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PC TuneUp 104 PC CheckUp 104 Drive Problems 105 Optical drive problems 105 Hard drive problems 106 E-Mail, Modem, and Internet Problems 107 Error Messages 108 ExpressCard Problems 113 IEEE 1394 Device Problems 114 Keyboard Problems 114...responding or crashes repeatedly 116 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 116 A solid blue screen appears 117 Dell MediaDirect problems 117 Other software problems 118 Memory Problems 119 Network Problems 119 Mobile Broadband (Wireless Wide Area Network [WWAN 120 Power Problems 121 Printer...
PC TuneUp 104 PC CheckUp 104 Drive Problems 105 Optical drive problems 105 Hard drive problems 106 E-Mail, Modem, and Internet Problems 107 Error Messages 108 ExpressCard Problems 113 IEEE 1394 Device Problems 114 Keyboard Problems 114...responding or crashes repeatedly 116 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 116 A solid blue screen appears 117 Dell MediaDirect problems 117 Other software problems 118 Memory Problems 119 Network Problems 119 Mobile Broadband (Wireless Wide Area Network [WWAN 120 Power Problems 121 Printer...
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... 132 12 Adding and Replacing Parts 135 Before You Begin 135 Recommended Tools 135 Turning Off Your Computer 135 Before Working Inside Your Computer 136 Hard Drive 138 Removing the Hard Drive 138 Replacing the Hard Drive 140 Returning a Hard Drive to Dell 141 Contents 9
... 132 12 Adding and Replacing Parts 135 Before You Begin 135 Recommended Tools 135 Turning Off Your Computer 135 Before Working Inside Your Computer 136 Hard Drive 138 Removing the Hard Drive 138 Replacing the Hard Drive 140 Returning a Hard Drive to Dell 141 Contents 9
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... Tag or product model, and then click Go. Upgrade information for Dell System Software. 3.5-inch USB floppy drives, AMD® NOTE: The support.dell.com user interface processors, optical drives, and USB may vary depending on your computer • Reference -...memory, hard drive, and operating system • Customer Care - Computer documentation, details on my computer configuration, product specifications, and white papers To download Notebook System Software: • Downloads - Find It Here • Solutions - Online discussion with support • Dell Technical...
... Tag or product model, and then click Go. Upgrade information for Dell System Software. 3.5-inch USB floppy drives, AMD® NOTE: The support.dell.com user interface processors, optical drives, and USB may vary depending on your computer • Reference -...memory, hard drive, and operating system • Customer Care - Computer documentation, details on my computer configuration, product specifications, and white papers To download Notebook System Software: • Downloads - Find It Here • Solutions - Online discussion with support • Dell Technical...
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... computer while the light is enabled. NOTICE: To avoid loss of the keyboard indicate the following: Power light - Turns on when wireless networking is flashing. Hard drive activity light - DEVICE STATUS LIGHTS The blue lights located to indicate battery charge status.
... computer while the light is enabled. NOTICE: To avoid loss of the keyboard indicate the following: Power light - Turns on when wireless networking is flashing. Hard drive activity light - DEVICE STATUS LIGHTS The blue lights located to indicate battery charge status.
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... cards and internal cards with the fan or the computer. For more information see "Dell Wi-Fi Catcher™ Network Locator" on when the computer gets hot. About Your Computer 25 Left Side View 1 2 3 4 56 1 security cable slot 3 hard drive 5 wireless switch 2 air vents 4 ExpressCard slot 6 Wi-Fi Catcher light S E C U R I T C H - .... The computer turns the fan on page 92). W I R E L E S S S W I T Y C A B L E S L O T - CAUTION: Do not block, push objects into, or allow dust to create airflow through Dell QuickSet, this switch can damage the computer or cause a fire.
... cards and internal cards with the fan or the computer. For more information see "Dell Wi-Fi Catcher™ Network Locator" on when the computer gets hot. About Your Computer 25 Left Side View 1 2 3 4 56 1 security cable slot 3 hard drive 5 wireless switch 2 air vents 4 ExpressCard slot 6 Wi-Fi Catcher light S E C U R I T C H - .... The computer turns the fan on page 92). W I R E L E S S S W I T Y C A B L E S L O T - CAUTION: Do not block, push objects into, or allow dust to create airflow through Dell QuickSet, this switch can damage the computer or cause a fire.
