Owner's Manual
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... or Mouse Problems 118 Video and Display Problems 119 If the display is blank 119 If the display is difficult to read 120 If only part of the display is readable 120 Drivers 121 What Is a Driver 121 Identifying Drivers 121 Reinstalling Drivers and Utilities 122 Troubleshooting Software and Hardware Problems...
... or Mouse Problems 118 Video and Display Problems 119 If the display is blank 119 If the display is difficult to read 120 If only part of the display is readable 120 Drivers 121 What Is a Driver 121 Identifying Drivers 121 Reinstalling Drivers and Utilities 122 Troubleshooting Software and Hardware Problems...
Owner's Manual
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12 Adding and Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 134 Optical Drive 134 Removing the Optical Drive 134 Replacing the...
12 Adding and Replacing Parts 129 Before You Begin 129 Recommended Tools 129 Turning Off Your Computer 129 Before Working Inside Your Computer 130 Hard Drive 131 Removing the Hard Drive 132 Replacing the Hard Drive 133 Returning a Hard Drive to Dell 134 Optical Drive 134 Removing the Optical Drive 134 Replacing the...
Owner's Manual
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B A Y L A T C H R E L E A S E S - For additional information, see "Checking the Battery Charge" on page 129. H A R D D R I V E - Stores software and data. Provides information on the battery charge (see "Adding and Replacing Parts" on page 46). MEMORY MODULE/COIN-CELL/BLUETOOTH/MODEM BATTERY COMPARTMENT - Compartment that contains the memory modules, modem, bluetooth, and the coin-cell battery. B A T T E R Y - When a ...
B A Y L A T C H R E L E A S E S - For additional information, see "Checking the Battery Charge" on page 129. H A R D D R I V E - Stores software and data. Provides information on the battery charge (see "Adding and Replacing Parts" on page 46). MEMORY MODULE/COIN-CELL/BLUETOOTH/MODEM BATTERY COMPARTMENT - Compartment that contains the memory modules, modem, bluetooth, and the coin-cell battery. B A T T E R Y - When a ...
Owner's Manual
Page 96
... on your input to answer specific questions. After you select Extended Test from the menu below to run a more and periodically requires your part. NOTE: It is recommended that you have your computer is located at the top of each test screen. Option Express Test Extended Test ... The Service Tag for tests run from the Custom Test or Symptom Tree option: 96 Troubleshooting If you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen. Performs a thorough check of tracing the problem quickly. The test typically takes an hour or more thorough check of...
... on your input to answer specific questions. After you select Extended Test from the menu below to run a more and periodically requires your part. NOTE: It is recommended that you have your computer is located at the top of each test screen. Option Express Test Extended Test ... The Service Tag for tests run from the Custom Test or Symptom Tree option: 96 Troubleshooting If you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen. Performs a thorough check of tracing the problem quickly. The test typically takes an hour or more thorough check of...
Owner's Manual
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... T E P O S S I B L E I C S T E S T S - If an error message appears, see "Contacting Dell" on the computer and the monitor, and then adjust the monitor brightness and contrast controls. Press and the up- S WITCH THE VIDEO IMAGE -... If your computer is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. If only part of the display is attached to an external monitor, press to switch the video image to the computer. 2 Turn on page 166). 120 Troubleshooting R O T A T E T H E C O M P U T E R T O F A C ...
... T E P O S S I B L E I C S T E S T S - If an error message appears, see "Contacting Dell" on the computer and the monitor, and then adjust the monitor brightness and contrast controls. Press and the up- S WITCH THE VIDEO IMAGE -... If your computer is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. If only part of the display is attached to an external monitor, press to switch the video image to the computer. 2 Turn on page 166). 120 Troubleshooting R O T A T E T H E C O M P U T E R T O F A C ...
Owner's Manual
Page 129
...blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at least 8 to 10 seconds until the computer turns off your Dell Product Information Guide. • A component can be replaced-or if purchased separately-installed by performing the ... off when you turn off . Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your operating system, press and hold the power button for at support.dell.com) Turning Off Your Computer NOTICE: To avoid losing...
...blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at least 8 to 10 seconds until the computer turns off your Dell Product Information Guide. • A component can be replaced-or if purchased separately-installed by performing the ... off when you turn off . Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your operating system, press and hold the power button for at support.dell.com) Turning Off Your Computer NOTICE: To avoid losing...
