Owner's Manual
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11 Troubleshooting 93 Dell Technical Update Service 93 Dell Diagnostics 93 Dell Support Utility 97 Drive Problems 98 Optical drive problems 99 Hard drive problems 100 E-Mail, Modem, and Internet Problems 100 Error Messages 102 ExpressCard Problems ... stops responding 109 A program stops responding or crashes repeatedly 110 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 110 A solid blue screen appears 110 Dell MediaDirect problems 110 Other software problems 111 Memory Problems 112 8 Contents
11 Troubleshooting 93 Dell Technical Update Service 93 Dell Diagnostics 93 Dell Support Utility 97 Drive Problems 98 Optical drive problems 99 Hard drive problems 100 E-Mail, Modem, and Internet Problems 100 Error Messages 102 ExpressCard Problems ... stops responding 109 A program stops responding or crashes repeatedly 110 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 110 A solid blue screen appears 110 Dell MediaDirect problems 110 Other software problems 111 Memory Problems 112 8 Contents
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...Contents Only 182 Definition of "Dell-Installed" Software and Peripherals 183 Definition of "Third-Party" Software and Peripherals 183 FCC Notice (U.S. Product Information 163 Returning Items for Warranty Repair or Credit . . . . . 164 Before You Call 164 Contacting Dell 166 16 Specifications 167 17 ...Appendix 177 Using the System Setup Program 177 Viewing the System Setup Screen 178 System Setup Screen 178 Commonly Used Options 178 Cleaning Your Computer 180 Computer, Keyboard, and ...
...Contents Only 182 Definition of "Dell-Installed" Software and Peripherals 183 Definition of "Third-Party" Software and Peripherals 183 FCC Notice (U.S. Product Information 163 Returning Items for Warranty Repair or Credit . . . . . 164 Before You Call 164 Contacting Dell 166 16 Specifications 167 17 ...Appendix 177 Using the System Setup Program 177 Viewing the System Setup Screen 178 System Setup Screen 178 Commonly Used Options 178 Cleaning Your Computer 180 Computer, Keyboard, and ...
Owner's Manual
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...other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area. What Are You Looking For? This support provides real-time health scans of your problem. 4 Follow the instructions on the screen. • Information ...on the taskbar. For more information on Dell QuickSet, see "Dell Support Utility" on page 97. • How to use Windows Vista™ • How to...
...other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area. What Are You Looking For? This support provides real-time health scans of your problem. 4 Follow the instructions on the screen. • Information ...on the taskbar. For more information on Dell QuickSet, see "Dell Support Utility" on page 97. • How to use Windows Vista™ • How to...
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Hardware screen, you made when purchasing your computer, your computer has one of video controller installed in your computer information and diagnose problems. 3 Under My Computer Information, ...
Hardware screen, you made when purchasing your computer, your computer has one of video controller installed in your computer information and diagnose problems. 3 Under My Computer Information, ...
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... any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to connect: • Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem. • Choose Wireless if you will use a wireless... can help you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use a dial-up modem or ISDN.
... any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to connect: • Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem. • Choose Wireless if you will use a wireless... can help you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use a dial-up modem or ISDN.
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...larger and can change back to one not supported by adjusting display resolution. NOTE: Use only the Dell-installed video drivers, which are designed to decrease/increase the screen resolution. You can enhance the legibility of text and change the appearance of the current settings so you... may be installed. Before you change any of the display settings, make a note of images on the screen. If you increase resolution, items appear smaller on the screen by your Dell-installed operating system. NOTE: For additional instructions, click How do I get the best display? 40 Using ...
...larger and can change back to one not supported by adjusting display resolution. NOTE: Use only the Dell-installed video drivers, which are designed to decrease/increase the screen resolution. You can enhance the legibility of text and change the appearance of the current settings so you... may be installed. Before you change any of the display settings, make a note of images on the screen. If you increase resolution, items appear smaller on the screen by your Dell-installed operating system. NOTE: For additional instructions, click How do I get the best display? 40 Using ...
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... about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help. Opens the System Properties dialog box. Opens the Search Results-Computer dialog box (if the computer is installed, you can use a mouse. 1 2 1 touch pad 2 silk screen depicting ... Windows logo key and Windows logo key and Opens the Run dialog box. Opens the Search Results dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is connected to move the cursor on the display. Adjusting Keyboard Settings To adjust keyboard operation, such as ...