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... connector (RJ-45) 7 IEEE 1394 connector 9 eject button 11 audio connectors AUDIO CONNECTORS 2 hard drive activity light 4 USB connectors (2) 6 video connector 8 8-in-1 memory card reader 10 optical drive Attach headphones to open the optical drive. 8 - O P T I C A L D R I N - 1 M E M O R Y C A R D R E A D E R - For more information about the optical drive see "Using Multimedia" on a memory card. E J E C T B U T T O N - Provides a fast and convenient way to the...
... connector (RJ-45) 7 IEEE 1394 connector 9 eject button 11 audio connectors AUDIO CONNECTORS 2 hard drive activity light 4 USB connectors (2) 6 video connector 8 8-in-1 memory card reader 10 optical drive Attach headphones to open the optical drive. 8 - O P T I C A L D R I N - 1 M E M O R Y C A R D R E A D E R - For more information about the optical drive see "Using Multimedia" on a memory card. E J E C T B U T T O N - Provides a fast and convenient way to the...
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About Your Computer 31 Bottom View 1 10 9 8 2 3 4 7 6 5 1 left speaker 3 memory module/coin-cell battery compartment 5 wireless mini card compartment 7 battery charge/health gauge 9 air vents 2 consumer IR 4 right speaker 6 battery 8 battery release latches (2) 10 hard drive L E F T S P E A K E R - C O N S U M E R IR - To adjust the volume of the computer that allows certain software applications to be controlled by the Dell Travel Remote. A port on the front of the integrated speaker, press the volume control buttons or the mute button.
About Your Computer 31 Bottom View 1 10 9 8 2 3 4 7 6 5 1 left speaker 3 memory module/coin-cell battery compartment 5 wireless mini card compartment 7 battery charge/health gauge 9 air vents 2 consumer IR 4 right speaker 6 battery 8 battery release latches (2) 10 hard drive L E F T S P E A K E R - C O N S U M E R IR - To adjust the volume of the computer that allows certain software applications to be controlled by the Dell Travel Remote. A port on the front of the integrated speaker, press the volume control buttons or the mute button.
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... to connected devices when AC power is approved by Underwriters Laboratories (UL). 38 Setting Up Your Computer Connect other devices, such as a printer, to the hard drive may result in data loss or file damage. The battery charges while AC power is being saved to a separate power strip that provides surge protection...
... to connected devices when AC power is approved by Underwriters Laboratories (UL). 38 Setting Up Your Computer Connect other devices, such as a printer, to the hard drive may result in data loss or file damage. The battery charges while AC power is being saved to a separate power strip that provides surge protection...
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... conserve power. Configuring Power Management Settings You can use Dell QuickSet or Windows Power Options to configure the power management settings on your computer. • For information on how you to your previous work to your hard drive, and then returns you set the power management options... in the Windows Power Options or Dell QuickSet, use one of the following : • Click Start →Control Panel→Hardware...
... conserve power. Configuring Power Management Settings You can use Dell QuickSet or Windows Power Options to configure the power management settings on your computer. • For information on how you to your previous work to your hard drive, and then returns you set the power management options... in the Windows Power Options or Dell QuickSet, use one of the following : • Click Start →Control Panel→Hardware...
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... can write to continue. 3 To copy the CD or DVD: • If you have one optical drive, insert the source disc into which you have inserted your computer hard drive. When prompted, insert a blank disc into the drive and click OK. • If you have finished copying the source disc, the disc that disc...
... can write to continue. 3 To copy the CD or DVD: • If you have one optical drive, insert the source disc into which you have inserted your computer hard drive. When prompted, insert a blank disc into the drive and click OK. • If you have finished copying the source disc, the disc that disc...
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...audio adapter cables are available for assistance (see "Contacting Dell" on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Contact Dell for purchase from Dell), enable you voluntarily reformat the hard drive. Connecting Your Computer to a TV or Audio Device ... video adapter cable (available from Dell. For more information on page 175). Your computer has an S-video TV-out connector that, together with your computer to reinstall Dell MediaDirect. 1 1 Dell MediaDirect button NOTE: You cannot reinstall Dell MediaDirect if you to connect the...
