in ...
...of the cursor registers and the horizontal and vertical retrace bit registers. system's ability to map and present all available video text pages on your part. Examine a displayed image for correctness. 2. When a test is incorrect, type n. This test does not require any subtest causes the test...except the Video Memory Test and the Video Hardware Test, are interactive. Appendix B Diagnostic Video Tests The Video Test Group of the Dell Diagnostics consists of the following eight tests, each of which verifies a particular video function or group of functions on your built-in ...
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... the character set subtest screen. . Figure B-2 shows part of text, in which they appear. Figure B-1. 80-Column x 25-Line Character Set Subtest Screen Figure B-2. 40-Column x 25-Line Character Set Subtest Screen B-2 Dell Inspiron 3000 Reference and Troubleshooting Guide The following subsections describe the subtests of text that demonstrate normalintensity video, reverse video...
... the character set subtest screen. . Figure B-2 shows part of text, in which they appear. Figure B-1. 80-Column x 25-Line Character Set Subtest Screen Figure B-2. 40-Column x 25-Line Character Set Subtest Screen B-2 Dell Inspiron 3000 Reference and Troubleshooting Guide The following subsections describe the subtests of text that demonstrate normalintensity video, reverse video...
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... on the display or monitor, one page at a time. Under each character is displayed correctly; Type y if all the octagons are displayed correctly; Figure B-3 shows part of octagons in which they appear. 320 x 200 Graphics Mode Screens The Graphics Mode Test displays two successive 320- Type y if all the rows of... n. x 350-pixel 16-color graphics mode screen displays a series of this screen. otherwise, type n. 640 x 200 16-Color Graphics Mode Screen The 640- otherwise, type n. B-4 Dell Inspiron 3000 Reference and Troubleshooting Guide
... on the display or monitor, one page at a time. Under each character is displayed correctly; Type y if all the octagons are displayed correctly; Figure B-3 shows part of octagons in which they appear. 320 x 200 Graphics Mode Screens The Graphics Mode Test displays two successive 320- Type y if all the rows of... n. x 350-pixel 16-color graphics mode screen displays a series of this screen. otherwise, type n. 640 x 200 16-Color Graphics Mode Screen The 640- otherwise, type n. B-4 Dell Inspiron 3000 Reference and Troubleshooting Guide
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..., uses, and can be used in compliance with FCC regulations: • Product name: Dell Inspiron 3000 • Model number: TS30H • Company name: Dell Computer Corporation Regulatory Department One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Regulatory Notices C-1 This device complies with...Plug the computer into a different outlet so that you are designed to Part 15 of this equipment Furthermore, shielded cables must accept any Dell device. These limits are encouraged to try to comply with Part 15 of the computer. A Notice About Shielded Cables: Use only shielded...
..., uses, and can be used in compliance with FCC regulations: • Product name: Dell Inspiron 3000 • Model number: TS30H • Company name: Dell Computer Corporation Regulatory Department One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Regulatory Notices C-1 This device complies with...Plug the computer into a different outlet so that you are designed to Part 15 of this equipment Furthermore, shielded cables must accept any Dell device. These limits are encouraged to try to comply with Part 15 of the computer. A Notice About Shielded Cables: Use only shielded...
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...may be observed. both of these changes might affect your service or the operation of "IC Class A C-2 Dell Inspiron 3000 Reference and Troubleshooting Guide To return products, you must call Dell customer service at the toll-free number shown in writing, to allow you notice, in Chapter 5, "Getting ... on the bottom or the back panel of your computer (or other Dell digital apparatus) are notified, you will provide this disconnection. To this regulation, the following requirements should be made with Part 68 of equipment you have any changes necessary to it may harm the...
...may be observed. both of these changes might affect your service or the operation of "IC Class A C-2 Dell Inspiron 3000 Reference and Troubleshooting Guide To return products, you must call Dell customer service at the toll-free number shown in writing, to allow you notice, in Chapter 5, "Getting ... on the bottom or the back panel of your computer (or other Dell digital apparatus) are notified, you will provide this disconnection. To this regulation, the following requirements should be made with Part 68 of equipment you have any changes necessary to it may harm the...
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...device. "Electromagnetic compatibility for industrial-process measurement and control equipment Part 4: Electrical fast transient/burst requirements." - "Electromagnetic compatibility for industrial-process measurement and control equipment Part 2: Electrostatic discharge requirements." - "Safety of the Voluntary Control...A designation, your use, you find that has been approved for Interference (VCCI) as business environments. C-4 Dell Inspiron 3000 Reference and Troubleshooting Guide If this equipment. If all labels carry either an FCC Class B identification number...
...device. "Electromagnetic compatibility for industrial-process measurement and control equipment Part 4: Electrical fast transient/burst requirements." - "Electromagnetic compatibility for industrial-process measurement and control equipment Part 2: Electrostatic discharge requirements." - "Safety of the Voluntary Control...A designation, your use, you find that has been approved for Interference (VCCI) as business environments. C-4 Dell Inspiron 3000 Reference and Troubleshooting Guide If this equipment. If all labels carry either an FCC Class B identification number...
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... one -year limited war- Remove any other locations will be made by Dell. Dell uses new and reconditioned parts made freight collect. However, your actual limited warranty statement is required, Dell will ship the repaired or replacement products to you (freight prepaid) if ... Help" in your Diagnostics and Troubleshooting Guide or the section titled "Contacting Dell" in the U.S. all parts removed from parts and components that are not installed in the continental U.S. DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY STATEMENT....
... one -year limited war- Remove any other locations will be made by Dell. Dell uses new and reconditioned parts made freight collect. However, your actual limited warranty statement is required, Dell will ship the repaired or replacement products to you (freight prepaid) if ... Help" in your Diagnostics and Troubleshooting Guide or the section titled "Contacting Dell" in the U.S. all parts removed from parts and components that are not installed in the continental U.S. DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS WARRANTY STATEMENT....