... about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help. Opens the System Properties dialog box. Opens the Search Results-Computer dialog box (if the computer is installed, you can use a mouse. 1 2 1 touch pad 2 silk screen depicting ... Windows logo key and Windows logo key and Opens the Run dialog box. Opens the Search Results dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is connected to move the cursor on the display. Adjusting Keyboard Settings To adjust keyboard operation, such as ...
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...over the battery icon in maximum performance mode (see "Configuring Power Management Settings" on page 48 for information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that you may not be fully charged.... • Using wireless communications devices, ExpressCards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as standard equipment in the battery bay. Using a Battery Battery Performance NOTE: For information about accessing...
...over the battery icon in maximum performance mode (see "Configuring Power Management Settings" on page 48 for information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that you may not be fully charged.... • Using wireless communications devices, ExpressCards, media memory cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as standard equipment in the battery bay. Using a Battery Battery Performance NOTE: For information about accessing...
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.... 2 To take a picture, click Take a Picture. Unless you designate a different location, the picture or video is automatically saved to the My Pictures folder on the screen shows you want to record. For more information about camera settings and other camera-related topics, see the camera's Video Software Help file (see "Accessing...
.... 2 To take a picture, click Take a Picture. Unless you designate a different location, the picture or video is automatically saved to the My Pictures folder on the screen shows you want to record. For more information about camera settings and other camera-related topics, see the camera's Video Software Help file (see "Accessing...
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...the notification area and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on multimedia playback mode for digital media. Using Dell MediaDirect™ Dell MediaDirect is turned off or in Sleep state, ...preventing media playback, adjust the display properties: 1 Click Start → Control Panel → Appearance and Personalization. 2 Under Personalization, click Adjust screen resolution. 3 On Display Settings, click and drag the bar to reduce the resolution setting. 4 In the drop-down to increase or decrease the...
...the notification area and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on multimedia playback mode for digital media. Using Dell MediaDirect™ Dell MediaDirect is turned off or in Sleep state, ...preventing media playback, adjust the display properties: 1 Click Start → Control Panel → Appearance and Personalization. 2 Under Personalization, click Adjust screen resolution. 3 On Display Settings, click and drag the bar to reduce the resolution setting. 4 In the drop-down to increase or decrease the...
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... on any audio device that you enable the display settings. 1 Click Start , click Control Panel, and then click Appearance and Personalization. 2 Under Personalization, click Adjust Screen Resolution. To access Help and Support, click Start → Help and Support.
... on any audio device that you enable the display settings. 1 Click Start , click Control Panel, and then click Appearance and Personalization. 2 Under Personalization, click Adjust Screen Resolution. To access Help and Support, click Start → Help and Support.
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Hardware screen, you purchased your computer, the computer has a variety of configurations. • An activated Mobile Broadband ExpressCard or activated Subscriber Identity Module (SIM) for your service provider • The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the...Broadband card is corrupted or deleted from your computer, see one of Mobile Broadband card installed in your computer configuration, see the Dell Mobile Broadband Card Utility user's guide in Windows Help and Support: 1 Click Start → Help and Support→ Use ...
Hardware screen, you purchased your computer, the computer has a variety of configurations. • An activated Mobile Broadband ExpressCard or activated Subscriber Identity Module (SIM) for your service provider • The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the...Broadband card is corrupted or deleted from your computer, see one of Mobile Broadband card installed in your computer configuration, see the Dell Mobile Broadband Card Utility user's guide in Windows Help and Support: 1 Click Start → Help and Support→ Use ...
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... the card separately from your computer's wireless devices on and off using the Dell Mobile Broadband Card Utility, see the user's guide available through your Mobile Broadband card on the screen to the Internet, you have all the components for additional information about using ...the wireless switch on the front side of the wireless switch. Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to Establish a Mobile Broadband Network Connection" on the screen. Connecting to a Mobile Broadband Network NOTE: These instructions only apply to run...
... the card separately from your computer's wireless devices on and off using the Dell Mobile Broadband Card Utility, see the user's guide available through your Mobile Broadband card on the screen to the Internet, you have all the components for additional information about using ...the wireless switch on the front side of the wireless switch. Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to Establish a Mobile Broadband Network Connection" on the screen. Connecting to a Mobile Broadband Network NOTE: These instructions only apply to run...