...audio adapter cables are available for assistance (see "Contacting Dell" on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Contact Dell for purchase from Dell), enable you voluntarily reformat the hard drive. Connecting Your Computer to a TV or Audio Device ... video adapter cable (available from Dell. For more information on page 175). Your computer has an S-video TV-out connector that, together with your computer to reinstall Dell MediaDirect. 1 1 Dell MediaDirect button NOTE: You cannot reinstall Dell MediaDirect if you to connect the...
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...can use additional forms of protection such as data encryption programs. Use the User Accounts option in the Control Panel in your computer or hard drive. NOTE: If you type your password. For example, do not know where the computer was lost or stolen computer. Once you create... computer belongs to a company, notify the security office of the company. 94 Securing Your Computer If you require more information, see "Contacting Dell" on or unlock your Windows documentation. If you forget any of the investigating officer. For more security, obtain and use the computer. If...
...can use additional forms of protection such as data encryption programs. Use the User Accounts option in the Control Panel in your computer or hard drive. NOTE: If you type your password. For example, do not know where the computer was lost or stolen computer. Once you create... computer belongs to a company, notify the security office of the company. 94 Securing Your Computer If you require more information, see "Contacting Dell" on or unlock your Windows documentation. If you forget any of the investigating officer. For more security, obtain and use the computer. If...
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...that you print these procedures before you receive notifications. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active (see "Using the System Setup Program" on page 116 and run the Dell Diagnostics before you begin any of software and hardware updates for ... If your computer cannot display a screen image, contact Dell (see "Drivers and Utilities Media" on your Drivers and Utilities media (see "Contacting Dell" on Dell computers. Start the Dell Diagnostics from your hard drive or from your hard drive. It is free and can be customized for your ...
...that you print these procedures before you receive notifications. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active (see "Using the System Setup Program" on page 116 and run the Dell Diagnostics before you begin any of software and hardware updates for ... If your computer cannot display a screen image, contact Dell (see "Drivers and Utilities Media" on your Drivers and Utilities media (see "Contacting Dell" on Dell computers. Start the Dell Diagnostics from your hard drive or from your hard drive. It is free and can be customized for your ...
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... Before attempting option B, the computer must be working properly. 2 Turn on (or restart) your computer. 3 Start the Dell Diagnostics in one of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to an electrical outlet that failed, press . • ... that no diagnostics utility partition has been found, run the Dell Diagnostics from your hard drive. The computer runs the Pre-boot System Assessment, a series of initial tests of the following two ways: a When the DELL™ logo appears, press immediately. to retest the component ...
... Before attempting option B, the computer must be working properly. 2 Turn on (or restart) your computer. 3 Start the Dell Diagnostics in one of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to an electrical outlet that failed, press . • ... that no diagnostics utility partition has been found, run the Dell Diagnostics from your hard drive. The computer runs the Pre-boot System Assessment, a series of initial tests of the following two ways: a When the DELL™ logo appears, press immediately. to retest the component ...
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... hard drive defrag, removal of unwanted and temporary files, updated security settings, verification of your network. and Canada. Dell recommends that provides customized scanning and testing of "good" restore points, and other maintenance activities designed to customers in the U.S. The Dell ... Dell system. PC CheckUp PC Checkup is working properly and provide automated fixes for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of networked devices by Dell technicians to maintain your PC tuned up. PC...
... hard drive defrag, removal of unwanted and temporary files, updated security settings, verification of your network. and Canada. Dell recommends that provides customized scanning and testing of "good" restore points, and other maintenance activities designed to customers in the U.S. The Dell ... Dell system. PC CheckUp PC Checkup is working properly and provide automated fixes for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of networked devices by Dell technicians to maintain your PC tuned up. PC...
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...the desired action. 4 Click to room temperature before turning it stops. See the help files for information on . The drive tray cannot eject 1 Ensure that the disc is partially ejected. 3 Gently pull out the tray until the tray is ...inserted properly. Try allowing the computer to return to check Scan for and attempt recovery of the drive, then push firmly until it on Sleep state. A hot hard drive may appear. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - otherwise, contact your CD or DVD creation software. RUN ...
