Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
Page 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
Page 88
... left - NOTE: Hard drives in a RAID configuration should be configured for each hard drive. Assigning Drives to exit the system setup program and resume the boot process. Using the NVIDIA Utilities If installed on your system, see "Using the Intel® RAID Utilities" on page 92) programs to highlight RAID On...
... left - NOTE: Hard drives in a RAID configuration should be configured for each hard drive. Assigning Drives to exit the system setup program and resume the boot process. Using the NVIDIA Utilities If installed on your system, see "Using the Intel® RAID Utilities" on page 92) programs to highlight RAID On...
Dell Technology Guide
Page 91
... RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you can change the current state of a disk or array - The NVIDIA Delete Array Wizard screen appears. 4 ...
... RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you can change the current state of a disk or array - The NVIDIA Delete Array Wizard screen appears. 4 ...
Dell Technology Guide
Page 96
... be closest to migrate, and click Next. If you do not see "Setting Your Computer to RAID-Enabled Mode" on the RAID volume. Your computer boots to select Exit, and then press .
... be closest to migrate, and click Next. If you do not see "Setting Your Computer to RAID-Enabled Mode" on the RAID volume. Your computer boots to select Exit, and then press .
Dell Technology Guide
Page 268
..., spreadsheets, e-mail messages, digital photos, music files, and so on. When the Dell logo appears, press several times to reboot the system. 268 Restoring Your Operating System The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may...Dell Factory Tools, then Dell Factory Image Restore. If possible, back up all data before using PC Restore or Factory Image Restore. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot...
..., spreadsheets, e-mail messages, digital photos, music files, and so on. When the Dell logo appears, press several times to reboot the system. 268 Restoring Your Operating System The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may...Dell Factory Tools, then Dell Factory Image Restore. If possible, back up all data before using PC Restore or Factory Image Restore. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot...
Dell Technology Guide
Page 270
...shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 ...Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you ...
...shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 ...Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you ...
Dell Technology Guide
Page 272
... may need to be used to run a more complete system test to resolve device configuration, compatibility problems, or operating status. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to...
... may need to be used to run a more complete system test to resolve device configuration, compatibility problems, or operating status. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to...
Dell Technology Guide
Page 275
... K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. ALERT! C M O S C H E C K S U M E R R O R - Replace the battery (see the documentation shipped with your computer for Laptop Computers Typically... have keyboard status lights located above the keyboard. CPU fan failure. The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for the topic on page 337 for assistance). C P U F A N ...
... K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. ALERT! C M O S C H E C K S U M E R R O R - Replace the battery (see the documentation shipped with your computer for Laptop Computers Typically... have keyboard status lights located above the keyboard. CPU fan failure. The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for the topic on page 337 for assistance). C P U F A N ...
Dell Technology Guide
Page 276
... T E A P O T E N T I A L H A R D D R I L A B L E M E M O R Y - D E C R E A S I N G A V A I V E P R O B L E M . - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L A B L E - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Keyboard failure or keyboard cable loose (see the documentation for External Keyboards" on the system board might... cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that the drive is correct (see "...
... T E A P O T E N T I A L H A R D D R I L A B L E M E M O R Y - D E C R E A S I N G A V A I V E P R O B L E M . - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L A B L E - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Keyboard failure or keyboard cable loose (see the documentation for External Keyboards" on the system board might... cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that the drive is correct (see "...
Dell Technology Guide
Page 277
... FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I M E A N D D A T E M A Y B E W R O N G - D I S K D R I X E D - NO BOOT DEVICE AVAILABLE - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. R T C M O D E F I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 281). See "Lockups and Software Problems" on page...
... FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I M E A N D D A T E M A Y B E W R O N G - D I S K D R I X E D - NO BOOT DEVICE AVAILABLE - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. R T C M O D E F I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 281). See "Lockups and Software Problems" on page...
Dell Technology Guide
Page 278
...If the problem persists, replace the CMOS battery. TI M E R C H I P C O U N T E R 2 F A I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Connect a 130-W or greater AC adapter to the computer or docking station. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO ... THE POWER CORD. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. Contact Dell for instructions, see "Contacting Dell" on page 281). If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. THIS CAN...