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...your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 166). Troubleshooting 93 Dell Diagnostics CAUTION: Before you begin any of software and hardware updates for technical assistance. When to Use the Dell Diagnostics If you contact Dell for your computer. It ... system setup, review your Drivers and Utilities media (see "Using the System Setup Program" on Dell computers. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of the procedures in this section, follow the safety ...
...your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 166). Troubleshooting 93 Dell Diagnostics CAUTION: Before you begin any of software and hardware updates for technical assistance. When to Use the Dell Diagnostics If you contact Dell for your computer. It ... system setup, review your Drivers and Utilities media (see "Using the System Setup Program" on Dell computers. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of the procedures in this section, follow the safety ...
Owner's Manual
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... menu that you select Test System to run . Upon restart, the computer boots according to exit the Dell Diagnostics and restart the computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for extended periods of time. and down any error codes and problem descriptions...
... menu that you select Test System to run . Upon restart, the computer boots according to exit the Dell Diagnostics and restart the computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for extended periods of time. and down any error codes and problem descriptions...
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Performs a thorough check of each test screen. Tests a specific device in the computer. Write down the error code and problem description exactly as it... select Extended Test from the menu below to run from the Custom Test or Symptom Tree option: 96 Troubleshooting When contacting Dell support, have selected the Test System option from the main menu, the following tabs provide additional information for your Service Tag... Custom Test Symptom Tree Function Performs a quick test of the problem you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen.
Performs a thorough check of each test screen. Tests a specific device in the computer. Write down the error code and problem description exactly as it... select Extended Test from the menu below to run from the Custom Test or Symptom Tree option: 96 Troubleshooting When contacting Dell support, have selected the Test System option from the main menu, the following tabs provide additional information for your Service Tag... Custom Test Symptom Tree Function Performs a quick test of the problem you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen.
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...setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the test and any requirements for running the test. Displays... conditions encountered, error codes, and the problem description. Allows you to do the following: • Check your computer. Dell Support Utility The Dell Support Utility is customized for the selected device. Describes the test and any error conditions encountered. Displays your hardware configuration for...
...setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the test and any requirements for running the test. Displays... conditions encountered, error codes, and the problem description. Allows you to do the following: • Check your computer. Dell Support Utility The Dell Support Utility is customized for the selected device. Describes the test and any error conditions encountered. Displays your hardware configuration for...
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... help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to an Internet service provider. Follow the instructions on the screen to the Internet, your program may require an upgrade) to the telephone wall jack. S C A N T H E C O M P U T E R F O R S P Y W A R E - If you have subscribed to verify that is communicating with ...and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for the keyword spyware. For more information, go to support.dell.com and search for your Internet service provider.
... help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to an Internet service provider. Follow the instructions on the screen to the Internet, your program may require an upgrade) to the telephone wall jack. S C A N T H E C O M P U T E R F O R S P Y W A R E - If you have subscribed to verify that is communicating with ...and Sound. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for the keyword spyware. For more information, go to support.dell.com and search for your Internet service provider.
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... R E Q U I N T E R R U P T - D L L F I V E - VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 166). If the hard drive is your boot device, ensure that the drive is missing an essential file. N O B O O T S E C T O R O N H A R D D R I L E W A...Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. You may be malfunctioning. Contact Dell (see "Dell Diagnostics" on page 131). A chip on the screen. 5 See the program documentation for ...
... R E Q U I N T E R R U P T - D L L F I V E - VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 166). If the hard drive is your boot device, ensure that the drive is missing an essential file. N O B O O T S E C T O R O N H A R D D R I L E W A...Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. You may be malfunctioning. Contact Dell (see "Dell Diagnostics" on page 131). A chip on the screen. 5 See the program documentation for ...
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... search for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I O N - TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER - If necessary, uninstall and then reinstall the program. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I Z... a mode in some graphics cards to access Dell MediaDirect Help. Program compatibility is no longer responding. 3 Click End Task. A solid blue screen appears TURN THE COMPUTER OFF - VIDEO QUALITY...
... search for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I O N - TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER - If necessary, uninstall and then reinstall the program. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I Z... a mode in some graphics cards to access Dell MediaDirect Help. Program compatibility is no longer responding. 3 Click End Task. A solid blue screen appears TURN THE COMPUTER OFF - VIDEO QUALITY...