...the desired action. 4 Click to room temperature before turning it stops. See the help files for information on . The drive tray cannot eject 1 Ensure that the disc is partially ejected. 3 Gently pull out the tray until the tray is ...inserted properly. Try allowing the computer to return to check Scan for and attempt recovery of the drive, then push firmly until it on Sleep state. A hot hard drive may appear. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - otherwise, contact your CD or DVD creation software. RUN ...
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... 138). GATE A20 FAILURE - A memory module may be loose. The message is too large to carry out the command. D I S K D R I V E C O N F I G U R A T I L U R E - Troubleshooting 109 C D D R I V E C O N T R O L L E R F A I O N E R R O R - D E C R E A S I N G A V A I V E - The hard drive failed initialization. Install a hard drive in the Dell Diagnostics (see "Memory" on the disk, or the disk is full. The amount of paper. Restart the computer. A FILENAME CANNOT CONTAIN ANY OF...
... 138). GATE A20 FAILURE - A memory module may be loose. The message is too large to carry out the command. D I S K D R I V E C O N F I G U R A T I L U R E - Troubleshooting 109 C D D R I V E C O N T R O L L E R F A I O N E R R O R - D E C R E A S I N G A V A I V E - The hard drive failed initialization. Install a hard drive in the Dell Diagnostics (see "Memory" on the disk, or the disk is full. The amount of paper. Restart the computer. A FILENAME CANNOT CONTAIN ANY OF...
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... configuration information does not match the hardware configuration. K E Y B O A R D C L O C K L I N E F A I L U R E 0 - For external keyboards, check the cable connection. Insert bootable media. Correct the appropriate options in the Dell Diagnostics (see "Hard Drive" on page 138), and boot the computer from the computer. For external keyboards, check the cable connection. D I S K D R I V E C O N T R O L L E R F A I L U R E - INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP...
... configuration information does not match the hardware configuration. K E Y B O A R D C L O C K L I N E F A I L U R E 0 - For external keyboards, check the cable connection. Insert bootable media. Correct the appropriate options in the Dell Diagnostics (see "Hard Drive" on page 138), and boot the computer from the computer. For external keyboards, check the cable connection. D I S K D R I V E C O N T R O L L E R F A I L U R E - INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP...
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MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 97). N O B O O T D E V I V E - If the hard drive is your boot device, ensure that the drive is conflicting with the operating system, another program, or a utility. N O B O O T S E C T O R O N H A R D D R I C ... may be malfunctioning. The computer cannot find the hard drive. Contact Dell (see "Dell MediaDirect problems" on page 97). Dell MediaDirect™ cannot verify the Digital Rights Management ...
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 97). N O B O O T D E V I V E - If the hard drive is your boot device, ensure that the drive is conflicting with the operating system, another program, or a utility. N O B O O T S E C T O R O N H A R D D R I C ... may be malfunctioning. The computer cannot find the hard drive. Contact Dell (see "Dell MediaDirect problems" on page 97). Dell MediaDirect™ cannot verify the Digital Rights Management ...
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... 175). If the message reappears, contact Dell (see "Contacting Dell" on the hard drive. Close all windows and open is missing an essential file. If the problem persists, contact Dell (see "Contacting Dell" on page 97). Remove and then ... - You have a defective sector or corrupted FAT on the system board may have too many programs open. Reinstall the hard drive (see "Contacting Dell" on the screen. 5 See the program documentation for instructions (click Start →Help and Support). The optional ROM has failed. D L L F I L E W A S N O T F O U N D - D A Y C L O C K L...
... 175). If the message reappears, contact Dell (see "Contacting Dell" on the hard drive. Close all windows and open is missing an essential file. If the problem persists, contact Dell (see "Contacting Dell" on page 97). Remove and then ... - You have a defective sector or corrupted FAT on the system board may have too many programs open. Reinstall the hard drive (see "Contacting Dell" on the screen. 5 See the program documentation for instructions (click Start →Help and Support). The optional ROM has failed. D L L F I L E W A S N O T F O U N D - D A Y C L O C K L...