Owner's Manual
Page 130
...To avoid damage to the computer, use batteries designed for this type of the computer). 1 Ensure that both connectors are disconnecting this particular Dell computer. Also, before you must remove the battery from their electrical outlets. NOTICE: To help prevent damage to the system board, you connect...press in the Product Information Guide. Do not use only the battery designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches. 130 Adding and Replacing Parts Hold a card by its edges or by its strain-relief loop, not on ...
...To avoid damage to the computer, use batteries designed for this type of the computer). 1 Ensure that both connectors are disconnecting this particular Dell computer. Also, before you must remove the battery from their electrical outlets. NOTICE: To help prevent damage to the system board, you connect...press in the Product Information Guide. Do not use only the battery designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches. 130 Adding and Replacing Parts Hold a card by its edges or by its strain-relief loop, not on ...
Owner's Manual
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...or in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer (see "Turning Off Your Computer" on page 122). NOTE: Dell does not guarantee compatibility or provide support for hard drives from the computer when the drive is on page 80). NOTE: If you need to... CAUTION: If you remove the hard drive from sources other than Dell, you are extremely fragile. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. Adding and Replacing Parts 131 7 Slide the battery out of the battery bay. 1 2 1 battery ...
...or in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer (see "Turning Off Your Computer" on page 122). NOTE: Dell does not guarantee compatibility or provide support for hard drives from the computer when the drive is on page 80). NOTE: If you need to... CAUTION: If you remove the hard drive from sources other than Dell, you are extremely fragile. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. Adding and Replacing Parts 131 7 Slide the battery out of the battery bay. 1 2 1 battery ...
Owner's Manual
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Removing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Loosen the two captive screws securing the hard drive cover and then remove the cover. 1 2 1 hard drive cover 2 screws (2) 4 Remove the hard drive assembly by using the pull-tab. 132 Adding and Replacing Parts
Removing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Loosen the two captive screws securing the hard drive cover and then remove the cover. 1 2 1 hard drive cover 2 screws (2) 4 Remove the hard drive assembly by using the pull-tab. 132 Adding and Replacing Parts
Owner's Manual
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Adding and Replacing Parts 133 Save the original packaging for your computer, as needed (see "Protecting Against Electrostatic Discharge" in protective antistatic packaging (see "Reinstalling Drivers and Utilities" on ...
Adding and Replacing Parts 133 Save the original packaging for your computer, as needed (see "Protecting Against Electrostatic Discharge" in protective antistatic packaging (see "Reinstalling Drivers and Utilities" on ...
Owner's Manual
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...drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Optical Drive CAUTION: Before you begin any of the bay. 134 Adding and Replacing Parts Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Remove the locking screw from the bay... drive out of the procedures in this section, follow the safety instructions in its original, or comparable, foam packaging. Returning a Hard Drive to Dell Return your old hard drive to release the optical drive from the optical drive. 4 Using a plastic scribe, push the notch to...
...drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Optical Drive CAUTION: Before you begin any of the bay. 134 Adding and Replacing Parts Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 129. 2 Turn the computer over. 3 Remove the locking screw from the bay... drive out of the procedures in this section, follow the safety instructions in its original, or comparable, foam packaging. Returning a Hard Drive to Dell Return your old hard drive to release the optical drive from the optical drive. 4 Using a plastic scribe, push the notch to...
Owner's Manual
Page 135
... prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. Adding and Replacing Parts 135 NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on...
... prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. Adding and Replacing Parts 135 NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on...
Owner's Manual
Page 136
Removing the Hinge Cover 1 Follow the procedures in "Before You Begin" on the right side. 4 Ease the hinge cover up, moving from left , and remove it will open. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the indent to lift the hinge cover on page 129. 2 Open the display as far as it . 1 2 1 hinge cover 2 scribe Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from right to left to right until the cover snaps into place. 136 Adding and Replacing Parts
Removing the Hinge Cover 1 Follow the procedures in "Before You Begin" on the right side. 4 Ease the hinge cover up, moving from left , and remove it will open. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the indent to lift the hinge cover on page 129. 2 Open the display as far as it . 1 2 1 hinge cover 2 scribe Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from right to left to right until the cover snaps into place. 136 Adding and Replacing Parts
Owner's Manual
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... up and slightly forward to access the keyboard connector. 5 Rotate the keyboard connector latch towards the front of the computer to replace. Adding and Replacing Parts 137 NOTICE: To help prevent damage to the system board, you must remove the battery from the keyboard connector on the keyboard are fragile, easily...