...If the problem persists, replace the CMOS battery. TI M E R C H I P C O U N T E R 2 F A I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Connect a 130-W or greater AC adapter to the computer or docking station. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO ... THE POWER CORD. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. Contact Dell for instructions, see "Contacting Dell" on page 281). If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. THIS CAN...
Dell Technology Guide
Page 279
... or the battery or system board may be defective. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. RUN THE SETUP UTILITY TO ENABLE T H E S E M E S S A G E S . - WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE... the battery or system board may be defective. WA R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - WARNING: THE BATTERY CANNOT BE IDENTIFIED. System board...
... or the battery or system board may be defective. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. RUN THE SETUP UTILITY TO ENABLE T H E S E M E S S A G E S . - WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE... the battery or system board may be defective. WA R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - WARNING: THE BATTERY CANNOT BE IDENTIFIED. System board...
Dell Technology Guide
Page 282
... Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen...
... Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen...
Dell Technology Guide
Page 283
... are listed, select the version appropriate for one time only. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select... the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. Troubleshooting...
... are listed, select the version appropriate for one time only. When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select... the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. Troubleshooting...
Dell Technology Guide
Page 308
... item on a system setup program screen, highlight the item and see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ... desktop. Entering the System Setup Program 1 Turn on the screen. Options or values that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System setup key...
... item on a system setup program screen, highlight the item and see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ... desktop. Entering the System Setup Program 1 Turn on the screen. Options or values that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System setup key...
Dell Technology Guide
Page 309
... list. 1 Enter the system setup program. 2 Press the left- When the computer finds the files, it stops searching and starts the operating system. During the boot routine, the computer starts at the top of the system setup program. and down -arrow keys to highlight the... 310. System Setup 309 NOTE: To change , and then press . 5 Press and then press to exit the system setup program and resume the boot process. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up files. You can control the...
... list. 1 Enter the system setup program. 2 Press the left- When the computer finds the files, it stops searching and starts the operating system. During the boot routine, the computer starts at the top of the system setup program. and down -arrow keys to highlight the... 310. System Setup 309 NOTE: To change , and then press . 5 Press and then press to exit the system setup program and resume the boot process. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up files. You can control the...
Dell Technology Guide
Page 310
... on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. The computer boots to boot and press . Changing Boot Sequence to a USB Device 1 Connect the USB device to be bootable. NOTE...: To boot to select the appropriate device (for certain hardware replacements. 310...
... on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. The computer boots to boot and press . Changing Boot Sequence to a USB Device 1 Connect the USB device to be bootable. NOTE...: To boot to select the appropriate device (for certain hardware replacements. 310...
Dell Technology Guide
Page 340
...can either a reserved section of water. BTU - The speed, given in your computer has a virus, ensure that you can use to boot. byte - CD recordable - Data can be either be erased or written over (rewritten). CD-RW drive - A wireless technology standard for... usually equal to the processor or incorporated into foreign countries. Celsius - Primary cache stored inside the processor. carnet - bps - bootable disk - boot sequence - A communication pathway between the components in MHz, that allows for enabled devices to a CD-RW disc, and then erased and written over...
...can either a reserved section of water. BTU - The speed, given in your computer has a virus, ensure that you can use to boot. byte - CD recordable - Data can be either be erased or written over (rewritten). CD-RW drive - A wireless technology standard for... usually equal to the processor or incorporated into foreign countries. Celsius - Primary cache stored inside the processor. carnet - bps - bootable disk - boot sequence - A communication pathway between the components in MHz, that allows for enabled devices to a CD-RW disc, and then erased and written over...
Dell Technology Guide
Page 349
..., that interprets and executes program instructions. PXE - The higher the refresh rate, the less video flicker can view but cannot edit or delete. RAM - pre-boot execution environment - ROM - A computer chip that perform basic tests on a monitor. R RAID - PS/2 - If no problems are more likely to have an operating system to...
..., that interprets and executes program instructions. PXE - The higher the refresh rate, the less video flicker can view but cannot edit or delete. RAM - pre-boot execution environment - ROM - A computer chip that perform basic tests on a monitor. R RAID - PS/2 - If no problems are more likely to have an operating system to...