... up and slightly forward to access the keyboard connector. 5 Rotate the keyboard connector latch towards the front of the computer to replace. Adding and Replacing Parts 137 NOTICE: To help prevent damage to the system board, you must remove the battery from the keyboard connector on the keyboard are fragile, easily...
Owner's Manual
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1 2 3 4 5 6 1 screws (2) 3 tabs (5) 5 cable connector latch 2 keyboard 4 keyboard cable 6 palmrest Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector. 2 Rotate the keyboard connector latch to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palmrest. 4 Press on the right edge near the top to snap the keyboard into place. 5 Replace the two screws to secure the keyboard. 138 Adding and Replacing Parts
1 2 3 4 5 6 1 screws (2) 3 tabs (5) 5 cable connector latch 2 keyboard 4 keyboard cable 6 palmrest Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector. 2 Rotate the keyboard connector latch to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palmrest. 4 Press on the right edge near the top to snap the keyboard into place. 5 Replace the two screws to secure the keyboard. 138 Adding and Replacing Parts
Owner's Manual
Page 139
... the safety instructions in the connector labeled "DIMMB." Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B accessed from Dell are intended for information on the memory supported by installing memory modules on page 129. 2 Turn the computer over. 3 Loosen the captive... in two connectors, install a memory module in the connector labeled "DIMMA" before you begin any of the computer. Adding and Replacing Parts 139 Install only memory modules that are covered under your computer warranty. Memory CAUTION: Before you install a module in the Product Information ...
... the safety instructions in the connector labeled "DIMMB." Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B accessed from Dell are intended for information on the memory supported by installing memory modules on page 129. 2 Turn the computer over. 3 Loosen the captive... in two connectors, install a memory module in the connector labeled "DIMMA" before you begin any of the computer. Adding and Replacing Parts 139 Install only memory modules that are covered under your computer warranty. Memory CAUTION: Before you install a module in the Product Information ...
Owner's Manual
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1 2 1 screws (3) 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 6 Remove the module from the connector. 140 Adding and Replacing Parts
1 2 1 screws (3) 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 6 Remove the module from the connector. 140 Adding and Replacing Parts
Owner's Manual
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Adding and Replacing Parts 141 No error message indicates this failure. If you do not feel the click, remove the module and reinstall it clicks into place. NOTE: If ...
Adding and Replacing Parts 141 No error message indicates this failure. If you do not feel the click, remove the module and reinstall it clicks into place. NOTE: If ...
Owner's Manual
Page 142
... the screw securing the modem to the system board. 4 Remove the modem cable. 5 Remove the modem by using the pull-tab. 142 Adding and Replacing Parts Modem CAUTION: Before you begin any of memory installed in "Before You Begin" on page 129. 2 Turn the computer over, loosen the three captive screws... in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in the computer, click Start → Help and Support→ Dell System Information.
... the screw securing the modem to the system board. 4 Remove the modem cable. 5 Remove the modem by using the pull-tab. 142 Adding and Replacing Parts Modem CAUTION: Before you begin any of memory installed in "Before You Begin" on page 129. 2 Turn the computer over, loosen the three captive screws... in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in the computer, click Start → Help and Support→ Dell System Information.
Owner's Manual
Page 143
NOTICE: The connectors are keyed to ensure correct insertion. 1 2 3 4 1 screw 3 modem cable 2 pull-tab 4 modem 6 Install the replacement modem by pressing the modem into the connector on the system board. Adding and Replacing Parts 143 If you feel resistance, check the connectors and realign the card. 7 Connect the modem cable. 8 Tighten the three screws and replace the modem cover.
NOTICE: The connectors are keyed to ensure correct insertion. 1 2 3 4 1 screw 3 modem cable 2 pull-tab 4 modem 6 Install the replacement modem by pressing the modem into the connector on the system board. Adding and Replacing Parts 143 If you feel resistance, check the connectors and realign the card. 7 Connect the modem cable. 8 Tighten the three screws and replace the modem cover.